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Discussion on BWL Knowledge Base Manager

Discussion on BWL Knowledge Base Manager

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xenioushk supports this item

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315 comments found.

Hi. I experience following errors.

1. I get an error each time I try and send a message. But I DO receive the message. What can be wrong? https://gofile.me/6lYKv/GPT0dfyo

2. I thought there was supposed to be an “attach file” option on the ask-question? There is in backend, and users may very likely have a screendump or such? https://gofile.me/6lYKv/X0r1ASWE

3. Do you have any idea on how I add sidebars to the childpages of /faq/? I have tried all and I wanted to keep the sidebar from the FAQ on all the subpages. Do you have any suggestions? Thanks

https://gofile.me/6lYKv/wz0jYAC3 https://gofile.me/6lYKv/COtee9Yx

Hi Peter,

1. Please send you site admin panel login information.

2. Will think about it. Thanks for the idea.

3. Sidebars should be default feature of your theme. But you can handle sidebars using “Templify KB Addon”. Check following link for details-

http://codecanyon.net/item/templify-kb-knowledge-base-addon/11888104

Thanks.

THanks for your reply. But I cannot remember your email for credentials. Can you pls send me on peter@packroff.dk?

Hi. Is there a way I dont know of, to automatically break the page in 2, so that the ASK A QUESTION FORM comes in a separate box? As you see on this page, its very cramped…

http://mojnmojn.dk/faq/is-this-a-test/ https://gofile.me/6lYKv/Z1JEw9Yi

You need to customize plugin code to get that output.

Thanks.

Hi again. I am downloading the .PO file, after having synced the POT using Loco Translate. But it only finds 9 translations in total. And words like “search for…” dont appear among them. Any suggestions? :)

- I mean like – front-end forms

Yes, Shortcode For Front end form is: [bkb_ques_form inline=1 /]

Thanks.

Hi Peter,

- Right now, Users can add question from front end, but answer will always insert from the admin panel.

Thanks.

Hi there. I like your new side-panel-buttons. However, there is error in the styling on my site, where they disappear.

Also I dont know what to do regarding side-panel. I have set a sitepanel to work on your BWL page. But for all sub-pages (categories and posts) I cannot set the sidepanel. Is there a way you know how to get around this?

www.mojnmojn.dk/faq

Hi,

- Just set following lines of code in plugin option panel custom CSS section.

.bkb-sticky-container{

right: -90px !important;

}

Issue will be solved.

Thanks.

Thank you very much for your fast, first class response!

Have you added support for multisite yet?

Hi,

1.1.0 version coming with multisite support. We will release new version tomorrow.

Thanks.

That’s great to hear. We’ll probably buy as soon as it’s released.

Hi i want to add a knowledge base/wiki to my website for paying customers. Is there a register/login function with this plugin so only registered customers can see the content?

Hi,

You just need to install following Addon with KB plugin to restrict access only for logged in users.

http://codecanyon.net/item/restrict-kb-access-by-user-role-addon/13722991

Let me know, if you need more info.

Regards,

Mahbub

Hi Mahbub,

how can I restrict access for certain user roles in the backend?

I use the plugin Members for role management. It works great with other plugins but I cannot make settings for the BWL Knowledge Base.

I don’t need to restrict access in the frontend, only in the backend.

Cheers

Will think about it. Thanks for your suggestion.

Hi, just wanted to ask again if you could add this feature. It would be a big help. :-)

Cheers, Merle

Hi Mahbub, could you answer please? Back end role management is an essential feature for the success of Wordpress plugins and we really need it.

Also one more thing i want to confirm that if i want to use custom permalink to / category / postname .html is there any possibility? To use bwl-knowledge-base to custom name ? should i able to change it?

Yes, You can use custom name.

Thanks.

But i am unable to configure it

Please purchase the plugin first and you will find all the settings in documentation file.

Thanks.

Hi i am interested that can i integrate it in my website http://blogger007.com ? is it possible with this design?

Yes, you can. From plugin option panel, you can change text colors and other settings.

Thanks.

Hello,

I can not find this, but is there an option to sort the KB posts alphabetically vs by date? it would be best to be able to control this by category if possible.

I have one category that is basically a glossary of terms and I need it to be listed alphabetically.

let me know, thanks Doug

HI Doug,

In shortcode you can change value of orderby by ‘id, title, date, rand’.

Now, Default value of ‘orderby’ is ‘date’. You need to change orderby value as ‘title’ and order value as ‘ASC’.

Hope that will help you. Let me know, if you need more help.

Hello, yes this makes perfect sense for the shortcode that is inserted onto the page and this acts as I would expect.

But this does not effect the detail page that is automatically generated by your plugin, when you click on a category that is displayed via the shortcode. See attached.

Shortcode listing (working as expected) http://postimg.org/image/6okailju3/

Category Page http://postimg.org/image/iiuzynrmt/

Nothing I change in the shortcode affects the category page listing.

Please Advise. Doug

HI Doug,

We are using following KB Addon to generate custom category page. You can check that Addon -

http://codecanyon.net/item/templify-kb-knowledge-base-addon/11888104

Thanks.

Hello, is there a way to import bulk KB items into the system?

Thank you Doug

Setting Post Default Icon

Hello,

it would be nice to be able set the post default icon as you can for the category or tag icon. Can this be done?

let me know

Right now, feature is not available. Will think about it in upcoming version.

Thanks :)

Hi Mahbub,

I need to display the KB items alphabetically by default:

a) Frontend: in the KB posts list (I don’t mean the overview page but the complete list for a category)

b) Backend: in the list “All KB items”

How can I do this?

Thanks

Merle

Hi Mahbub,

alphabetical order is essential for a Knowledge Base. I was very surprised when I noticed that this option is not included. Could you provide the code please?

Thanks

Merle

Hi Merle,

Thanks for your idea. Please send a message via support page. I’ll send you code there.

http://codecanyon.net/item/bwl-knowledge-base-manager/7972812/support/contact

Thanks.

Hi Mahbub,

it works fine. Thank you so much! This helps a lot.

Merle

hello, I have the 1.0.8 version installed and currently have only 1 entry. I can place the shortcode on the page and root of the knowledge base displays.

but clicking on a category name or the article name produces a 404 error.

Please advise thanks Doug

Hi, I’m trying to make my site look/act the same as your demo site.

1) my line items display the a number and circle around it are smaller then yours. It looks odd

2) When you click on your category, you are taken to a page with line items…http://codecanyon.net/item/bwl-knowledge-base-manager/full_screen_preview/7972812 When I click on my category, I’m taking to a page with previews of the entire post. I want just the title to show up in a list like yours

3) you have a category title showing when displaying the category. Mine has nothing

4) On both my category listing and the item listing the date is displayed. Your demo has no date displayed. I would like my dates turned off and the page left justified.

Thank you! Mike

Hi Mike,

- Please send your site URL and admin panel info via support page.

http://codecanyon.net/item/bwl-knowledge-base-manager/7972812/support/contact

- I’m using Templify Addon for category page.

http://codecanyon.net/item/templify-kb-knowledge-base-addon/11888104

Thanks.

Thanks for the plugin. How do i move the floating search and questions tab to the left side instead of right?

Hi,

Please send a screenshot about your requirement and site admin login panel info via support page.

http://codecanyon.net/item/bwl-knowledge-base-manager/7972812/support/contact

Regards,

Mahbub

Interested in a 100% german translation?

Anybody managed to integrate searchwp into the [bkb_search /] shortcode?!

searchwp is a powerful search engine which allows you to create custom search engines which allows to limit the search to specific categories or include indexing PDFs which is what I need.

Hello,

How to only load scripts when you need them knowledge-base, I see it’s loading on every page, which dramatically slowing down my site.

Thank you

Hello, how to load JavaScript and Stylesheet Only When it is Necessary?

Latest version loaded JS and CSS files only when it is necessary.

Thanks.

Thanks for your reply,

However, it’s not work on latest version, I still see all css and js on the homepage

Hi,

Just purchased your plugin and noticed that our test server started to slow down and getting a lot of php error (wordpress/wp-content/plugins/js_composer/include/classes/shortcodes/shortcodes.php on line 1005, referer: /wp-admin/post.php?post=30976&action=edit) that is the line that I am getting pertaining to the error not sure if this has something to do with the version of WP that we have (4.3) and I noticed that this is compatible to work with 4.2.2. I just wanted to see if there are any recommendations that you have to prevent this error from showing to prevent the site to slow down.

Thanks!

Hi,

Thanks for purchasing the plugin.

We are running plugin demo with WP version 4.3.0 and everything is working fine in there. You can see P3 profiler plugin report about plugin loading time- http://prntscr.com/8efuwx

If you want, I can do check you’re site. Please send you’re site admin panel info via support page.

http://codecanyon.net/item/bwl-knowledge-base-manager/7972812/support/contact

Regards,

Mahbub

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