2662 comments found.
hi sir, i want to ask before buy
this system can for survey? i mean i want to create survey and if user complete the survey user get point and the point can exchange for rewards or gift
can it?
thanks before
Hi,
This plugin doesn’t have any Survey related option.
If you have any other queries, please contact our support at http://fantasticplugins.com/support by opening a ticket.
Thanks.
Hi, i get this message “You need 4375 Points in your Account .But You have only 700 Points.” where in general is this: You need [needpoints] Points in your Account .But You have only [userpoints] Points. I translate it in Greek with wpml string translation but nothing happens. Plus generates strings with the different numbers for translation in wpml string tranlsation. Example:
woocommerce You need 4375 Points in your Account .But You have only 700 Points.
woocommerce You need 29875 Points in your Account .But You have only 351 Points.
woocommerce You need 6875 Points in your Account .But You have only 351 Points. etc.
And where this message is located so i can change it?
Hi,
- Please follow the steps to know where the message is located,
Go to WooCommerce -> Settings -> Checkout -> SUMO Reward Points Payment Gateway
- For the translation issue, Please contact our support at http://fantasticplugins.com/support by opening a ticket. Our support team can check and let you know.
Thanks.
How do I set the reward points that every time a customer pay he’ll get 5% point from the order?
Hi,
Thanks for creating the support ticket. Our support team has replied to your ticket. Please check it and follow up.
Hi, I just bought this plug in but after spending hours I cannot get it to work. Sumo Payment Gateway does not appear for me. And I cannot find how to set the percentage of points per purchase/product.
Help would be greatly appreciated.
Hi,
1. Please make sure that SUMO Reward Points Gateway has been enabled on your site,
Go to WooCommerce -> Settings -> Checkout -> SUMO Reward Points Payment Gateway
2. Please follow the below steps to configure the settings which will give 1 points when a user spends 1$ on the site. You can modify the settings as per your preference.
Go to WooCommerce -> SUMO Reward Points -> General -> Earning Points Conversion Settings
- Set 1 points equals 1$ in the corresponding field
- Save the settings
Go to WooCommerce -> SUMO Reward Points -> Modules -> Product Purchase -> Product Purchase Reward Points Global Settings
- Select Quick Setup radio button in Product Purchase Reward Points option
- Select All products in Product Purchase Reward Points is applicable for drop-down menu
- Select Enable in Global Level Reward Points drop-down menu
- Select By Percentage of Product Price in Reward Type option and set 100 in Reward Points field
- Save the settings.
If you still have any issues, feel free to contact our support at http://fantasticplugins.com/support by opening a ticket.
Thanks.
Hello, this plugin works for mobile? I need the points for earning be shown in product page.
Hi,
If you are referring to browse using mobile to see the earn points message configured on WooCommerce site for the product in a product page, then it will work.
If you have any other queries, Please contact our support at http://fantasticplugins.com/support by opening a ticket.
Thanks.
Hi, can reward point for who pay via like paypal, credit card, line pay and etc. Thanks.
Hi,
SUMO Reward Points works with the WooCommerce Supported Payment Gateways. Product Purchase Reward Points will be awarded based on order status settings configuring in the plugin.
Thanks.
Hi, does your plugin allow the admin to generate (and export to csv) a batch of random reward codes that can each be assigned a point value? I want to print reward point codes onto my physical products so the customer can come back in and redeem the codes and have it accumulate on their account for future purchases (Woo) using those points. Thanks!
Hi,
We have provided Gift Voucher feature using which you can achieve your requirement.
Go to WooCommerce -> SUMO Reward Points -> Modules -> Gift Voucher
If you have any other queries, Please contact our support at http://fantasticplugins.com/support by opening a ticket.
Thanks.
hi
just reporting an error
Warning: A non-numeric value encountered in /public_html/wp-content/plugins/rewardsystem/includes/frontend/rs_function_for_message_tab.php on line 278
thanks
Hi,
Please contact our support at http://fantasticplugins.com/support by opening a ticket. Our support team can check and let you know.
Thanks.
Hello I have few questions am setting up stores on my domain 1. Does this support subdomain based multisite 2. When do users accumulate points? When an order is made or when the order is marked completed by admin or by payment 3. Can buyers be given points when they write a review about a seller positive or negative? 4.Buying product with point eg if a buyer wants to buy a product of $100 but has point worth $59 is there option to set that whole product can only be purchased with cash or point and not partially both at same time. 5. When a buyer purchase product with points can main admin be notified especially when store owner also get it as order to be processed. because when a user purchase product with point Admin has to pay store owner for such purchase in other for sales to be processed
Hi,
1. Activating the plugin on Network side which is not the right way to use. Install the plugin on Network side, activate it on the subsite which you prefer and configure the settings as per your needs. Please note that the points earned on Site A will not be used on Site B.
2. Points will be awarded based on the order status settings configuring in the plugin.
3. Using SUMO Reward Points, Product Review Points will be awarded only for WooCommerce Reviews.
4. Yes, it is possible. We have provided Point Pricing Feature using which you can set the Products that can be purchased either using Points or Cash[Currency and Point Pricing], purchase only using the Points[Only Point Pricing]. You can make use of it as per your needs.
5. This feature is not available.
Thanks.
Okay, thanks do you actually mean it’s not multisite compatible?Because am building a multisite of subdomain based stores.Where can all site shares resources even one account across the stores 2. And can point attached to a product be only awarded after x day when a user gives a review not immediately after a user makes a purchase? This ensures that reviews are accurate and a user know they will get a point so will come back to review product. 3. The sumo affiliate plugin. can this also works with multi-site or not I mean affiliates able to accrue revenue from all sales referred to various stores? 4. And can we easily pay for customization so the point can be used on any store on the multisite as long as it enough to make the purchase! 5. And also customization for multisite admin to get special notifications and see all orders made with points.
Hi,
If you need our plugin files[test copy] for testing purpose, please contact our support by email to support@fantasticplugins.com so that you can first check and then decide if it suits your needs.
Thanks.
Hi, I use plugin with WPML but I can’t find text “Purchase this Product and Earn [rewardpoints] Reward Points ([equalamount])” and other text on message menu, It can not use wpml for translate theme?
Hi,
Please contact our support at http://fantasticplugins.com/support by opening a ticket. Our support can check and let you know.
Thanks.
I have a pre-sales question for you.
The project I am working on requires the following:
1. User Signs up to WooCommerce subscription and gets access to their client area.
2. 10 points are assigned to the user each month
3. Points do NOT ROLL OVER so each month the points would reset to 10 points
4. Sharing the site or referring customers can earn additional points.
5. People can purchase more points through WooCommerce
Also, this needs to work with the WooCommerce Subscription/Membership modules not only the ones you created.
Is this the case?
Hi,
We didn’t check the scenario you explained using WooCommerce Subscription/Membership. Our support team has emailed you a testing copy of the plugin to your email id from support@fantasticplugin.com so that you can first test and then decide if it suits your needs.
Thanks.
Is Indian Currency (INR) supported by this plugin? Can I set the value of reward points in Rupees (INR)?
Hi,
It will work for all WooCommerce Supported Currencies which includes Indian Rupees(INR). Please note that this currency should set as a Default Currency.
Thanks.
Hi, How are we able to set that the woocommerce coupon discount is applied after the points redemption? Current the woocommerce coupon discount is always applied first before points redemption.
Hi,
It is hard to say without checking. Please contact our support at http://fantasticplugins.com/support by opening a ticket with more information. Our support team can check and let you know.
Thanks.
I can’t get the shortcodes to work anywhere on my site and also the link for users to share referrals on facebook is broken
Hi,
i) Please make sure that the following settings have been configured on your site to display the section using Shortcodes,
Go to WooCommerce -> SUMO Reward Points -> Advanced -> My Account Page Settings
- Enable the Show/Hide Reward Content in Shortcode checkbox
- Save the settings
ii) For the issue[referral link to share on Facebook is broken] reported, Please contact our support at http://fantasticplugins.com/support by opening a ticket. Our support team will follow up.
Thanks.
Hi,
For the Coupon Reward Points feature, is there a way to display a message on the Cart & Checkout pages after the coupon is applied, which indicates how many points will be added once the purchase is complete? I can’t seem to find those options in the Messages settings and right now nothing is displaying after applying the coupon that should give the user reward points. This will be confusing for potential customers as they will not think the coupon works, especially since there is a message displaying the total reward points for the item purchase, but not for using the coupon.
Thanks.
Hi,
Please contact our support at http://fantasticplugins.com/support by opening a ticket, so that our support team can help you.
Thanks.
Hi, is the last version of your plugin compatible with woocommerce 3.3?
Hi,
Yes, we have tested with WooCommerce v3.3.
If you face any issues, Please contact our support at http://fantasticplugins.com/support by opening a ticket.
Thanks.
Hi, fantastic plugin. However, i have a difficulty in getting redeem now button to be shown on cart & check out pages. Currently it will only show on cart page as a pop up message with the button but it only shows like 2 seconds. How can i shift the button “Redeem button” to be permanently displayed on cart and check out pages? I’ve also submitted a ticket under flower.maythuhtet@gmail.com. Hope to get a reply soonest.
Warm regards, May
Hi,
Thanks for creating the support ticket. Our support team has checked and replied to your ticket. Please check it and follow up.
pre sell question: Does your plugin work with: “WooCommerce Dynamic Pricing”? If yes can I redeem / earn points if when WooCommerce Dynamic Pricing plugin is used? Another question Can I update the user points from outside source?
Hi,
- Yes, it will work with WooCommerce Dynamic Pricing Plugin and you can earn/redeem points when the plugin is used.
- If you are referring to update the points using Rest API, then it is not possible. We have provided Add/Remove User Reward Points option in our plugin using which you can make use of it as per your needs.
Thanks.
Does your module work with default woocommerce subscription plugin ?is there an documents or demo how it works or youtube video ?
Hi,
- Yes, it works with the WooCommerce Subscription and our SUMO Subscriptions plugin.
Compatible are as follows,
- Points for product purchase[Subscription Product] can be earned.
- Also, points will be earned during Subscription Renewal using WooCommerce Subscription plugin whereas it can be restricted using SUMO Subscriptions plugin.
If you have any other queries, please contact our support at http://fantasticplugins.com/support by opening a ticket.
Thanks.
Hi presale question, can we set this one that the points will not be used as payment method during purchase, But points will have a specific threshold with corresponding product to redeem.
For example:
100 points can be redeem with Product1 150 points can be redeem with Product 2
And also earning points during order will not be based on each product, But on the total amount purchase.
Example
For every subtotal of $50 customer could earn 1 points and for $25 its 0.5 points.
And for promo products customer can also earn extra points.
For example:
Customer subtotal is $75 each points is 1.5 points and since ProductXX (promo product) is included in the cart customer earn extra 1 points so total points earn is 2.5 points
Hi,
- It is possible to restrict the points can’t be used as a payment method. But specific points to redeem on particular product can’t be configured in our plugin.
- As of now, points will be earned based on product total. Earning points based on total purchase amount[Subtotal/Order Total] is not available. Already we noted this feature on our to-do list. We will check for the feasibility in our future update. Also, it is not possible to earn extra points for promo products.
Thanks.
