Code

Reviews for GDPR Solution – Bookly Customer Cabinet (Add-on)

10 Reviews

for Feature Availability

It is not what it seems. After you purchase you will see exactly what you Cannot do. The demos are useless. They do not even offer reporting for your records. This software is not appropriate for any business running as a salon of any sort that needs details and records of your services, clients and information.

Author response

All Bookly items work exactly as described in advertising materials and as shown on our demos. We're explicit in our documentation, and Bookly works perfect on thousands of websites that need an online booking system.

Bookly is designed to meet as many business scenarios as possible, and we keep developing new capabilities to cover customers' needs. However, we understand that the out-of-the-box solution cannot fit everyone all the time.

Item support does not include services to modify or extend the item beyond the original features, style and functionality described on the item page. For customization services that will help you tailor the item to your specific requirements, we recommend contacting the developers who privately offer customization services.

for Design Quality

Very happy with the plugin and support

Author response

Thank you very much for your review! We're happy to know Bookly works well for you! Have a nice day!

for Customer Support

Update: they fixed my issues quickly and answered more of my questions, so I am happy :)

Author response

Thank you very much for this rating! It's very important to the entire team! Feel free to contact us if you need any help! Have a nice day!

for Feature Availability

Efficient. Does the job.

Author response

We are so happy to hear that you are having a positive experience when using Bookly Pro and other Bookly items.
Thanks for giving it 5 stars. Your feedback motivates us to keep developing Bookly and provide you with the best solution for online scheduling.

for Other

Fatal error when attempting to activate the plugin.

Author response

Hello.
We're sorry about this situation. Please reply to us in ticket #98104 with the access details so we can fix it as quickly as possible.
Thank you.

for Customer Support

Really bad, I am so disappointed with the technical support, already I got a big issue with these plugins and they can not reply about this issue, I don't really recommend this plugin.

Author response

Hello. We're sorry for your negative experience. In the comments section, you said you were contacting our support with your issue but there's only one ticket #97087 from you. You submitted this ticket after your public comments and multiple requests from our side to contact us via support@bookly.info. After that, your inquiry was replied in a timely manner. The error you are talking about is not generated by the Bookly plugin. Probably, this is caused by the security system installed on your server. We conducted additional testing to make sure that absolutely all front-end login-forms (and not just Bookly) are blocked on your site.
Bookly uses the native WordPress function wp_login_form() to display the wordpress login form on frontend pages. So the 'Blocked' message that is displayed after entering user name and password is rendered not by Bookly.
Please ask your hosting provider about any security systems that can block frontend login forms.
It's unfortunate, that this situation resulted in bad feedback about our product. We're always happy to help and resolve any issues as quickly as possible and publicly asked you several times to provide the 'missed' email ticket number with your concern or contact us directly. So we find it a little unfair when you don't follow our instructions and then rate the customer support with 1 star.

for Feature Availability

Bookly is really great. The customer cabinet is a great add-on

Author response

Thank you very much for your review!
It is very important to us! Have a nice day!

for Customer Support

Responsive and helpful support. Love this plugin.

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