22685 comments found.
How does the image carousel, pageable container work? I can’t seem to get them to scroll
Hello, Image carousel works as an image slider and the pageable container slide the content text or image which is added in the tabs. If there is any issue at your end, then please open a ticket via: support.wpbakery.com and share your WordPress login details along with the page url where the issue exists, so that we can check it further.
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Any chance to remove the menu from Dashboard for a specific role? I use a Plugin called Multi Ventors and try for days to remove Visual Composer Menu from the Vendor Dashboard. Multi Vendors creat a role called Vendor Admin. But this Role is not listed in the Visual Composer Settings.
Hello, We do have plans of adding such a feature in future to allow disabling the menu. At present, a work-around would be to hide the menu via CSS by executing the code for the specific user role.
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Is there a way to narrow data on Post Grid by Category AND Tag? For instance, I have 3 categories for posts: Category 1, Category 2 and Category 3. I have multiple tags, Tag A, Tag B, Tag C which will span across all categories. I want to narrow the source to show JUST posts from Category 1 that are tagged as Tag B.
If I just enter Category 1 and Tag B in the Narrow Data field, it shows all posts in Category 1 regardless of tag and all posts tagged with Tag B regardless of category. Can I make it use and AND query rather than OR when trying to narrow the results?
Hello, I am afraid, our standard grids doe snot support such a feature in the narrow data field. However we do have many third party add-ons with their own grids: https://vc.wpbakery.com/addons/ which might support it.
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Hello. VC came with our theme but we purchased support to be able to ask some specific questions. We’ve tried now for FOUR weeks to access this support and cannot because the theme author is disabling something making it impossible to activate our copy of VC and Envato is just running us around in circles.
Can you provide any help getting the support we purchased??
Hello, please use support.wpbakery.com and share your temporary website credentials along with more details of the issue such as explanation, screenshot, etc. so our support team can investigate your issue and help you out.
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Can i create landing page with your plugin? Do you have more premium addons for your plugin to make powerful landing pages? Thank you.
Hello, Yes, you can create a landing page with our plugin. For an add-on, you can check our add-ons library here: https://vc.wpbakery.com/addons/
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Could you please let me know what is the minimum & recommended system requirements for installing Visual Composer? I am running on my 1 GB RAM on Digital Ocean, and I often have to restart my Apache & MySQL.
Hello, We rely on the standard WordPress requirements: https://wordpress.org/about/requirements/
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hello.is it true that google won’t index any page built with page builder?another questions,does it have woocommerce components or taxonomies one?does it supports RTL?
Hello, Our page builder is SEO friendly and the pages built with it are indexed by Google. We have woo-commerce elements which are woo-commerce shortcodes mapped into the interface. It currently does not support RTL.
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Hi there, we’re having a bit of an issue with vc_column_text. It’s not getting removed properly when using the vc_remove_element(“vc_column_text”). Could you specify how to properly use vc_remove_element (“vc_column_text”) so as to prevent errors?
https://cl.ly/2P3408352t2gHello, The following is a correct syntax to remove text block: vc_remove_element (“vc_column_text”); The issue at your end seems to be pointing to the theme folder.
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Thanks for the response Rohan.
“I have deactivated all the plugins except for the VC, and added the following lines to functions.php of one of default themes, 2016 as a test.
add_action( ‘vc_mapper_init_after’, ‘test’); function test () { vc_remove_element (“vc_column_text”); }
But I still get the errors in pages where the removed shortcode is used.
Notice: Undefined index: vc_column_text in /Users/**/Sites/wordpress/wp-content/plugins/js_composer/include/classes/core/class-wpb-map.php on line 361
Are you sure that vc_remove_element works as intended or anything else missing or broken?”
Hello, Yes, we can confirm that vc_remove_element is working fine. Please use support.wpbakery.com and share your temporary website credentials so our support team can investigate your issue and help you out.
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Hello, what license should we take for a website creation agency? We want a full license for xx websites. Thanks
Hello, for each website you will need a separate license of Visual Composer. The same principle applies to subdomains as well. For example, if you have 3 sites with Visual Composer, you will need 3 licenses.
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Hello! I am new to VC so trying to work out what it can do. I’m trying to achieve this sort of look https://www.visitmudgeeregion.com.au/ with the content boxes displaying as different sizes, but can’t get things to line up. I have ended up with it a bit boring! http://www.webfactory.com.au/testsites/wollombi/
Any advice on how to achieve something like this with Visual Composer? Obviously needs to adjust in size for different devices (as the Mudgee Tourism one does) so it looks good across various sized screens.
I have VC, Ultimate Addons for VC, and Addon Library, but I can’t quite find an element that will do what I need. Any advice would be greatly appreciated!
Regards Melanie
Hello, By default such a layout is not possible via our standard plugin as the columns have variable height. However, we do have many third party add-ons: https://vc.wpbakery.com/addons/ which might have such a functionality.
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i can’t download the newest version 5.1.1, still get 5.1, so whats wrong? updates are lifetime free i think.
Hello, Yes, the updates are free for lifetime. You can update the plugin at your end using any of these two methods: https://wpbakery.atlassian.net/wiki/display/VC/Update
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I have an issue with the “WooCommerce add to cart link” when used in grids/buttons. It actually calls a url of type “wp-admin/admin-ajax.php?add-to-cart=55555” instead of the the native ajax call. That results to a blank page with a 0 only. Do you have any suggestions about how to work around this? I’m using Be-Theme Theme. Thank you.
Hello, we did not experience such issue on our end, please open a ticket at support.wpbakery.com so we can help you out.
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I got this notice: “There is a new version of WPBakery Visual Composer available. View version 5.1.1 details. Automatic update is unavailable for this plugin.” Why?
Hello, it should be ok, maybe you have outdated version, try to update manually by downloading the latest version from codecanyon.net/downloads and then activate the plugin and you should receive updates normally.
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why I can not update the plugin? I bought it 1 month ago!
Hello, please make sure to activate your copy and then use auto-update. Please visit kb.wpbakery.com for a detailed tutorial on how to activate and update.
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Is a license usable for multiple sites or only for one website?
Hello, for each website you will need a separate license of Visual Composer. The same principle applies to subdomains as well. For example, if you have 3 sites with Visual Composer, you will need 3 licenses.
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I can not activate the tool in my template www.frvendas.com.br/novosite, I already activated the KEY ENVATO API but now says that at the time of activation it can not connect with the server, I used this tool in another domain and I already disabled it Her in the other domain and I want to use this new one.
Hello, please use support.wpbakery.com and share your temporary website credentials so our support team can investigate your issue and help you out.
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The Plugin is not working backend functions.
Hello, Please make sure that you are running the latest version of visual composer which is 5.1.1. If the issue still exists, then please use support.wpbakery.com and share your temporary website credentials so our support team can investigate your issue and help you out.
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Does the ‘content width’ limit Visual Composer rows width? I’m trying to get a parallax effect with the row going from end to end but it seems to cut off because of the content width. If i do edit the content width to 100% everything looks blown up
Hello, The content width of the theme will limit the content of the row. But, if you set the row to stretch in row settings, then it’s backgroudn will stretch to the full width.
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Is there any way to fully cache the post grid so that it doesn’t need to query the server every time?
Hello, I am afraid, this is currently not possible via our standard grids as they load via ajax. However, we plan to add an alternate loading method for grid in future which will allow for such a possibility.
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HI, I really love the Visual composer plugin. But I have been experiencing problems with it. When I activate the plugin, dashboard goes blank. I can’t access the backend. Once I deactivate the plugin, I can access the Dashboard. I have the Overlap Theme installed by Wyde Core. Please help me out.
Hello, please use support.wpbakery.com and share your temporary website credentials so our support team can investigate your issue and help you out.
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