Envato Market
Code
Guest Cart
0
Create an Envato Account Sign In
Cart

Discussion on Bookly Customer Cabinet (Add-on)

Discussion on Bookly Customer Cabinet (Add-on)

By
Cart 2,517 sales
Recently Updated

Nota-info supports this item

Supported

This author's response time can be up to 2 business days.

134 comments found.

pwspartner

pwspartner Purchased

almost 8 years ago

Need to know how to show the login screen on the front end of the website, so that the customers can view, edit and cancel the appointments.

Bookly-Support Author Team

almost 8 years ago

Hello,

Please, follow the guidelines on settings up the Customer Cabinet add-on: https://support.booking-wp-plugin.com/hc/en-us/articles/360005099314-Customer-Cabinet-Add-on .
If you are having troubles with configuring the add-on, please, send us an email to support@ladela.com with the issue description, ticket number #73045, the purchase code as well as access to the admin panel, so we could look into this matter.

Thanks!
Kirill

Like us? Rate us!
High rating = More sales = More functions and flexibility Documentation | FAQ | Feature Requests | Video Tutorials

haydenh17

haydenh17 Purchased

almost 8 years ago

Hello again,

I wish to have all the extra fields at the cabinet dashboard for the customer but on sign-up/booking – I want to remove all the extra fields that Customer Cabinet provides – too many steps / want to simplify.

Anyway to do this?

Cheers Hayden

Bookly-Support Author Team

almost 8 years ago

Hi Hayden,

Some of these fields can be enabled/disabled in the appearance menu and others can be set to be optional. The customer cabinet can be customized by updating its shortcode.

Thanks!
Alex

Like us? Rate us!
High rating = More sales = More functions and flexibility
===
Documentation | FAQ | Feature Requests | Video Tutorials

carmacan

carmacan Purchased

almost 8 years ago

Hi,

reschedule button from users cabinet doesn’t work.

What can I do?

Bookly-Support Author Team

almost 8 years ago

Hello,

Please send us an email to support@ladela.com with this inquiry, ticket number #67594, the purchase code as well as access to the admin panel, so we could look into this matter.

Thanks!
Kirill

Like us? Rate us!
High rating = More sales = More functions and flexibility Documentation | FAQ | Feature Requests | Video Tutorials

lobogc

lobogc

almost 8 years ago

Do email notifications offer a shortcode pointing to customer cabinet? If not, how do customers access customer cabinet? Thanks

Bookly-Support Author Team

almost 8 years ago

Hello,

You need to use {site_address} shortcode (used in Notification to a customer about their WordPress user login details). The customers will be able to log into their Customer Cabinet only with their WordPress credentials. The documentation for the Customer Cabinet add-on could be found here: https://support.booking-wp-plugin.com/hc/en-us/articles/360005099314-Customer-Cabinet-Add-on .

Thanks!
Kirill

Like us? Rate us!
High rating = More sales = More functions and flexibility Documentation | FAQ | Feature Requests | Video Tutorials

pixelkicks Purchased

almost 8 years ago

Hi, just installed and configured this plugin, and it seems to work well initially.

However I made a booking, and paid for it via Stripe. When I try to reschedule the booking there are two problems:

1) It lets me choose any date (we have only enabled certain dates that are available) 2) Whatever date I choose, no times appear. The dropdown box for Time is just always blank.

Chris.

Bookly-Support Author Team

almost 8 years ago

Hi Chris,

1) Customers will be able to choose any date when they want to reschedule, similar to the calendar on the first step of the booking form, while the plugin will display only available time slots.

2) Please send us an email to support@ladela.com with this ticket number #67042 and the purchase code so we could look into this matter.

Thanks!
Alex

Like us? Rate us!
High rating = More sales = More functions and flexibility
===
Documentation | FAQ | Feature Requests | Video Tutorials

mindenaron

mindenaron

almost 8 years ago

My Customer Cabinet addon does not work as expected, I have functional problems with appointment rescheduling. I have written an email with all the information necessary to Support (65878). I’m awaiting your response.

Bookly-Support Author Team

almost 8 years ago

Hi,

We will look into this matter and get back to you once we have a solution for this case.

Thanks!
Alex

Like us? Rate us!
High rating = More sales = More functions and flexibility
===
Documentation | FAQ | Feature Requests | Video Tutorials

imoprojects

imoprojects Purchased

almost 8 years ago

Hi,

I have recently purchased bookly and I am really impressed with it :)

I have gone on to purchase a few add ons, one of which is the customer cabinet add on. I am having an issue with the cancellation and reschedule options. I have created bookings with a number of test accounts and found that when you select the ‘cancel’ or ‘reschedule’ button, the pop up is revealed as expected but the screen is greyed out and I can not select or interact with the pop up? I am using latest wordpress, php 7+ and divi theme. I have testet this also in chrome,firefox and safari same issue

Can you assist me with the issue?

Thanks in advance,

Ian

Bookly-Support Author Team

almost 8 years ago

Hi Ian, thanks for purchasing our products!

Please send us an email to support@ladela.com with this ticket number #65840 and the purchase code so we could look into this matter.

Thanks!
Alex

Like us? Rate us!
High rating = More sales = More functions and flexibility
===
Documentation | FAQ | Feature Requests | Video Tutorials

Enayet123

Enayet123 Purchased

almost 8 years ago

hi,Having this problem with customer cabinet add on, when cutomer clicks to cancel or reschedule, on desktop a pop up comes and quickly disappears leaving no options to change, and on iphone dark pop up appears but not clickable, please invastigate thanks

Bookly-Support Author Team

almost 8 years ago

Hi,

Please send us an email to support@ladela.com with this ticket number #65659 and the purchase code so we could look into this matter.

Thanks!
Alex

Like us? Rate us!
High rating = More sales = More functions and flexibility
===
Documentation | FAQ | Feature Requests | Video Tutorials

e1azar

e1azar Purchased

almost 8 years ago

i have just bought three add ons to the booky solution. these being

1. Bookly Ratings (Add-on) 2. Bookly Advanced Google Calendar (Add-on) 3. GDPR Solution – Bookly Customer Cabinet (Add-on)

i have installed all three,

but for the life of me i can not figure out if there are installed correctly and if they are working.

site of installation is www.2zonetherapy.com

Please help.

Thank you

Elazar Levy

Bookly-Support Author Team

almost 8 years ago

Hi Elazar,

Please send us an email to support@ladela.com with this ticket number #65254 and the purchase code so we could look into this matter.

Thanks!
Alex

Like us? Rate us!
High rating = More sales = More functions and flexibility
===
Documentation | FAQ | Feature Requests | Video Tutorials

e1azar

e1azar Purchased

almost 8 years ago

where do you find the license number of new add ons purchased

Bookly-Support Author Team

almost 8 years ago

Hi,

Please check this link how you can find your purchase code: https://help.market.envato.com/hc/en-us/articles/202822600-Where-can-I-find-my-Purchase-Code-

Thanks!
Alex

Like us? Rate us!
High rating = More sales = More functions and flexibility
===
Documentation | FAQ | Feature Requests | Video Tutorials

tonio1010

tonio1010 Purchased

almost 8 years ago

hello I a question that in a customer wants to modify a rende you can modify directly sure feels account may not be the time of the what can modify it remains always empty for what?

1 other reply
tonio1010

tonio1010 Purchased

almost 8 years ago

when a customer wants to change his appointment he can not modify the date he may not be happy

  (the clock is empty for what?)

tonio1010

tonio1010 Purchased

almost 8 years ago

the customer does not arrive to change the time

Bookly-Support Author Team

almost 8 years ago

Hi,

Please send us an email to support@ladela.com with this ticket number #65242 and the purchase code so we could look into this matter.

Thanks!
Alex

Like us? Rate us!
High rating = More sales = More functions and flexibility
===
Documentation | FAQ | Feature Requests | Video Tutorials

kroups

kroups Purchased

almost 8 years ago

I have a problem too with this plugin, modals don’t show at all ! (black screen) when a client want to cancel etc. Please release a fix.

Bookly-Support Author Team

almost 8 years ago

Hello,

Please send us an email to support@ladela.com with this inquiry, ticket number #64984, the purchase code as well as access to the admin panel and FTP, so we could look into this matter.

Thanks!
Kirill

Like us? Rate us!
High rating = More sales = More functions and flexibility Documentation | FAQ | Feature Requests | Video Tutorials

Seaconquest

Seaconquest Purchased

about 8 years ago

What we need is a way for the staff to put note and image on there file that they can see but not modified if you made a plugin like that i will be buying it the first!

Bookly-Support Author Team

almost 8 years ago

Hello,

Could you please provide some additional explanation on the request?
I am afraid I am not getting it.

Thanks!
Kirill

Like us? Rate us!
High rating = More sales = More functions and flexibility Documentation | FAQ | Feature Requests | Video Tutorials

jordi123451

jordi123451 Purchased

about 8 years ago

Dear,

I have a little problem with the GDPR solution. The popup screen to cancel the appointment or reschedule it comes up to high on the page. Already thanks for helping me.

Image : https://i.imgur.com/MP7pjKL.jpg

Kind regards, Jordi

Bookly-Support Author Team

almost 8 years ago

Hi Jordi,

Please send us an email to support@ladela.com with this inquiry, ticket number #64799, the purchase code as well as access to the admin panel, so we could look into this matter.

Thanks!
Kirill

Like us? Rate us!
High rating = More sales = More functions and flexibility Documentation | FAQ | Feature Requests | Video Tutorials

Regular License
Regular License Selected
$39

Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.

Extended License
$390

Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.

View license details

$39
  • Included: Quality checked by Envato
  • Included: Future updates
  • Included: 6 months support from Nota-info More Info

Price is in US dollars and excludes tax and handling fees

Power Elite author

Power Elite Author

View Portfolio
© All Rights Reserved Nota-info
Contact the Envato Market Help Team
Elements logo

Your all-in-one
creative subscription

ai lab AI tools, with the best AI models
perpetual Unlimited downloads on stock assets

Subscribe to Envato Elements.

Collage of Elements items
by
Price is in US dollars and excludes tax and handling fees
by
Price is in US dollars and excludes tax and handling fees
by
Price is in US dollars and excludes tax and handling fees
by
Price is in US dollars and excludes tax and handling fees
by
Price is in US dollars and excludes tax and handling fees
by
Price is in US dollars and excludes tax and handling fees

Tell us what you think!

We'd like to ask you a few questions to help improve CodeCanyon.

Sure, take me to the survey