7153 comments found.
Hi, I asked you before about disable review step and you said this can be done with action/hook. I can’t do it by my self, can you add this feature to new version or can you help me add this action/hook? I don’t use coupons. Thank you!
Hi!
When the next version will be out, you will find this very example illustrated in the documentation. I’m also planning to make action/hook examples downloadable as plugins, so you can install them if needed.
VonStroheim
Hello vonStroheim,
i´ll try to update the team booking plugin from version 2.0.5 up to 2.1.5. The wordpress plugin update told me
“Aktualisierung fehlgeschlagen: Download fehlgeschlagen. Unauthorized”
and the envato Market Plugin Update told me:
“Aktualisierung fehlgeschlagen: undefined”
do you have any idea?
thank you
Ben
Hi!
Nope, please report and discuss any Envato Market plugin issue in the forums.
Try to refresh your Envato API keys, maybe it helps. Let me know.
VonStroheim
thanks the new Api works… but now i get the message “Can’t decode the rendering parameters object” when i try to book a class …
Please refresh your server’s cache. Ultimately, contact me privately providing FTP+WordPress access and we’ll try an FTP update just to be sure.
VonStroheim
After refreshing and clearing all caches it works again. thank you for your plugin and support…
I’m happy to read it works again, you’re welcome!
VonStroheim
Started receiving this error on my bookings page. Thoughts?
Fatal error: Uncaught exception ‘Google_Auth_Exception’ with message ‘Error refreshing the OAuth2 token, message: ‘{ “error” : “invalid_client” }’’ in /home/content/92/11718992/html/markbradfield/wp-content/plugins/team-booking/libs/google/src/Google/Auth/OAuth2.php:358 Stack trace: #0 /home/content/92/11718992/html/markbradfield/wp-content/plugins/team-booking/libs/google/src/Google/Auth/OAuth2.php(273): Google_Auth_OAuth2->refreshTokenRequest(Array) #1 /home/content/92/11718992/html/markbradfield/wp-content/plugins/team-booking/libs/google/src/Google/Auth/OAuth2.php(245): Google_Auth_OAuth2->refreshToken(‘1/t6UftlAKuMGQm…’) #2 /home/content/92/11718992/html/markbradfield/wp-content/plugins/team-booking/libs/google/src/Google/Service/Resource.php(208): Google_Auth_OAuth2->sign(Object(Google_Http_Request)) #3 /home/content/92/11718992/html/markbradfield/wp-content/plugins/team-booking/libs/google/src/Google/Service/Calendar.php(1561): Google_Service_Resource->call(‘list’, Array, ‘Google_Service_…’) #4 /home/content/ in /home/content/92/11718992/html/markbradfield/wp-content/plugins/team-booking/libs/google/src/Google/Auth/OAuth2.php on line 358
Hi!
“Invalid client” means that the Client ID (or Secret ID, or Project Name) in your Core settings is not (anymore) correct or doesn’t match (anymore) the one(s) in your Google Project. Have you changed your Core Settings? What have you done to your Google Project?
VonStroheim
Absolutely nothing. Your explanation makes sense however.. I’m looking at the Google project and the settings, client id and secret are there and still identical.
What about the Product name?
VonStroheim
Nothing was changed by me, neither in my core settings or on the Google page itself.. I guess I could simply re-create the project, settings, etc. but would I lose anything if I did that?
I guess your first attempt should be to revoke/reauth again in your Personal tab (all of your Coworkers too, if any)...
If the issue persists, before considering to create a new Google Project from scratch please contact me privately.
VonStroheim
Hello,
I have been using the teambooking plugin on a testing environment. I was able to connect and make it work without any issues. The previous website was xheblati.com.
I transferred the website to https://www.northeastern.edu/nupd/ about a week ago and have not been able to make it work, despite following the steps on the support document.
I do not see any errors so I am not sure what the problem is. Can you please help me figure out what is wrong?
Hi!
Always avoid statements like “it doesn’t work”, give me the details 
Anyway, I can see some errors thrown by your site:
Google Maps API error: DeletedApiProjectMapError
Please ensure your given GMaps API key belongs to an existant project.
Unexpected token
Are you using a CSS/JS minifier plugin? Deactivate it.
Failed to connect to 2607:f8b0:4006:80d::200d: Network is unreachable
I suspect your server is under a too restrictive firewall, preventing it to connect to Google servers.
Let me know!
VonStroheim
Thank you so much. I know details are necessary but was not sure what to say. Yes, the firewall is too restrictive. I will contact the IT department to let them know that they have to allow the ones you suggested. Will give you an update soon. Thank you again for your quick reply
You’re welcome, keep me informed!
VonStroheim
Hello,
I still have not been able to use the team booking plugin 
I still get this error: “int(7) string(69) “Failed to connect to 2607:f8b0:4006:805::200d: Network is unreachable” Talked to the IT department and they said that they allowed 2607:f8b0:4006:805::200d: on their firewall. I am not sure what to do now.
The other issue I am having is with the update. I get this error: “Update Failed: Download failed. cURL error 56: Received HTTP code 403 from proxy after CONNECT” I asked the IT department many times to allow team booking, Google Calendar API, and Google Maps API.
They claim that they whitelisted the servers I requested but the errors were not fixed. This is their latest reply: “You need to look for a “proxy” option in your plugin and use the proxy https://www.proxy.neu.edu:3128 This should work, since everything has been added to the firewall and the proxy server. “
I would really appreciate if you help me identify the issues I am having.
Hi!
I’m sorry, but you must insist with your hosting. The response they gave to you is a little bit weird, as it should be their duty not only to whitelist something in the firewall, but also to correctly configure your server’s cURL library according to the proxy they are using. If they still deny that, then please contact me privately via my profile page, and we can try to find a way. But before doing that please consider to renew your expired support period as per Envato support policy, as I must comply with it.
About the “update” failure, I assume you are using the Envato Market plugin… Nothing related to TeamBooking again, and the cURL error shows it is not configured to work with your proxy/firewall.
VonStroheim
OK I understand. I will ask them again. If they do not help, then I will purchase the extended support packet and get back to you. Thank you for your help!
You’re welcome, let me know 
VonStroheim
Hello,
I asked them whether I could share FTP credentials with third party vendors and this is what they said:
“The developers should not code in our proxy server. There should be a place that you put it in yourself. If not, what is the exact URL and port that your application needs access to, and does it need to come back?”
I would really appreciate if you tell me the exact URL that they need to allow. When I activate TeamBooking plugin the website takes a while to load and I get this error:”int(7) string(69) “Failed to connect to 2607:f8b0:4006:800::200d: Network is unreachable”. They said that 2607:f8b0:4006:800::200d: is whitelisted but the error is not fixed.
Hi!
my previous answer is still valid: your server clearly has network connection configuration issues (bad IPv6 config? Bad cURL config with proxy?). It’s not my duty (yours neither) to configure that properly. Plus, there is no “url” that I know of, because TeamBooking uses the Google’s API framework which I certainly didn’t code. I bet it tries to connect to Google servers, that’s it.
That said, I can understand how difficult can be to stay in between of different tech support, so please contact me privately via my profile page and we try to arrange some tests. If you can’t share your FTP credentials, I’ll send you some files and you must do the job
VonStroheim
Hi, I updated from 2.0.5 to 2.1.5. Everything works fine and the new “review” step during the reservation process is great, but here is a problem with the button “Save on my calendar”.
When clicked, the request is going out but the there is no answer from the server:
Request Method: POST URI: http://santosha.eu/wp-admin/admin-post.php
Request-Header: Host: santosha.eu …
Request-Body: Content-Type: application/x-www-form-urlencoded Content-Length: 178 action=tb_get_ical&_wpnonce=017ace9cbf&_wp_http_referer=%2Fwp-admin%2Fadmin-ajax.php&start=1480514400&end=1480518000&description=Yoga+in+Biederitz&summary=Yoga+Test&uri=&address=
What is wrong? Do you have any idea?
Thanks in advance and sorry for my English!
Thomas
Hi!
This is a known issue and it should be fixed by the next version
VonStroheim
Thanks!
Dear VonStroheim,
For the last 2 days, I’ve not been able to export the .xlsx file from the plugin although it works with the .csv. Do you know where it could come from ?
Thanks a lot !
Hi Martin!
We already started this conversation via e-mail!
VonStroheim
Hi There is some way to change global font in frontend calendar? Some fonts with polish characters looks not so good: http://www.evernote.com/l/AOHiYEIfW3pL74SpgRhSs0tncfRpJY45N-4/ Thank you in advanced Krzysztof
This is an issue that will be fixed by the next version
VonStroheim
Hi ! I know past events can be deleted, but I would like to keep past events and delete only free past slots, is there a way to do that ? Thank you
Hi!
Despite the very good idea, on a second thought I think I won’t implement this feature at the moment, mainly because I must consider any possible damage by misuse/misunderstanding
VonStroheim
Hi, I am not able to get google calendar data at front end as I have followed all steps provided in DOCS of team-booking plugin.I got blank calender only at frontend without events data. Please could you solve my problem…
Hi!
You have already sent me a private message and I replied, please don’t duplicate your requests. Also, please provide a valid purchase code (privately via e-mail, not here)
VonStroheim
I’d like to send the person who attended the event a thank you after the event is over. Would you consider implementing this option?
Hi!
That’s not on my todo list (worth noticing that this is easy achievable with a few lines of custom code, using the TeamBooking’s API anyway).
VonStroheim
Hi,
When using Stripe for payment, is it possible to only charge part of the full price that is calculated by the options chosen? So if the basis price is 200 and there has been added extra´s for 600 the amount that is payed with stripe is only 200.
And the price-tag that is shown, is it possible to disable it?
And a quick bonus-question:
Is there a way to make a checkmark where the customer accepts the “terms” where there is a link they can click to see those terms?
Hi!
1) This is not possible, but why you need that? At that point, you can just avoid the use of incremental price and simply put in the description label something like “+600€”, for instance…
2 – bonus) In every field label, don’t forget that you can use HTML code. So, just place an anchor pointing to your terms page, something like Accept the <a href="your-link-to-terms">terms and conditions</a> and make that checkbox as required.
VonStroheim
Hi,
1) ok, then you got a little feature for future versions, a possibility to not have the price showing in the calender overview. We need it becourse the client is paying a reservation deposit in case they do not show for the apointment. But I will do it in the description in stead of incremental price, that is a good idea.
2) Ok, that is a great way to do it.
Thanks for the help.
hi
I have a question before buying. Is it possible to send people a payment link/option after they made a booking and we confirmed the date and time of the booking?
Hi!
Yes, you can configure the confirmation e-mail with a payment link.
Before considering any purchase, please read very carefully the online documentation, to see if it fits your needs.
VonStroheim
Hi,
I’ve just purchased team booking plugin for WP and I tried now to upload to my WP and it show that ” no valid plugins were found” Why is that and why has the plugin not install?
Thank you Debbie
Hi!
You are trying to install the wrong file. The main package you download from CodeCanyon must be unzipped, inside you’ll find the actual plugin’s package, along with the documentation.
VonStroheim
A suggestion: field validation should allow empty values if the field is not required. For example, if Phone is not required, but I enable US Phone validation on that field, I should be able to leave it blank. This is not the case, and essentially forces this to be a required field.
Hi!
Good catch! I’ll fix that, thanks
VonStroheim
My horrible assumption these days is that about everything is woocommerce ready. My bad! Will this be able to use the woocommerce checkout process sometime in the near future?
Hi!
You should really have asked this before, I’m afraid… Anyway I’m actually working to support the WooCommerce checkout and payment gateways, because this is a very popular feature request. Unfortunately, since it’s a very tricky task, I can’t give you an ETA at the moment.
VonStroheim
Yah I know. I got so exciting seeing the google calendar importing and didn’t think about payments. Well I will put it aside for later. Hopefully on my next events project you’ll have the woocommerce setting available.
Hi, I saw in an earlier comment that a weekly view calendar that allows the user to see all events for that day (not only allowing to access the day from the monthly view…) was a planned feature. Has this been added, or when is this going to happen? Thanks
Hi!
Not yet implemented, I’m sorry. Just to be precise, that feature was a list of upcoming events (not just the events from a specified day).
VonStroheim
The customer receives an error each time he/she is booking the LAST event ticket available. For example, if there is one ticket left and the customer attempts to book one ticket, he/she sees:
Cannot make the reservation! Sorry, you chose a number of tickets that makes you exceed the maximum
This reaches the maximum but does not exceed it—
Thanks!
Hi!
Which plugin’s version are you using?
VonStroheim
Version 2.1.5
I only see this while logged in as a site admin (which bypasses the purchase portion of the workflow). Normal user purchases are processed correctly.
Well, then I suppose this is the wanted behaviour: is it compliant with your “maximum tickets per user” value?
VonStroheim
This is not expected behavior—I am “purchasing” a compliant number of tickets (both in quantity and availability), but the error is still shown.
But, as admin, have you already booked some tickets for the same timeslot, previously?
VonStroheim
Ah yes, this must be the case. Sorry for the false alarm – your prompt support is appreciated, as always!
I’ve seen a few comments about this, and I would also like to request a feature for an additional CC email field for each service. I need to notify two separate parties of each booking.
Much appreciated!
Hi!
This is something I can implement of course by the next update
VonStroheim
can this work with woocommerce and moneris?
Hi!
Not yet, I’m sorry.
VonStroheim
Hello! I set up the calendar but it will only allow for my customers to book one time slot at a time. Currently I have time slots in 15 minute increments. But If they wanted to reserve a full hour they would basically need to complete 4 separate transactions and I would like to avoid that.
Hi!
This is not (yet) a feature, as per documentation, I’m sorry. At the moment, customers can’t change the duration of a timeslot.
VonStroheim
