1168 comments found.
Hi, I have a couple of questions before I purchase.
1) Is the php/js source code encrypted? I may need to edit it for my exact purpose. 2) Is there a “customer is typing…” message when the user is typing? 3) How is the operator notified that a new message has been requested if they are not viewing their admin panel at that time?
thanks,
Hello.
1. No, full source code is included.
2. Yes.
3. There’s a sound notification and a desktop notification (in newer browsers).
Kind regards,
mirrormx
Thanks for the reply – one last question. Is it possible to send the chat request to a specific operator? I have a website with multiple pages, I would like certain pages to be assigned to certain operators. I do not want a human delegation step in between.
Unfortunately, that’s not supported. That’s something on my to-do for future versions. One solution, though, would be to install the application on a single server multiple times (with separate databases) and embed specific widgets on your different pages.
That’s a shame. I wouldn’t be able to install multiple times as we are talking dozens of operators. Also it would be very difficult to maintain when operators are added/removed.
Could I not modify the code to do this? If the user email is on my internal database i’d know what operator to assign it to.
I see. If you’d like to you could modify the code yourself. However, I’m unable to offer assistance with it as it’s a customization work.
great script but the avatars are rubbish and make the whole thing look extremley amateur any way to remove them completley from the system?
Hello. You would have to hide them with CSS manually. There’s no special switch to turn avatars off. Also, you can replace the avatars on the server with your own if you want to.
Is it possible to receive emails when someone is starting a chat? Im not asking for the posibility to send emails when the chat is offline.. You know, what I mean?
Really nice script btw!
Marius
Hello, I know what you mean, but, unfortunately, that’s not supported.
Is it possible to add this in the future? 
I’ll note that for future consideration on my list of ideas.
Hi is there an option to show up always maximized?
Hello. Unfortunately, that’s not supported.
your themes can use bubble or add on image like livechatinc add image on top chat bar
Hello, unfortunately that’s not supported. It’s on the to-do for future versions.
Regards, mirrormx
Works great… but how to get rid of the flash/swf components altogether?
Hello, the SWF library is used as a fallback for sound player. But you could just remove the “livechat/swf” directory from your server. It shouldn’t cause problems.
Regards,
mirrormx
Awesome code! Any easy way to add custom fields to the Guest login form which already includes name and email (ie phone number)??
Hello.
Unfortunately, such feature isn’t available. Adding new input would require manual source code modification and some more effort to explain.
Support for custom inputs is planned for future versions of the application.
Kind regards,
mirrormx
Thanks for the reply, I figured it out!
Hi! I would like to know if it’s possible to set a default chat window opening please.
What do you mean by “default chat window opening”? Showing widget on page load? There a setting called “Show widget automatically” in the “Settings” tab.
It does not work when it’s in mobile mode so how to enable fullscreen mode automatically
The mobile button doesn’t support this feature. Only desktop widget can automatically slide up.
1. I want to edit the show more “Chat” is displayed on the smartphone 2. How can I tell a client are visiting my website to invite to chat
Hello.
1. I don’t understand, please try using other words.
2. Visitors need to start the chat themselves. Operator-initiated talks are not supported.
Kind regards,
mirrormx
Hello, This is a pre-purchase question. Is there a way to easily route chats to specific operators? We have a marketplace, and need a chat client that will route the customer to the correct vendor. We are capable of updating clientside and/or server side code, but looking for closest to plug and play for our client’s site as possible.
Thank you, Robert
Hello, unfortunately there’s no chat-to-operator routing mechanism. The first operator that replies to the message becomes the owner of the talk.
Pre-sale questions. Hi, I want to know if with this chat allow: 1) I always put only one minified js file inside my webpage that obiuvsly load from the same server of the website. So it is possible to concate the external JS inside my onw JS file of my site? If yes, I suppose that I have to specify somehow where the PHP application is. 2) I want to know if the chat for the user remain the same if the user browse in another page of my website (it persists also all the previuos messages of the same chat)?
Thanks
Hello.
1) Unfortunately, application doesn’t support such scenario. Technically it’s possible to accomplish that, but it depends on your own programming skills. I wouldn’t be able to help with that.
2) Of course, the same chat session is persisted for the whole time you browse the website.
Kind regards,
mirrormx
Support service quality
replace mesage gamesfree8
How do I “chat” like the smart phone https://s24.postimg.org/vkmx9hh79/mua.jpg
Get in the middle of the chat
Windows android ios midle chat button
http://i.hizliresim.com/R1NaBY.pngHow do I “chat” like the smart phone https://s24.postimg.org/vkmx9hh79/mua.jpg
Hello. I don’t understand your question. Try putting it in other words. Thanks.
I have everything normal but the visitor chat area seems empty Help Pls
Hello, please note that for the guest to be visible on the list he has to start the talk first. Is that the case?
Can I install this chat script on my hosting server and embed the chat window on a website that is hosted on another server? So the script sits on server A but is in use on Server B website?
thanks
Hello, yes, you can do that. $19 version supports this.
Hi, Can this app help to chat employee of one organization
Hello. Application allows to chat between website visitors and operator (or multiple operators).
The loading icon keep spinning when i’m at the Logs window, the buttons is greyed out and i’m unable to clear or refresh the log… can help?
Hello, just answered your email.
How I can use multiple widgets?
Hello, if you’d like to display the widget on multiple pages please just copy widget embedding code on each of them.
no I want to create more thank one chat
Multiple visitor widgets, each handling different talk, on a single page are not supported.
Hi, I’m planning to get this chat, is there any option to set operator login sessions so it won’t expired and logout?
Hello.
Why would operator get logged out? You don’t need to modify anything. Application makes Ajax requests in the background which keeps the operator alive, checks for new messages, etc.
Regards,
mirrormx
