4423 comments found.
Hello Sir,
Why my campaign has 0 bounce rate? since i’m using MailGun and i did all the settings for the Delivery server & the API etc. and as you said in your documentation MailGun will process all the bounce emails via their API but i still have 0 bounce and in the MailGun log i see several bounce?
Thanks
Hi,
Please open a support ticket at https://forum.mailwizz.com/ and i’ll have a look into this. Please make sure you’re using Mailgun Web Aapi from mailwizz and not smtp. Also make sure you can access the webhook url that mailwizz created for you in your mailgun account.
Thanks.
Hello Sir,
Great!!! thanks for your help i fixed it 
i missed the webhook urls and now the bounce cleaning is working fine!
If i would like to use the sparkpost API should i also set the webhooks as well? or they don’t provide that?
Thanks
Hi,
Mailwizz will create the webhook for you, so check it after you create and validate the delivery server 
Thanks.
Hello Sir,
Why my campaign has 0 bounce rate? since i’m using MailGun and i did all the settings for the Delivery server & the API etc. and as you said in your documentation MailGun will process all the bounce emails via their API but i still have 0 bounce and in the MailGun log i see several bounce?
Thanks
Hi, I have a WiFi Captive portal whereby visitor must enter their email or login via social media to get access for Internet via WiFi Hotspot router…. after visitor login, their email will be captured on the server, and I am thinking how do I pull that email into mailwizz? my wifi captive portal supports webhook, am I able to utilize this webhook to push the email lead directly to mailwizz list? or vice versa using webhook from mailwizz pull this email and import the email into a list created on mailwizz…is this do able?
Hi,
You can use your portal webhooks feature to post the data to your mailwizz list, it should be totally doable.
Thanks.
is there any documentation about how we can use webhook on mailwizz? can you share the documentation? I would like to explore the detail possibilities…
Hi,
For your use case you don’t use mailwizz’s webhooks, but the ones from your portal. You will post the data from your portal to the subscription form of mailwizz, it’s going to be just like someone filled in the subscription form and submitted it to mailwizz.
Using mailwizz’s webhooks means that when somebody subscribes into a email list from mailwizz then mailwizz will post that data to another destination, and you don’t need that.
Thanks.
Is there any click tracking on this? Your demo seems very limited. Might be an idea to make it a bit less restrictive especially when you are charging over $50 for this! People need to see exactly what they are getting.
Hi,
Yes we do offer click / open tracking and so on
The demo won’t change because people is not well intended and they abuse the system everytime so i don’t allow it.
Thanks.
did not get any installation instructions pdf or html or document
Hi,
Please read the README.md file from inside the archive, it will point you to the right direction.
Thanks.
badly need your help. kindly take a look at support ticket #1OIKQURV
really appreciate your prompt response. thanks
I just did
Thanks! I just replied there. Thanks again for your quick response!
Can you enable form to amp or plugin wordpress ?
Hi,
Mailwizz offers an api where plugin creators can connect to for integrations.
Thank you.
Hi! Is what I can claim or not?
All my thanks @twisted1919 , good service and the best Email marketing Apps.
Hello,
Couple of questions: 1. Can I have custom branding for each group of customers? 2. Can I have an admin for each group of customers? (that admin will only look after that group and will be isloated from other groups/customers) 3. How can I enable MASS EMAIL function to groups/customers with a template? I would like my customers to have the option to send emails with out a campaign.
Thanks!!
Hi,
Unfortunately these are not doable atm, but you can open a support ticket at https://forum.mailwizz.com/ and explain me what you are after and i might create and include the features in upcoming releases.
Thank you.
Hello, Are you open to custom development? If I do need some features sooner than later, would I be able to hire you as a custom developer?
Thanks!!
Hi,
I am busy working at the dev version of the app so i cannot take custom work. However, i can recommend you someone that has done multiple mailwizz projects if you wish. Just PM me.
Thanks.
Hi, we are using your application, user are not getting email when they click forget password and enters the email, it showing message as please check your email but emails are not receiving.
Hi,
Please open a support ticket with this issue at https://forum.mailwizz.com/ and include a screenshot from backend > misc > transactional emails.
Thank you.
Sorry, Mailwizz in its latest versions is full of fatal mistakes And his support change his behavior just after selling the license.
Hi,
Mailwizz has absolutely no error, if you get any it means not all the files uploaded on your host, so double check that.
As far as support, we offer top-notch support, i have no idea where you came with that statement, but we help our customers like no other out there. We don’t do anything that goes beyond the purpose of the support, like installing stuff for you or doing customization for you, so you have to live with it.
If you really didn’t get help via support, can you tell me your support ticket number so i can look into it? I have a hunch you have none
Thanks.
Looking at your account, you have just registered: https://codecanyon.net/user/manfred-sell
Dude, this is not cool at all, not cool!
With All my respects twisted1919, but it is not you who judge your product and your support, Be democrat and let people judge your product, I have received infos from unhappy peoples, And if someone criticizes you does not mean that he is attacking you.
No problem at all, i just asked Envato info about your account and if you are who i think you are, you’re in real trouble.
As for judging my items, have a look at my ratings, that will tell you everything.
Thank you for accepting the reviews and all my posts are for you to improve and not to attack you
No problem, constructive criticism always accepted, but only coming from people that bought my apps and used them
I have the right to test your reactions and If you guarantee me good support I bought immediatly
Can I change “From e-mail” with admin delivery server? If I send user newsletter, i see to email – “From e-mail” with delivery server, no “From e-mail” with user panel setting.
Hello are you available for freelancer work? I am interested in your software but I want integrate it with http://envialosimple.com/es/api-http-email-marketing
If you can please let me know to discuss prices.. thanks
Hi,
The above service does not allow sending one email at a time, it requires to have your lists hosted with them and create a campaign from those lists, which is not how things should work, so there’s nothing to integrate.
Thanks.
Hi twisted1919,
I would like to discuss this as a private project, if you don’t mind. Can I get an email to reach you on?
Hi,
You can PM me from my profile, but please keep in mind i don’t do custom work.
Thank you.
I have 3 presale questions
1.) Does your software include reply detection so that all followup emails will automatically stop when anyone replies to your email?
2.) Do you have contact duplicate detection so if you try to import the same lead twice into the same list it will automatically merge or overwrite?
3.) Is it possible to rotate SMTP’s automatically. So suppose I wanted to send out a blast to 1,000 contacts but wanted to send 250 emails from 4 different SMTP servers, is that possible?
Thanks for your help, software looks great!!
Hi,
1. We don’t have this feature because i don’t think this is the right behavior.
2. Of course.
3. Yup, doable.
If you have any other questions, please let me know.
Thanks.
hi
I received the test email but for some reason the from address is show from delivery server email address it need to be From customer email address ? how do i change this please?Hi,
Please open a support ticket at https://forum.mailwizz.com/ with your requirement and we will assist you.
Thanks.
Hi! I just wanted to let you know the support is weird. It sends you an activation through email, but that is no longer operational. You say to go to the forum to post, but upon account creation, you get an “insufficient privileges to post” error. This is obviously frustrating when you first purchase MailWizz. Is there a way for the forum to auto-authenticate when you put in your purchase license? Thank you very much!
Hi,
The spam filter on the forum sometimes plays tricks and forces us to manually review some accounts. I have now approved your account so you should be find accessing the forum.
Thanks.
Thanks! You rock.
Hi, is it possible to know what email sent are not active or incorrect?
Hi,
Yes, you have to use one of the email checking extensions available (see the store section of your app).
Note that these extensions will use 3rd-party services for doing the checks.
Thanks.
Thanks a lot, another question: there is the IT language pack somewhere?
Hi,
Not that i am aware of… but you can translate it yourself if you have the time, see https://kb.mailwizz.com/articles/how-translation-works/
Thanks.
Hi
I have been following mailwizz for a quite a long time now been almost a year second of all congrats on great work.
A quick question mate:
I would like to buy all of them at one go: is there a way I can make like a front end website where people automatically buy a package and start with their services or will I get a front end cms site with it and all i have to do is some changes to make it my own brand?
Thanks Mubashir
Hi,
Unfortunately we don’t have a frontend that ships with mailwizz for now, but we have plans to add one, either in the core, or as a separate theme.
Meanwhile there’s this one: https://codecanyon.net/item/mailwizz-frontend-startup-theme/17029783 but i can’t guarantee for it.
Thanks.
Hi,
Nice email marketing program! I have a question regarding this tool. We would like to offer this to our users/clients. We will only use this program/tool on our site but would like to know if it is possible to (1) if different clients can login in as some sort of admin and mange their own email environment. (2) Can this be done with one regular license? (3) can we add multiple clients which can only see their own clients ?
Thanks in advance!
Hi,
You can have unlimited customers and they will login in their own customer accounts and they can manage their emails from there. You can do this with a regular license as long as you don’t charge your customers. if you do, then you need an extended license. As for adding multiple clients with their own clients, this is not possible with mailwizz, you need multiple installs to do this.
Thanks.
