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Discussion on UserPro - Community and User Profile WordPress Plugin

Discussion on UserPro - Community and User Profile WordPress Plugin

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10179 comments found.

HI, Is this plugin usefull to create A Video Membership suscription ?

Yes you could use for video membership sites.

Hello, this is such a beautiful badge and I want to use that to promote a certain user, but I can’t reproduce this with the shortcode displayed (I know I have to replace test by the username).

What is the actual shortcode to get the user image to be that big ?

Hello, please find all shortcodes listed here: https://docs.userproplugin.com/knowledge-base/general-shortcode-options/

Use this shortcode in your case:

[userpro template=card user=test memberlist_pic_rounded=0 memberlist_pic_size=200]

Unfortunately this does not work. As you can see on my test page. I applied this shortcode to the first card, Our boss > http://bit.ly/2Nwoq1u

Hello, please check your support ticket for more information. Our support desk answered back to you.

I get a 404 when trying to EDIT account…. And my ENTIRE HEADER goes away when I go to the profile page…. Can’t set ANYTHING right…. And can’t get a refund apparently either….

Hello, could you please raise a support ticket and share your website URL? Our support desk will help you to solve the issue you have faced.

I installed the plugin, then I try the search for a user that exists, and I get the dreaded: No users match your search…

Issue solved: the already registered members has to modify something on their profile and save it at least once to be found in the search. Weird.

Hello, when registered user edits its profile the user becomes active and will appear in the search. This comes from WordPress itself.

Hello Team,

The userpro plugin is causing conflicts in Js files on my website, can I get you to help me fix it please ?

Please get back to me as soon as possible.

Thanks

Hello, please check your support ticket and give us more details. Best regards!

Hello there, i found a simple lack of information on how the google map is supposed to be working. In some previous replies i could find here you say that we just need to activate it and put our API key (which i have done) And that during the registration process it will use the address entered to localise it on the map. But really which information does it take ? In fields editor There are address_line_1 address_line_2 address_line_3 and country Google map ideally needs a street number, street name, city name, country name What if the user use the 3 address fields to fill up all these informations?

In whatever case i have added all these fields to the registration page and profile edit and the only think i get in the “map” section of the profile is “Google Maps Platform rejected your request. This API project is not authorized to use this API.”

So anyway tehre is a clear problem with the API communication itself but i don’t know if that come from userpro or google. I have setup many google Maps API keys over the years and i don’t think i missed something on that side.

Any lights would be welcome :)

Hello, our support desk will help you to solve all your questions in your support tickets. Thank you for your patience. Best regards!

I contacted Google support too and getting over and over the Google API configuration i finally found the problem. It wasnt made clear out that it was the “Embed Maps API” that needed to be enabled and the google support invited me to recheck the config on the authorisation on the API and the “Embed Maps API” wasnt in the list.

Hello, thank you for letting us know, we will update our documentation.

hello! pre sales questions:

1. does this work with affiliatewp, ninja forms, divi and WPML? Especially for the registration page and edit profile page.. Can I use ninja forms instead? Cos I have integrated it for AffiliateWP and my Bitrix24 CRM. 2. does this work for multisites? 3. if I have 2 e-stores in my multisite network, how will a user’s dashboard look like? will there be 2 tabs for orders from each woocommerce store? 4. Does this plugin already come with BuddyPress integration or is a separate plugin required?

thank you!

hello! thank you for your reply. Just to confirm, I can use Ninja forms for registration, edit profile and even login right?

And does it work for multisite?

Does it work for BBPress?

And it it mobile optimised?

Thank you!

hello.. I’m sorry to ask so many pre sales questions but hope you can answer them soon so that I can make my purchase decision. Thank you!!

Hello, you can use ninja forms for registration and login if you want. Profile editing will not work. Yes it works on multi sites. Yes it works with bbpress. And yes its mobile optimized. Happy to help sir.

I have the gwangi theme from themeforest, i like their whole layout, but i need the functionality of a multistep registration form, since gwangi utilizes buddypress as well as a ton of other buddypress plugins, will userpro override everything else and break the site, thanks

Hello, thank you for being interested in our plugin. That requires code customization, we can give you an estimate if needed. Please write your requirements to services@userproplugin.com and we will answer to you ASAP.

I would love to purchase this plugin. My only holdback is that there is no built in integration with ConvertKit. I would need registered user to be added to ConvertKit. Any suggestions for how I could make this work?

Hallo, thank you for being interested in our plugin. That requires code customization, we can give you an estimate if needed. Please write your requirements to services@userproplugin.com and we will answer to you ASAP.

Hello – I am not able to upgrade past version 4.9.23 without a 500 error on my website. Hope you can help.

Hello, could you please raise a support ticket and give us more details? We will help you to solve your issue ASAP.

submitted support ticket. thanks!

Hi, I sent you guys another support inquiry and haven’t gotten a response. We sent both of them through the “contact author” link. You said you didn’t get the first one so we sent another one a few days ago.

Hello, we can not find any query from you in our support ticket system. Could you please send it once again (https://codecanyon.net/item/userpro-user-profiles-with-social-login/5958681/support) and let us know.

Just sent another message there

Hi Why is it possible to confirm users and give a medal in Persian language! But I delete the .mo file. The problem is fixed!

Hello, great to hear. If you will have anymore questions, do not hesitate contact us. Best regards!

Hi, I have a quick question with regards to the layout of profiles on my website, the profiles dont align in a straight row and looks really bad, could you help as I have no idea how to fix this, the short code I have is [userpro template=emd userpro_verified=1 emd_thumb=150 emd_filters=0 emd_col_width=22% emd_crop=1 emd_col_margin=3% emd_fields=first_name,last_name,work_area1,gender]

Also how do I ensure all the profile photos are set to the one size as they are uploaded in different sizes and look out of place with big ones and small ones.

website address so you can see what I mean

https://www.securityod.com/our-guards/?emd-page=1

Regards Ryan

Hello, please raise a support ticket and share your website URL. Our support desk will help you to solve this issue.

Ok I have emailed with support just awaiting a responce from your team.

Regards Ryan

Hello, please check your support ticket. Thanks.

It’s already 4 YEARS since I request for simple “REPORT PROFILE BUTTON”.

Did you know some community members always used inappropriate picture/post (porn, disgusting image, underage porn, etc)? Not all member have good behavior and respect each others.

How administrator can protect the community, if their member can’t report others member??? Did we need to check 1000++ members one by one everyday?

PLEASE!!!

Hello, thank you for your message and collaboration. We will investigate this with our development team and hope to have this in close future releases.

Please put “Report Profile” button to your most priority development. Thank you.

Thank you for your suggestions, we appreciate your help!

Pre-sale question: I want to build a MLM/Membership system with e-commerce website, is your plugin can do this? 1. Before purchase an item on my store, must top-up a credit first before spend. Example: Item price $100, member have to top-up $100 into their account then only can purchase the item. (I know had plugin can do this)

2. This store need 5 level of membership, only up line member can top-up the credit for the down line. Example: I’m a up line and I have 2 down line, when my down line need credit, they have to request the credit top-up, then when I receive the payment, I will top-up for them.

Hello, thank you for your query. This functionality is not available with the plugin, however, this can be achieved by some code change and will lead to customization. If you are interested in customization, please write your requirements at services@userproplugin.com and we will give you estimate of this customization.

Uploading profile picture doesn’t work for me, it shows the progress bar then after its done it shows this error : ERROR: Internal Server Error

I tired both Methodes A and B on the Compatibility Settings and also I changed the Path Compatibility to full but still same error.

I have the last version of the plugin.

Thank you for your support.

Hello, please check that wp-content/uploads and wp-content/uploads/userpro folder have permissions to write file in these folders. Let us know that this works for you.

Hi there! I’m transfering from Ultimate Member to Userpro, but for some reason, import didn’t work correctly – all the user profile images broke. Is there any way I can import the user profile images specifically? Thanks!

Hello, could you please raise a support ticket and share with us more information? Our support team will help you ASAP.

Hi there am interested in this plugin, can you please let me know if it can do the following: I need to create a directory of members (who will not have access to the site, so it will just display their details with some custom fields). These members will belong to certain locations, eg. London, New York etc. I have specific users who can access the site but can only see the members from their location, so London User can login view his members and download the list but cannot view or download the New York members. Is this possible? Thank you!

Hello, thank you for your query. This functionality is not available with the plugin, however, this can be achieved by some code change and will lead to customization. If you are interested in customization, please write your requirements at services@userproplugin.com and we will give you estimate of this customization.

Hello, I purchased your plugin about 2 weeks ago and tried to get support but never got a reply. The problem I am having is that on my sites homepage, I have my post with the authors image. When I activate this plugin, the images of the authors gets completely reformatted and takes up the whole screen. I can not seem to find a fix. Any help would be grateful.

Hello, we checked our support system and did not find any ticket from you. Please raise a support ticket here: (https://codecanyon.net/item/userpro-user-profiles-with-social-login/5958681/support). We need your website URL to investigate the issue you have faced and help you. Best regards!

I would like the reg form, and the login form and the my profile and edit profile forms to display as pop ups instead of being embedded in page. Is this possible? It looks like it should be because of this:

“Text for Restricted Content” {LOGIN_POPUP} Displays Login Popup {REGISTER_POPUP} Displays Register Popup

Can you advise how I can make all forms pop ups.

Hello, this functionality is not available with the plugin, however, this can be achieved by some code change and will lead to customization. If you are interested in customization, please write your requirements at services@userproplugin.com and we will give you estimate of this customization.

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