DeluxeThemes

DeluxeThemes supports this item

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199 comments found.

hi i tro to make a payment to my website to try it but i get this message after i have fill in the visa, Fatal error: Cannot use object of type WP_User as array in /customers/8/3/3/inthemixstyle.com/httpd.www/wp-content/plugins/userpro-paymentaddon/stripe/charge.php on line 45 what can i do ?

SAMSupport

SAMSupport Author Team

Hello,

Thank you for reaching out to us.

Can you please drop a note via – http://codecanyon.net/user/DeluxeThemes#contact , with some more details about the same, so that our support team can have a look at it and guide you further?

Thanks, have a nice day :-)

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It should be much easier to add new membership levels. I sill haven’t figured it out and don’t see it in documentation.

SAMSupport

SAMSupport Author Team

Hello,

Thank you for reaching out to us.

Can you please drop a note via – http://codecanyon.net/user/DeluxeThemes#contact , with some more details about the same, so that our support team can have a look at it and guide you further?

Thanks, have a nice day :-)

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Hello,

” – New feature – Upgrade Membership : Users can now upgrade membership from profile page “

1) What does it mean? If we are loggin, we can upgrade membership ( pay the fees) from profile page?

2 ) How can we set up?

Thanks

SAMSupport

SAMSupport Author Team

:-)

Ok! because my members who are already log in as subscriber want to pay the membership fee and want to change the role as contributor. So it will be great to “Upgrade” and goes directly to the payment.

Thanks

SAMSupport

SAMSupport Author Team

Hello,

Thank you for your suggestion.

Well, this can be done by using the “Upgrade Membership Level”. I have forwarded the request to our developer to check the feasibility of implementing the same feature with Membership Tables.

Thanks, have a nice day :-)

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You have to be kidding me. I deactivate the plugin for testing come back all the settings are gone!

SAMSupport

SAMSupport Author Team

Hello,

Thank you for reaching out to us.

Well, that’s strange – can you please drop a note via – http://codecanyon.net/user/DeluxeThemes#contact , with some more details about the same, so that our support team can have a look at it and guide you further?

Thanks, have a nice day :-)

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Hey, SAMsupport. You guys did some great coding here.I’m not trying to knock your product. I’ve been using envato for some years now. My only goal is to ensure the latest bugs are known to buyers and to help with the flow of the project.

Also. It seems as if the payment addon forces me to use PayPal. I’m only wanting to use Stripe.

SAMSupport

SAMSupport Author Team

Hello,

Thank you for reaching out to us.

Well, you can try removing the PayPal Email Address from the Payment addon setting.

Thanks, have a nice day :-)

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Hi,

I can’t activate the plugin. The following error appears:

Fatal error: Cannot redeclare uptco_process_payment() (previously declared in wp-content/plugins/userpro-paymentaddon/functions/hook_action.php:22) in wp-content/plugins/userpro-paymentaddon/functions/hook_action.php on line 24

I really need to fix this!

SAMSupport

SAMSupport Author Team

Hello,

Thank you for reaching out to us.

I can see your ticket on our support queue and it will be responded soon.

Thanks, have a nice day :-)

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Hello.

I have a question. If a user registers but does not pay, Is it possible to redirect the user to your payment page? How would you associate payment to the user in this case?

Thanks

SAMSupport

SAMSupport Author Team

Hello,

Thank you for reaching out to us.

If the user first selects the free membership while registration, then the user can upgrade the membership by making the payment for the membership fees.

Thanks, have a nice day :-)

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So, we’re loving this so far, but I noticed something that I think confuses me.

With the payment plugin, it allows me to make memberships. However, I noticed that it defaults to the standard form.

What is the shortcode for making a membership plan/table that uses a certain form?

In my mind, it would be something like

[userpro template=membership membership_level=0 type=”Paid User”]

SAMSupport

SAMSupport Author Team

Hello,

Thank you for reaching out to us.

I didn’t quite get that – can you please help me with elaborating that?

It would be great if you could drop us a note via – http://codecanyon.net/user/DeluxeThemes#contact , with some more details about the same, so that our support team can have a look at it and guide you further?

Thanks, have a nice day :-)

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Hi,

I have a question about setup.

User is not auto approved and auto verified, when user paid. I would like to auto approved and auto verified only contributor.

So I put this sortcode on register page. [userpro template=register membership_level=1 type=”business” form_role=contributor] But does not auto approved and auto verified…

What should I do?

Regards.

SAMSupport

SAMSupport Author Team

Hello,

Thank you for reaching out to us.

Can you please drop a note via – http://codecanyon.net/user/DeluxeThemes#contact , with some more details about the same, so that our support team can have a look at it and guide you further?

Thanks, have a nice day :-)

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Hi, is it possible to define different subscription periods? i.e. monthly 4,99 € – yearly 49,90 € Thanks, Francesco

SAMSupport

SAMSupport Author Team

Hello,

Thank you for reaching out to us.

I am afraid, but this cannot be done with the current setup of the plugin.

Thanks, have a nice day :-)

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Thanks for the quick response. Do you know if there is any other plugin that can help doing this? Thanks, Francesco

SAMSupport

SAMSupport Author Team

Hello,

I am afraid, but I haven’t tried that myself. However, this can be achieved by making custom code changes to the plugin files.

Thanks, have a nice day :-)

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Hi I Own/use userpro and is working great, now I’m looking for a way to add different profile templates for the different memberships can I do that whit this app? lets say your regular profile is profile/xxx now i want it to be premium/xxx and premium having a custom template and design -thank you

You are not allowed to access getting that on the check out page, even as an admin.

Hello,

Thank you for reaching out to us.

About the profile design, I am afraid, but this cannot be done with the current setup of the plugin.

Well, the checkout page can only be viewed while registering on the website.

Thanks :-)

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I see that it may be a couple of days before I get an answer – but I cannot activate this plugin without triggering a fatal error – so please reach out to me for assistance :) Thanks!

And I say again – no response received. I would gladly respond to a “ticket” if I knew where to do so. I am receiving emails from you – but nothing from the support team (and no, they are not in junk mail either) :(

Hello,

Thank you for your response.

Well, there seems to be some kind of confusion. Can you please drop us a note via – services@userproplugin.com with the details of your website, so that our support team can have a look at it from there?

Thanks, have a nice day :-)

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Note dropped as requested :)

You are not allowed to access getting that on the check out page, even as an admin.

Hello,

Thank you for reaching out to us.

Well, the checkout page can only be viewed while registering on the website.

Thanks :-)

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We’re a non profit organization and do not have set limits for membership, does your payment plugin have an option for a “pay what you want” option that can be one time or recurring?

Hello,

Thank you for reaching out to us.

I am afraid, but this cannot be done with the current setup of the plugin. However, this can be achieved by making custom code changes to the plugin files.

Thanks, have a nice day :-)

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Hi,

The Stripe payment gateway is not working!!!

It gives me the following error:

Fatal error: Class ‘Stripe_Customer’ not found in wp-content/plugins/userpro-paymentaddon/stripe/charge.php on line 42

I really need to solve this!!! Stripe is the only payment gateway that I’m using now.

Thank you very much!

SAMSupport

SAMSupport Author Team

Hello,

Thank you for reaching out to us.

I can see your ticket in our support queue and it will be responded soon.

Thanks, have a nice day :-)

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Hi,

The Stripe payment gateway is not working!!!

It gives me the following error:

Fatal error: Uncaught Error: Cannot use object of type WP_User as array in /home/mlv/spring-technology.net/public_html/wp-content/plugins/userpro-paymentaddon/stripe/charge.php:45 Stack trace: #0 {main} thrown in /home/mlv/spring-technology.net/public_html/wp-content/plugins/userpro-paymentaddon/stripe/charge.php on line 45

I really need to solve this!!! Stripe is the only payment gateway that I’m using now.

Best regards.

SAMSupport

SAMSupport Author Team

Hello,

Thank you for reaching out to us.

Can you please drop a note via – http://codecanyon.net/user/DeluxeThemes#contact , with some more details about the same, so that our support team can have a look at it and guide you further?

Thanks, have a nice day :-)

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Hi, with this plugin, will I be able to charge an annual fee for membership? Instead of monthly? Thanks in advance!

SAMSupport

SAMSupport Author Team

Hello,

Thank you for reaching out to us.

Yes, you can setup the Payment add-on as per your requirement, with the payment intervals as monthly, quarterly, yearly.

Thanks, have a nice day :-)

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ferelmm

ferelmm Purchased

How to make multiple coupons? i can create only one.

SAMSupport

SAMSupport Author Team

Hello,

Thank you for reaching out to us.

I am afraid, but this cannot be done with the current setup of the plugin.

Thanks, have a nice day :-)

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ferelmm

ferelmm Purchased

hi! i need more than one coupon. Cann you make this change to me?? and tell me how much please. In the description say coupons no one coupon, but is ok. Greetings!

SAMSupport

SAMSupport Author Team

Hello,

Thank you for your response.

Apologies for the misconception, I will make a note of it.

However, you can reach out to our Services Team via – services@userproplugin.com and they will get back to you with a quote on effort and time required for this.

Thanks, have a nice day :-)

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Rheja

Rheja Purchased

Hello,

great addon. I have one question regarding the looks of the upgrade membership page in the Dashboard of userpro dashboard plugin.

It looks very crazy with only the short link. Where can I change the way the text looks and how can i change the css to that output.

I want parts without the link in iet, some bold letters and at least a white line between each choice.

I hope you can point me to the correct file and css.

warm greetings,

Jap

SAMSupport

SAMSupport Author Team

Hello,

Thank you for reaching out to us.

You can go to the following template – userpro-paymentaddon/templates/upgrade_membership.php

Also please note that your support for the plugin has already been expired. I must request you to renew the same for continued support.

Thanks, have a nice day :-)

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