VonStroheim

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3678 comments found.

mjouet

mjouet Purchased

Hi, An other thing annoys me. On a multiple services container : one of 45’ and one of 30’ . If I book a 45’ slot then the front calendar offers me the 30’ service 15’ to late. I explain : Say I book a 45’ slot at 9.30. The first next offered slot of 30’ is at 10.30 and not at 10.15… if I want a 45’ appointment , then it offers me at 10.15. It shouldn’t work this way. should it ?

mjouet

mjouet Purchased

Hello. Please can you give me an answer about that ? Am I wrong or the free slots should reorganize when one is booked ? Thanks. I have to deliver the website.

Hi, sorry for the delay. The plugin should act as you said and, indeed, it does in my tests. Since I’m on the upcoming 2.5.0 version now I can’t confirm the behaviour on 2.4.3 so please contact me privately. I will send you the new package and we can eventually start from there.

VonStroheim

mjouet

mjouet Purchased

No problem, I know that your support is always quick and helpful. Thanks for your proposition.

repair4pc

repair4pc Purchased

Hello,

My booking system was working fine yesterday but today I get the error: Failed to connect to accounts.google.com port 443: Connection refused. And my google API will not connect to google Calendar. Could you help me with this?

Hi!

You must report the issue to your hosting: your server (or better its firewall/proxy) is blocking the connections to the Google servers. Not a plugin issue, I’m sorry.

Let me know,

VonStroheim

repair4pc

repair4pc Purchased

Thanx for the fast reply

You’re welcome!

VonStroheim

Hi,
You asked someone to make a case for MailChimp/Email Marketing integration (I like Active Campaign). Think about a hair saloon – if you can see how often your clients book an appointment, you can offer them an offer or a reminder to bring them back. You can see how much they spend. You can use information provided when booking an appointment for various automations. For contractors that service customers at the customer’s location, you can create automations and offers based on location, you can see how long it’s been since last maintenance and send them an upcoming service date. You can send offers to customers that book you for an estimate, but do not hire you. You can send limited time coupons that expire if they do not book your services in that time frame.The uses are unlimited and greatly impact your bottom line. Outside of subscription based booking plugins, the booking plugin market seems to be very lacking when it comes to integrations. Appointlet seems to have an integration with Active Campaign. For a full list of Active Campaign integrations, take a look here – https://www.activecampaign.com/apps/ . Sharing data between all these platforms can quadruple your efficiency and profit. Thanks.

Our company has two websites that we want to schedule appointments from, using one Google calendar. Is it possible to purchase a license and install it on two domains and have sync it to the same calenda? Will both sites be updated?

Hi!

Generally this is not possible without particular “trickeries”, because two different sites doesn’t share the same database. Sharing a database (or part of it) across multiple sites is not a job that a reservation plugin is supposed to do, so the task should be accomplished externally (testing included).

VonStroheim

zorana07

zorana07 Purchased

Hello, First I would like to congratulate you for this plugin it is almost perfect and I like it a lot, it’s a real find. My issue is the following : I want to display an event on a given date. My events are already listed in custom post types. What interests me is the reservation of an event. I have read a lot of the parameters that can answer my need, but I can not use it. Do I have to code (rewrite my post URLs)? how do I add these parameters to my permalink? Thank you for helping me I’m stuck and I need your help

Hi!

The query parameters can be added to whatever link points to your post/page. You don’t need to rewrite the permalinks, just need to add the query parameter to the link(s). For instance, if you have a link in the menu of your site that points to the page mydomain.com/?post=1 just change it to mydomain.com/?post=1&tbk_date=12august or to whatever date/parameter you may need.

VonStroheim

aburedwan

aburedwan Purchased

Howdy, one question does this works also with rtl (Arabic)

Hi!

RTL is untested, but surely the current version has a little glitch with the slider when RTL language is active. Could you please contact me privately via my profile page?

VonStroheim

Hello, I have problem with authorizing google calendar, I get error message: Token used too early, 1523855798 …

Hi!

That means that your server clock signs the wrong time (or at least, Google disagrees with it). Please report the issue to your hosting support, they should check the system time.

VonStroheim

esoschool

esoschool Purchased

Hello!

English isn’t my first language… so I could find a way to solve this:

Can my clients cancel a reservation? if they can… Where?

Hi!

You must configure the service to allow customer cancellation (inside the service settings). Then, your customers have two ways to cancel the reservation:

1) Via whatever page in which the [tb-reservations] is (logged-users only)

2) Via the confirmation e-mail, in which you can put the cancellation link hook (both logged users and guests). In order to know how to configure the e-mail message properly, please read the documentation paragraph 3.5.1

VonStroheim

Hi, thanks for your great plug in. Our team had a question about the Time Zone selection option.

When you click on the time zone selection you are forced to select an item. You can not click outside the selection tool to close it. You are forced to select something inside the selection drop down.

Is this a designed feature or an issue with the code snippet you use? It would be nice to cancel the selection by clicking anywhere on web.

Thanks, David

Hi!

It’s by design (it may change in the future). Anyway you can just click the button again to close the menu without making a choice.

VonStroheim

The buttons to add a new campaign or new coupon are missing. I don’t see a setting where they can be turned off or on.

Hi!

Please ensure that you have at least one service with a price greater than zero.

VonStroheim

I have had Teambooking installed on my site for more than a year now and I love it. However, today I’m having a problem logging into my Teambooking dashboard and I keep getting a 503 first byte timeout error. My plug in appears to be up to date, and I’m not having this issue with any other plug in on my site. Any idea why this is happening?

Hi!

I’m afraid you should contact your hosting provider. My best guess is that something happens when trying to contact the Google servers (like the TeamBooking dashboard does).

503 errors are identified as temporary errors, often thrown by network overload, maintainance etc. If it were a plugin error, it would have been a 500 error.

Let me know!

VonStroheim

hi! I am so interested in this plugin. However, i have some questions to make sure that this will cover all my requirements.

Is it possible to change or add forms? I would like to know if its possible to add locations under the form where clients have to fill out.

Would it also be possible to show the location in the calendar (admin) for easy deployment?

Does the sms feature works in Norway as well?

Does the plugin support other languages such as norwegian bokmål or do we have to translate ourselves?

Can the staff have their own log in so they can access their schedules?

samgarner1

samgarner1 Purchased

Hi! Love your plugin. Just wondering if there is a was to put a small description of the service in the booking process? Once you click on it above the available times or something? Many Thanks, Sam

Hi!

There is a specific field called “Service description” inside the service settings. It will appear at the beginning of the reservation form.

VonStroheim

Northbee

Northbee Purchased

Hi, I have a problem with changing the event name for the booked slot. I try to change it but it always shows ‘New Reservation for …’ in google calendar. Where is this information stored and why can’t I overwrite it?

Hi!

How exactly are you trying to change it? That information is called “Event title (booked slot)” and you can find it inside the service “Personal Availability Settings” (the calendar icon).

Please note that this setting is per-user: it is relative to the current logged-in WordPress user.

VonStroheim

Hi Von, I have the reserve button that only appears when the mouse is over, it’s very strange. Have you an issue ? Because my client don’t see the button ! Thanks !

There is a conflict with your theme CSS stylesheet, regarding the following rule:

.w-btn, .cl-btn, .button, .ubtn, button[type="submit"], input[type="submit"] {
   background: none:
}

If you need a quick fix, you should change the wp-content/plugins/team-booking/css/frontend.css file at line 2050 from this:

background: #2BA96A;

to this:

background: #2BA96A !important;

Then clean your cache. Let me know!

VonStroheim

It’s working, thanks Von !!!

You’re welcome :)

VonStroheim

Hi, just a question regarding the new European Community privacy policy: this policy does not allow storage of private date on servers outside the EC (like Google). Is Team Booking compliant with the new policy (which will take effect on May 25th) as it uses the Google Calender? I hope so since I really like you plugin. Thanx for your answer and best wishes from Austria

Hi!

Could you please reference to the part of the GDPR policy that won’t allow storage of private data outside the EU? I never heard that. From what I know, the GDPR policy is all about prohibit any form of silent consent, provide a full disclosure to where and how the data is stored and grant users the right to erase all their data at any point, operation which you must be able to perform.

That said, the plugin can’t obviously control where Google (which I’m sure it has EU servers anyway) stores the data of your Google Calendar. But if you are really concerned about it, you can just de-activate the option to save the customer data into the Google Calendar event. So that the customer data will be stored in your server only.

VonStroheim

Hi Von Stroheim,

I’m trying to instal the Team booking plugin on my wordpress, but after i activate the plugin the admin panel goes blank.

WP versie 4.9.5 Theme: Onetone pro 3.3.3

What could i do to solve this problem?

Kind regards,

Marinke

Hi!

The screen is blank because you don’t have the WordPress debug active so we can’t see which error is thrown. Anyway, there are two possibilities (mostly):

1) PHP version < 5.3

2) The theme using an old (or wrongly customized) version of TGMPA library

Please follow the paragraph 12.1 of the documentation, you will find detailed steps about both things. In particular regarding the TGMPA, feel free to contact me privately via my profile page if you feel a little bit lost.

VonStroheim

Hi. I created an unscheduled event in the services tab called “Pre”. I then pasted the shortcode: [ tb-calendar service=”unscheduled” ] on a page, however, a calendar pops up that is identical to the calendar with all my scheduled events. I am just following the steps in your demo…what am I doing wrong!?

Hi!

The “service” attribute accepts the service id, not the class. If your service is called “Pre”, I doubt that the service id is “unscheduled”. It probably is “pre”, so please check that.

Let me know!

P.S. it’s always better to insert the shortcodes via the TeamBooking shortcode button. It takes care to generate the correct syntax ;)

VonStroheim

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