315 comments found.
Hi there, I am in trouble. Each KB category and post page miss navigation link on title section of page. Such as “Home > Knowledge Base> Categories name > Post name ” . And the Category page looks strange, it does not show list of post, but show all post preview with CONTINUE READING button, just like wordpress blog page. It seems that this KB plugin conflict with the original wordpress post. Or are there any settings I have missed? Thanks! Regards, Roger
Hello Roger,
Please check your support email.
Thanks.
Your reply has solved my problem. I purchased and install Templify KB Addon, it directly work. Thank you! Warm Regards, Roger
I can NOT find the link like “Home > Knowledge Base> Categories name > KB Post” on post page. How can I set it up, any help will be appreciated. Thank you.
Hi there, How to show the full KB Item content in accordion view? It just cuts off after about 50 words without even a link to open the full entry.
I would like to show the full content of all entries in the accordion. 
Hello,
Thanks for your message. Please check following steps-
1. Login WP-Admin panel. 2. From menu navigate to BWL KB >> Option Panel >> Theme Options Tab. 3. Middle of that page you’ll get a drop down for Accordion Content Type. Select “Full Content” from drop down and click “Save Changes” button. Check example screenshot- http://prntscr.com/kyh1i1 Example output: https://projects.bluewindlab.net/wpplugin/bkbm/bwl-knowledge-base-demo-6-accordion-style/Thanks and let me know if you need more help.
Regards, Mahbub
Awesome, thank you for the quick help. Totally missed that setting
Hello,
Glad to know that mate. Let me know, if you need more help. I’m here to assist you
If you like my support and plugin please give a 5 start rating with few line of review. It will help me a lot.
Thanks.
Hi there, can u pls fix these php warnings:
Edit category screen -> Upload Icon section
Warning: Illegal string offset ‘url’ in …/public/wp-content/plugins/bwl-kb-manager/includes/custom-tax-class/tax-meta-class/tax-meta-class.php on line 703
Warning: Cannot assign an empty string to a string offset in ../public/wp-content/plugins/bwl-kb-manager/includes/custom-tax-class/tax-meta-class/tax-meta-class.php on line 703
Warning: Illegal string offset ‘id’ in …/public/wp-content/plugins/bwl-kb-manager/includes/custom-tax-class/tax-meta-class/tax-meta-class.php on line 705
Warning: Cannot assign an empty string to a string offset in …/public/wp-content/plugins/bwl-kb-manager/includes/custom-tax-class/tax-meta-class/tax-meta-class.php on line 705
Take a look at the screenshot below https://www.dropbox.com/s/cdy8ja4dbad67en/%D0%A1%D0%BD%D0%B8%D0%BC%D0%BE%D0%BA%20%D1%8D%D0%BA%D1%80%D0%B0%D0%BD%D0%B0%202018-05-27%20%D0%B2%2017.09.42.png?dl=0Hello Kazaf,
Please send your site admin panel URL and login info via support page. I’ll check the issue.
http://codecanyon.net/item/bwl-knowledge-base-manager/7972812/support/contactThanks.
Is it possible to create a new content template for the knowledge base items?
Hello,
I’m not sure about your question.Can you please explain your idea in detail? So that I can help you.
Thanks.
Hi, Is there any to export the contents of the knowledge base to another domain?
Dear Buyer,
Thanks for choosing the plugin.Your 6 month support period has been expired.
Please go to following link and renew support period. https://codecanyon.net/item/bwl-knowledge-base-manager/7972812Thanks.
Hello,
Please check following video tutorial- https://www.youtube.com/watch?v=9_MYbFg6qzIHope that will help you.
Thanks.
Please add Table of Content(Toc) Setting settings to the manual, its not in there.
Now in settngs its not clear what this settigns on/off means: Disable TOC – Turn it ON, to hide KB Table of Content box. means
So ON means its not shown?!?
Same for: Hide Toc Menu – If you disable table of content in widget area, then you can hide TOC menu from post content.
also the demo page http://projects.bluewindlab.net/wpplugin/bkbm/knowledegebase/knowledge-base-plugin-table-of-content/ does not have the TOC inpage article but in the widget. Do you have a demo page of the otherway arround: TOC in page and no widget?
Hello,
I’ve added a video tutorial in documentation to describe the full process of TOC-
https://youtu.be/YFctlPZ1y1w - Setup Toc Widget- https://www.youtube.com/watch?v=mz2sWH-Ci4Q&feature=youtu.beHope that will help you.
Thanks.
thanks, I will look into it.
chrome blocks the doanload of the full zipp, see https://support.google.com/chrome/answer/6261569?visit_id=1-636552591380460475-1044705412&p=ib_download_blocked&hl=en&rd=1. the wp only installl is no problem. I think there is malware in your docs?
Hello,
There is no malware in docs file.
Check online doc- http://projects.bluewindlab.net/wpplugin/bkbm/doc/Thanks.
Hi, I have a feature request to make the named anchors in the table of content SEO Google friendly. As you can read here, the named anchors will be indexed when the table of content has #seo-friendly anchor links
Example like tis now 1) https://www.domain.com/support/artikle-how-to-start/#bkb-h0 2) springs to
Example SEO Google friendly 1) https://www.domain.com/support/artikle-how-to-start/#artikle-how-to-start 2) springs to
Hope you can add this to make BWL even better!
I”ll think about it in future. Thanks for your advice
thnaks you. Sorry last sentence of my question is big, did not want to shout to you.. any update about this improvement?
Hi, I just want to know if I purchased BWL Knowledge Base Manager .. shall I get the plugin exactly like the one on demo site .. or I should buy Templify Addon to have the same template .. because I noticed that you mentioned to Templify Addon on some pages to have that template
Hello Waleed,
Thanks for your message.
- By default KB plugin uses the theme single.php and archive.php page to display it’s content. Templify KB addon uses to create custom template only for KB category/tag/single page.
If you need any kind of setup help, I’m here for your support.
Thanks.
Hello,
How can I get Question Submitted By: (Email address) in notification emails?
Thanks!
Hello,
Thanks for your message.
Go to plugin option panel >> Voting Options.
Then bottom of the page you’ll get a text box to set your email address. Just add your email in there and when user submit their question, you’ll get notification email. Check example in below-
http://prntscr.com/hwup5bNote: You’re support period has been expired. Please consider to renew it.
Thank You.
Hello, thanks for quick reply. My question is how show users email address in notification email.
Hi Author, I’ve sent you a support request, please check. thanks.
Any luck on it? I didn’t receive any feedback, pls check. Thanks.
Hello.
Currently I am in holiday. Will back next week and reply your support message.
Thanks.
Hello,
1/ I would like to make changes on my site. I can not reproduce the home page: http://projects.bluewindlab.net/wpplugin/bkbm/bwl-knowledge-base-demo-5/
By clicking on the list of categories, I arrive on the list of articles I would like the list: http://projects.bluewindlab.net/wpplugin/bkbm/knowledegebase/knowledegebase-category/misc/
How to do ?
2 / how to put between (xx) the number of elements of the list
3 / Is this compatible breadcrumbs yoast SEO plugin?
Regards
Hello, + 1 please. Thanks
Hello.
Currently I am in holiday. Will back next week and reply your support message.
Thanks.
Hello,
1. Check video tutorial instructions- https://www.youtube.com/watch?v=0Fr3PNHyks4 - That category page has been created by “Templify KB Addon”. Check addon link in below- https://codecanyon.net/item/templify-kb-knowledge-base-addon/118881042. I’m not sure about your question.
3. Not tested with yoast SEO plugin.
Thanks.
Hello, how can I add users email adrress in email notification form?
Hi, May i know how can i hide those long description in knowledge categories https://i.imgur.com/eRuQmbq.png ？
Thank You
Hello,
Check following example- http://prntscr.com/hesc9bNote: You’re support period has been expired. Please renew your support period.
Thanks.
I try follow your step but unfortunately the description still showing out https://i.imgur.com/sexl1Ub.png in documentation also not mentioned it
Hello,
- Please make sure you’ve updated plugin to latest version and follow previous comment shortcode screenshot.
Thanks.
The one that I use the latest version. But the problem still appear
The one that I use the latest version. But the problem still appear the last update is 12/8/2017
Hello,
Send your site admin panel URL and login info via support page. Also, please mention the URL of KB page.
http://codecanyon.net/item/bwl-knowledge-base-manager/7972812/support/contactThanks.
Where do we see the TOC ? In your demo there is not such a thing. There is no widget and in article content we also can’t see it.
Can you show one article that has TOS ?
Thanks.
Hello,
Please check following page-
http://projects.bluewindlab.net/wpplugin/bkbm/knowledegebase/introduction/knowledge-base-plugin-table-of-content/Thanks.
Hi, In your live demo (http://preview.codecanyon.net/item/bwl-knowledge-base-manager/full_screen_preview/7972812?_ga=2.46502114.435850884.1509004874-2022353215.1507860401) , there is a ‘red-bar’ on the top of each tab (Featured, Popular, Recent). Also the title (e.g. Introduction, Copyright…etc) is in red color.
May I know how to change this color (e.g. Blue)?
Please advice.
Thanks in advance.
Hello,
Thanks for your message.
You can edit colors from plugin option panel.
Thanks
Got it. Thanks. And is there anyway I can change the font size? I can only find the color option. Thanks again.
I am thinking about the custom CSS. If so, could you please let me know the exact code? Thanks again.
Hello,
Yes, using custom CSS code you can increase font size.
Please purchase the plugin first and then send me your site URL and the font size you want. I’ll send you custom code.
Thanks.
Role based access needed. It is absolutely necessary. At least as add-on.
I am using this plugin for so long and I still love it. You can build a database for nearly everything, not only lnowledge base.
But I habe an addon idea for your and I really really hope, that you will create this addon cause than you will absolutely create the most powerfill database platform for wordpress..
What I really miss for adding entries are custom fields (select, multiselect, checkbox, radio, text, number, etc.) along with group and repeatable field and repeatable field group feature.
Why? Well, its pretty easy.
You could build a database for absolutely everything… think of movies, recipes, things people can collect, listings, ads, coupons, etc.
With this, and some customizations in frontend and submission (displaying those fields in a list or table layout, using featured image before entries, etc), you can raise the power of KB knowledge base a lot.
I think of recipe for example:
custom repeatable field group for ingredients (amount, name, unit) custom number field for cooking time custom multiselect for cousine, method, and others
And than, think of filtering by these fields.
I know, KB Knowledge Base is a Knowledge Base Plugin. But I am pretty sure that there is a lot more power inside.
Maybe, you like this suggestions.. would love to build a database, where users can add with all data (not recipes for my concern^^)
Regards
Digi
Thank You
