9077 comments found.
Yes, please add Caldera to your awesome plugin. Caldera is powerful, can replace FormCraft and ARForms. And it is free 
Hi!
It’s already on our roadmap! Please stay tuned!
Thanks! Cannot wait for seeing Caldera on Mailster, really!
Have just sent you a private message. Please kindly reply.
Hello,
My colleague seems preferring another plugin, instead of Mailster. I am currently not sure what will be our final choice. Please then drop my private question (sent you yesterday).
Regards.
We take a look into this! I’ve just replied to your message!
Hello,
Thanks, I just received your reply by email, will discuss again with my colleague and then let you know.
Regards.
2 other questions before taking the order, please:
1. If I also buy “Layered Popups for WordPress”, could popups be also centralized in the same “Center” (as I explained to you in my private message yesterday)?
2. Could you please take an effort to add Caldera feature (as discussed above) in your next release? Even if your “Caldera add-on” will be paying, no problem, we’d pay for it, but I need to know that “Caldera add-on” will be added very soon, in order to convince my colleague to choose your (awesome) Mailster plugin (instead of another ones)
Help me to convince him, please
Waiting for your reply.
Hi!
1) Please get in touch with the guys from Layered Popup. I’m sure they can help.
2) Can’t promise an early release on that as we have other features upcoming.
Thanks!
Hi, I am getting the error message “Invalid Address: (setFrom)” when I click Spam Score, what am I doing wrong?
Hi!
We already have applied a fix on this for the next version. Please wait until 2.2.2 is available!
Thanks!
Hi, I’m trying to login to support bet always getting “Purchase Code already in use!” I just bought it a couple of weeks ago. So why does it say that?
Hey Neil,
Please contact us via our contact form here and provide us with your purchase codes so we can look them up.
Hi, What templates are included in the license and if there are premium ones, where can I buy them? Thank you.
Hey There,
Currently there are two basic templates included. If you need additional ones you can browse through the collection here.
Hello. The new version is giving much problem in the errrolog with the addons, none recognizes it.
Hey There,
Make sure to upgrade your extensions and download them here: https://wordpress.org/plugins/tags/mailster
Thanks!
Hello, I created an automatic response when a post is published, how do I display the last image automatically post the campaign sent?
Hi!
Please read more about action based auto responders here: https://kb.mailster.co/working-with-action-based-auto-responders/
This is a very good plugin. I use it with formcraft and works ok. But there is a small problem. It is not possible to double opt in emails to mymail (mailster) if you use formcraft forms. The plugin should have the choice double opt in, in the subscribers list and not in the mailster forms. Because if you use formcraft forms the email add to mailster list without the ability to chooce double opt in. Am i correct?
Hi!
It’s up to the third party plugin to subscribe via double opt in. Please get in touch with the devs!
To enable double opt in the status must be “0” and not “1”.
Thanks!
Campaign is processing but 0 emails are sent, though test emails are working, please advice
Hey There,
Thank you for writing in! We provide all of our official support via the member area on our website. If you have not done so yet, please use the link below to register for access so that you can post your question there: https://mailster.co/go/register/
We are looking forward helping you out.
Pre-Sale Q: I need to have a mailing list based on the User Role. Reason being, I want to send member only into to people with an active subscription to my product. Let me know if your plug can do this. Thanks.
Hi there!
You can use the build in tools to just collect ever user role you wish and send your campaigns based on segmentation (eg. “User Role – “is” – “editor”) or create a custom solution to assign users to certain lists.
Hope that helps!
Presales Question: I want to send a plain text/plain template with an attachment to my investors.
I went through many templates but almost all of them have fancy styling. Is it possible to use Mailster for email that looks like I typed the email manually?
Many terms are in english. What if i want to make a new in german? how can i translate terms?
Hi!
Which terms do you like to translate?
Hi, I’m using custom tag {tag_title_bill_ln_hook:{emailaddress}}. For normal email sending it works perfectly but when use with do_action(‘hook_me’, 1); It’s not showing up anything. I have confirmed that emailaddress does have value but it just doesn’t work when email sent through action hook.
Please, please help.
Hi!
We have currently no support for embedded tags (they are not working in every location). If you use custom dynamic tags you should better work with the Subscriber ID and get the email with this number.
Hope that helps!
Hi, Can we install Mailster in one domain and use it for all domains? Can we make it like sending from another domain?
Hi!
You’ll need one license per domain.
okay we can give one licence for per domain. But, can we manage all of them from one site only. is central management possible?
Hi!
You can manage all your purchases and licenses at mailster.co!
Hello, I am following this page time by time. You are still in my mind. But today i saw a review that says mymail can not handle bounce and complaints because you use gmail for that these that. The review was saying this kind of things.
Could you clarify it please. Does it work well now?
Hi!
Mailster can handle bounces but it depends on your ESP if they return a valid bounce message to your bounce server (which can be a Gmail account btw).
Some providers handle bounces via their API so make sure you use the correct add on.
Hope that helps!
Hi, i honestly do not understand technical terms much. I will use amazon ses and mailster. So, in this case does everyhitng work very well
Thanks
Hi!
Please follow this guid to setup your AmazonSES account for Mailster:
https://kb.mailster.co/send-your-newsletters-via-amazons-ses/
Hi, is there a limit sending mails from my own server? will it put my server on spam lists?
Hi!
Please get in touch with your provider as this is not in the scope of Mailster!
Thanks!
Hello,
My question is about the update to v2.2 Currently, I have been using Version 2.1.33 but there is no update offering from admin panel, so I just downloaded Version: 2.2.1 from my account from this site. Can I update via FTP? I don’t want to loose my data, so I wanted to ask before doing this. Thanks for your works!
Hi!
We are currently tweaking some thing for the automatic update. Read more about it here.
Hi,
So I will wait for the automatic update. Or I may update via installing the new version when I ready! Thank you!
No problem! Make sure you have a backup of your data before you update!
I will do! thanks,
Great!
Hi Im interested to your plugin but i have a question that will let me decide if i with purchase the product or not : I know that this plugin does not allow using APIs even if it has become fundamental nowadays. In short, I use 4 plugins that must communicate with Mailster: but two of them are not compatibles: both are produced by “thrivethemes”, but you said that if they support “raw HTML” then it’s good. They say exactly the same thing Could you please clarify what this “raw HTML” i ? and if it requires special skills to benefit from it, knowing that I am not a programmer or even a webmaster. Thank you
Hi!
“Raw HTML” is basically the whole subscription form as HTML. Take a look at the docs where we added an example: https://docs.revaxarts.com/mailster/#the_form
Hope that helps!
Thanks for reply. An other question plz, can Mailster support Arabic language coz i intend to buy two licences : one for my french Blog and an other for an arabic one or one licence suffice ?
Yes, Mailster is translation ready. Although it’s not much translated yet as you can see here
Ok, thanks… I will help to translate in Arabic because its my native language
Great! I can add it to our official translation hub so everyone can benefit.
But how can i register to participe
Please reach out to us via our contact form here and we will grant you access. All the best!
Salam I am not sure that the two protocols are included in my host. Could you help me please… Here is what I have got from my host technicians (in French but it is technical and I think you can understand text) Http://starter.lws.fr/
Hey There,
As outlined please reach out to us via email so we can properly help you.
A new product name is like a “new baby” – you have to give it birth, nurture it, feed it and grow it until it begins to function by itself. Good luck with your new baby. 
Thank you for the kind words. It’s indeed like a new baby and we have big plans for the future of Mailster!
hello. every time i try to create a Autoresponders is freezing. please help
Hi!
Can you elaborate this? Does your browser get unresponsive? If so please try a different browser or disable your browser extension which may cause the problem.
Hope that helps!
I had try 3 difference browser and disable all extension and still freezing when creating aor editing a Autoresponders campaign..
Hi!
Please open a ticket via our member area. If you haven’t an account already use this link to register: https://mailster.co/go/register/
We are looking forward helping you out.
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