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163 comments found.

Hi, I have created fields but I don’t see into Registration Form of Woocommerce. Where is problem? I have only Woocommerce and WPML.

Ciao, suppongo tu sia italiano, quindi ti rispondo in italiano :)

Il problema potrebbe dipendere da una configurazione errata dei campi. Per favore assicurati di non aver abilitato le seguenti opzioni:
    Hide in the register page
  1. Invisible: the field will not be visible in any page. You must use shortcodes to display.
Inoltre tieni presente che il campo verra visualizzato solo nella pagina di registrazione di default di woocommerce (my-account) e nel checkout (in caso l’utente non sia loggato).
Il plugin non supporta pagine custom o custom form (che generalmente non richiamano le action di default di woocommerce e quindi il plugin non è in grado di eseguire l’hook renderizzando i propri campi).

Per ulteriore supporto, dovresti inviarmi tramite messaggio privato (clicca sul mio nome ed utilizza il box in basso a destra) un accesso admin al sito e linkarmi la pagina di registrazione. In questo modo posso fare un po di live debug al plugin e capire cosa non va nella tua installazione.

Ciao, si sono italiano…complimenti per la celere risposta…ti mando tutto per messaggio privato. Ho notato che i campi sono visualizzati all’interno della pagina “Il Mio Account” ma se sono loggato, mentre devono essere visibili nel form di registrazione. Ti mando tutto per messaggio, grazie!

Oh no! I just realized I made a huge mistake. I tried different plug-ins which failed, so I thought this one could do the trick. But it turns out that you do not offer conditional logic (!). I needed extra fields depending solely on the content of the cart :(

Also, some fields needed logic like “How may we contact you”. And if they choose Cell-phone, they should be prompted for their cell-phone number.

I have been in contact with you before and I really thought I had done my homework, but your plug-in seemed so alike other plug-ins :( So I somehow expected those features to be standard for such a plug-in of this kind.

Any chance I can get a refund, as the plug-in does not full-fill my needs? Thank you very much!


Unfortunately Envato policy doesn’t grant refound for reason like this. The plugin has a full demo site that has to be used to test the software before purchasing to be sure it really fits the customer needs and expectations.

Once purcased, refound can only be granted for real and serious software malfunctionings. This is done because otherwise any user could purchase a plugin, claim to have changed his mind or to have done a mistake, get a refound and continue using for free.
This also could be a precedent for any user to ask a refound for reason like this in future. I’m sorry but refound cannot be granted.

OK, and you will not consider develop further on your plug-in? I mean like, your plug-in is in the heavier end and only supports half of what other plug-ins do…

For now there isn’t any plan for other features implementation.

Hi Will your plugin show the extra fields in the back-end? Dashboard/users

extra field is showed directly in the users table (by enabling the Show field content in users/customers table option while configuring the field) and in the user details page. In this latter page they can also be edited by the admin.

In alternative, using this other plugin of mine: WooCommerce Customers Manager fields will be listed both on customers list (if the enabling the Show field content in users/customers table option has been enabled) and in the customer details page as showed here: