Hello,

ConvertPlug comes with an inbuilt lead capture tool called Connects. With Connects, you can create multiple campaigns that let you store leads within itself or integrate ConvertPlug with a third party mailer.

If you haven’t integrated ConvertPlug with any third party software and have not created a campaign, all the subscribers you’ve collected until now will be saved under a default campaign named, First.

You can refer to this article to know more about what is a campaign and how to deal with it. Here are a few articles that will help you integrate with your favorite third party mailer.

Coming to the next question, a variant is another copy of a module with some minor changes in it. This is usually created to A/B test a style when you are not sure what will work best.

For example, you could have a modal popup with a blue submit button and a variant with a green button. Here is an article that will help you create variants and test them together.

Please feel free to let us know if we can help you with anything else.

Does your plugin has any notifications in dashboard when my subscribers submit the form?

Hello,

You do not get any notifications in the dashboard, except that the leads get stored under the respective campaign in Connects.

However, we have a feature that allows you to receive an email on a particular mail ID every time a new subscriber is added to the default campaign. Here is an article that will help you set it up/

Hello,

Regretfully, this is not possible at the moment. Thanks for bringing this to light! It sounds quite interesting and helpful.

I have gone ahead and added this to our to-do list. You can expect it in our future releases.

Also is it possible to put an X so they can close it?

Hello,

I am sorry – But the slide in you see on our website is created using custom CSS. This does not come as a template with the plugin.

However, you could add some custom code into a slide-in of ConvertPlug to create something similar.

It’s already already uploaded and now awaiting for CodeCanyon’s approval. Yes – you should have an update notification anytime soon

Hello,

Regretfully, integration of ConvertPlug with MailRelay is not worked upon right now. However, we already have the integration of ConvertPlug with MailRelay added to our to-do list. You can expect it in our future updates.

Until then, you can copy the custom form code from MailRelay and paste it in a ConvertPlug module. Here is an article from our knowledge base that will help you with the same.

Hello,

I’m very sorry, our plugin isn’t working for you!

Before proceeding with the refund, we would like to know what is it that isn’t working up to your expectations. I request you to open up a ticket at our support center. We have a quick and dedicated team on board to help you resolve your issues soon.

After having done this, if you still aren’t happy with the product and our support, you can go ahead and apply for a refund here. Please be sure to quote your ticket number and our discussion while requesting a refund.

Please feel free to let us know want us to help you with anything else.

Hello,

Apologies for the delay in replying! This was mainly due to the weekend.

However, it is difficult to tell why this might be happening. We will have to take a closer look into the matter. Could you please mail us at support@bsf.io, so that we can work closely with you and help you resolve it soon?

I deleted you plugin because it’s not working. Please fix it and release an update.

Hello,

We have over 15k+ users using ConvertPlug across the web. We haven’t come across an issue like this. It is working fine at our end. Such things occur only when the settings are not right or due a conflict with another plugin or theme one might be using.

Since the issue you are facing is rare, we need to take a closer look to see why this is happening only on your website. It is hard to determine the reason and fix it until we know what is happening.

Therefore, I request you to please mail us at support@bsf.io, so that we can take a look at the matter and help you resolve it at your end.

Regards,

Elvina

Hello,

ConvertPlug is created to help you create beautiful opt-in forms or popups without a single line of code.

We have over 100+ articles in our knowledge base that will help and guide you while working with the plugin.

To begin with, you can refer to the articles mentioned below.

• A module can be a modal popup, an opt-in form, a slide-in popup or an infobar. Creating your First Module in ConvertPlug
• You can design and modify the elements on a Module.

  Formatting the Key elements on a Module

• ConvertPlug comes with an inbuilt lead capture tool, called Connects. You can create multiple campaigns under Connects. This is where your leads are stored. What is a Campaign? How to work with one?
• You can also integrate ConvertPlug with several Email marketing softwares, listed here

  Articles that help with the Integration of ConvertPlug with Mailers

• Once you are done designing, you can either divert the user to another page or offer him a downloadable file. Here are a couple of articles that will help you do that.

  Offer downloadable files after successful submission

  Redirect the user after successful submission

You can refer to many such articles here while working with ConvertPlug.

Moreover, should you need any further help or guidance while using the plugin, you can open up a ticket at our support center. We’ll be happy to help!

Hello,

Here is an article from our knowledge base that will help you disable the double opt-in feature of MailChimp.

Hello,

The Repeat Control or Cookie settings of ConvertPlug allow you to hide a popup from users who have already subscribed through that form.

Here is an article from our knowledge base that will help you with the same.

Please feel free to let us know if we can help you with anything else.

ok, thank you!

Hello,

We are glad you liked our plugin and thanks a lot for the suggestion!

We have already added this in our to-do list. Although there is no definite ETA as of now, you can surely expect this in our future releases.

Hello,

You can certainly display a popup when a user clicks on a text link, an image, a button or any other element on the page.

You can see the demo here.

Here is an article from our knowledge base that will help you create such popups.

You can take a test drive to see all that is possible using ConvertPlug.

Please feel free to let us know if there is anything else we can help you with.

Hey,

That will work! You can refer to this article from our knowledge base. It will help you proceed with the integration of ConvertPlug with a mailer of your choice.

Please feel free to let us know if there is anything else we can help you with.

Thanks so much elvinag, You’re kind

You’re welcome!

Hello,

We already have Integration with Drip added in our to-do list. But, there is no definite ETA that we can share.

However, until then, you can copy the custom code of the form in drip and paste it in the ConvertPlug module.

Here is an article that will help you do so.

Please feel free to let us know if we can help you with anything else.

Hello,

Thanks a lot for your interest! You can use ConvertPlug to ask users to sign up for your newsletter. Moreover, ConvertPlug comes with an inbuilt lead capture tool, called Connects. This is where you can store all the email addresses of all who signed up.

In order to set autoresponders or emails to all who have subscribed, you can integrate it with any email marketing service providers listed here.

You can take a test drive to check all the possibilities with ConvertPlug.

Hello,

Ideally the post should be listed when you type in the name. This issue sounds strange! Could you please open up a ticket at our support center, so that a member of our development team can take a closer look at this and help you resolve it soon?

Hello,

Thank you for your kind words! It gives us immense pleasure to be able to help you.

If I am not wrong, are you expecting an automatically generated voucher code to be displayed on a popup every time it appears? If so, regretfully, this is not possible at the moment.

You could instead take the help of any known third party plugin that could be integrated with ConvertPlug.

Hello,

As of now, it is not possible to add two buttons on a single modal popup. We are working on this feature and you can expect it in our future releases.

However, if you are familiar with a little HTML and CSS, you could add in a little custom code to make this possible. Here is an article from our knowledge base that will let you create a modal popup right from scratch. You can add a shortcode as shown in the article or a set custom code too.

Please feel free to let us know if there is anything else we can help you with.

Hello,

Generally, the theme author buys an Extended license of the plugin which allows them to bundle it with their theme. In such cases, you get the basic support, updates or other resources for our plugin from your theme author.

The licensed version of the plugin promises the latest version with one click updates, any additional goodies, addons like ConvertPlug with Visual Composer Addon, integration with Contact Form 7, WP Registration form, WP Comments, Woocommerce Checkout Form, etc. along with direct support from our developers.

good enough – thanks for the clarification

You’re welcome!