249 comments found.
Hi,
I have a question about setup.
User is not auto approved and auto verified, when user paid. I would like to auto approved and auto verified only contributor.
So I put this sortcode on register page. [userpro template=register membership_level=1 type=”business” form_role=contributor] But does not auto approved and auto verified…
What should I do?
Regards.
Hello,
Thank you for reaching out to us.
Can you please drop a note via – http://codecanyon.net/user/DeluxeThemes#contact , with some more details about the same, so that our support team can have a look at it and guide you further?
Thanks, have a nice day 
So, we’re loving this so far, but I noticed something that I think confuses me.
With the payment plugin, it allows me to make memberships. However, I noticed that it defaults to the standard form.
What is the shortcode for making a membership plan/table that uses a certain form?
In my mind, it would be something like
[userpro template=membership membership_level=0 type=”Paid User”]
Hello,
Thank you for reaching out to us.
I didn’t quite get that – can you please help me with elaborating that?
It would be great if you could drop us a note via – http://codecanyon.net/user/DeluxeThemes#contact , with some more details about the same, so that our support team can have a look at it and guide you further?
Thanks, have a nice day
Hello.
I have a question. If a user registers but does not pay, Is it possible to redirect the user to your payment page? How would you associate payment to the user in this case?
Thanks
Hello,
Thank you for reaching out to us.
If the user first selects the free membership while registration, then the user can upgrade the membership by making the payment for the membership fees.
Thanks, have a nice day
Hi,
I can’t activate the plugin. The following error appears:
Fatal error: Cannot redeclare uptco_process_payment() (previously declared in wp-content/plugins/userpro-paymentaddon/functions/hook_action.php:22) in wp-content/plugins/userpro-paymentaddon/functions/hook_action.php on line 24
I really need to fix this!
Hello,
Thank you for reaching out to us.
I can see your ticket on our support queue and it will be responded soon.
Thanks, have a nice day
Hey, SAMsupport. You guys did some great coding here.I’m not trying to knock your product. I’ve been using envato for some years now. My only goal is to ensure the latest bugs are known to buyers and to help with the flow of the project.
Also. It seems as if the payment addon forces me to use PayPal. I’m only wanting to use Stripe.
Hello,
Thank you for reaching out to us.
Well, you can try removing the PayPal Email Address from the Payment addon setting.
Thanks, have a nice day
You have to be kidding me. I deactivate the plugin for testing come back all the settings are gone!
Hello,
Thank you for reaching out to us.
Well, that’s strange – can you please drop a note via – http://codecanyon.net/user/DeluxeThemes#contact , with some more details about the same, so that our support team can have a look at it and guide you further?
Thanks, have a nice day
Hello,
” – New feature – Upgrade Membership : Users can now upgrade membership from profile page “
1) What does it mean? If we are loggin, we can upgrade membership ( pay the fees) from profile page?
2 ) How can we set up?
Thanks
Hello,
Thank you for reaching out to us.
You can do this by settings up the Membership Tables from the Payment addon setting and use the shortcode generated in the same section on Profile page.
Thanks, have a nice day
ok so people who are already log in can upgrade or do they need to create an account?
Hello,
Thank you for your response.
The people who are already logged in can upgrade their membership plan.
Thanks, have a nice day
So, when I said in a previous comment: “Hello, I really would like the membership tables for the logged in user to upgrade memberships!! “
You told me ” Well, thank you for your suggestion, I have noted it down and forwarded the same to our developer and the team will analyze and see if that is feasible implementing to the plugin.”
What am I missing?
Hello,
Thank you for your response.
Apologies for the miscommunication. The Membership tables are available for the users to purchase the membership while registration.
We have this on our to-do list and we will surely try to implement this in our future updates.
Thanks, have a nice day
Ok! because my members who are already log in as subscriber want to pay the membership fee and want to change the role as contributor. So it will be great to “Upgrade” and goes directly to the payment.
Thanks
Hello,
Thank you for your suggestion.
Well, this can be done by using the “Upgrade Membership Level”. I have forwarded the request to our developer to check the feasibility of implementing the same feature with Membership Tables.
Thanks, have a nice day
It should be much easier to add new membership levels. I sill haven’t figured it out and don’t see it in documentation.
Hello,
Thank you for reaching out to us.
Can you please drop a note via – http://codecanyon.net/user/DeluxeThemes#contact , with some more details about the same, so that our support team can have a look at it and guide you further?
Thanks, have a nice day
hi i tro to make a payment to my website to try it but i get this message after i have fill in the visa, Fatal error: Cannot use object of type WP_User as array in /customers/8/3/3/inthemixstyle.com/httpd.www/wp-content/plugins/userpro-paymentaddon/stripe/charge.php on line 45 what can i do ?
Hello,
Thank you for reaching out to us.
Can you please drop a note via – http://codecanyon.net/user/DeluxeThemes#contact , with some more details about the same, so that our support team can have a look at it and guide you further?
Thanks, have a nice day
hi how is this different from the woocommerce addon?...which one to buy?
Hello ,
Thank you for reaching out to us.
Payment addon can be used on your website to accept payments for registration on your website.
WooCommerce Integration for UserPro plugin can be used on the website to display the Purchases and Orders on the user’s profile page.
Thanks, have a nice day
Hello, I really would like the membership tables for the logged in user to upgrade memberships!! Thank you for your great work.
Hello ,
Thank you for reaching out to us.
Well, thank you for your suggestion, I have noted it down and forwarded the same to our developer and the team will analyze and see if that is feasible implementing to the plugin.
Also please note that your support for the UserPro plugin has already been expired. I must request you to renew the same for continued support.
Thanks, have a nice day
Ugent: I forgot to ask: How do you handle different membership types? Can I manually set what kind of user-role the user becomes, when buying different membership plans? E.g. Silver/ Gold member? How do you manage the different rights? Do you do this by user-role or by using user capabilites? If you use roles it would be easier for me to set the correct plan when importing my users from my old site, which was powered by S2Member membership plug-in.
Hello ,
Thank you for reaching out to us.
Well, you can setup the membership plans by using different user roles by setting up fees for them.
Thanks, have a nice day
Hello, how can I see how the payment options look during registration? All I see is paypal, I would like to see how Stripe works as well. Unfortunately I don’t see much on the demo site in regards to payment. Can you provide screenshots or something? The lack of visual representations is unusual and makes it hard to trust.
Hello,
Thank you for reaching out to us.
Sure, can you please drop a note via – http://codecanyon.net/user/DeluxeThemes#contact , with some more details, so that our support team can have a look at it and guide you further?
Thanks, have a nice day
is it possible to add Epoch as a payment gateway? (and maybe CCbill as well). WooCommerce doesn’t have those. Adult websites need such payment gateways
Hello ,
Thank you for reaching out to us.
I am afraid, but there is no direct option to do that. It would require custom code changes to be made in the plugin files to achieve this.
Thanks, have a nice day
is it possible for you to do that?
Hello ,
Sure, we have our Services Team, who are specialized for UserPro plugin and its addons customizations. You can drop a note to them via – services@userproplugin.com with some more details about the same and they will get back to you on this with a quote required on effort and time.
Thanks, have a nice day
PPQ: Will this allow recurrent payment in PayPal also? Without use of PayPal Pro which is not available in EU?
What is the reason behind the 3 star? I have User Pro already (never used it as it did not meet my needs for user-groups), but am thinking of using it together with this payment site. However, a 3 star feedback worries me, along side with the bad feedback of the other add-ons you supply. My main concern is your support and how you manage negative feedback in order to improve your stats.
Hello ,
Thank you for reaching out to us.
- Yes, Payment Addon does support recurring payment for the membership plan.
- Yes, the rating is on a lower side for this and some other addons. We continuously monitor this and have been working on the this as suggested or reported. The reason behind this is -
1. User have faced some issue and not happy – this case we pay the most attention to and work on the fixes or help them resolving the issues on priority.
2. The number of overall feedback for add-ons are less as most of the times user provide feedback for the main plugin.
However less number of feedbacks we get, we always make sure to help these users either with a solution fix or guidance.
And we are hopeful to have more people providing feedback in coming days to show their trust in updated plugin and addons.
Thanks, have a nice day
Hello,
I am thinking of purchasing the User Pro Plugin and this payment plugin together but I have a pre-purchase question. When people go to register I would like to offer a free version and paid version. Can this plugin support this?
I see that we can let the customer upgrade from the Dashboard, but I just want people to be able to choose between a free or paid membership. I understand the Wordpress roles and I will just assign the free version to one role and the paid version to a different role but I want the customer to have a choice during registration.
Please let me know ASAP.
Hello ,
Thank you for reaching out to us.
Well, yes – you can do this using UserPro plugin and Payment addon on your website. You can have the 2 user roles for registration one of which will be free and other will be paid. You can setup this in the Payment Addon settings.
Thanks, have a nice day
would t his be possible to using Bitcoin with coinbase.com api?
Hello,
Thank you for reaching out to us.
Well, it is not integrated with the Payment addon as of now. But, this can be integrated with Payment addon by customising the code of the plugin.
Thanks, have a nice day
Hello,
A few general questions:
1)
Is it possible to get a manual payment by bank transfer? So people get an email with bankdetails and I can approve it manual after they pay?
2)
Is it possible to use this addon as a upgrade module? I want to integrate some things with user pro and give my menbers the ability to upgrade their account (paid) to have certain extra functionallity.. like being a vendor in a webshop or post blog postst etc.When they upgrade for let’s say one month and the month is gone.. will it downgrade automaticly to the free account again?
3)
Is there somewhere a manual about how to set this up? What settings I have to use?
Thank you in advantage for answering!
jap
Hello ,
Thank you for reaching out to us.
1. Well, there is no direct way to do that. You can have the New User Approval as “Require Admin Approval” and approve users once they make the payment. However, you will have to send the bank details for asking users to pay, in the Welcome Email for the registration.
2. That depends on the payment mode that you enable on your website – you can also setup the recurring payment mode for the upgrade options.
3. You can have a look at the following link for the same – http://userproplugin.com/userpro/docs/#payment_add-on
Thanks, have a nice day
Good morning,
Thank you for the reply.
1)
Ok no manual payment.. Thats to bad since in the Netherlands a lot of people do not use paypal.. Will it be a future addon?
And/or is it possible to have the upgrade be a sort of woocommerce product what is in the shoppingcart of woocommersce and then the people have to check out? (They have manual payment)
2)
Yes I find the payment upgrade details.
A) can people downgrade their account? Or at the end of the month will it downgrade automaticly?
Can I change the text what is showing in the dashboard when people click on the upgrade button? Now it is one line showing the level and user role and the ammount but I want to have other text with small explaination?
C)
Can I make more upgrade possibilities on the same level or do all upgrades have a different level? Like subscriber level 0, wc vendor level 1 chat funtion level 1 advertise on this site level 1… level 2 total package?
Level 3 all functionallity of the site?
Thank you for replying.
Warm regards
Jap
And if woocommerce is not possible I just use paypal.. but just wondering if i can find a work around.
Oh I forgot. When People are on the highest level possible .. the upgrade account page is empty.. Can I edit somewhere a standard text overthere to show… like.. We are sorry.. you allready have the best account possible or something like that…
It looks strange when it is empty.
Ok, one question I answered myself. Sorry overlooked something. Membership labels… how easy it is to change the text.
Jap
Hello ,
Thank you for your response.
Can you please drop a note via – http://codecanyon.net/user/DeluxeThemes#contact , with some more details about the same, so that our support team can have a look at it and guide you further?
Thanks, have a nice day
I allready have a ticket going on… Samir is helping me out with a few things. I think it is better to ask him in that mail about this matter or do you want me to start a new ticket?
So far I am very happy with the support and the help.
jap
Hi, I’m getting an warning on my site like this:
Warning: call_user_func_array() expects parameter 1 to be a valid callback, function ‘userpro_payment_enqueue_scripts’ not found or invalid function name in /home3/wanita11/public_html/addons/theonlinebusinessacademy.com/wp-includes/plugin.php on line 524
Hello,
Thank you for reaching out to us.
Can you please drop a note via – http://codecanyon.net/user/DeluxeThemes#contact , with the details of your website, so that our support team can have a look at it and guide you further?
Thanks, have a nice day
Hi, I really like what I see with UserPro and am thinking about buying it. I need to do recurring payments though; this is non-negotiable. Is there a way to do that with the payment add-on? Or can I use WooCommerce somehow? I really really want to use your plugin. Just need to know about the payments first. Thanks.
Hello ,
Thank you for reaching out to us.
Yes, you can have a recurring payment mode on your website – which can be either of the following – monthly, quarterly, yearly, etc.
Thanks, have a nice day
