10179 comments found.
cannot update Userpro 3.7, Parse error: syntax error, unexpected end of file in /home/jjjjjjj/public_html/ninja/wp/wp-content/plugins/userpro/functions/hooks-actions.php on line 299
Hello ,
Thank you for reaching out to us.
Thank you for bringing out this to our notice. We will surely fix this at earliest.
Meanwhile, can you please drop a note via – http://codecanyon.net/user/DeluxeThemes#contact , so that our support team can help you and get the issue to closure there ?
Thanks, have a nice day 
Hello I cannot update Userpro 3.7, please fix it
Hello ,
Thank you for reaching out to us.
Thank you for bringing out this to our notice. We will surely fix this at earliest.
Meanwhile, can you please drop a note via – http://codecanyon.net/user/DeluxeThemes#contact , so that our support team can help you and get the issue to closure there ?
Thanks, have a nice day
I also cannot upload images when inside ‘edit profile’. I am hit with “XMLHttpRequest cannot load https://pcosprogram-wpengine.netdna-ssl.com/wp-content/plugins/userpro/lib/fileupload/fileupload.php. Response for preflight is invalid (redirect)” Does Userpro support SSL usage and https:// requests? What is the solution if not?
I guess ‘Social Features’ is deactivated from the backend , please activate it from backend>UserPro>Settings>Module Settings>Social Features , this should display the ‘My Messages’ button , for photo upload please contact at – http://codecanyon.net/user/DeluxeThemes#contact , I am sure the support staff will be able to debug and solve it for you , thanks
Hello, it has been five days and support has not replied. I need this problem solved ASAP. My request no. (12694).
I have a pre-sale question: What search terms can I define in the user directory others than keyword (user name), country, gender…. Can it search any of the fields I’m setting up for the users? E.g. When I’m setting up a doctor database, can it search for the Dr. ID field? Thank you very much, this looks like just the plugin I need!
Hello , yes you can add filter for any custom fields that you have created in the memberlist , thanks
Id like translate the plugin in my language. How i can instal my PO translation file ?
Hello , if you have po translation file with you , then generate mo file from this po file with some online mo generator and add these 2 files in plugins/userpro/languages/ folder this should do it , thanks
hi,
Beaver Builder claim that latest Userpro have jquery problem:
// QUOTE//
As we have checked, there is JS error on your website, which causing issue to load beaver builder editor. The JS error is due to “Private Messages for UserPro” plugin. Here is screenshot for reference – http://take.ms/Fg066
We have deactivated that plugin & evrything works very smoothly. Please check this screencast, which we have recorded after deactivating the “Private Messages for UserPro” plugin
Check the page which we have designed as well – http://hktutorcenter.com
I would recommend to contact “Private Messages for UserPro” plugin’s author to resolve the JS issue appeared on your website. It will fix all other issues you are facing. Hope it clarifies you!
You can copy – paste following message directly & forward it to “Private Messages for UserPro” plugin’s author.
pls advise how to amend this problem
Hello , yes you are right there was this js error in private messaging addon prior to version 4.3 and this was resolved , could you please try updating the plugin to the latest version 4.4 , this should resolve the issue , thanks
hi
i just clicked download and however, it just still show 4.0 in the latest download…
any reason?
although my support is expired, yet my download should still be up to latest right.
hi there
i see now
but i has to download” download all files ” to get 4.4
if i go download installable file only, it goes to4.0
strange? is that a bug?
Hello ,
Thank you for bringing out this to our notice. I have noted it down and we will fix this at earliest.
Thanks, have a nice day
pleasure!
Hi, Pre-Purchase Qestion:- Is the plugin having email confirmation functionality means can user verify email address after registration ?
Thanks.
Yes , this feature is available with UserPro ,thanks have a nice day
Hello
Please i have some serous issues and i have just sent you an email, kindly help me look into it
Thanks
Hello , our support staff is looking into your ticket and will be replied soon , thanks
Hi Our wordpress site have added HTTPS (SSL), but some plugin not satisfy, then Google say that our wordpress sites are unsafe. Do your plugin satisfy the conditions of HTTPS (SSL)?
Hello , UserPro plugin works well https sites , please let me know if you have any problem , thanks
OK Thanks for your reply.
Hi,
Can performance.js and userpro.encrypt.js js code put inside bottom of scripts.min.js ?
Will this combine js will effect the site or conflict anythings ?
Thanks
Hello , these two scripts are not related to the functionalities of UserPro plugin , hence its not added into the scripts.min.js , however combining it in scripts.min.js won’t conflict anything , the site will still function the same , thanks
ok thanks.
One more thing is core.min.js and datepicker.min.js must include else in scripts.min.js got js error
I din’t use date field and this core.min.js and datepicker.min.js seems is not at frontend usage
I have notice this start of year other people have talk regard this issue : )
Thanks
Hello , could you please write at – http://codecanyon.net/user/DeluxeThemes#contact with the issue , it will be easier to track down the issue to closure there , thanks
Hi, I want to hide Register button on Login page. Can you help me how to do that?
No worries I figured it out. I just commented out its code on login template.
Hello ,
Great – thank you for letting me know that.
However, you can do this by using shortcode parameter as follows :
[userpro template = login login_button_secondary=”“]
Thanks, have a nice day
Hello
Please where can I get the option to stop automatic emails being sent to a member when someone they are following publishes a post?
Thanks
Hello , you can disable this option from backend>UserPro>Social Extension>Social Extension Settings>E-mail Notifications > Send e-mail notification to followers when user creates post and select ‘No’ from dropdown , thanks , have a great day ahead
Hi,
I have a current paid license through CodeCanyon, but no longer have support.
Do I need a current support plan in order to download updates to the plugin?
If not, where can I find the latest version to update my software?
Thank you,
Bob
Hello ,
Thank you for reaching out to us.
For continued support for UserPro plugin, you must renew your support for the UserPro Plugin.
For updates, you can refer the following link : http://userproplugin.com/userpro/customer_portal/
Hello, I bought userpro and the extension for woocommerce.
1- My Wp is in french. But the all the front end info from userpro are in english. How can we correct that?
2- For the integration with woocommerce, it is very sad that the invoice and shipping info are not displayed and edited in userpro. Is-it something we can do to see all the client information in one place?
Cheers
I found the place where I can add the fields of Woocommerce. So just reply to 1.
Hello ,
Thank you for reaching out to us.
Can you please help me with elaborating about which info you are referring to ?
Thanks, have a nice day
Yes – At the front end, almost all the labels are in english (title of the fields): First Name, Last name, Gender, Password etc, etc. You say that userpro is translated in french. Is it true? What I am missing here? Thanks
Hello ,
Thank you for your response.
Yes, you are right. But the fields are generated dynamically. However, you can enter the field titles in your own language by yourself by going to the fields settings of UserPro plugin.
Thanks, have a nice day
Hey, is there a GetResponse Integration? Thanks for your help!
Hello ,
I am afraid, but GetResponse is not integrated with UserPro plugin as of now.
Thanks, have a nice day
I am using userpro 3.5. Still when i login via twitter or linkedin, it redirects to the profile page. I need it to refresh only.
Also, unlike facebook and linkedin, twitter login appears in the same browser. The other two are in another popup window.
This is very urgent. Please help!
Hello,
I can see your ticket in the support queue and it will be responded soon.
Thanks, have a nice day
Trying to figure out how to link blog authors to the blog, so they show up under the blog entry.
Is this the right article? http://userproplugin.com/userpro/docs/#Link the author page to the user profile
or this one? http://userproplugin.com/userpro/docs/#To link author to users and posts
Looks like this is the code ”<?php echo do_shortcode(‘[userpro template=card user=author]’); ?>” I’m just not sure where to ad it to.
Hello ,
Yes, you can use this code in the theme files from where the blog is being displayed. For the exact location to add this code, I must request you to contact your theme provider as they will be the best to understand the structure of the theme that you are using on your website.
Thanks, have a nice day
Is there a way to enable format editor instead of only text input for publishing screen? I would like users to be able and type rich text, bold, text, underlines, change color, etc. I have TinyMCE installed by the way. Is there a way to give users more options when using the front-end publishing?
Also, is there a way to let users include images in their posts? Besides the ability to attach featured image.
Hello ,
Thank you for reaching out to us.
- Yes, you can do this by going to the following setting – UserPro -> Settings -> General -> Enable editor for frontend publisher .
- I am afraid, but there is no direct option to include images in posts. However, you can do this by using “IMG” HTML tag in the post content to add images to the post.
Thanks, have a nice day
I see. Yes now I have the editor working.
One more question, if I use the Media Manager for UserPro plugin can users setup private albums to upload images, and then use that URL of the image from private folder to use on the Fronted Publisher?
I’m guessing this would work. The reason I’m asking about private folders is because these don’t have to be seen on the front end. It’s just a way to upload pics to use on the Frontend Publisher. I don’t know, maybe there’s another way to achieve this with Media Manager for UserPro.
I have my TinyMCE setup for editing in the backend and it has way more features than needed in the front end. Do you know if there’s an easy way to have a different more simple editor available for users in the front-end?
Hello ,
Thank you for your response.
- I am afraid, but this cannot be done with the current setup of the plugin.
- No, these are the default features that comes with the editor for frontend publisher.
Thanks, have a nice day
Hi,
in version 3.6 refresh page only not works for normal account and fb login (other social login din’t test)
after logged: page got refresh but not detect as logged, have to press F5 refresh the page again, then the page just will detected as logged.
Thanks
seems is W3TC cause this problem (prev userpro version is ok)
but login or relogin from profile/login page, even disable W3TC still facing same problem (refresh page only not works)
So far seems work if changed to wp super cache
Thanks
Hello ,
Great – thank you for letting me know that
Have a good day!
a part of this update pluguin (Version 3.5) is not compatible with theme Trumag https://themeforest.net/item/true-mag-wordpress-theme-for-video-and-magazine/
NB: the old version works well.
the problem begins to version 3.5
Hello ,
Thank you for reaching out to us.
Can you please tell me if you are getting any error or warning while using UserPro plugin ?
Otherwise can you please drop a note via – http://codecanyon.net/user/DeluxeThemes#contact , with the details of your website, so that our support team can have a look at it and get the issue to closure there ?
Thanks, have a nice day
error white page
Hello ,
Thank you for your response.
I can see your ticket in the support queue and it will be responded at earliest.
Thanks, have a nice day
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