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Discussion on WooCommerce Ultimate Points And Rewards - Product Purchase Points, Referral Point, Coupon Generation

Discussion on WooCommerce Ultimate Points And Rewards - Product Purchase Points, Referral Point, Coupon Generation

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Hi, I bought your plugin but it seems I can’t find any setting to display how many points the customer can get with a purchase of a product or total points at the purchase – except if I assign global product points but this is a little odd … I do not want to give X points to a product but % of points. So 1 € is 1 point. I would like to display it as you display it when a Product is assigned. Is this possible?

But basically I would need a system which would give points like this: Signup Points for Rewards: 5 Purchasing products: 1 point for 1 € Newsletter subscription: 5 points Product rating: 2 Points for a bigger purchase: 15 if purchasing more than 100 € Referral: 10.

And then the user could use points something like that: 50 points: free shipping 100 points: 5 € discount 300 points: 15 € discount 500 points: 30 € discount

We would like to give 5% of the purchase at the next purchase. This means that for a purchase that brings 100 points, the customer receives 5 € for the next purchase. 300 points can be replaced by a 15 € discount (ie 5%). In case of cashing 500 points, the discount is 6%.

Do you think this would be possible to achieve with some custom work on your plugin?

Thanks in advance for your time!

Hello,

Thanks for purchasing our plugin.

Yes, you can customize our code as per your requirement.

Here are the answer of your query-

We have provided “Ways to Gain Points” in general setting. In this field, you can enter the ways for gaining points. It will display on My Account > Points. You can assign fixed points to product from global, category as well as individual products.

Currently, our plugin is not compatible with Newsletter subscription and not have the feature like bigger purchase, purchasing more than 100 € Referral.

But you can assign Sign up Points, Purchasing products, Product rating.

A customer can use his points by purchasing a product or generating the coupon.

You can allow your customer to generate coupon from his points as like 100 Points = 5 €,300 Points = 15 €.

For further discussion, we request you to generate a ticket at our support https://makewebbetter.freshdesk.com/helpdesk/tickets/new . So that we can assist you in better way.

Regards,

MakeWebBetter

Updated to 1.3.7 and following error shows on backend “expects parameter 2 to be array, string given in /home/wupples/public_html/wp-content/plugins/woocommerce-ultimate-points-and-rewards/includes/admin/mwb_wpr_admin_manager.php on line 587”

Hello,

It seems you have exceeded the limit for entering the purchase code, so that key has been deleted, we can fix this just need to add one condition over there, can you please provide your FTP.

We suggest you to please generate a ticket https://makewebbetter.freshdesk.com/helpdesk/tickets/new our team could check and better assist you.

Regards, MakeWebBetter

Hi There, After Update points link from My account page do not work. 404 error came.

Hello,

Thank you for using our plugin.

Could you please save your permalink once and try again?

If you still face any issues then please let us know we are here to help you.

Regards, MakeWebBetter

Yes after saving permalinks issue is solved. There is one more issue. I recently purchased Woomobify plugin (https://codecanyon.net/item/mcommerce-woocommerce-mobile-theme/19250607). I am using about 30+ plugins. Every plugin except MWB ultimate reward plugin is completely compatible with this plugin(Woomobify is mobile optimized Theme). Now when you visit https://www.lookholic.com/my-account/points/ you will see that this page becomes unresponsive.

For checking the responsiveness of this page we need to logged in first and for that we need to be registered on your site.

So we request you to please generate a ticket at our support desk https://makewebbetter.freshdesk.com/helpdesk/tickets/new . Our team will assist you in a much better way.

Thanks and regards

Hi there bro, what a nice updates, thank you!!!

Hello,

Thank you for your appreciation. If you have any suggestions regarding new feature then you can share with us. We will check the feasibility and try to implement it in our upcoming version.

Regards, MakeWebBetter

We just purchased this plug-in and it is packed with really great features but the one that had us interested the most was the membership level. We were hoping that we could allow users to accumulate points based off of their membership level. Like Bronze Member 1 point per $1 spend, Silver Member 1.5 points per $1 spend, Gold Member 2 points per dollar spend. It only offers discounts, but we want them to feel like the membership levels is what they want to achieve because of the rewards. with that, we were hoping that points could be based off of total dollars spent and not just on products. Is this possible?

Hello,

Thanks for purchasing our plugin. Yes, this is possible. The feature you have requested we can customize in our plugin as per your requirement. For further discussion we request you to please generate a ticket at our support desk https://makewebbetter.freshdesk.com/helpdesk/tickets/new . Our team will assist you

Thanks and regards

Hi Support,

We are using another plugin to award points to the logged in user, is it possible to use the points that are saved by this plugin to purchase item through your plugin? Unfortunately we need to use another plugin for points because we want to reward points for some events that you do not support at the moment like for example when a user likes a post or video on the website. Let me know should you need any more information or even access to the site if you need.

Thanks.

Hello,

Thanks for showing your interest in our product.

So you basically want to use those points for purchasing the products from our plugin, It can be possible only then when we add those points(provided by another plugin) to our plugin:

Like for example, Customer A has earned 20 Points from another plugin and he has earned 40 Points from our plugin

Now if we add this up: and integrated into our plugin: Like now Total Point (Points and Reward): 60 Points

Then he can use those points for purchasing that product from our plugin easily.

For this please send the URL of that plugin which you are using so that we can check and let you know the best possible solution.

Also we have recieved your ticket and will discuss further.

Best Regards MakeWebBetter

Hi Support,

Thanks a lot for your prompt reply. Yes the example that you mentioned is exactly what we need to do, the only thing is that i dont think that we will assign points using your plugin, so that we will not have multiple plugins awarding points.

The plugin that we are currently using for awarding points is this – https://wordpress.org/plugins/wordpoints/

Thanks a lot for your help and let us know if you need anything else.

Regards

Thanks for the response.

We have responded back over the ticket generated over support, So please check over there and let us know.

We are here for your help.

Best Regards MakeWebBetter

Hey there

I’m looking for a reward program that looks like the one I found on this website: sarahmariedesignstudio.com – It pops up with a nice little grey ” x – Reward program” box on both desktops and mobiles.

Is this possible with your plugin? And I mean, with me having to figure it out through the css jungle.

Thanks in advance.

Hello,

Thanks for interest in our plugin. >I’m looking for a reward program that looks like the one I found on this website: sarahmariedesignstudio.com – It pops up with a nice little grey ” x – Reward program” box on both desktops and mobiles. Currenlty, you can not display any message in popup. But Yes, You can display message on account page. whatever you want to display. >Is this possible with your plugin? And I mean, with me having to figure it out through the css jungle. Currently, we have no any option to add custom css in our plugin. But we can modigy our code as per your requirement. Please generate a ticket at our support desk https://makewebbetter.freshdesk.com/helpdesk/tickets/new Our team will assist you.

Thanks and Regards

Hello, great plugin. Is it possible to have your tech team extend some of some features for personal use? I understand that may come at some extra cost, but let me know. Thanks.

Hello,

Yes definitely we can add features for you on your request you can contact us at https://makewebbetter.freshdesk.com/helpdesk/tickets/new

Or you can connect with us over skype : makewebbetter

We are always ready to help Client’s.

Thanks and Regards

hi sir, i want to ask before buy

this system can for survey? i mean i want to create survey and if user complete the survey user get point and the point can exchange for rewards or gift

can it?

thanks before

Hello,

We do not have this kind of feature yet, as we do reward for many events like for product purchasing, referring someone and a lot.

But for any kind of survey we don’t have, but it will be great if we can have a discussion over this.

So we request you to generate a ticket here: https://makewebbetter.freshdesk.com/helpdesk/tickets/new

Thank you MWB Support

my current system using MyCred plugin to award points towards user generated content such as submitting post, comments…. I would like to also use your plugin to extend the reward features but it seems your plugin doesnt integrate with MyCred? Correct me if I am wrong. So if I only get to choose to use your plugin, how can I convert all MyCred points to your point. Thank you.

Hello

Thank you for making interest in our plugin

Yes you are right, for now we do not have any compatibillity with your MyCred plugin.

But hopefully your plugin must show the data of users somewhere like which user has how much points.

If it is, then there can be one possible solution for this

We can provide you a import panel for this, and then you may fill the user ids along with their MyCred points (whatever points they have) inside the the CSV file, and then you may easily import all the MyCred points into ours system.

If this solution may full fill your requirement, please come to our support https://makewebbetter.freshdesk.com/helpdesk/tickets/new and generate the ticket for further more discussion about this or for any other possible solution.

Thank you MWB Support

is possible if we talk about have one more feature…the point for share website on different social and earb point(not share jist the referrer) make it sense?

Hello

Thanks for your interest in our products.

It seems like that you want to share your shop links to the social media, and when any user will come back to your store via that shared link so then the user who has shared will get some reward benefit.

If so, we do not have this now but we may discuss this feature with you and can customize for you. For further you may generate ticket on our support desk https://makewebbetter.freshdesk.com/helpdesk/tickets/new and our team will better assist you with all your queries.

We are here for your help.

Thank you MWB Support

The Plugin looks interesting…here some questions I have: I can see as customer that I can get some points for buying products…that´s nice…I add my product to the cart..there I can see as well that I get some points..the same for the checkout…but latest at this point as a customer I would ask myself….what are these points for and how many do I need to get a discount or free shipping!? The customer needs some instructions what to do to get more points and how many he needs! In the checkout I can “create an account” ...for creating an account the customer get´s some points..why is there no tip/lead for the customer in the checkout…”create an account and get another 50 points? In my opinion the reward system needs be more active to get the customer to collect more points. Reviews: Customer can get points for product reviews…do they get a mail after the sale with the request to make a review with the tip/lead make review and collect another …20 points? Best Regards

Hello,

Yes, you are absolutely right, they first go to the shop page and other interesting things, For this we can provide some shortcodes so if the Admin place that shortcode in anywhere on the page, the Notice will get appear for that.

About the Review Section:

We provide the Email notification for each of the events plugin triggers like for purchasing the product, for order total etc, all the notifications are fully customizable, you may easily edit the Message for each of them, as we also provide some shortcodes so when any customer made some purchases you may add a text to the WP_editor(which we had provided for any custom message) like “Thank You for purchasing this product, you have earned XYZ points, if you give the review you’ll earn 20 points more”!

>I can generate a support ticket but I haven´t bought the plugin yet!? These are pre-sale questions/thoughts.

No worries, You can still create a ticket and have a discussion then if you fully satisfied with demo and your queries then you may purchase the plugin too!

Also you can contact us over Skype: makewebbetter for better and fast communication.

We are always here to your help.

Thank You MWB Support

Sounds great…I´ll get into the plugin within the next weeks! Thx

Hello,

Perfect, For any further query feel free to contact us back.

We are here for your help.

Best regards

Hi presale question, can we set this one that the points will not be used as payment method during purchase, But points will have a specific threshold with corresponding product to redeem.

For example:

100 points can be redeem with Product1 150 points can be redeem with Product 2

And also earning points during order will not be based on each product, But on the total amount purchase.

Example

Customer subtotal is $50 customer earn 5 points
  • Points conversion is $10 is equal to 1 points

Can we set a special earn points on a specific products i am planning to have this on some promo products so customer can also earn extra points if they purchase this product.

For example:

Customer subtotal is $75 each points is 7 points and since ProductXX (promo product) is included in the cart customer earn extra 1 points so total points earn is 8 points

For points expiration can we set this on each earn points

For example:

April 1 customer earn 50 points = expire on Sept 1 2018 April 2 customer earn 10 points = expire on Sept 2 2018

  • Earn points will expire 5 months when it was been earn

Thanks

Hello,

Here are the answers of your queries.

>can we set this one that the points will not be used as payment method during purchase, But points will have a specific threshold with corresponding product to redeem.

Currently we don’t have exact feature as you want. But we can modify our code according to your requirements

>And also earning points during order will not be based on each product, But on the total amount purchase.

You can provide points to your customer on cart total amount

>Can we set a special earn points on a specific products i am planning to have this on some promo products so customer can also earn extra points if they purchase this product.

Yes you can assign point to some of the product or category wise as you want

>For points expiration can we set this on each earn points

You have to set a threshold. After reaching on threshold Points will get expired on scheduled time.

You may also request for personal demo http://demo.makewebbetter.com/woocommerce-ultimate-points-and-rewards/request-for-personal-demo/

For more information please generate ticket on our support desk https://makewebbetter.freshdesk.com/support/tickets/new

Thank you Makewebbetter

1.3.5 update deactivates UPR and requires key to be re-entered and nothing progresses from the validation screen. Forced to roll back to 1.3.4 some of the settings have been screwed around and I have to re-configure. This failed update has wasted a lot of my time today…

Hello,

If not, then you can share your Team Viewer details so that check and guide you the better result to your issue.

Thankyou MWB Support

FYI validation worked in Edge when trying again today. Previous attempts had been in Chrome. Support was of no help if I refused to provide Admin Login or remote access which I cannot provide due to security policy.

Hello,

We would like to let you know that Support can only be helpful for you when you cooperate with our team in an equal manner. As the issue was genuine and cannot be solved without looking for the same in your site, so we asked further for TV details as you refused to provide your admin details. But that’s great to here that validation has been worked successfully. For any further query or issue you contact us over our support.

Best regards MakeWebBetter

Hi, how can I edit these textarea for [shortcode] into beautifully organised like I want to center the text in text area and having some space enter below.

For now, my text looks like this:

” Thank you. Your order has been received.You would received 35 Points, after your order status marked as completed and your Total Point is 243.You would received 35 Points, after your order status marked as completed and your Total Point is 243. ” *this doesn’t looks nice, isn’t it?

What I wanted to do is, the text on user interface would be nice if it looks something like this:

” Thank you.
Your order has been received.
You would received 35 Points, after your order status marked as completed
and your Total Point is 243.
You would received 35 Points, after your order status marked as completed
and your Total Point is 243. “

PS: and of course, i see the duplicate text there, and I don’t want that either. It would be great if you can help me solve this, thanks.

For this please send the screenshot of your Other Setting Tab as well as the General Setting Tab We need the screenshot because as there are a lot of settings are running so it may be some of the 2-3 settings are enabled and might be you had set the same content like “Thank you for your Order. You will get 35 points” (for one setting say “Assigned Product Point”)

And same text for any other setting says “Per currency spent point”.

so it will great to provide the screenshot. You can share your screenshots with our support https://makewebbetter.freshdesk.com/support/tickets/new

Thank You MWB

Okay, I have sent the screenshots to you. Thanks

Hello again,

Yes, we have recieved your request and will process your query over there.

We are happy to help you.

Thankyou MWB Support

Hi, your code can be set like this one 1. Members will get 10,000 bonus points when they dine in my place, valid only one month from your birthday date. 2. Accumulated points can be redeemed for the next transaction (valid for dine-in and take away). 3. For every $100 (one hundred dollars) with a minimum purchase of $100,000 (one hundred thousand dollars – subtotal), one point will be given. 4. Points is not redeemable for cash and can only be earned and redeemed at My place and Kiosk Outlets and website. 5. Reward points are valid for 2 (two) years and will be forfeited when not redeemed. 6. 50% (fifty percent) of the expired points will be forfeited upon expiry date. Renewal membership process can be done by either deducting 10,000 points or by paying $50,000 (fifty thousand dollars)

Thank you.

Hello

Thanks for showing your interest in our product.

As you have requested for, we currently do not have exactly this type of feature.

It will be great if you come to our support by using the following link https://makewebbetter.freshdesk.com/support/tickets/new where our team will better assist you and help you according to your need.

We are here to help you.

Thank you MWB

Hi, for the VIP membership can i set the benefit only show discount percentage instead of showing which product get specific discount for vip

Ok our team will contact you asap.

in the setting, there is no such option to change it

Hello,

As currently, we need to check your exact requirement and possibilities so we request you to please contact us over our support so that we can have better communication with some screenshot or an example. So please create a ticket to Support, by using the following link https://makewebbetter.freshdesk.com/support/tickets/new where our team will better assist you.

Waiting for your request.

Thank you MWB

How do you access your points as a purchaser I cannot see where this would be? Also, how do you generate a referral code or put links on your website to enable someone to refer a person?I can see how you enable it in the backend but not see it in the frontend?

Hello,

Thanks for showing your interest in our products.

We would like to let you know that Points section is only visible to customer on thae account page. So first of all make sure you have saved permalink after activating the plugin.

After that if you have any query or doubts then please contact us on Support, https://makewebbetter.freshdesk.com/support/tickets/new our team will assist you.

Thank you MWB

Can points be displayed when Variable products are selected? I can get the points to apply and they’re visible in the cart, but they do not display on variable product pages either before or after variable are selected.

I can workaround by entering the relevant points into the Variable products description field however this would require a lot of manual data entry to complete all products. If there was a way this could be populated from the “Assign Product Points” tab it would save huge amounts of time for dealing with variable products.

Sorry please disregard or delete, this works fine when logged in. It would be good to have the option of showing this to users not logged in also.

Hello,

We were asking to you for come to our support just because so that we can add your requirement, inside the plugin and then onwards you may able to change the text from there.

But there is one more thing you can do, no need to translate the whole site, use any plugin like loco translate and as we had already provided the the. Po and. Mo file for english language Search the source key you want to get it changed and then at the bottom you may write your own text, then after click on save

It will get reflected over your site’s my-account page.

Hope this may help you out! But if still you have any issue, you can ask

Thank you MWB

Hi,

Recently purchased and just configuring currently and noticed a couple of minor issues to note for fixing.

1. On the account signup page the text reads: “You will get * points for SignUp” This test needs to be able to be customized to match custom text as we can set for most other places in the Settings menus.

2. With a Referral Purchase bonus, if the purchase is then cancelled, purchase points are deducted from the new referral, however Referral Purchase bonus points are not deducted from the referee. This bug could be open to abuse if people were aware of it.

3. Admin points adjustment is super easy however it would be very beneficial to have to option to add a note for any admin adjustments showing the reason why.

Thanks :)

If you can’t just point me toward the correct file I should be fine to edit it rather than trouble anyone with a support issue.

All good now as I found what I needed to edit it.

Hello,

If you have any further queries or doubts then please contact us on Support, https://makewebbetter.freshdesk.com/support/tickets/new our team will assist you.

Thank you MWB

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