9077 comments found.
Hello! Since update to Mailster I have this error on mailster_dashboard : Fatal error: Cannot use object of type WP_Error as array in /home/lacascad/www/lenouveausite/wp-content/plugins/mailster/classes/UpdateCenterPlugin.php on line 151 Other pages are still working.
Hi!
Thanks for reporting! This will be fixed in the next version!
i see there is widget mailster subscriber button where i can translate text subscribe
If you use the widget you have the option to define the label. Same goes for the shortcode.
Hope that helps!
yes label for see on website but not label subscribe for press button
Hi!
Please open a ticket via our member area. If you haven’t an account already use this link to register: https://mailster.co/go/register/
We are looking forward helping you out.
for one word need ticket i open all files forms with ftp but dont see it
Please edit the form and change the label on the very first tab “Fields”
ok i go to widget and can select form its only one: 1 default form there is no field after press button see subscribe to change this label do you understand me? scroll down PRESS NUTTON thern open field email and subscribe where i can change this field subscribe itzs simple one word
ok i see now must go to wp admin then form i think widget ok now work thanks
Hi!
Please go to Newsletter => Forms => Fields and find the label below the form fields.
Perfectly migrated to new version 
But there’s a little problem in the autoresponders, the configuration is something like “send this autoresponder 30 minutes after something is published in CATEGORY ‘something’”, and seems like this category requirement is removed everytime I go to edit this autoresponder, so let’s say, you select the category (only send autoresponder if post is in this category), you click save/update, and it is saved… but you enter to edit again this autoresponder and seems gone.
It only happens to me?
Thank you
Hi!
This sounds like a reasonable feature. We have to evaluate the demand on this though.
Thanks for the feedback!
Very interesting plugin, one of the very best in this category!
Adding a “Caldera form” add-on will make the plugin even more interesting!
Thanks for the kind words! We have an extension for that plugin on our todo list so stay tuned!
Hello,
Anything news about “Caldera form” add-on, please?
Thanks.
We can’t give you a specific timeframe for this in the meantime we have a big list of other supported similar plugins.
- * * * * wget -O – https://yourdomain.com/wp-content/plugins/mailster/cron.php?f8aff3deoaxttnheux6ea > /dev/null
Hey There,
Thank you for writing in! We provide all of our official support via the member area on our website. If you have not done so yet, please use the link below to register for access so that you can post your question there: https://mailster.co/go/register/
We are looking forward helping you out.
Hi,
Plugin stop sending newsletters
i moved my site to another server we didn’t change any setting in the plugin, We are using Send Grid SMTP but for some reason we have the following Error:
sending error: SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting
Thx
To improve support and response time please keep the conversation on one place only!
Thanks!
Hello!
I cannot resume a campaign after pausing it. I’ve clicked the Resume link, but nothing happens – it stay’s paused. I’m on Mailster version 2.2.2 (I have a ticket open for this @ https://mailster.co/tickets/)
I also have another urgent ticket (opened March 15th) for bounce process problems and questions. Please let me know if you got it.
Thanks!
Hey There,
We received all your tickets and will reply to you as soon as possible.
Hey there, is it possible to add a signup form on a revolution slider template? Is there any html for any mail form i created ? Maysbe you could help me with that…thanks
Hey There,
Thank you for writing in! We provide all of our official support via the member area on our website. If you have not done so yet, please use the link below to register for access so that you can post your question there: https://mailster.co/go/register/
We are looking forward helping you out.
Hi, is there a way to limit the amount of subscribers or mails sent per month for users? this work for multisite? do you have addons?
Hi!
Yes, we have add ons! Mailster works on Multisite and you can limit the amount you can send per site (but not per user)
Hope that helps!
how to limit amount of subscribers per site in a multisite wordpress?, how to change the limits if they change the monthly plan?
Hi!
Sorry, this is currently not possibile
i can do it in the code and generate scripts for doing this automatically, please answer in the ticket i sent from your support system.
Hi!
I’ve replied to your ticket.
To improve support and response time please keep the conversation on one place only!
Thanks!
How to make campaign display in order (by name), when I have series of newsletter, this looks like a big mess, screenshot: http://sv1.upsieutoc.com/2017/03/17/notinorder.png
Hey There,
Thank you for writing in! We provide all of our official support via the member area on our website. If you have not done so yet, please use the link below to register for access so that you can post your question there: https://mailster.co/go/register/
We are looking forward helping you out.
Hi, how to show subscriber id number in the newsletter using dynamic tag? i tried many ways but didn’t work.
$subscriberID is always NULL
function accesstag_function($option, $fallback) {
return $subID;
}
mailster_add_tag('access-info', 'accesstag_function');
Hi!
The $subscriberID is only the in real campaign the ID of your subscriber. Same goes for the campaign!
Hope that helps!
Does MailSter support WPML? Thanks, Best regards, Francisco R.
Hi!
We have currently no official support for multi language plugins but Mailster should work normally if you have them enabled.
Hope that helps!
I have updated to 2.2.2. I can send a test of my newsletter and I do receive it. But when I check my Spam Score I get the error message cURL error: 28. How do I fix this?
Hey There,
Thank you for writing in! We provide all of our official support via the member area on our website. If you have not done so yet, please use the link below to register for access so that you can post your question there: https://mailster.co/go/register/
We are looking forward helping you out.
You really should add the word “Mail” to your tags. Your app doesn’t appear at all with that search term and meant I ended up buying a product that I now regret, because yours would have worked much better for my needs.
Hey There,
Thanks for that feedback we will add it to the tags!
Hi, presale questions: MailSter has integration with Bloom from elegant themes? Does MailSter support WPML? Thanks, Best regards, Francisco R.
Hey There,
We’ve provided an integration for Bloom but we are waiting on ET to include it in one of their updates. Hope that helps!
Does MailSter support WPML? Thanks, Best regards, Francisco R.
Hi!
We have currently no official support for multi language plugins but Mailster should work normally if you have them enabled.
Hope that helps!
What is the safest way to upgrade to mailster from mymail? Thank you
Hey There,
Upgrading right out of the dashboard is the easiest and best way. If you need any help on the way or want us to perform the upgrade make sure to register in our member area here: https://mailster.co/go/register/
We are looking forward helping you out.
Prepurchase questions:
Do I need any other service along with your plugin to send emails? Or is yours good alone? Can I import a list of email subscribers? Is there a limit to the number of emails or subscribers? Does it come with optin forms? Can this replace my aweber account?
Hi!
We always recommend to use a dedicate ESP which improves deliverability but you can send with your host as well. Please check with your provider about sending bulk mails from your account!
Hope that helps!
Hi,
I am trying to activate my plugin but I am getting the following message—> “Your purchase code is already in use and can only be used for one site.”
I am not sure which website is picked up by mailster, but I would like to deregister it and use it on my current site.
Where can I do that?
Hope to hear from you soon.
Thanks
Hello, I use the right “secret key” and I get “The Secret is missing or wrong!” :/
Also, how can I send an auto-respond newsletter on every specific day I choose with all the latest news without having a specific number of news?
Hi!
If you cron URL doesn’t work please use the alternative one as described here.
You should check out time based autoresponders for your needs!
Hope that helps!
also i get this when i try to move the widget on dashboard
Uncaught TypeError: v[x].push is not a function
at HTMLDivElement.<anonymous> (http://mysite.com/wp-content/plugins/mailster/assets/js/dashboard-script.min.js?ver=2.2.1:1:3681)
at Function.each (http://mysite.com/wp-admin/load-scripts.php?c=0&load%5B%5D=jquery-core,jquery-migrate,utils&ver=4.7.3:2:2881)
at HTMLDivElement.<anonymous> (http://mysite.com/wp-content/plugins/mailster/assets/js/dashboard-script.min.js?ver=2.2.1:1:3617)
at Function.each (http://mysite.com/wp-admin/load-scripts.php?c=0&load%5B%5D=jquery-core,jquery-migrate,utils&ver=4.7.3:2:2881)
at q (http://mysite.com/wp-content/plugins/mailster/assets/js/dashboard-script.min.js?ver=2.2.1:1:3550)
at HTMLDivElement.update (http://mysite.com/wp-content/plugins/mailster/assets/js/dashboard-script.min.js?ver=2.2.1:1:1141)
at a.(anonymous function).(anonymous function)._trigger (http://mysite.com/wp-admin/load-scripts.php?c=0&load%5B%5D=thickbox,hoverIntent…query-ui-position,jquery-ui-menu,jquery-ui-autocomplete&ver=4.7.3:363:6177)
at a.(anonymous function).(anonymous function)._trigger (http://mysite.com/wp-admin/load-scripts.php?c=0&load%5B%5D=thickbox,hoverIntent…uery-ui-position,jquery-ui-menu,jquery-ui-autocomplete&ver=4.7.3:443:24420)
at a.(anonymous function).(anonymous function)._trigger (http://mysite.com/wp-admin/load-scripts.php?c=0&load%5B%5D=thickbox,hoverIntent…query-ui-position,jquery-ui-menu,jquery-ui-autocomplete&ver=4.7.3:363:1032)
at a.(anonymous function).(anonymous function).<anonymous> (http://mysite.com/wp-admin/load-scripts.php?c=0&load%5B%5D=thickbox,hoverIntent…uery-ui-position,jquery-ui-menu,jquery-ui-autocomplete&ver=4.7.3:443:23142)
Hi!
Please open a ticket via our member area. If you haven’t an account already use this link to register: https://mailster.co/go/register/
We are looking forward helping you out.