10139 comments found.
I need to know how many elements can this plugin handle in one page? can the plugin handle thousands of select dropdown in one page? as I had many data of autofill to do.
This will probably bloat your page.
and also for the conditionals setting then it uses operator of Any or All. how about for the conditionals to combine any and all. so there will be display that will happen if any of the conditions are met combined with the rule that all of the conditions must be true for the select dropdown to be displayed. can this be achieved? currently I can only choose any or all for the conditionals and I wanted to choose both of them for the conditionals.
That isn’t possible.
PreSales Question:
I need a solution that allows a buyer to make a choice at checkout (a) download product or (b) have the product mailed to my house and it gives them a way to enter their mailing address) + it needs to charge a shipping price on this option.
Can this plugin do that?
Ryan.
I’m sorry but no, that isn’t possible. This plugin is only for the product page. There is an addon to the plugin for the checkout page that can create options, but not with the functionality you want to.
What If i did make that an option at the product selection stage? Could i trigger anything in the checkout, like extra fields or something?
As I told you before, this plugin is only for the product page. The Extra Checkout addon is for the checkout page, but you can use it only to add Fees to the checkout, nothing else. You can’t do things like select whether a downloadable product can actually be downloaded by the user or change shipping prices.
Hi Guys, the plugin seems to be great but I have a issue.
My website guy sold me this plugin and charged me 25 EUR and installed and configured it. Now I have found a bug or something like that and I am not able to update the plugin or to open up an account for support, because the purchase code and stuff doesn’t belong to me.
##Here the bug: since a few days the plugin does not remember the value of the text field or text area. If I set a default value for the field, which should be changed by the customer, the plugin only shows the default value in the cart and in the order##
What can I do now? I am f#*?!ed up now? 
Thanks for feedback.
I understand you situation but technically I cannot help in this scenario. You will need to contact whoever owns the plugin.
As you can understand if we were to give support to users that haven’t actually bought the plugin everyone could claim something like that to get support. Now, I’m not saying that this is the case for you, but we can’t have any precedent like that. In any case, support is done only via the support forums, not in this comment section.
Can you contact this person that sold you the plugin? Also, note that technically Envato doesn’t allow license transfers, meaning that that person should contact us since they are the owner of the plugin license. They can’t even transfer the license to you, it isn’t allowed to.
thanks for your quick reply.
Not sure what I can do now, except to buy or pay for the plugin again to get support. I just checked my backend and obviously its the lastest version of the plugin and there is still this “bug”.
I can’t contact this guy anymore because he had to give up business because of health reasons (and is in hospital) – so no chance for me.
No my shop is screwed up somehow and I am not able to fix this “bug” temporarily.
Unfortunately, troubleshooting your situation would require that you have an active license.
Thanks I understand. Just one more question: If I have the latest version of your plugin and WooCommerce and this bug is still there – it could be possible that if I buy the plugin AGAIN, the bug is still there and you can’t fix it, right?
Well, I can’t answer the particular hypothetical question since I don’t know the exact reason for this issue. I have to say though that this is the first time I’m hearing of something like that.
I know you are not willing to help me, but I found another bug. Your Plugin is not PHP 7.2 ready and throws a lot of errors. (You’r welcome – even if you did not help me) :/ Warning: count(): Parameter must be an array or an object that implements Countable in … wp-content/plugins/woocommerce-tm-extra-product-options/templates/tm-element-price.php on line 19
I want to help you but I can’t here. Please understand that it would be unfair to the other buyers. Posting here issues won’t help anything and they won’t get resolved.
Your particular issue is because of your php version and it is already fixed in the latest version.
Will I get help if I buy the plugin again? Can you give me a “one-time-little-dicount”?
Of course you will get help if you are a verified buyer. There aren’t any one time discounts, though.
Your situation could be better if you just had the purchase code, then all of this wouldn’t be necessary. I’m not interested in making one more sale, but I am interested in maintaining the value of all the buyers that actually pay for support.
Your latest Version fixed the PHP7.2 bug – thats true, but I didn’t fix the problem, that the value you type into a text field will not be transferred into the cart (for products with varieties) as well as the upload-option doesn’t work. If you upload a file, nothin appears in the cart after that (again only for products with varieties). I think after the latest WooCommerce Release, they chanced something, that you plugin can’t handle. If this is fixed, I will buy another license for official future support.
I don’t have that issue on my end so I would have to look at your site to see why that happens.
I would appreciate it. Just check out: www.stadtlandcut.de/shop and have a look at the products (https://www.stadtlandcut.de/produkt/fineart-stadt-print-indiviudell/) -> won’t work here & (https://www.stadtlandcut.de/produkt/laser-cut-klassik-individuell/) -> Text fields work fine here. Thanks a lot.
I’m not sure what isn’t working here but I cannot actually troubleshoot this unless you have a license so, we are in the same spot again.
Well, on the first product (with variations) is a text field wich does not transfer its value to the cart and on the second product (no variations) are two text fields that work just fine. That means, that the reason why the text fields value is transferred or not is the new WooCommerce Version or the variations on the first product. But I understand…. so yeah we are at the same spot until some of your paying customers has the same problem like me.
The only two textfields I see are “Ort für Cut” and “Adresse für Marker” which both transfer their value to the cart on my end.
True. But what about the Text field “Stadt” in this product beneath the section “Farbe & Style” https://www.stadtlandcut.de/produkt/fineart-stadt-print-indiviudell/ The predefined Value is “z.B. New York” but if you chance this and add to cart, the value is still “z.B. New York”.
I can’t be sure without looking at your server why this happens.
Yeah I understand. But you see – I did not lie to you and I just want to make your product better 
– not sure how I can give you Server Access cause this is a productive running environment .
Hi again – found the “bug” somehow regarding your plugin and woo commerce. If your product is a “normal” product, then all additional options work fine. If your product has “variations” the additional options behave strange or buggy for example the text fields AND the Upload-Option. The text field does not deliver the typed in value to the cart AND an uploaded file will lead to an empty cart at all. I tested it with a dummy article and as soon as I removed the variations and changed it to a “normal” product all was fine – before the mentioned options did not work. Again you can test it on www.stadtlandcut.de/shop and select the Fine Art Print “Individual” where the text field won’t work or the Fine Art Print “Dummy” where the Text field now WILL WORK because I removed the variations. So please tell me its a “bug” in your plugin or in WooCommerce it self?
This isn’t a bug with the plugin. It’s a bug with your theme. Clearly if you see the generated html code the options are loaded twice and if you had actually had an account and visited the support forums you would be aware of that and you would know the reason why this happens.
I have to say I really don’t know how this thing is going to work if you don’t have a license. How will you get plugin updates or support? You will need to update the plugin to the latest version if you are using WooCommerce 3.4.
Finally, please understand that we do not support in comments, only in the forums so there isn’t really any point at this time on continuing this since if you had a a valid account you wouldn’t have these issues and questions. To be honest I don’t feel comfortable giving someone special attention for these issues. As I told you before this is unfair to other customers that actually pay support renewals.
Hello,
I hope you are doing great.
I have been trying to implement Stock and SKU fields for WooCommerce Extra Product Options.
I have added the Stock and SKU fields for radio, select and checkbox options. now I need to hide a particular option from product page when the stock is 0 for that options. I am trying to add these features extending your plugin. But I have not found any hooks where elements are rendered in product pages.
Could you please suggest if there is any hook available that allows modifying the option before they are rendered on the Product page. Or is it possible to add a hook so that we can control the rendering of the options?
For example in'include\class-tm-extra-product-options.php' Line: 7890 $element = apply_filters( 'HOOK', $element ); AND Line: 3247 for the function. `calculate_price` $element = apply_filters( 'HOOK', $element );
Please kindly let me know your thoughts regarding this.
Looking forward to hearing from you soon.
Thanks again.
First where are you getting the plugin code from as I don’t see you marked as a buyer?
I am working for a client. My client is the buyer of the plugin.
The display of all of the options is handled by the get_builder_display function in the class-tm-extra-product-options.php file.
I am sorry for the confusion. My question was related to frontend product page options. How can I control the rendering of individual option on front end product page?
No confusion. This is how you control it. That function is responsible for selecting which template is being used from the template folder so that the correct option is rendered. It is quite a long function.
Ok. Thanks for your response regarding this. I will let you know soon after reviewing the function a little bit more.
Please contact me via my profile page.
Sure. Thanks again.
Hi guy! Pls help me… As I see, someone is already ask a question what interested me also. U gave an answer with links epo.themecomplete.com/product/lens-test but those links are now live any more..So i will ask similar question,how to create something like this http://shop.lensoptic.com/air-optix-toric-6 .Thx inadvance..
The link is live now. Thank you for noticing.
Although I purchased this plugin in while ago, I have only recently started using it. Unless I real need to, I will never use GF again. Brilliant work.
Can you also advice me on where i change the opacity for attached link.
http://prntscr.com/jmhwhyThanks Mark
That would be the tooltip. You will need to override the css class.
#tm-tooltip {
font-family: Roboto, sans-serif;
font-size: 0.875em;
text-align: center;
text-shadow: 0 1px rgba(0, 0, 0, .5);
line-height: 1.5;
color: #fff;
background: #333;
background: -webkit-gradient(linear, left top, left bottom, from(rgba(0, 0, 0, .6)), to(rgba(0, 0, 0, .8)));
background: -webkit-linear-gradient(top, rgba(0, 0, 0, .6), rgba(0, 0, 0, .8));
background: -moz-linear-gradient(top, rgba(0, 0, 0, .6), rgba(0, 0, 0, .8));
background: -ms-radial-gradient(top, rgba(0, 0, 0, .6), rgba(0, 0, 0, .8));
background: -o-linear-gradient(top, rgba(0, 0, 0, .6), rgba(0, 0, 0, .8));
background: linear-gradient(to top, rgba(0, 0, 0, .6), rgba(0, 0, 0, .8));
-webkit-border-radius: 5px;
-moz-border-radius: 5px;
border-radius: 5px;
-webkit-box-shadow: 0 3px 5px rgba(0, 0, 0, .3);
-moz-box-shadow: 0 3px 5px rgba(0, 0, 0, .3);
box-shadow: 0 3px 5px rgba(0, 0, 0, .3);
position: absolute;
z-index: 145400;
padding: 15px;
pointer-events: none;
} As you can see the opacity comes from the background.
Thanks, thats sorted, when you going to add on calculation as well? Mark
Calculation?
Hi, I updated to the latest version of wordpress and now my total doesn’t appear in my product and the EPO radio buttons don’t work.
Please open a support ticket.
Hello, When Im trying to update plugin to newest version im getting error with this message: “Error! Envato API error: User not found. This can sometimes occur if the user has registered with https://account.envato.com but not logged in to the marketplace yet.” I didn’t have a problem before. I also cannot deactivate and activate plugin. When im trying to deactivate, im getting this message: “Cannot deactivate. Purchase code is not valid for your save license key!”. Please help!
Pleasee see here what to do http://support.themecomplete.com/forums/topic/update-failed-error-envato-api-error-user-not-found/#post-47125
Is it possible that you are not compatible with Woocommerce Currency Cwitcher by realmag777?
https://codecanyon.net/item/woocommerce-currency-switcher/8085217
Thanks
No, the plugin is compatible with that except for the fixed price feature as indicated in the plugin description.
Ok thanks, it happens that I do not update the price default (product-page tempalte), but yes, the price that is showing below as Total Cost. What can be?
I’m sorry I don’t udnerstand what you mean by that. If you have any issue you should open a support ticket. This comment section isn’t for troubleshooting.
Thanks! Ready: #47153
Regards
Hi, I need to populate an option made by a select with values from an external application. Is it possible?
I’m sorry but no, there isn’t anything like that.
How can i check which domains have a active license? I can not activate auto updates because it says there is already a same purchase code active.
I don't know where or on which domain.Hope to hear from you!
I can tell which domain you have the plugin active if you want. It is at two domains from what I can see.
Is it blackbasket and autoshluesselgehause? Those are the two i need them to run on. But the autoshleussel gives the error message.
If it is another… please let me know which one, i need to buy another license or deactivate one.
blackbasket and thermoshield
ah thermoshield… thanks!
Hi guys,
Im using your plugin and totally love it!
I have one question though: is it possible to remove the Option totals from the product? I have some options which are free, so i removed their price. But the options total still saus 0,0.
I hope you can help me. Thanks in advance!
Go to the plugin settings->General tab->Final totals box and set it to show only the final total.
whow thanks for the quick reply! is this also possible for just one or a few products, while other products do have the option totals activated?
This is the global setting. You can go to each of the product and override it, only for that product.
your the best, thanks a lot! works perfectly now
Glad I could help out!
Hi,
This is about the best product add-on plugin on the net. A pre-sale question….
Can the info box on the bottom left that shows a summary of my add-ons be customised and repositioned?
Secondly, can I charge customers for uploading a file, and is there a verifier that ensures that only specific file types and sizes are uploaded?
Yes, the floating totals box can be re-positioned. I’m not sure what you mean about the customization though.
Yes, you can use an upload element which can also be configured globally to allow certain file types only. The file size cannot be controlled by the plugin though as it is a server setting.
Thanks for the response.
What I mean by customisation is being able to add some colors match my web color theme.
I just saw on one of your demo pages where a maximum upload size of 8 MB is set – http://epo.themecomplete.com/product/samples/ – how is that done? You did not confirm if I can charge customers a fee for file upload
You can always use custom css to customize anything, but if you mean if there is a panel of a sorts for that, no there isn’t.
The 8MB max upload size is done on the server. This is configured in the PHP.ini file.
Yes, you can charge for the upload.
Thanks.
How can I showcase 100s of product images on a (one) page without overcrowding the page or making it too long to scroll?
I’m not sure what you mean by that. The product image isn’t something the plugin deals with. The only thing that affects the product image is if you set an option to change the product image, but that is about it.
Sorry for the confusion, I supposed you’ll be able to read my thoughts 
my bad. Well, I was looking at a situation like this – http://epo.themecomplete.com/product/dining-chair-test/ – where there will even be more variations
Then all will be displayed in the page.
oh okay, in this situation, I won’t be able to use the next / prev page break?
When you use the image replacements like that there isn’t any next/prev buttons. Those are for when you are using the wizard section type which is basically a way to have multiple elements like a slider, but for elements, not the choices of the elements.
Hi! I bought this plugin and I tried to register on support forum. I inserted Item Purchase Code and it was all good, but when I tried to register with a specific username and e-mail, it gave me an error saying that the username has incorrect characters but it doesn’t say anywhere which characters I am allowed to use. Can you help me, please?
Usernames can have only alphanumeric characters, spaces, underscores, hyphens and periods.
No special characters!
But I tried to use Ana or Ana19 and it said the same..
What error message you are getting exactly?
ERROR: This username is invalid because it uses illegal characters. Please enter a valid username.
That is indeed strange. i don’t have that issue on my end with those usernames. Can you email me please via my profile page at https://codecanyon.net/user/themecomplete#contact to get this sorted out.
Yes, sure. Thank you!
Hi Team,
Item Purchase Code: e8c3fbe2-e192-486c-ba4e-9b8241866d34
I have one question and need your assistance for this:
As per I see, your plugin allows to add different options/elements per product and then different price per option/element. That’s good and really what I need. Now I have one more requirement by my client where he wants to add two prices per option/element. One is already there but another one would be delivery cost per option.
I could ask my client to use single price which would be a sum of both prices so it doesn’t be that complicated but he wants to show these two price groups differently below the options and then further along with order too rather showing total in single “Options amount” group.
I went through comments forum and found “Extra Fee” but not sure if it allows to add extra fee per option and would it effect by quantity of product option? Also I couldn’t find it anywhere in admin where admin can setup an extra fee per option. There I tried some custom code to add a new option “Delivery Price” in dashboard while adding/editing an option on product edit screen but now not sure about how to get it on frontend among all the pages and cart values too.
I would be very thankful for any kind of assistance. My client is losing his patience as the time running. Please guide me in right directions so that I can finish it ASAP.
Thanks
I’m not sure why you are posting the purchase code in public.
Unfortunately, what you want isn’t really possible. The options have one price only. What you are describing requires a different plugin completely or at least a significant redesign. I wish I could be more of a help but this is just not possible.
I shared the purchase code just to let you sure about my purchase confirmation so that you can provide me a proper support.
I know that it’s not a ready feature in plugin to add two prices per element but it shouldn’t be that difficult to clone current price field twice all over the plugin. I tried but its a little complicated for me to understand each and every file. Can you please help me for this custom work? I really need this or I will loss my client.
It actually isn’t that simple as it sounds just because it is a price field. If you just wanted a field that wouldn’t have any baring on the plugin that would be different. In any case I couldn’t possibly include such a field in the plugin as it makes sense only in your particular situation.
I understand and not saying to add it as a permanent solution. I would be happy to pay for this work if you can make it to work for me. Please let me know how much would it cost and in how many hours can you finish it?
I’m sorry but we cannot take any custom work at this time. We refer all custom work requests to wpkraken.io
I’m trying to find a solution that’ll allow me to select multiple options for a product. Each of these options will need to have a unique set of meta data associated with them that can be adjusted on a per product level.
For example: Product A has options 1, 2, 3. Product B has options 2, 3. Even though both products have options 2 and 3 their options will contain different meta data unique to that product and option (each product-option combination will have a different set of meta data). A user should be able to select as many product options as they want. Options will need to be in the form of checkboxes selecting an option will increase the cost of the product by a defined price.
Is your plugin capable to fulfilling that example?
The plugin doesn’t work quite like that. The difference in what you describe is that you can’t have a unique option attached to various product with different settings. You can only have it to be that same (via global forms) or different. So in your scenario product’s B options 2 and 3 would be different options.
Hi, I upgraded Woocommerce to the latest version 3.4.0 but the EPO Plugin stopped working, I had to go back to the previous version of WC (3.3.5 ). Is there an update to solve the problem? Thank You
I don’t have any issue on my with the new update. Please open a support ticket to see what the problem is on your end.
The demo site uses the latest WooCommerce version 3.4 without any issues.
Did you check everything else on your system (including the theme) for compatibility?
I’m not really sure how to respond to that or what that proves.
That string “3.3” is what we put in the plugin and WooCommerce fetches. You can’t expect that string to be compatible every time a new WooCommerce version comes.
To get an idea what that strings means, it is just a number, nothing else. It doesn’t actually prove compatibility. We could just update the plugin and change only that string, WooCommerce would report the plugin compatible, but you will still have the same issue. And I just told you before that the plugin in its latest version is compatible.
To get your issue get sorted fast please open a support ticket as this comment section isn’t for troubleshooting.
Here is the screenshot from the demo backed just to be thorough. https://screenshots.firefox.com/T0IMIJmmlBpGNUPI/epo.themecomplete.com
Ok, thanks, I’m trying to open a ticket on your web site but I can not log-in because after a while the page goes into upload error: “Connection time is out”
Pretty weird. I can login just fine on my end. Email me from my profile page at https://codecanyon.net/user/themecomplete#contact
Hi,
Your plugin looks good and we would like to purchase this plugin. Before that we would like to confirm that it satisfy some of our requirements.
Please check our site http://www.maximausa.com/product/premium-air-filters/ We have created the Variable product with 3 Attributes – Year, Make and Model and we have almost 1500 Variations for this product.
If we choose Year then it has to show related Make and if we choose any Make then it has to show related Model and if we choose any Model then it has to show related price.
Please Try this one 1997 -> Honda -> CRF XR 50-70 -> Show related price
Would is this possible?
At present if we choose any Year then it shows all Make and Model. Will it fix this issue?
Also can I get the admin demo to see the settings?
Thanks Sathish
I’m sorry to say but you won’t find any tool that alter the way the native variations work. So, no what you want is not really possible.
The plugin can do what you want with its options but they are not variations, meaning you cannot have variation-like features like SKU or inventory management. I know some buyers use the plugin in that way but you are looking at some complex configuration.
Hi themecomplete. i was truly wondering if it’s possible to include a hidden field to be included into the [meta] array for product. there’ some data i would like to look for to identify specific types of products when calling WooCommerce API. it would be similiar to how people use ” <input type=”hidden” name=”country” value=”Norway”> ” inside <form>
Well, there isn’t any thing like that at the moment, no.
Do you know how i could rig anything in the code or options to make it do that? just throw out a suggestion or point me a certain way, i can figure out the rest for sure.
The only thing I can think of is to create an addon field that works like that.
Yeah that’s what i ended up doing anyways. made normal field with css id and just Display Noned it. the field still registers in array. Thank you for the input aswell, appreciated your time.
Hi,
I haven’t yet bought the plugin but it looks very good. Does it have the functionality to create new forms directly from a CSV? I have thousands of products, each with different variations so it would be good if I was able to create forms automatically from CSV files which I can make for all products?
Thanks 
While there is a csv import/export feature this can only be used if you have already build a form and you want to import it to another product. You cannot use the csv to build a form from scratch.
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