132 comments found.
Hi there! Just purchased these templates, however when previewing the emails, it is stretching the logo? For some reason width is set to 100% and height is set to: auto so it seems to be conflicting. Why is it not respecting the height and width values set in CONTENT > Design > Configuration > Edit Active Theme > Transactional Emails?
Also your brook template http://met.ivycommerce.eu/emails/brook.html has no content in it. Just has this in the body content: THANKS FOR YOUR ORDER ORDER # BILLING INFO PAYMENT METHOD
Hello Passion4hair,
First of all. To get better support please fill out support ticket – part Support.
1.) stretching the logo. Which template you are talking about?
It is working this way. Here is the code: {{if logo_width}} width=”{{var logo_width}}” {{else}} width=”40” {{/if}}
Meaning. If the width is set in the admin panel. Then it sets this width for logo. If not. Then. It sets predefined width. Width of the demo logo. I hope it makes sense.
2.) Broke has no content in it. I don’t follow you. There are variables like billing info, payment method. Meaning. It is getting these data from your installation of magento.
Hi
How exactly I could edit template? I.e. change header background and update links to social networks. I am interested in Visual Builder like here – https://codecanyon.net/item/magento-2-email-templates/22703365
Hello, if you are interested in email builder, then this is what you looking for: https://magento.wysiwyg.email/
Thanks for link. Looks really cool!
Magento 2.2.5
Magento 2.2.5 is supported. All versions of Magento 2 and above are supported.
Hello, please send me version for magento 1.9
Hello, send me an email at “hello@themes.email” – i cant share it publicly.
send it, and waiting….
Hello, how long have to wait ??
as I already explained you over the email. Please renew your subscription to get latest updates. Your subscription ended 2 1/2 year ago.
Why?, I just want to download version for which I paid, nothing more. Simple, like every bought extension, theme etc on themeforest. I don’t received any email from you.
because your support for this item ended 3/2016
That what? I’m customer in Themeforest from 7 years, all bought themes, applications etc I can download all the time!!! 99% of them ended support . if I can not use the purchased program, I will be forced to ask themeforest to refund my money. Your choice.
as I explained many times. If you are expecting support. Please renew your support. Your support for this item ended 2 and 1/2 years ago.
Hello, Please, you have demo of the products with thumbnails in the sales emails, or send me screenshot. Ty
Hello, I cant send you right now the screenshots. But I am working on new website to showcase new version of the magento email templates. I do understand that email previews are for older version of MET.
Ok, send me the screenshots to csilupu@gll.pe when you have them done, or answer this message, thanks.
Hi there, I just requested a refund due to this text being in the item description: “For Magento 1.9.x.x & Magento 2.x and above”. I am using Magento 1.9x but your documentation says “Before you start: 1. Email templates only works for Magento version 2.x and above!” Maybe you should update the description to remove support for version 1.9.x.x so others aren’t disappointed after purchase.
Thank you.
Hello, after the update in 17 AUG Magento 1 is not supported version. I can send you the older version. Version 2.6. Are you interested?
How much different is it from the latest version in terms of layouts? If the same layouts are presented, I would be happy with that. Thank you.
exactly these: http://met.ivycommerce.eu/
Version 3 is a bit different. There are some new layouts and support for product thumbnails in sales emails.
OK, I don’t think I need product thumbnails. I’d be happy to have version 2.6 if they’re the same templates in the link you shared. Thank you.
Hello, send me an email at “hello@themes.email” – i cant share it publicly.
Hi there, I’m having trouble with Gmail flagging your templates as “Dangerous/Phishing”. The one, in particular, that is causing the trouble is the ‘Camel’ template. Also, the logo is not loading in the header while other images are loading fine. I didn’t have either of this issues prior to installing your templates.
I never heard about this kind of issue.
1. why it is flagging dangerous/phishing? Did you do something like this with your domain? I need to know the exact reason.
2. try to change URL of your logo to see if it not helps. Maybe your logo is too big, too small. Try to use formal like PNG or JPEG. Maybe ALT text of the logo. Anyways. If it is showing all images except the logo. Then clearly something is bad with your logo.
Hi. I figured out the problem with the logo not showing. It’s the .htaccess file blocking access to the site because it’s still in development.
However, the “dangerous/phishing” warning from Gmail goes away when I switch back to the stock Magento templates so there is something in your templates that is causing the flag from Google.
I’m sending you a screenshot so you can see the warning I’m getting when using your templates. https://www.dropbox.com/s/25l8gyj7xpkpni5/ScreenClip-GmailWarning.png?dl=0
If Gmail is going to block these, I need a refund because I can’t use them.
Thanks.
UPDATE: I found the problem in your footer code. Here is an example:
When I removed the “link=...” and placed that URL in the “href=” slot, Google was fine with it.
UPDATE 2: I spoke too soon. I was testing the “Forgot Password” template and finally got that one passed by Google, but upon getting a new order email we’re back to Google flagging it. I think there is something seriously wrong with your code. Sorry. I can’t fix every single one.
OK. So what is wrong with templates? The issue is that there is link=” instead “href=”? You can ask a refund from envato. Fill out that form you filled before.
Is there no possibility to save a current status of the emails build with the wysiwyg editor? Clicked on a tiny.url link by accident which opens a new page.. going back, all changes are lost!! It’s annoying.
Hello fenomics, this is not a support chanel for the wysiwyg editor. This is a support chanel for Magento Email Templates on codecanyon.net.
BTW. no, there is no save button. (https://magento.wysiwyg.email/) It was not designed to work this way. The online builder was designed to be able generate email templates as fast as it is possible. Few clicks and download into your magento installation.
Hello jopin, I would like to ask if it is possible to choose different templates for magento multi stores? Like avanti for store 1, brook for store 2. Thanks.
Hello, yes, it is possible. You have to set 2 different themes for 2 different store views.
Hi, I’ve bought this email templates many time ago, but only now I’m ready to set up them. I can’t find the old demo versions so I can’t choose what style to install. The available ones in my package are these:
Beauty – Elementary – Fiorly – Glamoura – Gulf – Jet – Nano
Is possible to get or find somewhere a demo or some screenshots for that styles?
These are not available anymore. They work only for Magento 1.
Hello, If I purchase from Envato will I be able to use the new online builder? I will use my Envato details to log in?
Next generation of the product is released. Try our brand new online Magento Email Template Builder.
Hello, no. The email editor is different product. It is not the same.
RTL support?
yes
I am trying to follow you since last 3-4 days – but you are replying very late and now giving me extra delay till Monday – otherwise asking for 50USD for better support,,, you have already taken 3-4 days and started asking for 50 USD for immediate support – you are saying that 3-4 days are not enough to sort our issues – so you need some money for faster reply. I call it nonsense behaviour from your support system..
As I already explained. Support is provided via email and only in workdays Mo – Fri (8AM – 5PM).
Here you can request a refund: https://themeforest.net/refund_requests/new
Damn nonsense for your refund request – i was trying to get in touch with you since 28th February.. Any explanation on this? In every email you are trying to guess about the issue – instead of finding the right problem – you are making the hit and trial method to work it on it..
After you said to me that – i need to change file to _email-fonts.less – now lots of fetal errors started coming.. Your support is very slow
hi, Its not working properly – I installed it as it is as you described – its says files not found while doing static content deploy …. there is some issue in email-fonts.less file – it has a source file and which does not have the required files for email-fonts.less
We purchased this but our M2 developers informed us these templates are only styled to work the the Magento 2 default themes. Under a custom theme they do not display correctly and will require a good deal of customization. Had we known this we would not have purchased.
I don’t follow you. What means “only styled to work the the Magento 2 default themes” ?
They do work with custom themes of course. Not only with the standard magento theme. Thats not true.
I will ask them to be more specific. All I know for sure is they uploaded it per directions and said it won’t display correctly due to our custom theme.
We purchased this but our M2 developers informed us these templates are only styled to work the the Magento 2 default themes. Under a custom theme they do not display correctly and will require a good deal of customization. Had we known this we would not have purchased.
Hello there, have installed a theme. But on our magento installation we have 3 different stores with 2 different languages each. Since everything is with variables, the logo and text etc is no problem. BUT I have a design with a Banner on Top called “Camel”. How can I adjust this Emails to always pick the correct Banner?
Nevermind, just found it myself 
Great work on that Templates!
OK. Thank you.
did everything but it’s not showing @transactional emails
answer sent.
updated the mail
How can I have a different template between two storefronts?
you can setup templates for every store in the magento admin panel.
I followed the setup for Magento 1. However, only the header/footer seem to be changed. The actual contents, between header/footer of all emails, have not changed at all.
I went looking for what could be the cause and I found another “email” folder at a different path:
public/app/design/frontend/base/default/template/email
If I change the name of the folder into “email_old” then all the items stop showing up inside the emails.
Any ideas?
I dont follow you. why you want to change magento folder structure?
this was a mistake
Very interested. Beside invoice, orders and registration, may I know what others does it come with? I see that the ‘new generation email builder’ offers a lot more? Is this the same? Thanks.
Hello, The main difference is that the online builder is easier to use. It is not the same. It is different product. There are also different templates. Both of them offer all email templates for magento.
