Glad to hear that

Hi Sabine,
deactivating plugin on other site won’t affect the production site.

From the message you are getting it seems that for some reasons the borwser is failing the validation process. Could you try using a fully HTML5 compliant browser (Chrome or FireFox) to validate the plugin? Try eventually purging the cache and disabling the other 3rd party plugins.

Have you activated the plugins already in two domains?

Hi Sabine,
unfortunately, without any further clue, it is quite hard to determine the cause.

1. you email address
2. Full admin access to the wp-admin area
3. a FTP access
4. a detailed step by step guide on how to experience the issue

I’ll try performing further tests to see if it is possible to determine the cause and if eventually, I can implement a fix.

Hi,
please do not send different messages regarding the same issue using different channels. Support is not real-time support and may require some time to process the request.

Make sure you have properly configured the field inserting the labels you want to display: https://www.dropbox.com/s/bsqlucey1dx7vlc/wpuef_conf.jpg?dl=0 Once done the plugin will display properly those labels: https://www.dropbox.com/s/dewu5k958s1blzi/wpuef_frontend.jpg?dl=0

$field_metadata = wpuef_get_field($field_id, $user_id);
$field_value = $field_metadata['value'];
$field_selected_value_label = $field_metadata["field_options"][$field_value ]['label'];

For what concerns the refund, no refund is granted due to 3rd party plugin issues or interference. In that case, it should be the 3rd party to grant any refund for its malfunctioning.

Actually, I don’t think that plugin allows you to do that. The extra field data is stored in the user profile metadata and that plugin should have some special feature to read that data and make available through special shortcodes.

You should, however, contact that plugin developer to have more info.

Hi,
I’m sorry but unfortuantely the plugin hasn’t any feature for field creation through data import via CSV.

No problem!

If you enjoyed my support and/or my plugin please also consider leaving the 5 stars, I would really appreciate!
(to leave a rating: go to your profile page, click on “Downloads” and from there you can rate to your purchases).

Have a great day!

Hey vanquish could you please share an email? i want to touch some support question? ahmet@kubit.com.tr

Yes, send me a private message (click on my name then use the low-right box) reporting your email address and the questions. I’ll reply via email.

Hi,
yes it is possible. To do that just enable the options to make the field editable only by the Admin and to make it visible in any of the user profile pages: https://www.dropbox.com/home/public/support/screenshot-www.codecanyon.eu-2018.11.10-08-54-01.jpg

Once done, The admin will be able to edit that field through the admin user edit page: https://www.dropbox.com/s/cm8yb0egdufmhtq/wpuef_admin_conf.jpg?dl=0

And the user will be only capable to see the field (without editing it) in his profile page(s): https://www.dropbox.com/s/mzowkv3lejkx60c/wpuef_admin_edit.jpg?dl=0

I hope you enjoy

Hi,
no unfortuntaly without any further clue it is quite impossible to determine the cause. The 500 error is a generic error that doesn’t provide any further info.

Try enabling the WordPress debug mode and the debug log ( https://codex.wordpress.org/Debugging_in_WordPress ) and see if any error is printed on screen and on the debug log (located in the wp-content/ folder).

Let me know!

Sure thing: Fatal error: Call to undefined function add_submenu_page() in D:\Inetpub\wwwroot_home\engine\wp-content\plugins\wp-user-extra-fields\classes\admin\WPUEF_ActivationPage.php on line 41

It is sounds very strange because the add_submenu_page is a native wordpress function: https://developer.wordpress.org/reference/functions/add_submenu_page/

So it should not be undefined. Have you altered the plugin initialization process or in general your wordpress installation? Could you try disabling the other 3rd party plugins to see if you still experience the issue? Try eventually to install the https://it.wordpress.org/plugins/plugin-organizer/ plugin and set the User Extra Fields as the last plugin to be activated.

Hi,
It sounds very strange that the add_submenu_page function is undefined because that function is a native WordPress function (https://developer.wordpress.org/reference/functions/add_submenu_page/ ).
It seems that your wordpress installation is not properly able to initialize when switching to PHP 7.2 .

1. you email address
2. Full admin access to the wp-admin area
3. a FTP access
4. a detailed step by step guide on how to experience the issue

I’ll perform some further tests to see if it possible to determine the cause of the issue.

Hi!
unfortuantely both plugin have no support for the other. In this case you should inform if that plugin can be modified in order to customize the mailchimp list generation inserting the custom data generated by the Extra field plugin.

My plugin has API that allows to read and write customer extra data programatically.

I see, thanks for your support.

I’ve another question. How is the data stored in this plugin? Cause reading some of the Addons from Mailchimp for WP, they have one called: Mailchimp User Sync. It says

“Please note: the plugin can only use user meta, the default way for storing metadata in WordPress. If the plugin you’re using for adding user fields stores metadata in a different way then MailChimp User Sync does not support this.” (https://kb.mc4wp.com/syncing-custom-user-fields-mailchimp/)

So i’m wondering if that would work with your plugin.

Yes values are stored in user metadata. The metakey name has the following format: wpuef_cid_{field_id} where the field_id is the id of the extra field. Here an example for field c9 and c6: https://www.dropbox.com/s/zlw5ks6jv1iuogf/wpuef_metavalue.jpg?dl=0

$field_data = wpuef_get_field('c13', 16669);
$field_value = $field_data->value;

It seems that you wordpress installation is not properly initializing. the add_submenu_page function is a wordpress core function (https://developer.wordpress.org/reference/functions/add_submenu_page/) and it should be always defined.

1. you email address
2. Full admin access to the wp-admin area
3. a FTP access

I can try to peform some further tests on your installation to try to understand if possible the cause of the issue and eventually implement a workaround.

Hi,
without any further clue it is quite hard to determine the cause. It could be due to a misconfiguration or because the theme is not trigger the needed actions while rendering the register form.

1. you email address
2. Full admin access to the wp-admin area
3. a FTP access

Also can you please tell how to edit the default message https://www.screencast.com/t/RcYfpBuS2y2Q as I need it to appera in a different language

Hello,
actually there nothing to fix. Those elements are meant to be rendered as list. If you want to customize their style, go inside the tempaltes folder inside the plugin, edit the template file you need (according the page where you are displaying the fields) and look for the checkboxes and radio fields removing the ”< br>” tag after the ”< input>” tag. For example, if you are displaying the fields in the woocommerce checkout form, edit the woocommerce_checkout_form.php file and you will find those elements at line 183 and 190.

For what concerns the “default message”, it is not part of the plugin, it is the registration privacy message showed by default by WooCommerce. It can be edited/translated by going in the WooCommerce -> Settings -> Account & Privicy menu.

from the page you linked I’m not able to understand what you mean.

However the new plugin version uses a different action and template. the new template styles extra fields using same css elements used in the default form.

add_action('bp_custom_profile_edit_fields', array( &$this, 'render_register_form_with_extra_fields'));

or in alternative, just replace line 32 with the previous snippet.

Hi Vanquish, I’m not that good in making changes in php files, would you please make the changes in this comment?

<?php class WPUEF_UserProfileFormsAddon { var $buddy_press_do_not_render_edit_fields_table = false; var $register_form_rendered = 0; var $user_already_registered = false; public function __construct() { global $wpuef_option_model,$wpuef_woocommerce_is_active; $theme_version = wpuef_get_file_version( get_template_directory() . ’/woocommerce/myaccount/my-account.php’ ); try{ $wc_version = wpuef_get_woo_version_number(); }catch(Exception $e){} }?>

//Registration
    add_action('init' , array( &$this, 'init')); //woocommerce
    add_action('register_form',array( &$this, 'render_register_form_with_extra_fields'));
}
public function init()
{
    global $wpuef_option_model, $wpuef_woocommerce_is_active;
    //wpuef_var_dump($wpuef_option_model->get_woocommerce_register_page_positioning());
    if(isset($wpuef_option_model) && isset($wpuef_woocommerce_is_active) && $wpuef_woocommerce_is_active)  //WooCommerce
        add_action($wpuef_option_model->get_woocommerce_register_page_positioning() , array( &$this, 'render_register_form_with_extra_fields'));
}
//WooCommerce
function woocommerce_reset_password()
{
    global $wpuef_field_model;
    if($wpuef_field_model->exists_password_override_field())
        wp_dequeue_script('wc-password-strength-meter');
}
function woocommerce_validate_fields() //data validation
{
    //DEBUG
    /*  if ( ! $_POST['my_field_name'] )/
    wpuef_var_dump($_POST);
    wc_add_notice( __( 'Please enter something into this new shiny field.' ), 'error' );

//add_action('register_post',array( &$this,'check_fields',10,3));
add_action('user_register', array( &$this,'register_extra_fields'));
add_action( 'delete_user', array( &$this,'delete_fields_on_user_delete') );

add_action ( 'show_user_profile', array( &$this,'render_edit_table_with_extra_fields'));
add_action ( 'edit_user_profile', array( &$this,'render_edit_table_with_extra_fields') );
add_action ( 'user_new_form', array( &$this,'render_add_table_with_extra_fields') ); //Admin add new user
add_action ( 'personal_options_update',  array( &$this,'update_extra_fields')); //user is viewing it's own profile
add_action ( 'edit_user_profile_update', array( &$this,'update_extra_fields')); //user/admin is viewing other profile

//Buddy press
//add_action('bp_before_registration_submit_buttons', array( &$this, 'render_register_form_with_extra_fields')); //Buddypress register page
            //bp_account_details_fields: to rendere fields after the "Account details area" 
//add_action('bp_custom_profile_edit_fields', array( &$this, 'render_bp_register_form_with_extra_fields'), 1, 99); //Buddypress register page (After first field)
add_action('bp_signup_profile_fields', array( &$this, 'render_bp_register_form_with_extra_fields'), 1, 99); //Buddypress register page
add_action('bp_complete_signup', array( &$this, 'register_extra_fields'));
//add_action('bp_signup_validate', array( &$this, 'buddypress_check_validation'));
add_action('bp_profile_field_item', array( &$this, 'buddypress_show_profile_extra_fields'));
add_action('bp_after_profile_field_content', array( &$this, 'buddypress_edit_profile_extra_fields'),999);   //Edit bp profile page
add_action('xprofile_updated_profile', array( &$this, 'buddypress_update_extra_fields'), 10, 5 );

//WooCommerce
add_action( 'woocommerce_created_customer', array( &$this,'register_extra_fields') );
add_action( 'woocommerce_edit_account_form', array( &$this,'woocommerce_edit_account_details') );
add_action( 'woocommerce_save_account_details', array( &$this,'update_extra_fields') );
add_action( 'woocommerce_customer_save_address', array( &$this,'update_extra_fields') );
//add_action( 'woocommerce_before_my_account', array( &$this,'woocommerce_edit_and_save_from_account_details_in_my_account_page') );
if(!isset($wc_version) || version_compare($wc_version , 2.6, '<') || version_compare($theme_version , 2.6, '<') )
    add_action( 'woocommerce_after_my_account', array( &$this,'woocommerce_edit_and_save_from_account_details_in_my_account_page') );        
add_action( 'woocommerce_after_edit_address_form_billing', array( &$this,'woocommerce_edit_billing_address_details') );
add_action( 'woocommerce_after_edit_address_form_shipping', array( &$this,'woocommerce_edit_shipping_address_details') );
//Wc 2.6: Noo more needed => woocommerce_edit_account_details is the only hook used
/ if(isset($wc_version) && version_compare($wc_version , 2.6, '>=') )
    add_action( 'woocommerce_account_content', array( &$this,'woocommerce_edit_and_save_from_account_details_in_my_account_page'),99 ); /

//Checkout    
if(isset($wpuef_option_model))
    add_action( $wpuef_option_model->get_woocommerce_checkout_page_positioning()/ 'woocommerce_after_checkout_billing_form' /, array( &$this, 'woocommerce_add_checkout_extra_user_fields' ), 10, 1 );
//add_action('woocommerce_checkout_process', array( &$this, 'woocommerce_validate_fields' )); //validation
add_action('woocommerce_checkout_update_order_meta', array( &$this, 'woocommerce_save_checkout_extra_user_fields' )); //update user info

//Emails
add_action('woocommerce_email_customer_details', array( &$this, 'woocommerce_include_extra_fields_in_emails' ), 12, 3);
//add_action('register_new_user', array( &$this, 'wp_new_user_registration_notification_sent_to_admin' ), 30, 1); //New user registration: email sent to admin

//Reset password
add_action('woocommerce_resetpassword_form', array(&$this, 'woocommerce_reset_password'));

}
function woocommerce_save_checkout_extra_user_fields( $order_id ) 
{
    $order = new WC_Order($order_id);
    $user_id = WPUEF_Order::get_customer_id($order);
    if(isset($user_id) && $user_id > 0)
        $this->woocommerce_updata_extra_fields_checkout($user_id, $order_id);    
}
function woocommerce_add_checkout_extra_user_fields($checkout)
{
    global $wpuef_htmlHelper;
    //wpuef_var_dump($checkout);
    $user_id = get_current_user_id();        
    $wpuef_htmlHelper->woocommerce_render_checkout_form_extra_fields($user_id);
}
public function woocommerce_edit_billing_address_details()
{
    $user_id = get_current_user_id();
    global $wpuef_htmlHelper;
    $wpuef_htmlHelper->woocommerce_render_edit_form_extra_fields($user_id,false,1);
}
public function woocommerce_edit_shipping_address_details()
{
    $user_id = get_current_user_id();
    global $wpuef_htmlHelper;
    $wpuef_htmlHelper->woocommerce_render_edit_form_extra_fields($user_id,false,2);
}
public function woocommerce_edit_account_details()
{
    $user_id = get_current_user_id();
    / $user = get_userdata( $user_id );
    if ( !$user )
        return; /
}
public function woocommerce_edit_and_save_from_account_details_in_my_account_page()
{
    global $wpuef_htmlHelper, $wp;
    $user_id = get_current_user_id();
    if ( !$user_id  )
        return;
}

//save post
$this->update_extra_fields($user_id);

//form
if ( did_action( 'woocommerce_account_content' ) ) 
{
        //wpuef_var_dump("2.6");
        foreach ( $wp->query_vars as $key => $value ) 
        {
            if($key == 'edit-account')
                $wpuef_htmlHelper->woocommerce_render_edit_form_extra_fields($user_id, true);
            / if ( has_action( 'woocommerce_account_' . $key . '_endpoint' ) ) 
            {
                wcmca_var_dump('woocommerce_account_' . $key . '_endpoint' );
            } /
         } 
}
else if(did_action('woocommerce_after_my_account')) //WC < 2.6
{
    //wpuef_var_dump("2.5");
    $wpuef_htmlHelper->woocommerce_render_edit_form_extra_fields($user_id, true);
}

//End WooCommerce

//BuddyPress
public function buddypress_show_profile_extra_fields()
{
    if($this->buddy_press_do_not_render_edit_fields_table)
        return;
}
public function buddypress_edit_profile_extra_fields( )
{
    if($this->buddy_press_do_not_render_edit_fields_table)
        return;
}
public function  buddypress_update_extra_fields($user_id, $posted_field_ids = null, $errors= null, $old_values= null, $new_values= null)
{
    //wpuef_var_dump($_POST);
    if ( !current_user_can( 'edit_user', $user_id ) )
        return false;
    global $wpuef_user_model;
    if(isset($_POST['wpuef_options']))
        $wpuef_user_model->save_fields($_POST['wpuef_options'], $user_id );
}
//End BuddyPress

$this->buddy_press_do_not_render_edit_fields_table = true;
global $wpuef_htmlHelper;
$user_id = bp_displayed_user_id();
if(isset($user_id) && $user_id > 0)
    $wpuef_htmlHelper->render_bp_edit_table_with_extra_fields($user_id, true);

public function delete_fields_on_user_delete($user_id)
{
    global $wpuef_file_model;
    $wpuef_file_model->delete_all_user_files($user_id);
}
public function render_add_table_with_extra_fields( )
{
    global $wpuef_htmlHelper;
    $wpuef_htmlHelper->render_add_table_with_extra_fields();
}
public function render_edit_table_with_extra_fields( $user )
{
    global $wpuef_htmlHelper;
    $wpuef_htmlHelper->render_edit_table_with_extra_fields($user->ID);
}
public function render_bp_register_form_with_extra_fields()
{
    global $wpuef_htmlHelper;
    if(did_action( 'bp_before_register_page' )) //to avoid the form is rendered also in the edit bp profile page
    {
        if(++$this->register_form_rendered > 1) //Forma already rendered, usefull for woocommerce
            return;
        $wpuef_htmlHelper->render_bp_register_form_extra_fields();
    }
}
public function  render_register_form_with_extra_fields()
{
    global $wpuef_htmlHelper;
    //if(did_action('register_form') > 1) //Forma already rendered, usefull for woocommerce
    if(++$this->register_form_rendered > 1) //Forma already rendered, usefull for woocommerce
        return;
    $wpuef_htmlHelper->render_register_form_extra_fields();
}
public function  woocoommerce_render_register_form_with_extra_fields()
{
    global $wpuef_htmlHelper;
    $wpuef_htmlHelper->render_register_form_extra_fields();
}

public function  check_fields ( $login, $email, $errors )
{

}
public function wp_new_user_registration_notification_sent_to_admin($user_id )
{
    global $wpuef_htmlHelper;
    //wpuef_var_dump($user_id);
    if(isset($user_id) && $user_id > 0)
    {
        //ob_start();
        $wpuef_htmlHelper->wp_new_user_registration_notification($user_id);
        //$additional_data =  ob_get_contents();
        //ob_end_clean();
        //return $msg.$additional_data;
    }
}

//return $msg;

public function woocommerce_include_extra_fields_in_emails( $order, $sent_to_admin = false, $plain_text = false)
{
    global $wpuef_htmlHelper;
    $user_id = WPUEF_Order::get_customer_id($order);
    if(isset($user_id) && $user_id > 0)
        $wpuef_htmlHelper->woocommerce_render_fields_on_emails($user_id);
}
public function woocommerce_updata_extra_fields_checkout($user_id, $order_id)
{
    if ( !current_user_can( 'edit_user', $user_id ) || !isset($_POST['wpuef_options']))
        return false;

global $wpuef_user_model,$wpuef_option_model, $wpuef_order_model;
$posted_fields = $_POST['wpuef_options'];
$extra_fields = $wpuef_option_model->get_option('json_fields_string');
$customer_fields_to_save = array();
$order_fields_to_save = array();
//Customer fields
foreach($extra_fields->fields as $extra_field)
{
    if( isset($extra_field->woocommerce_visible_on_checkout) && $extra_field->woocommerce_visible_on_checkout == true )
         if(isset($posted_fields[$extra_field->cid]))
             $customer_fields_to_save[$extra_field->cid] = $posted_fields[$extra_field->cid];

if( isset($extra_field->woocommerce_save_on_checkout_as_order_field) && $extra_field->woocommerce_save_on_checkout_as_order_field == true )
{
     if(isset($posted_fields[$extra_field->cid]))
         $order_fields_to_save[$extra_field->cid] = $posted_fields[$extra_field->cid];
     elseif($extra_field->field_type == 'file')
     {
         //New uploaded file
         if(isset($posted_fields'files'))
         {
             if(!isset($order_fields_to_save['files']))
                 $order_fields_to_save['files'] = array();
}

$order_fields_to_save'files' = $posted_fields'files';
    }
    //Copy already uploaded file data
    else
    {
        $file_data = $wpuef_user_model->get_field( $extra_field->cid, $user_id );
        if(isset($file_data) && isset($file_data['absolute_path']) && $file_data['absolute_path'] != "")
        {
            if(!isset($order_fields_to_save['files_to_copy']))
                $order_fields_to_save['files_to_copy'] = array();
             $order_fields_to_save'files_to_copy' = $file_data;
        }
    }
}

/ if(isset($_POST'wpuef_options'))
     $posted_fields['files'] = $_POST'wpuef_options';
   if(isset($_POST'wpuef_options')) 
       $posted_fields['files_to_delete'] = $_POST'wpuef_options';
       /

}

//Save Customer extra fields
/ if(!empty($customer_fields_to_save))
    $wpuef_user_model->save_fields($customer_fields_to_save, $user_id );  */

if(isset($posted_fields))
    $wpuef_user_model->save_fields($posted_fields, $user_id );

//Order extra fields fields
if(!empty($order_fields_to_save))
    $wpuef_order_model->save_fields($order_fields_to_save, $order_id );

}
public function  update_extra_fields($user_id)
{
    //wpuef_var_dump($_POST);
    if ( !current_user_can( 'edit_user', $user_id ) )
        return false;
    global $wpuef_user_model;
    if(isset($_POST['wpuef_options']))
        $wpuef_user_model->save_fields($_POST['wpuef_options'], $user_id );
}
public function  register_extra_fields ( $user_id )
{
    if($this->user_already_registered )
        return ;
}

$this->user_already_registered = true;

global $wpuef_user_model;
if(isset($_POST['wpuef_options']))
    $wpuef_user_model->save_fields($_POST['wpuef_options'], $user_id );

Excuse me but is unreadable. What do you mean that you are not good in making php file change?

How then have you performed the customization you implemented until now? To restore them you just have to implement the same modification you implemented before updating the plugin.

Note that I cannot provide support on how customizing the plugin, customizing the software invalidates the support. The software has to be used as it is. Support is meant to report bug or issue, not to have a step by step guide on how customizing it. I can eventually give only suggestions or point the direction, then it is you (or your developer) to implement them.

Hi,
thank you for suggestin! I’ve released the new 13.3 vesion that now has that format!

To update: You can manually download the new version via codecanyon or receive as automatic update by installing and configuring the Envato updater plugin: https://goo.gl/pkJS33 (here the guide that explains how to configure: https://envato.com/market-plugin/ ).

At last but not least…If you enjoyed my support and/or my plugin please consider leaving the 5 stars, I would really appreciate! (to leave a rating: go to your profile page, click on “Downloads” and from there you can rate to your purchases)

I’m sorry but unfortunately the plugin hasn’t such a feature

yes ok. On how to retrieve a field value from an user profile you can refere to the retrieve and save fields data programmatically paragraph in the plugin page.

$field_data = wpuef_get_field($field_id, $user_id);
$field_value = $field_data->value;

The $field_id is the field id and the $user_id is the id of the user profile for which you want to retrieve the value. Replace those values with the ones you need!

Thank you for your reply !

You’re welcome

P.S. If you enjoyed my support and/or my plugin please consider leaving the 5 stars, I would reeeeeally appreciate!
(to leave a rating: go to your profile page, click on “Downloads” and from there you can rate to your purchases)

Hi,
thank you for reporting the issue. It was caused by the “search by user extra field” feature. It has been disabled in the latest 13.2 version that I’ve released. Please update, Thank you!

1. you email address
2. Full admin access to the wp-admin area
3. a FTP access
4. a detailed step by step guide on how to experience the issue

I’ll be glad to investigate further to see if it is possible to determine the cause of the issue. 500 server error is a generic error that can be cause by several causes. Those cause can be related also to a server misconfiguration or server issues (so not depending by the plugin code).

Unfortuantely a refund cannot be granted just for claiming an not verified issue and after the software has been downloaded.