54 comments found.
Pre Sale question: Is there a way to view Payment type? Cash, credit card, bank transfer, etc
If not, can you add it?
Yes we can add this, please mail at wooprohelp@gmail.com for details
Hi,
I just bought the multisite reporting, but there is a calculation error/bug in total sales.
Total sale amount calculates total sales from gross revenue – refunds. However, refunds is already substracted from gross revenue amount, meaning refunds is substracted 2 times in the total sales amount.
Can you fix this?
Let us check and will get back shortly
please send a mail to wooprohelp@gmail.com so we can mail you modified files
Email sent 
Hi, is this plugin compatible with latest version of Woocommerce and Wordpress ? And how does this plugin handle different currencies (let say in the network a site is in USD$ another in €, CAD$, etc… 
Are you still update this plugin?
Hello, Exactly what update you require in Multi site report. Please elaborate bit more on wooprohelp@gmail.com Thanks
Hi,
Just looking at your product,
in the demo the figures in the reports are all including VAT, is there a way to show them ex vat?
Hello, Please send us more details on wooprohelp@gmail.com This need to be customize. Thanks
Hello friend I want to buy your plugin but first I would like to ask a question.
At each site on my network, only the admin user will be able to see reports from their own store?
Can it see automatically or do I need to configure it manually?
Hello bsevenagencia
Multisite Report admin menu lowest capability is “manage_woocommerce” Shop Manager and Administrator both role user view the reports.
Ok. Can each user only view reports from their own site?
I have a premium multisite, and each user has their own individual panel.
When a new site is created, will the option to view reports already appear for each user, or do I need to manually configure it?
Hello, In this plugin admin and shop manager can view all site reports.
Thanks
Hello,
Does this also work as a CRM? Looking for a way to connect many woocommerce stores to identify repeating customers, calculate LTV, and analyze purchases
Hello i have a problem with your plugin Multi-site reports. My WP version is 5.0.2 woocomerce version 3.5.4 php version 7.0 but when i open your plugin i dont see any purchase data.
Please mail us your backend admin credentials and FTP details at wooprohelp@gmail.com to analyze this further.
Hi,
I just installed your app but it is not taking into account partial refunds. It is saying I have $0 worth of refunds compared to the default woocommerce report showing I have $500 in refunds.
Can you please fix this?
Hey,
how many shops can we use with the Plugin? I think it would be critical if you have more than 10-20 shops in your environment? What about 20k-50k shops?
Best regards
Hi there!
It seems that the dashboard will only show one currency sign for multisites that uses different currencies. The numbers are correct but the sign is incorrect. Is there some way to fix that?
Also, one possible feature would be currency conversion, since the value for total sales will be incorrect if there’s more than one currency.
Installed plugin on new wordpress install with just woocommerece as a plugin activated and getting a blank screen after hitting activate.
Basically shuts down my whole back-end for wordpress and can’t do anything. If I un-install from within an FTP and delete it, my wordpress goes back to normal.
Something is wrong
There must be some server level concern affecting this mail us your wordpress error log file to review this issue at wooprohelp@gmail.com or try using same installation on staging server.
Installed plugin on a new wordpress setup with no other plugins activated accept woocommerce and it stopped working, shut down the wordpress backend.
There is an error once installing.
Hi, We are using WordPress Multi-Site Reports (license: 5130754c-4b9d-485f-a335-d9de4b7ccb7c). We also have “User Role Editor”. When I’m logged as Admin I see the Multisite Reporting, but when I change for one of my roles I don’t see it anymore. How can I add this option as a Capability to “User Role Editor”.
Thanks SosTech326
In order to give multi-site report permission to new user role, Please follow below steps: 1) Go to Network Sites > Sites (Please see image on http://prntscr.com/ksmga4 for your reference) 2) Click on edit (Please see image on http://prntscr.com/ksmh8g) 3) Select users tab and add user to respective site(Please see image on http://prntscr.com/ksmhio) 4) Then login with that user and check.
Hey there! Love the plugin!! We are using an official Woocomerce extension https://woocommerce.com/products/woocommerce-cost-of-goods/ with our stores – is there anyway that the cost of goods can show in the report?
We will need to customize our multi-site report for adding cost of goods. please let us know which profit summaries you need in dashboard and kindly mail us at wooprohelp@gmail.com
Hello, when I install plugin I get an error Fatal error: Call to undefined function switch_to_blog() in /*/includes/ic-commerce-multisite-reporting-init.php on line 266
Please ensure that multi-site is enabled on your server as the error which you are getting confirms that multi-site is not enabled.
Please send us screenshot of multi-site which is enabled on your server
I do not have multisite. I have separate shops as separate WordPress installations and want to see summarized reports of all shops. Does it work only with multi site?
This will require some additional customization efforts to display summarized reports of all shops as you have separate wordpress installations, kindly mail us at woopromanager@gmail.com for more detail.
I wrote a message, but haven’t received a reply yet
Plugin works on WordPress multi site setup and not on separate WP Installations, as shared in our previous reply this will require customization leading to additional efforts, mail us at wooprohelp@gmail.com for any other queries you may have
Very fast and clean plugin. Works as expected.
We don’t have a multi-site network setup – each site/store is on its own server / IP – is it possible to still use this?
Hi, I purchased this item for a multi-site network I’m running. Several sites, different currencies. The reports shows only one currency, so all data is wrong… Is there any way to do something about it?
WordPress Multi-site Reports only supports one currency. It is not supporting multi currencies.
I think it would be appropriate to include this information in the product description.
Will add this details on description page, mostly plugins supports single currency, if multi currencies are supported it is mentioned as feature