11391 comments found.
We are thinking of buying this. Do you intend to add the iyzico payment system to it in the near future?
Hi,
We can add that for you as custom work.
Bests
Will there be additional charge for this?
Hi,
Yes custom work requires additional cost.
Bests
Can you integrated SteemJS on my site?
Hi,
Yes we can do that for $150
Bests
I need to talk with you more, privately, where?
Hi,
You may contact via profile.
Bests
hello, I have already some videos in my aws s3 bucket, then how can i add that videos to my website?
Hi,
You will need to move that “Upload” folder inside the amazon s3 bucket on your server.
Bests
ok, after i move that files in “Upload” folder, how can i add details? I think you say that “import videos from aws using url of the file?” or any other way? If Import is the only way “then google playstore is accept my app? (all of my files are in aws)
Hi,
You can only use those videos in case you were using Amazon s3 as storage and you want to change storage back to server etc, otherwise you can’t add queries for that. we do have import and upload videos system both. many users have approved apps in the playstore
Bests
What’s the Redirect URI for facebook. It gives me errors just putting my domain because it is now forcing https and Strick Mode for Redirect URI.
Hi,
Here is the redirect URI for facebook https://yourdomain.com/login-with.php?provider=Facebook Bests
It’s still not working. I don’t know what’s wrong
Hi,
Kindly create support ticket regarding that and we will check that for you during working days.
Bests
<iframe src=”https://playtubescript.com/embed/iZB4yTr5RJjjDWi” frameborder=”0″ width=”700″ height=”400″ allowfullscreen></iframe>
embed code does not work.
Hi,
Can you tell us where you tested that and if there is way we could retrieve that please ?
Bests
Aren’t you planing to move on to IPFS for storage,
Ever?
Hi,
Sorry we don’t have such plan for now.
Bests
Please reply on my ticket hi please reply to my TICKET #1652556
i am waitting since 3 weeks !!!
Hi,
Already replied 14 hours ago by the ticket wasn’t created 3 weeks ago.
Bests
i dont see any replys!!! TICKET #1625601
Hi,
This ticket number is different than the previous one
we have trouble understanding the custom work you asked for.
Bests
i installed the website but i got a message says the page is not working.. http error 500 .. what is the solution please?
Hi,
Upon checking we see that you have removed the script “kkvid” you can also create support ticket here https://doughouzforest.ticksy.com in case you face such issues.
Bests
i sent my ftp info in a ticket
Hi,
Please check for an update to your ticket.
Bests
Hello,
do you recommend Cloudflare to go with it? by the way I have Litespeed webserver so my support says that I’ll let Litespeed handle the PHP instead of PHP FPM.
Do you also recommend putting the “Leverage Browser Caching” in htaccess?
Hi,
Sorry no cloudflare isn’t recommended however PHP FPM is recommended, no we don’t recommend caching.
Bests
They told me that if you have Litespeed the Litespeed PHP whatever does is instead of PHP FPM which the recommend. Do you still recommend the PHP FPM with Litespeed?
Litespeed has its own PHP handler
Hi,
You can have litespeed with php fpm for better performance
Bests
I have questions. I want to change ‘search results’ here: {{LANG search_results}} , for example. how/where can I do this? Where can I change text that appears after LANG in the script? Also, Who can write an article? Just admin? How can someone write an article? Where can someone write an article? I look forward to your reply.
Hi,
1) Did you mean that how you can translate the key? you can do that here /admin-cp/manage-languages
2) You can set who could write articles here /admin-cp/site-features
Bests
Thanks for your reply. There is nothing called “site-features” in Admin Panel for PlayTube, that I can see. There is “Articles > ‘Add New Article’ and “Manage Articles”, but that doesn’t answer my questions: Who can write an article, just admin? How can a User write an article? Where can a User write an article?
Hi,
Sorry, accept our apology at the moment only admin can create the articles You can disable that here /admin-cp/general-settings if you wish.
Bests
i am still getting same error which
it shows like this and please see the screen shoot
Media error: Format(s) not supported or source(s) not found
i rise a new TICKET #1654476 please solve this issue quickly
Hi,
Its working fine in our end though 
Open the video you link you see on the player, will it play?
Bests
Ive been having issues with my site for awhile. You guys keep teling me to contact the developer that made the customizations but he isnt responding to my emails again. Please contact him and tell him to check his emails. Thanks. I put the email address I am contacting him from in this ticket – 1639193
Hi,
Alright thank you for letting us know. you shall hear back soon.
Bests
I STILL have not received any response from your developer regarding the issues my site is having. Ive been emailing him since Monday.
Hi,
Notifications issue has been resolved for you already.
Bests
Im not referring to the notification issue.
Sometimes when people try to upload videos nothing happens. The upload bar stays at 1% and if you try to leave the upload screen and go to the site you get a white screen. I got this issue myself today when I tried to upload a standard mp4 file that was only 255MB. After this couldnt access the site and the screen was blank. I had to relaunch my browser in order to even be able to use the site.
Hi,
We have notified the developer and he will get back to you during working days.
Bests
Is been close to a week and the developer has STILL never got back to me and this issue is still happening on my site. Please have him contact me or one of you look into it.
Hi,
We apologize for that, he will get back to you after the weekend.
Bests
Hi,
I am trying that on your site mate, but can’t find such issue.
Can you send me that video? and that happens just with this video?
It doesnt happen with every video. Only with certain videos for some reason. These are regular mp4 videos. Not very large. Ill open a new ticket and send you 2 videos that this has happened with
Alright, we look forward to that 
I sent you some videos that I am having this problem with. The ticket number is PRIVATE TICKET #1691475
Hi,
Alright, we will get back to you in a while.
Bests
Please add the function of a private site! What would only registered users see video materials.
Hi,
Thank you for the suggestion noted.
Bests
please reply to my TICKET #1653945
Hi,
Already replied.
Bests
mejs__container-fullscreen -> , <-(FIX IT in mediaelementplayer.min.css!!!) .mejs__mediaelement,.mejs__container-fullscreen video{height:100%important}
Alright 
Where can I change the video quality in the admin panel? I only have 240 and 360. Where are 720 and 1080?
Hi,
The system auto converts videos to the different formats no additional settings required.
Bests
Hello do you recommend Laravel Forge PHP with Digital Ocean server hosting since they are specialized in PHP applications? I heard their server is really fast
Hi,
Our script is based on Pure PHP no framework. we recommend hostwinds, godaddy VPS/Dedicated.
Bests
I have a VPS SSD with Knownhost so that’s what I have
Is there anymore tweaks inside the admin to enable fast cache or anything that speeds up. Not that it’s not fast. It’s as fast as youtube
Hi,
Script has on caching system which is best suitable no further tweaks are available in the admin.
Bests
Enable PHP-FPM mate on PHP 7.2, and see the speed difference.
Available in Portuguese from Brazil?
Hi,
You can add any language you want.
Bests
When I upload a video the thumbnail doesn’t show and it says check details has anyone else had this trouble.
Hi,
Would you mind creating support ticket here https://doughouzforest.ticksy.com so we could check that for you.
Bests
HI created one yesterday #1652376
Hi,
The issue has been resolved.
Bests
Hello, how i can fix this my self ? https://snag.gy/Cuh9RA.jpg i already open ticket keep waiting….....................................................................................................................................................................................................and i also wait for my mobile app, i kind of confused, there is two ticket place, you not all same people ? you send me from one place to another ? will you help me for your product ? when my mobile will get ready ? any update ? couldn you let me know please…
Hi,
The issue has been resolved, you may check now.
Bests