1696 comments found.
Good-Morning,
I’m recieving the admin file upload notification, but no notification to users. Please help me.
Best regards.
Elina
Hi,
If the user uploads file, the admin will receive notification, if the admin does, the user will receive notification.
Also the user notification will only work if the admin uploads files to the user’s own default folder. It wont work for other folders.
Dear Support, We are having trouble allowing Subscribers to have Read Only Access. Keep getting ‘Permissions Denied’ even though Subscribers set to the same folder at Editors and have Read Access.
Here is where I am at in the troubleshooting on that:
-Adding the shortcode for Editor with (read/Write) access, + Subscriber shortcode with (read) access, allows login form to display and the correct login URL.
-Just adding one Shortcode does not allow Login form or Correct Login URL to Display.
-Once someone with Editor status logs in, they are able to see all docs and read/write to the folders but the Subscriber cannot view. Still permission denied even with the rules added in the plugin.
-Adding the shortcode alone for Subscriber group with (read only) access does not show login form.
Any chance there is an update available or bug that could be causing the issue? have you see this lkind of issue before or have any possible work arounds?
Thanks for your assistance.
Spencer
If you are generating a shortcode for editors, it will only work for the editors, not the subscribers. Also you can have two shortcodes in one page unless you use permissions brackets like this:
[fm_access group='subscriber']
[shortcode for subscribers...]
[/fm_access]
[fm_access group='editor']
[shortcode for editor...]
[/fm_access]
Good Mornin, Thanks that did the Trick!

Hello! When i’m assigning folders to users, it seems to only go two levels deep. I have a few folders that are several layers down that aren’t showing up for me to choose from. example: root/folder1/subfolder1/subfolder2 works fine, but anything after that (root/folder1/subfolder1/subfolder2/subfolder3) isn’t showing up. Any help would be great!
You can go to the settings page of filemanager and find Folder Depth option, you can change this to 4 or 5. Try not to choose a big number or else the folder dropdown will get too flooded and make it hard to find the right folder. Screenshot:
https://i.imgur.com/CId2aQt.png
Hi,
I have recently purchased this plugin and I have come to realize that this plugin is not compatible with IE. There is IE icon in your plugin banner as well so I thought this might not be an issue. However, I came to realize later that you have not mentioned IE in the compatibility section. Do you have any plans for making it compatible with IE? Else we might have to look for other options as our requirement is that it should be compatible with IE anyhow.
Hi,
The plugin wont work with old versions of IE, IE 11 and edge should work fine. If you see a content block option on IE, you can unblock it and the plugin will start to work.
Well something happened, i was able to view folders as they were assigned but now i get the same message again, didnt really do any changes.
Now i tried the shortcode [filemanager foldername=”*“] but still same message
What else could it be?
Hi,
Email me your backend, I’ll see whats going on.
Got it, let me check.
Hi, in the back end the file manager seems to be duplicating folders. And I cannot delete the duplicated. Could you assist?
Hi,
Can you show this to me on your site, email me the backend access.
Thanks, i’ve emailed you.
Got it, replied to it.
Hello,
i have the last version. But the pdf files generate 4 ”.jpg”. How can I fix it?
Thank you
These files are generated for thumbnails. You can disable thumbnail creation in connector.php inside php folder of the filemanager and add this line to the root array:
tmbPath: false,
Hello, i put this line
‘tmbPath’ => false,
in connector.php file, but it doesn’t work.
Can you help me please?
Sure, email me your backend access, you must have made a mistake.
Mail sent. Thanks
Got it, replied to it.
We have the following problem: When we have a PDF in the manager, double clicking on the file it generates a jpeg, and we do not want this. How to solve?
tmbPath: false,
sorry, continueing previous inquiry: me:Invalid backend configuration. Readable volumes not available.
can you tell me how to solve this please
you: Hi, You must not have access to that folder. What shortcode are you using?
answer: im using: [filemanager foldername=”facturacion” groups=”Everyone” access=”r”] i want to restrict 1 folder and its contents for each user. example: user1 can only view and download from folder1 user2 can only view and download from folder2 and so on admin can see everything each user can only view their folder, they cannot see how many other folders there are or their names
how can i do all this?
thanks!
Hi,
Default folder for each user are already configured, you just need to use this shortcode: [filemanager]
This shortcode will let all the users have access to their own folders inside uploads folder.
I still get same message: Invalid backend configuration. Readable volumes not available. I created my own folders for each user trough filezilla, not the default made ones, they are set to read and I granted permissions using filezilla
Ok, if you created your own folders, then here are the steps you should take:
1. Assign all those folders to their respective user from the users page under filemanager, or wordpress users page.
2. Use this shortcode: [filemanager foldername=”*“]
This shortcode shows everyone all their assigned folders.
Hello, There are 2 documents in public_html folder. They are ’’ .quarantine ’’ and ’’ .tmb ’’ folders. All reading, writing and running permissions are checked for these folders. Is this situation normal for security?
Thank you!
Hi,
Yes, these documents are made by the filemanager for thumbnails and temporary usages, you can ignore them.
I have removed them (.quarantina and .tmb) There is also cgi-bin folder brother
Is it important? Should I remove cgi-bin folder?
Thank you so much! 
Yes, you can delete cgi-bin folder, it is used for compiled scripts. You wont need it.
when i try to view the file manager everything is grayed out, and i cannot see any folders.
or files
Hi,
Can you send me the screenshot. You most not have assigned any folder to yourself.
I have assigned folders to myself and my group
Can you email me the backend access, I’ll see whats going on.
sent it
hello, how can i show the search bar?
It should be at the top right corner.
It does not appear. See the screenshot: https://ibb.co/fG02pH
ps: how can i increase the height?
https://i.imgur.com/yDKSvXS.png
ok, I had translated “search” in “cerca”. How can I translate search options and increase the heightof the file manager? thank you
https://i.imgur.com/ezfWkof.png
Use any height instead of 600. The default height that you see is 400.
The search options are included in the new version and have not been translated yet. They probably will be translated in the next filemanager update.
ok thanks
Hi, I have a pre-sale question. Can we view documents from this plugin? According to your update version 7.0, it is mentioned that documents can be viewed as supported by the google viewer but I would like to confirm it before purchasing this plugin. Also, can you please add some document files in the plugin demo so that we can verify it.
Thanks!
Hi,
Yes, some popular document formats are supported in google viewer. I have added a docx and xls document in the demo, you can try viewing them in google docs.
Just remember, it doesnt support every office document format. I’ll try to add more documents support in the next update.
Thanks. I hope ppt documents are supported as well. Also one last question. What other themes does this plugin offer? Currently, it does not quite go with our site’s look and feel so we were hoping some other options. Hope you understand. 
It offers metro and dark colors along with the default one which you see in the demo.
We are looking at this plugin as a way to manage documents for an organization, but notice it has not been updated in quite some time. Is this plugin still under active development and supported?
Hi,
Yes, the plugin is still supported and fully compatible with new wordpress versions. I am working on another update, which should be available within the next couple of weeks.
Thank you!
Hi, I’m getting this error.
”Invalid backend configuration. Readable volumes not available.”
Hi,
Check and see if you have access to the shortcode you are using. What shortcode you are using.
You can also email me the backend access if you want me to look at it.
two questions before purchasing: 1.) does this plugin allows multiple groups or does it support any multiple group plugins? 2.) How about the security. According to the demo, the uploaded files are visible for everyone if you type in the URL. Is there any possibility to get restricted permissions and each user can only access their files?
Hi,
1. Yes plugin allows multiple groups and you can use all popular user role plugins.
2. If the files are placed in the public folder like wp-content and uploads folder then they are visible publicly, otherwise they are not accessible, you can also add htaccess to deny all if that folder allows direct access.
Thanks so far for you quick Reply. Unfortunatly we are hosting on NGINX which isn’t supporting .htaccess. As well as we tried to figure out to run “Multiple Roles” Plugin. We can define different groups/roles but we can’t match them with the file manager. There’s still just one role for each user, unfortunatly not multiple. But it’s necessary for this project.
You can assign the same folders to multiple roles, by going to Group Settings page and assigning the folders to each role. If thats what you needed.
Yeah that’s right, and that’s what we expected, but it’s not working out. Because each user (File Manager -> Users) can have only one role not multiple roles. Which means if we are using plugins to support more than one role it works for wp itself but not with this plugin. We need to add manually for each user the folders. In best case after registration each user have their own folder and if the user has more than just one role they also have access to all folders which are related to the user group.
Ok, which plugin are you using for multiple user roles. I may check it out before the next update and see if something could be done about it.
Currently we are using the smart and tiny plugin “Multiple Roles”. But we’d also like to try others or code a sulution by ourself. Fortunatly the “Multiple Roles” plugin using he standard user groups and just match it, which is comfortable to use.
Ok, thanks for the info. I’ll see if I have to time to integrate that too.
Hi again, upgrade from 5.5 to 7 have a problem or condirations to take? Thanks in advance.
Everything should be fine, you may loose you old filemanager settings though.
Hi! We have a problem when drag and drop PDF file on the folder with AFM This action generate 4 ”.jpg” files with first PDF page picture. Please help. Actually we use 5.5 version of AFM (Advanced File Manager). Thanks in advance. Miguel
Hi,
You are using very old filemanager, it has a few issues, you should upgrade to 7.0
Hi,
Is it possible to insert help text in side search box “Type here to Search” in metro theme? now it is blank some user not sure where to search
Thanks,
You can add this css to make a border around search field:
.elfinder-button-search input{
border: 1px solid #ccc;
}
Hi I tried to add CSS ,but no changes reflected.Please assist.
Can you email me the admin access to your site, I’ll do it.
Hi, i’ve purchased and installed the plugin. However I can’t manage or see any folders in the window. I have set my permission but no joy. How can I fix to start using it?
Make sure you have assigned yourself a folder, you can go to users and find your username or user groups and find your user role and assign a folder, screenshot:
https://i.imgur.com/axkIJlf.png
Hi, thanks for the quick reply. I’ve done all of the above and still just a blank inactive window on the file manager.
Can you email me the admin access to the site, I’ll check it out.
Hi, it’s a Chrome compatibility issue. How can I fix this?
There must be a addon in your chrome which is doing this. Try disabling you addons and try again.
Thanks it seems to be grammarly. Appreciate. Is working now 
Great 