639 comments found.
if i purchase can i add coin or exchanges
Replied to you in the ticket #527808
All data coming in demo is wrong. It is not showing correct data. What is the issue. .even our site is also showing same. ETH is on 2nd number but showing on 3rd or 4th number in demo.
Hi,
cryptocompare API reports that XRP has bigger market cap (37B) than ETH (21B), that’s why it’s on the 2nd place at the moment.
Hi, when I try to translate the language in the backend I get 2 glitches
- The default language is always Česky - When I select another language to translate from the dropdown I get a Error 500 https://www.mysite.com/backend/strings?language=EnglishI installed latest version, everything seems to work fine, all urls, except this
What can be wrong? Thanks hope you can help.
Hi,
try to remove all custom templates and translations files (i.e. leave clean installation with original files only). If it works you can add custom changes one by one to see what breaks it. You can also set debug level to 3 and check the error message to see what causing the issue.
If you like us to look into this issue on your server please re-new your support and submit a ticket at https://support.financialplugins.com/
Thank you
Hello , We recently purchase the app , and we install in https://criptomonedas.cc/ We want to add the 1hour and 7days change in the columns in home page How could we do it? thanks !
Hi,
it’s not possible out of the box. Extra development will be required to implement this feature.
Hello Admin, please can I add new coins to the coin list by using the coin API? For example if I want to add a new coin called FinancialTecchnology Coin (FTC) which haven’t been added by cryptocompare. Can I add this new financialtechnology Coin?
Hi,
no, you can only add coins, which are supported by the API.
We need a server to run this App ? , thanks
Could be run under a basic hosting ?
I faound the answer , yes (Any shared hosting should work)
Hi,
yes, it should work on a shared hosting.
Installed latest version 1.5 but not getting the correct abbreviation of the Total market and volume on the top header
The total numbers are incorrect and not abbreviated into B for billion. Other total values for 24H volume are in the $18B to $19B.
Value on our end is still in this range -> $1,734,504,692 for 24h Volume.
is it because its newly installed?
*Found how to change the text though in Language settings
Urgent help on this as we are not getting the correct Total Volume and Total Market Cap display. Pls
Hi,
please check that you don’t use custom header template (header-udf.php), which overrides the original template.
If it doesn’t help please submit a new support ticket at https://support.financialplugins.com/ (please note that you will need to extend the product support to get further assistance).
Thank you.
huh? i havent added any custom files yet. as ive said its the latest version 1.5
there’s no addition of any udf php files yet and the count is incorrect. its not the same on your demo site.
It has the ff: Total Market Cap $282,156,363,773 Total Volume 24h $1,721,771,049
And your demo site has : Total Market Cap $251.94B 24h Total Volume $8.39B
in BILLIONS with abbrev of B on the Total
Is it because it is still newly installed and need to propagate first?
Please ensure you have downloaded and installed version 1.5.1, not 1.5.0.
Ok. i got the correct version now installed on my local. BUT still there is a big difference from coinmarketcap.com values. there its about 13B+.
Can you give a layman’s term explanation on that? i will have to relay that to my boss because the difference is too big
Data is pulled from cryptocompare.com, not coinmarketcap.com. These 2 have different number of coins (2835 against 1921), hence the difference.
And generally speaking coinmarketcap.com is not the golden source (or standard) of coins data, so any deviation from it doesn’t really mean anything.
ok. I will relay this to my boss
Hello again. it is understandable on the coinmarketcap difference, but the difference is too big. even on other crypto sites.
Pls kindly compare and fix as the difference is too much
Hi,
like I said, the difference comes from the fact that there is different number of coins on different websites. The total market cap can not be the same if one website has almost 3000 coins and the other just 2000. Each coin adds up to the overall market cap. If you want it to be the same you need to compare the same set of coins, otherwise this comparison just doesn’t make any sense.
So there is really nothing to fix there.
Hope it helps. Thanks
Hi Can I change the order in which the columns are displayed?
Hi,
you can manually change the order by modifying config variable COINS_FIELDS in config/framework.ini.
Hope it helps.
Why is the course different? Other crypto currencies also differ, why so?
You have Open price displayed as the first column on your website, whereas normally it should be the Last price (like on our demo website).
Please also bear in mind that at any point in time there is no universal cryptocurrency price, many websites will have slightly different prices as they use different sources of data, different aggregation logic etc.
Hey, does it support RTL languages? If not, are you planning to implement it?
Hi,
there is no specific RTL support. You can translate the app into any language, but from the user interface perspective it will be the same.
Let me know if you have more questions.
Thanks.
Please, filter some nonsense coins from the list – they have big market cap, but zero (near zero) volume. The volume for Cardano is zero also and this shouldn’t be.
You can hide coins you don’t want to display in the backend. We will consider adding a feature to hide coins with 0 trading volume in future releases.
Well, hiding is not solution, because new nonsense coin came. There should be filtering ASAP. Also missing sorting between coins and tokens.
How would you suggest to filter out “nonsense” coins?
Filter coins with zero volume. But you have there many bugs. For example Cardano have also zero volume.
Use Total volume, it’s not zero for Cardano. See the demo:
https://financialplugins.com/products/coincompare-cryptocurrency-market-capAnyway, data is provided by cryptocompare, so if it’s zero there is little we can do.
Basically all depends on trading. For example: TrackNetToken, 5B market cap, trading = none. Need be filtered out.
This feature will be implemented in the next release, but I can’t give you any ETA at the moment.
Can the url for displaying be SEO friendly? such as links ?sort=change_pct&dir=DESC ?
These are sort / pagination parameters, they can not be changed.
Is there a way to disable (and/or hide) favorites? please advise.. .
No, there is no setting to disable favorites functionality.
Hello! Script worked but naw I have an error: Internal Server Error Fatal error: Undefined index: HTTP_ACCEPT_CHARSET
Hi,
please submit a new support ticket at https://support.financialplugins.com/, provide access to your server and steps to reproduce the issue.
Thanks.
it shows wrong data every time (Top risers BitDice 15,586.27%) when i see in coinmarket cap its in (-5.69%) and shows unknown coins on top
it even dont show cryptocompare actual data
Hi,
market data is pulled from cryptocompare, so you can always cross check it against their API.
Example API request for BitDice is https://goo.gl/b211e4
Hello, i couldn’t make the 24 hours performance graph work. The column loads empty. Can you help? Thanks.
Hi,
please make sure you have set up a cron job and it’s running.
Looks like it’s working. Added the cron job to crontab too. Also wanted to ask about sitemaps; should i manually trigger it or is there a cron job for it too? Thanks mate!
Sitemap is automatically created (updated) upon execution of the cron job, only one cron job is needed for everything.
Hope it helps.
Hey! Thanks a lot. I have 2 more questions;
1- I use https so cronjob will automatically create https sitemap urls or should i change something?
2- i want to change the url set but i do not wanna use the @symbol but the name of the coin like “bitcoin” i tried many variations but couldn’t manage it work, how can i do that?
thanks.
Hi,
1. No, you don’t need to change anything for https to work.
2. Set Coin page key = Lower case name under Main settings in the backend.
Hope it helps.
Hi,
The cronjob still creates http:// sitemap urls instead of https:// . Do we have any sitmape script file to change that to https? Or else what can we do about this?
thanks.
Hi,
try to delete the sitemap files (inside sitemap folder) and have the cron job create them again during next run. If it doesn’t help please submit a new support ticket at https://support.financialplugins.com/ and provide access to your server, so we can investigate.
Thanks.
Hi,
Getting time out error from cronjob i set up max_execution_time to 600 seconds but no chance. What’s the problem with it? I am behind cloudflare by the way.
thanks.
Hi,
it’s difficult to say without looking at your website. Please submit a new support ticket at https://support.financialplugins.com and provide access to your server, so we can investigate further.
p.s. You need to have a valid support period to be able to create support requests.
Can i see orderbook?
What kind of order book?
@kayd005 if you are not happy with what I said just paid for the support don’t insult me for helping you…
Shubnigg the shrek you bastard, tested and ruined the block chain. moved the file and everything collapsed. moved back the file again. everything looks normal but still have the problem. it says the update is successful but nothing happens. then
Kayd005 just delete the config/.framework.ini file (note, it’s the one with ”.” dot in the beginning) and the message will disappear 
It’s free
This is not an entirely correct advice.
This is exactly a copy past of what you have sent to me from my last update!!!! And FYI I have exactly the same problem as Kayd005 today!! @Kayd005 backup your files before removing anything and it’s not framework.ini it’s .framework.ini it’s the one with ”.” dot in the beginning!!
I downloaded the update, removed the previous version root folder, installed the new one, installed without problem but the backend says this
https://prnt.sc/k4bhn3What should i do.
Hi,
in order to get help please extend your support and submit a new support ticket at https://support.financialplugins.com/
Thank you.
I think i don’t need 6 months of support, i just need to tell me steps to fix the update issue.
Please read the upgrade guide: https://codecanyon.net/item/coincompare-cryptocurrency-market-capitalization/20898327/faqs/32062
Did the above steps but the message is still there. somebody recommended to delete framework.ini on the config file. and you commented back that’s not good idea. what else i can do now.
Unfortunately we can’t tell you what the problem is without investigating the issue on your server, so there are 2 options:
1. Delete the app and re-install the app from scratch (it should always work).
2. Extend support and have us look into this issue and update the app without reinstalling it.
Please understand that any help or advice is basically support, irrespective of whether it’s related to upgrade, maintenance or anything else. Please read more about CodeCanyon support policy at: https://codecanyon.net/page/item_support_policy
Thank you.
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