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Discussion on BWL Knowledge Base Manager

Discussion on BWL Knowledge Base Manager

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xenioushk supports this item

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315 comments found.

Hi there Would a user need to type in the EXACT question, to obtain an answer? i.e. could we set it up so that this article “How do I format a post?” is displayed if people type “format post”, “how do you format posts” and/or “post formatting”

Just trying to figure out if that’s possible, or if they have to be exact matches.

Thanks!

Yes, it’s required the exact match.

Thanks.

Quick question: Can you enable Featured Image for your BWL KB Post Type? I want to show posts like a blog using another plugin, but most plugins look for images from featured image or can not handle fields made with acf.

Hi,

Following Addon enable featured image option of KB post.

https://codecanyon.net/item/kb-display-as-blog-post-knowledge-base-addon/11245275

Thanks.

Idea: Add an icon next to the title of a Question/Entry title (shown for individual BWL categories) to add entry to user made collection + shortcode to add collections by ID

Hi,

Thanks for your idea. But, I’m not sure about it. Better you send me a screenshot and explain detail in there.

Thanks :)

Details:

Think of a page where all the BWL KB Items are shown, for example in columns, like your shortcode did it.

Now, there is a little icon next to the title and also inside the post content, that tells the user “add this entry to your collection.”

When the user clicks on it, he can chose an already created collection or create a new one and add the entry to it.

It´s pretty similar to the “Save to collection” feature here on code canyon and I think it would be a great addition to all your Knowledge Base and FAQ items.

There must be a way for user to see and edit his collection (names and entries), move entries between collections… things like that.. Just look here https://codecanyon.net/item/bwl-knowledge-base-manager/7972812 and click the “Add to collection” button under the product image.

It can be simpler. but similar in use.

Features: Add/edit/delete collections Add/remove/move entries in/out/between collections Admin: Activate collection feature by BWL KB category or tag

Hi, I was about to buy the plugin but then I read a comment from a previous buyer called “tripflex” about 26 days ago. He faced massive server overload, apparently due to your code using `admin_init` all the time instead of `register_meta_box_cb` .

Is this issue fixed?

Also, is the plugin loading its Js and CSS on every single post on the whole website? My website is massive, thousands of posts and if this happen, it will crash my website. please advice. thanks a lot..

Hi, I bought the plugin and the templify addon, and I am happy with it, but have some problems. I sent you a support email but not sure if you received it or not. can you please confirm? thanks

Hi,

Thanks for your message. I’m writing reply of your support email :)

ok thanks, take your time. Your plugin is GREAT. I LOVE it.

I was wondering if BWL Knowledge Base Manager plugin is compatible with WPLMS theme.

Hi Ahmad,

Plugin can work with any theme. But, I’m not sure what kind of compatibility you’re looking for? Can you please explain it more details. So that I can confirm you.

Thanks.

Hi xenioushk, Many thanks for the reply. We are designing a site to increase students’ knowledge of intellectual history in a global context through interactive visual timelines, online courses, and e-collaborations. As part of our project we need to develop a knowledge base to gather, organize, and evaluate sources and information about intellectual heritage. We want to allow the users (registered via BuddyPress) to create, comment and edit the articles (something like Wikipedia but final confirmation would be our admin duty). Can we use BWL Knowledge Base Manager for this purpose? It is suggested to use Wiki plugin, but I don’t like its design.

Best

Hi Ahmad,

Yes, based on user role they can submit KB items and only admin users can publish their submitted KB.

Thanks.

Hi,

I don’t understand about your question. Can you please explain in details? So that I can help you.

Thanks :)

Hi. Just install this plugin, have a few questions. 1. We use Membership plugin, and almost all pages disabled for quest. There no any settings how to make it also works. All KG posts – always visible for all users. 2. When we write KB posts – missed sidebar settings etc. ( which we have for normal posts ) And we can’t setup a view. 3. Where and how edit templates?

Hi,

Thanks for your message.

- Which membership plugin you’re using? Does it allow to restrict custom post type content access? Let me know. You can check and try “Restrict KB Access Addon” of KB plugin.

https://codecanyon.net/item/restrict-kb-access-by-user-role-addon/13722991

- Yes, plugin uses you’re theme single.php page to display it’s content. You can try Templify addon of KB plugin, which allows you to display custom widgets only for KB posts.

https://codecanyon.net/item/templify-kb-knowledge-base-addon/11888104

- To create custom template please check following articles.

http://projects.bluewindlab.net/wpplugin/bkbm/knowledegebase/how-to-create-custom-single-page-for-knowledgebase-post/

Thanks.

I’m uding it with wpml I’m able to locate and translate the strings using the string translation plugin. On the single article page they still show in english. how can i solve it?

Hi,

Thanks for your message.

Please send me your single article page URL and admin panel information via support page.

https://codecanyon.net/item/bwl-knowledge-base-manager/7972812/support

Thanks :)

!! BEWARE plugin causes excessive unnecessary resource load !!

I’m VERY confused as to why you are NOT using `register_meta_box_cb` when registering the post type, to add your meta boxes, instead of using `admin_init` ...

Not only are you loading your JS/CSS on EVERY page load, but you’re also causing all that code to run on every AJAX call as well, which means EVERY 15 seconds that a heartbeat ajax call is made your code is ran … add if you’re on your custom post type, now you’re causing that WP_User query every 15 seconds!!!!!!

The only reason I found this was because my site was constantly having 500 internal server errors, which after tracking down, was caused because I have 3000+ users and with your sloppy code base it uses OVER 512MB memory!!

Your `get_users` calls you should NOT be leaving it at the default ‘all’ for fields, you should be setting exactly what fields you need to prevent excessive database query to get all user meta. You make these calls both in the admin_init described above, as well as in your quick edit code ....

I’m sure this is just the tip of the iceberg, but i’m 100% removing your plugin from my site as who knows how much sloppy code there is in this thing.

http://wordpress.stackexchange.com/questions/27214/memory-usage-when-querying-users

Thanks for your feedback. I’ll check and fix those issues very soon.

Hello, Pre-sale question: I want to be able to display a few Q&A at the bottom of every post. I want both Question and Answer displayed on the post (not linked to the kb). For example, you can see the bottom of this page: rehabs.com/about/choosing-the-right-rehab/

Please let me know if your plugin can already do this or is it something that could be added.

Hi,

Thanks for your msessage.

Using shortcode you can display KB Q&A any place of your site. You can check following example- http://projects.bluewindlab.net/wpplugin/bkbm/bwl-knowledge-base-demo-6-accordion-style/

Hope that will meet your requirement.

Thanks and let me know If you need more info.

Cheers!

Thank you for your help ;) Nice support.

Hello, very nice plugin. As we need a different submenu and different archive page for BWL (i.e. not the normal blog templates), we need to know how to call out all elements of BWL in the functions.php. I found this, and assume it is for a single KB item: if ( is_singular(‘bwl_kb’) )

How can we also target the BWL archive pages (and any other BWL items) with an IF statement?

Secondly, do you have other tips for how BWL category pages can use a different archive template than our standard (KLEO) template, which doesn’t suit the plugin? Thank you.

(deleted)

Hi!

Is it possible to create an RSS feed out of the different categories?

Thank you, Raffi

Sorry, not possible.

Thanks.

Hi,

Table of content scroll offset is not working for me. See http://www.mcmwebsites.nl/kennisbank/hoe-zet-ik-een-extra-witregel-in-wordpress/. Any work around?

Hi Marco,

Thanks for contacting us about the item you’ve purchased.

The issue you’ve raised requires personalized support and your support period for this item has expired.Please renew your support from product page.

http://codecanyon.net/item/bwl-knowledge-base-manager/7972812

Note: Item Support is a policy that was recently implemented by Envato. It’s designed to ensure high quality, consistent customer service for you, while providing authors with a sustainable way to support our items and keep them up-to-date.

If you would like to know more about Item Support, please view the policy here.

http://themeforest.net/page/item_support_policy

Regards,

Mahbub

I have a pre-sales question. Does the plugin work with Headway http://headwaythemes.com ?

Yes, plugin work with any Standard WordPress theme :)

Let me know, if need more information.

Regards,

Mahbub

Hi,

How to load custom sidebar, I see it’s available thru the widget “Single Faq ” but it’s not in use instead showing default sidebar. Templify KB – Knowledge Base Addon – not an option I have purchased it but won’t use since it’s loading unnecessary css and js.

Any suggest?

Hi I get a lot of 500 errors only when editing or accessing knowledge base articles

Please send your site admin panel login information via support page. I’ll check and let you know soon.

http://codecanyon.net/item/bwl-knowledge-base-manager/7972812/support/contact

Thanks.

!hi it would be great to be able to rename the taxonomy slug :-) thank you!

Will try to add this option in upcoming release.

Thanks for the idea.

awesome, thank you!

Hi the articles are no showing up in the feed, is it normal? Thank you!

Hit it would be great to have the ability to add a featured image (for SEO and social media sharing). Thank you!

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