22694 comments found.
Hi, is it possible to style the titles of different tabs all different from each other? Let’s say I have three sections within the tabs. I want section 1 with a blue title, section b with a green title and section 3 with a red title. Thank you!
Hello, You can do so using custom CSS code by targeting the tabs using nth-child psuedo selector: https://www.w3schools.com/cssref/sel_nth-child.asp
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I’ve added a Pageable Container to a page and set it to autoplay every 5 seconds. The issue I am experiencing is, once the user scrolls down the page past the Pageable Container element, they are jumped back to the element once it changes to the next item.
How do I prevent this jump?
Hello, The issue is because the pageable container element depends upon id linking of the section. Due to this when the section is changed the respective id in the link section is also changed which causes the jump effect in-case of autoplay setting. We have added this onto our enhancement list so that it can be avoided in near future.
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Hi, I have some pre-sales queries. 1) What is difference of purchase the plugin from Codecanyon and Directly from https://wpbakery.com/ 2) And which is the most safe option from above?
3) I have a free version right now and this is awesome, and in https://gtmetrix.com report, there is some things to be corrected belongs to this plugin:
3.1) Specify a character set early (The following resources have no character set specified in their HTTP headers. Specifying a character set in HTTP headers can speed up browser rendering.https://www.MYSITE.com/wp-content/plugins/js_composer/assets/lib/bower/font-awesome/fonts/fontawesome-webfont.woff2)
3.2) Remove query strings from static resources (Resources with a ”?” in the URL are not cached by some proxy caching servers. Remove the query string and encode the parameters into the URL for the following resources:
https://www.MYSITE.com/wp-content/plugins/js_composer/assets/js/dist/js_composer_front.min.js?ver=5.5.2)
(Q) Will I be able to clean these URL issues belong to the plugin on https://gtmetrix.com report if I purchase Premium Plugin??
4) There is some unwanted space / gap between two columns of banners (as in attachment). The premium plugin can remove this type of limitations of controlling Spacing / Padding??
Best Regards
Hello, 1) and 2) the plugin sold via wpbakery.com and codecanyon is the same. However, if you purchase the plugin directly through wpbakery.com then it will avoid and extra step of importing the license into your wpbakery.com account.
3) This will require further debugging to check the exact source/cause of the issue. If you open a ticket via our support portal, our support team will be able to check it further.
4) You can remove the space between the columns under WPBakery Page Builder -> Design options -> Grid gutter width.
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I want to create a website similar to this website (https://pakphoneprices.com/ ) does visual composer help me getting my desire results and if yes then please guide me how can i proceed. Thanks
Hello, Yes you can do so by using woo-commerce and then use the woo-commerce product elements of the page builder to display the added products onto the page.
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Hello there,
Editor does not work for other user roles like “Shop Manager” when logged in as shop manager not able to edit page with page builder. The settings for role manager is enabled from WPBakery Page Builder > Role Manager settings. Can you please check this issue?
Best regards
Hello, Please use support.wpbakery.com and share your temporary website credentials so our support team can investigate your issue and help you out.
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when i try to create responsive image gallery using wp bakery with external link source and also put external link of image but i not see any image or output. only see alternate image icon. check it: http://discountflux.com/cart/ and please tell me solution.
Hello, Please make sure that you are entering one external link on each line of external link field. If the issue still persist, then please use support.wpbakery.com and share your temporary website credentials so our support team can investigate your issue and help you out.
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Hey. We just purchased the latest version of wpbakery. Backend-editor is not working. We can not get a support-ticket. Can somebody help us?!
Hello, Please make sure that a third party code (plugin/theme) is not altering the backend editor at your end. If the issue still exists, then you can renew the support tenure to open a ticket via our support portal and share the temporary login details in it so that our support team can investigate it further.
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Hello, I have installed your layout, and I have a problem, on a website I have permission for the shop manager to use the WPbackery, but I do not know why he is not shown, neither in pages, nor in entries, neither in products, etc … and I have it enabled so that everything appears, you can know what you can owe?
Hello, Please use support.wpbakery.com and share your temporary website credentials so our support team can investigate your issue and help you out.
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I request the license to create a ticket, and I have the license of the theme, not the plugin.
Hello, As you got the plugin within a theme, you will need to contact your theme author for support or use our support at support.wpbakery.com (You will require a direct license of the plugin for support access).
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Do you know anything about this?
It is very worrying for my clients, since they can not use the editor and I can not give them Administrator permissions.
https://codecanyon.net/item/visual-composer-page-builder-for-wordpress/242431/comments?page=972&filter=all#comment_20686250Is there a way, or wp shortcode where I can Include more than two classes in a single element? (Boostrap classes)
Hello, You can add the classes via extra CSS class field by using space to separate them.
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hi – when trying to edit a large/long page, often the update button stays greyed out and wont let me update.. any fix? thx
Hello, Please make sure that the server has sufficient resources, especially the PHP memory which is not being exhausted. The WordPress recommends a PHP memory of 256M, but if you are using any additional plugins, then you can get it increased to 512M or more. If the issue still persist, then please use support.wpbakery.com and share your temporary website credentials so our support team can investigate your issue and help you out.
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hi – Thanks! that fixed it; I updated wp-config.php from 128 to 256M limit and it works great. i thought it was cache problem, but you are right. A+++ i appreciate your help 
when i try to create responsive image gallery using wp bakery with external link source and also put external link of image but i not see any image or output. only see alternate image icon. check it: http://discountflux.com/cart/ and please tell me solution.
Hello, Please use support.wpbakery.com and share your temporary website credentials so our support team can investigate your issue and help you out.
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The best part for this builder will be integrating copy paste feature like king composer or other builder. We really miss this feature on VC. Please try to incorporate such feature like copy/paste section to same page or other page. Currently we’ve to go to classic mode & then copy the code chunk which is really not a good idea. Hopefully author can see this & integrate such feature in near future update.
Hello, We do have a third party add-on which has such a feature: https://wpbakery.com/addons/clipboard-addon/ Please do make sure to re-confirm the functionality with the add-on developer before making a purchase.
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Well it should be a core feature. Why should I purchase this addon for 17$. Ok it may be a business policy but I think it would be better if you guys can provide such functionality with the plugin itself. It’s a important functionality that should be incorporated with the plugin itself instead of a new addon. Thanks
The latest YOAST update appears to break visual composer. The backend editor doesn’t show.
Hello, Can you please check it by updating the yoast to the latest version which is 9.0.1. It looks like the yoast already fixed the issue.
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I have been dealing with a problem since April of this year, where the website stalls and hangs and displays the “Connections Lost. Saving has been disabled until you’re reconnected. We’re backing up this post in your browser, just in case.”
I have yet to figure out what it was and it was driving me BANANAS! Today, I finally uninstalled your plugin and the problem went away ASAP! What is the deal with this plugin? Do you not support it anymore? Do you have a conflict with the newspaper theme? Why is your plugin using so many calls and cpu?
Hello, The ajax calls depends upon the number of elements used on a page. Please make sure that the server resources at your end are not being exhausted, especially the PHP memory. The WordPress recommends using 256M, however, if you are using any additional plugins as well, then you can get it increased to 512M or more.
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Dear Sir or Madam,
sadly when we activate the yoast plugin visual composer does’nt show up in the posts and pages (but is still activaed in the settings). Both visual composeer and yoast is on the newest version.
Any solutions?
Best regards
Hello, Can you please check it by updating the yoast to the latest version which is 9.0.1. It looks like the yoast already fixed the issue.
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I have purchased WPBakery Page Builder here at envato, could not get template library to show. Opened account on wpbakery.com to get support, tried opening a ticket..could not because it says I have no license. Where is my license? I need template library to work. Thank you
Hello, Since the plugin is purchased via envato, in this case, you should import the license into your WPBakery account. To do so, you can login into: support.wpbakery.com/login If you are not sure about the login details, then use the reset password option and use the email id associated with your codecanyon account. Once logged in, navigate to licenses page and click on “import it” option at the bottom of the page. It will then prompt you to login into codecanyon to complete the import. You can then activate the plugin license as per: https://wpbakery.com/video-academy/activate-wpbakery-page-builder-wordpress-license/
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ver 5.5.5 is having issues editing the Wordpress PAGES. I uninstall all the plugins and only VC is not allowing to edit any of the pages.
Please post an answer to the comments. There are so many people having the same issue and all you do is redirect to your support page. That’s bad customer service! especially when so many people are complaining.
I found a solution:
Add following line to WordPress .htaccess file:
SubstituteMaxLineLength 10m
You can put this line at the end of the file, after the # END WordPress line:
Hello, Looks like the issue might be related to mod_security of your server.
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Hi Rohan! we bought this plugin with another theme 7 months ago, we installed the plugin (we have a license code and everything) but never activate the license. We have installed 5.2v. and can’t update to 5.5v. couse every time support.wpbakery.com ask me about to import mi license from Envato but can’t find it. We know that any support have finished :’( but any help will be appreciated.
Hello, The plugin which comes with the theme does not have a license of it’s own. In this case, to update the plugin, you can either obtain the latest version from the theme author or can purchase a direct plugin license from us: https://wpbakery.com/wpbakery-page-builder-license/ The direct plugin license will also give you these benefits: https://kb.wpbakery.com/docs/faq/what-are-the-benefits-of-direct-license-for-wpbakery-page-builder/
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Hi team! I have a quick question. I received Page Builder in the Unicon theme which I purchased. How do I add a Youtube video as a row background? Currently I only have the option of WEBM, MP4 and OGG. A Youtube link won’t load. Please help. Thanks so much.
Hello, The YouTube background option at your end is most likely disabled by the theme theme author using vc_remove_param. You can get in touch with the theme author and get rid of the above code from the theme to get it back at your end.
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Hello, I have installed WPBakery through the XStore theme, and whenever I build a page using the backend or frontend editor I get an ecoding error. It will convert ’ to ’. However if I create the same content in classic mode (no WPBakery), it will render the characters correctly. Any ideas what could be causing this? Many thanks.
Hello, It looks like a third party code might be altering the page builder output at your end. As you got the plugin within a theme, you will need to contact your theme author for support or use our support at support.wpbakery.com (You will require a direct license of the plugin for support access).
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Hi, I just checked using twentyseventeen theme and deactivated the theme that shipped WPBakery. The problem still occurs, so it seems it’s not the theme that’s causing the issue.
Hello, Please make sure that you are running the latest version of plugin which is 5.5.5. If you purchase a direct plugin license through us and open a ticket via our support portal, then our support team will be able to investigate the issue further to guide you with the same.
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