132 comments found.
it supports magento 2.2.0?
Hello, yes, it suports M 2.2.0.
where does the asset folder go? I only saw instructions to move the email folder and the css files. Thanks
Hello,
Nowhere. It is just a folder which contains used images etc.
Ok, great. Thanks. Im using the camel folder. How do i change the header image. I dont know where it is located.
app/design/frontend/[themeVendor]/[theme]/Magento_Email/email/header.html – FOR Magento 2.
Hi. Do these templates work across responsive layouts? The desktop version looks fine, by when i view the same templater on my iphone 6plus, the layout is not attractive and it squished. Is there a setting that i need to activate to enable this? Thanks a lot
Hi, there is nothing like that. Send me an image at email (info at ivycommerce.eu). I want to see what are you talking about.
sure. email has been sent
Which templates are responsive? When I check in the browser, nothing resizes…
Hello ShiloRune, they all are responsive. Go here: https://themes.email/magento
there are examples. Thanks for the question.
Hi, when I check the responsiveness in a browser, it does NOT resize. I see lots of other customers are also confused. I suspect this is why. It seems like you’re lying to us, and we can’t TRULY find out until we purchase. I reccomend you update the demos.
as I already wrote. Take a look here: https://themes.email/magento – It resizes.
For every potential buyer who uses Magento 2. All examples that are shown are for Magento 1. When you use Magento 2 you will get another design for inner content. Only the header and footer are the same. This will give the email a whole other look and feel then you would expect. Would be nice if they would show both examples of Magento 1 and 2 so you can see what you buy.
Yes, examples from Magento 1.9.x.x are from Magento 1. It shows the version number. For example (THANK YOU FOR YOUR ORDER FROM MAGENTO 1.9.3.1.) in this case is the example from Magento 1.
When you will use Magento 2 you will NOT get another design. The designs stays. It is the same. The text on the order email is different. Of course. The email template gets text from your magento installation. If you will use magento in Dutch – I hope you dont want get the email in english…. it would be a bit weird. The end. Ask for a refund. I’ll be happy to refund you.
Go here: https://themes.email/magento – there you will see more examples. The end from my side.
Thank you for your answer. I was not really talking about differences in language. I am going to copy some styles from your magento 1 template because I like the presentation of the greeting box beneath the header and the order number that is centered better then the one in magento 2. Do you maybe have an example of template Cube for magento 2?
Go here: https://themes.email/magento – there you will see more examples. The end from my side.
Template for magento 2 looks different then the one for Magento 1. I am looking at http://met.ivycommerce.eu/emails/cube.html. This is not what I bought!!
I have explained you already. Go and ask for the refund.
Hi, How can we change the subject of the e-mail that are sent? Regards,
Hello Robert,
Go to: Marketing – Email Templates – Add New Template – Template Subject
Thank you, but when I add an email template for the order email, the email won’t be send at all anymore… Any idea how that is possible?
No, I have no idea how it that possible.
It’s fixed now, but the subject won’t change… I did go the System > Manage mail templates > I added a “New order” template and changed the subject to this: {{var store.getFrontendName()}}: Nieuwe bestelling # {{var order.increment_id}} But it still says New Order in the subject when I receive the e-mail.
The email you are talking about is attached? It is not enough to customize the emails.
Yes, I did load the content of the original mail template when making a new one.
Okay… Stupid on my side. I didn’t choose the right template at the new template for order email section… It’s working 
Glad to hear.
Check even if here is everything okay: Stores – Configuration – Sales – Sales Emails
Does It also work with 2.1.8 CE?
Not tested yet. But it should work with 2.1.8.
hi, Those themes you have which are 600px wide are not responsive. and those who you have max-width 480px are too narrow when looking from screens that are larger than ipad. Do you have responsive themes too or plan to make them? When I say responsive I mean the real responsive, not just 480px for all screens.
Hi, email templates are responsive.
I dont understand, how? because the ones you have in your live preview are not. Do you mean that the real ones are but the ones in live preview are not?
take a look here: https://themes.email/magento
then click at the preview.
Thanks! Works much better! If it’s possible then you should use that in the live preview here.
Hi , Is the Magento 2 templates mobile-optimised?
Hello, yes, it is.
Does this work with magneto 2 ?
Ignore my question above. Answer found!
I am not finding the items.phtml in the MET 2017 Folder for those themes. Specifically “Brooke”.
Nevermind! I found out why I cant find it!!
The reason is because the file items.phtml is not a part of email templates. It was a part of old version.
Nevermind, need to read better 
yes, it is compatible with 2.1.5
Hi there, is this compatible with Magento 2.1.7
yes, it is compatible with M 2.1.7
are you planning on adding the email schema markup https://developers.google.com/gmail/markup/ ?
I’ll thinking about.
Where can I find the installation instructions? The user guide does not contain any documentation. Thanks
It contains. Follow this: How do I install Email Templates?
Hello Jopin. Can you please send me the file path. Thank you
what?
Where in the zip file can I find the file “How do I install Email Templates?”
Please send me your purchase code. Because this account (hansle6720) never bought anything.
Here is my order number 56968220
Mr. Picasso?
Magento Email Templates > MET 2017 > User’s Guide > index.html or Magento Email Templates > MET 2016 > User’s Guide > index.html
Open the User’s Guide. Then you will see : How do I install email templates? etc.
Hi.
I am looking to buy email templates for magento for a while, but your description is very brief. Could you answer me few questions. Is this an extension for magento with backend for configuration or just the code that we are buying? Does this package include all email templates (like new account, order shipped…) or just the new order template? and for the pictures to appear in emails, how does this work, do i need to modify code for this to work?
Thank you!
Hello,
It includes all emails (new order, invoice, new account etc.). The second part, this is not a module. I am selling email templates – email templates for magento. It is like a template for your web.
You need to communicate much more clear that your email builder is not part of the product. I bought the template package just because I liked your drag and drop builder.
Now we have to pay more than double the price of the template package in order to be able to use it. First, don’t put it on the product page for another product and second if feel that you absolutely have to promote another product on your package than making a big red bold sign that says this is not part of the product.
This is confusing and frustrating since my client doesn’t want to pay extra and for this reason, I have built the emails manually. On top of that, I thought that after the installation of the email themes the emails are looking like the demo but this is not the case. It’s just the styling and I have to put all the variables in myself. This is time-consuming and annoying.
Hello Sergej,
it is not a part of the product. It is a different product. It is a promotion for another product.
Do you want to pay the online builder? If so, you can get the refund for the first product you paid.
Just wondering if this will work for EE 1.14?
Hello tugboat,
not tested for EE. It works for CE. Honestly, i have no experiences with EE. I don’t know what is the difference.
This is my email: info@ivycommerce.eu – I can send you a template to test it for EE.
Hi, I have a question: if I buy this template – will I get access to this builder: https://magento.wysiwyg.email? Or this is something else? Please let me know. Thanks 
Hello amzuzam, it is something different. Not the same product.
Thank you for your reply. There is a cost: $49. Where can I buy full access to this builder? If I buy it there – I will get all the email templates? Please let me know. Thank you 
You can buy it here: https://magento.wysiwyg.email – click at “register”.
You will get full access to the builder.
would this work with magento 1.7.x ?
Important: Emal templates only works for Magento version 1.9.1.0 and above.