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Discussion on Mailster - Email Newsletter Plugin for WordPress

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7634 comments found.

Hi Excellent plugin. It is very powerful and works great! Highly recommended. Quick question…. Is it possible to re-send the confirmation email? I have many subscribers that have added their email but haven’t confirmed their emails so their status is pending. thanks!

Hi there,

Thank you very much for your kind words! :) We have answered on your ticket. Please check your email.

Best regards.

tommyr

tommyr Purchased

Hello, i’ve a problem. In my form i’ve set up the Double-Opt-In configuration. When a user subcribe a newsletter receive the first email with the link confermation. However this link doesn’t work well, because it redirect to the page newsletter-signup and not to my custom thanks page. the user is registered but not verified. can you help me?

Many thanks

tommyr

tommyr Purchased

Hello The first solution doesn’t works. I’ve renew the support service, but i can’t open a ticket, the message is: Support expired 3 years ago. To continue to receive support buy one of our support packages.

Hi! Thanks for your support. Please check again!

Thanks!

tommyr

tommyr Purchased

Ok i’ve open the ticket

Hi GUys, The latest version of Mailster has added Mailster into Yoast sitemap. Where is the option to remove Mailster from Sitemaps??

Hi There!

We’ve replied to you ticket so please check your inbox!

Regards

Is it possible for subscribers to unsubscribe from just the list from which they clicked the unsubscribe link? Google search reveals “List Only Unsubscribe” Github snippet, but it’s old. Does it still work? I’ve seen promises to implement this feature in the comments. Has it been implemented?

Hey There,

Thank you for writing in! We provide all of our official support via the member area on our website. If you have not done so yet, please use the link below to register for access so that you can post your question there: https://mailster.co/go/register/

We are looking forward helping you out.

The latest update has caused images to be attached to emails instead of embedded (and yes, the option is unchecked in the General settings). I’ve uninstalled/reinstalled, reset settings, all to no avail. Thank you.

Hi there,

Thank you for contacting us.

We do not have similar reports. Did you try to check the embed option from WP Admin > Newsletter > Settings > General? Do you run this issue when other third-party plugins are disabled? If still need assistance, will need to debug your installation.

Unfortunately, your product support expired. To continue to get support please renew your support license here. Once the license is renewed, please open a ticket via our member area. If you haven’t an account already use this link to register: https://mailster.co/go/register/

Have a great weekend!

av00

av00 Purchased

Why my purchased key is not working. Previously I installed on different website. But now I uninstalled plugin from other website and installing it on new website . Showing error i.e key is already in used

Hey There,

Thank you for writing in! Please get in touch with us here and mention your purchase code.

We are looking forward helping you out.

Hi, a friend is using this plugin and I have been following. One major feature I am looking forward to seeing is Elementor Pro pop-up integration/add-on.

Is this something possible now or in the future?

Still the reason why I haven’t bought this great product.

Looking into this could be a game changer please.

Hi there,

Thank you for contacting us and for your feedback.

This is not possible out of the box at this moment. Regarding the future, we cannot make any promise, but we want to assure you are working hard to bring new features to the Mailster.

Best regards.

Hi, I had to uninstall the plugin, but after disabling it and removing it from the wordpress plugins panel, the “wp_mymail_bak_actions”, “wp_mymail_bak_subscriber_meta” and “wp_mymail_bak_subscribers” tables still remain.

How can I delete these records without affecting my database and why have they not been deleted when I uninstalled the plugin?

Hi there,

On WP Admin > Newsletter > Settings > Advanced you have the option “Remove all data on plugin deletion”. This way Mailster will remove all it’s data if you delete the plugin via the plugin page.

If still need assistance, please note that provide all of our official support via the member area on our website. If you have not done so yet, please use the link below to register for access so that you can post your question here: https://mailster.co/go/register/

Best regards.

iair1234

iair1234 Purchased

I need to know if there is a way to add interests (labels, tags, preferences) to subscribers based on links inside the campaign (such as: if she clicks on a link related to pizza, i add pizza to her interests.). then allowing me to send a special campaign to all those subscribers that like are interested in pizza.

Hi Iair,

Thank you for writing in! There is no such functionality out of the box. Please note that we provide all of our official support via the member area on our website. If you have not done so yet, please use the link below to register for access so that you can post your question here: https://mailster.co/go/register/

Have a great day!

I have a question please Can I import emails from orders to add them to a mailing list even though these orders were created as guests? so no account was created just the email used to complete the order. Thank you

Hi Ibrahim,

Thank you for contacting us.

We have developed an add-on for Woocommerce who bring features for better Woocommerce integration in Mailster. Check this screenshot to see some of the settings needed to achieve what you need and have the guest customers added to your list.

Let me know if have other questions as well.

Thank you, I am trying to download one of your templates but it is not working. it says “There was an error loading the template: The purchase you have requested is not downloadable at this time.” do I have purchase the email templates?! is there any free ones that I can use? I have downloaded many email templates from envato but not of your creation, can I use them?

Hi again Ibrahim,

The Mailster comes with two free templates, but in order to can use them you need to have the Mailster plugin purchased. Check for more details this demo section.

Best regards.

Hi, is this plugin is able to:

1) subscribe users that create an account in the website.

2) relate woocommerce data (like order ID)

3) relate custom post type info (CPT with ACF fields)

4) Export all this data to excel in a table were I can select what info I want?

Would be very awesome! (I’m using myListing theme, not sure if you have experience with it)

Hi there,

Thank you for your interest in our plugin.

  1. Yes.
  2. Please check this knowledge base article.
  3. Here is an article about this topic.
  4. Yes. You can test such an export file using this demo section.
Let me know if have other questions.

I have a very strange problem. The newsletter is not sent when the real cron is executed. When I open the URL directly in my browser everything is sent normally.

But when I run real cron and ask to see the output, I get this only: http://prntscr.com/o1ihrw.

Hey There,

Thank you for writing in! We provide all of our official support via the member area on our website. If you have not done so yet, please use the link below to register for access so that you can post your question there: https://mailster.co/go/register/

We are looking forward helping you out.

I own 4 licenses of this plugin and everytime I pay for support. I cannot pay anymore especially as the plugin is not working as expected and this is not a misconfiguration issue.

Hi!

I’m happy to assist if you open up a ticket. Please understand that we handle all our support via HelpScout and not via the comment sections.

Thanks!

Caifan

Caifan Purchased

hi, some one can help me? im deactivate all my plugins and try with diferent browser and not have results..? on template modules show this mesage: Security check. im clean cache desinstall and reinstall mailster and nothing? here my link for screenshot: https://cdn-06.anonfile.com/8aBau2van0/fd62db08-1560577773/ScreenShot_20190615003843.png

thanks for help.

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