6589 comments found.
hi, just want to host it on AWS… would you suggest any hosting provider, as in my current cPanel hosting with bigrock, doesn’t work well with it.
Hello @punitagarwal4. AWS EC2 is great for such application although its pay-as-you-use charging model is a little bit expensive. However, you may want to try their 1-year free tier for VPS. Regards.
Hi Louis, I’m intending to run Acelle using my own host SMTP server. I have checked with them and I am only allowed to send around 400 emails per hour.
I have a list of 2500 recipients. Will Acelle pause the campaign when it detects the SMTP server is refusing to send any further emails after it has reached it’s limit of 400?
Thanks.
Hello @gn1000. So you can “slow down” the sending speed of your sending server to 400 emails per hour. You can find the configuration settings in the Edit Sending Server page. Regards.
Now this application is compatible with windows platform?
Hello @dmarketer. I’m afraid we cannot support Windows, since most of the email features are based on Linux core. Anyway, hosting a web application on Linux is much cheaper and more stable. Please consider going with a Linux server, we can help with the setup if you need it. Thank you.
Hola que tal. me puedes dar las instrucciones de instalacion? porfa lo habia comprado pero no sabia que alfin ya se podia en un web host
te envie un correo con los datos de ingreso a cpanel de mi servidor, ademas de esto necesito que me digas por que me da ese error:
http://acelle.brainpower.com.co/public/installHello @Darktanator, as the error message says, it seem certain features have been disabled on the hosting server. Please forward this to your hosting support team, asking them to enable the missing features for you. Regards.
me puedes dar la lista de lo que debe estar habilitado en el servidor, para poder pedir que lo habiliten
I think it is the last thing you have to do before you can go with the webapp. Regards.
Hello, I just purchased your software and find it difficult to install. I have followed the instruction sin the guideline, but any time i try to run the script, the directories are what is coming up. Which of the files in the directory has the set up? Or is it possible for me to give you ftp to set it up? I need this as soon as possible. Thank you.
Hello @paylessssms1. Thank you for purchasing our product. It seems you have not setup the document root to point to the public/ folder of Acelle Mail yet. If you do not setup it, you need put /public to the end of the web URL. For example: marketing.yourdomain.com/public
Regards.
yes i have add the public to it but this is what i keep geting
Fatal error: Can’t use function return value in write context in /home/yqdjy7or/mail.arabiamailer.com/public/index.php on line 11
It seems you are running on an older version of PHP. Acelle requires PHP 5.6 or higher (PHP 7.0 is recommended). Could you please check your server’s PHP version?
cPanel Version 64.0 (build 24) Apache Version 2.2.31 PHP Version 5.3.29 MySQL Version 5.5.54-cll Architecture x86_64
so what do i do about this ?
Hello i have upgrade the PHP Version to 7.0 now am getting this.
1/1 RuntimeException in EncryptionServiceProvider.php line 45: No supported encrypter found. The cipher and / or key length are invalid.
It seems certain “dot” files were skipped during file transfer (the .env file for example, did you find it?)
http://prntscr.com/f7wh7kCould you please upload the source again? This time, please upload the entire zip file and then extract it on the server (rather than extracting on your PC and upload multiple files) Please also remove all old files in the bootstrap/cache/ folder before you try it again
Also, please make sure you configure your cPanel to display all files, so that they can be moved/copied as well http://prntscr.com/f7wi2tok pls give me 3 min to try
did not work. i have re-upload the source
1/1 RuntimeException in EncryptionServiceProvider.php line 45: No supported encrypter found. The cipher and / or key length are invalid.
this is my site: http://mail.arabiamailer.com/
It seems you have finally got it to work! Let me know if you run into any other issue. Thanks
How can i upgrade from v3.0.0 to latest version
Hello @libinprasanth. Can you just do a fresh installation? This is the last time you have to do it. From 3.0.1, we include the Upgrade Manager which allows you do a LIVE upgrade to any future version of Acelle Mail without reinstalling. Regards.
But fresh install mean i can lost my information
If you still need to retain the old information, can you just provide us with access to your server so that we can do the migration for you? Please send it through our profile contact form, we will be back to you shortly. Regards.
I have send the mail with my server information, please update ASAP, Thanks
My Domain is http://app.letdiscuss.com/
Hello @Libinprasanth. I’ve migrated your app to the latest version of Acelle Mail. From now on, you can upgrade to any future version of Acelle Mail using the Upgrade Manager dashboard. Regards.
i have asked you to refund the moeny so that there is no more your of your script. and you have declined my request and told that it will work through Phpmail function. Can you do that for me, so that i can use the php mail function
Hello Pint, so can you just provide us with access to your server so that we can troubleshoot the problem for you?
2 Questions:
1. Can the user send an individual campaign using 3 different smtp accounts – and divide them up into a certain amount of emails sent through each one?
—> Or does it only allow the user to send each campaign through one smtp account at a time?
2. When the user selects “phpmail” as a method to send mail – can they add their own credentials in there, or is it only through the server that it’s hosted on?
=======
Thanks in advance!
Hello @infopreneuragency. Thank you for your interest in our product. See my answers below:
1. You can send a campaign using as many sending servers as you desire. If there is more than one sending server available, you can distribute the sending credits evenly to your sending servers or you can even choose how likely a particular sending server is selected (conditionally random) by assigning it a probability value.
2. It will use the default hosting server’s PHP Mail, no authenticated is required for this type of sending.
Regards, Louis
Hello, What updates are there in the update of 3 June 17?
hello @mirtus. You can check out the new features in the CHANGELOG.md file included in the source. Thanks.
what is your Skype ID ?
Please forgive me if I missedit, but can this send campaign messages to a phone via sms?
Hello @Vision-777. Thank you for your interest in our product. Unfortunately, our software is for working with email marketing only and it does not support sending SMS message yet. You can easily find an “SMS Marketing” application on codecanyon. Regards.
Hi Louis, I’ve installed Acelle on shared hosting (Siteground) and when it does a scan, it says it needs the GMP Extension installed. I contacted customer support and they say that doesn’t come with shared hosting. Is this extension vital to run Acelle? Is there any way to bypass this? Thanks.
Hello @gn1000. Thank you for reaching out to us, in our future release, we will drop the requirement for GMP extension, so it is no longer required. Please send us an email through our profile contact/support form, we will provide you with the patch for it. Thank you.
Hi
Can we import HTML Design and Design Created via Tool?
Thanks
Hello @star09. Thank you for your interest in our product. The quick answer is YES, you can create your own email template using our designer tool or import a pre-made one you created with another tool. Regards.
How to install in Digital ocean. I have copied the file but it directly shows the root file
http://139.59.45.36/
this is my ip address
hello @psquares. It seems you have not configured the document root to point to the public folder of the webapp. You can find the installation guideline in the guideline/ folder included in the source. Let me know if you still cannot get it through. Regards.
Hi,
I would like to upgrade version 3.0.1 to 3.0.4 and i receive this error message:
“Whoops, looks like something went wrong.”
How can I upgrade it??
Hello @mansk. It is likely a file permission error on your server. Can you just provide us with access to your webapp so that we can troubleshoot the problem for you? Regards.
Can you tell me what permission I need to change??
hello @mansk, please check out your mailbox at m*li@gmail.com, we’ve just sent you the details. Regards.
Thank you so much. Now the update manager work fine.
Louis….if subscriber is already subscribed and tries to resubscribe again by accide t in the web sign up form, then the form doesnt recognize that they are already subscribed so it starts the process again and the user is show now in the list as unconfirned but it also doesnt send the user a confirmation email to allow then to confirm. So they sit in the list as unconfirmed. Web app sign up form takes them to usual message saying confirm the email. No email is sent.
Hello @chefambo. Thank you for reporting the issue, we are working on a fix for it and will have it included in our next release. Thank you.
Hi Louis, Where can i find the upgrade manual?
Hello @Syqel. What is your current version of Acelle Mail (you can find it in the VERSION file included in the source). If you are on 3.0.1 or newer, then you can do a LIVE upgrade directly in the Admin Dashboard. Please go to Admin view > Setting > All Settings > Upgrade Manager to proceed. Thanks.
Hi, this project is open source?? it’s posible to change logo and colors?
Hello @siberian_evanto. Thank you for your interest in our product. YES, the product is open source, you can re-brand it the way you desire. You can either edit the source directly or change it through our Admin dashboard (change logo, text, brand…). Regards.
Can I install it on two different servers with the same license? Because I have two websites
Hello @Nomak, thank you for your interest in our product. The answer is YES, you can install it on as many servers as you need. Regards.
Lot of bugs in there. I try to create a subscription for a user: Whoops, looks like something went wrong.
Dont know how to upgrade. In the file it says i have to move to Settings, but there is no Update-Buttons or something.
I cant find the version, why is there no hint in the Settings.
After going to admin/settings/upgrade in the url, there is a “You are not authorized for this action.” screen.
Hello @thiela. It could be the case that you are on an older version of Acelle Mail which does not support Upgrade Manager yet, could you provide us with access to your webapp so that we can troubleshoot it for you? Regards.
