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Discussion on Bookly PRO – Appointment Booking and Scheduling Software System

Discussion on Bookly PRO – Appointment Booking and Scheduling Software System

By Nota-info

56,377 sales

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19462 comments found.

zOrg Purchased

over 9 years ago

Hi,

I have some problem/bug with a WPML multilanguage site. The main domain is https://thermalbeerspa.com, and the other lang like folders: https://thermalbeerspa.com/hu I’ve use WooCommerce with Braintree. The .com site works well, but on the hungarian lang the booking process made error on Payment / Cart: “Your cart is empty”.

Please help to fix this bug/error!

Thanks

Bookly-Support Author Team

over 9 years ago

Hi, thanks for purchasing our product!

Try to add a price to the linked product.

Thanks!

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zOrg Purchased

over 9 years ago

Everything works well on .com site – the setting are the same! So, the price added to the product, but nothing changes.

Bookly-Support Author Team

over 9 years ago

Hello,

Thank you for purchasing Bookly.

Please, double check that there is a price in the WooCommerce product. If it still doesn’t work – kindly send us an email to support@ladela.com with your purchase code, screenshots and a detailed description of the case. Also include the FTP and WP back-end access credentials so we could investigate and fix this.

Thanks!

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over 9 years ago

Hi, any plans to add recurring booking? If so what is the ETA for this feature?

Bookly-Support Author Team

over 9 years ago

Hi,

At the moment this feature is not in our plan, though we have it in our feature requests: https://support.booking-wp-plugin.com/hc/en-us/community/posts/205615219-A-functionality-for-adding-recurring-appointments

We encourage you to vote for it – we select features in our development plan based on the number of votes a feature request receives.

Thanks!

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Prodesin Purchased

over 9 years ago

Hi, my name is Alvaro

I have some issues with the instalation bookly module. I can´t activate the plugin because it´s generate a fatal error. I work on WordPress 4.5.3 with WooCommerce 2.5.2

Any solution? Thanks

Site: http://www.safmmarzo.com/

Bookly-Support Author Team

over 9 years ago

Hi Alvaro, thanks for purchasing our product!

Could you tell us what error is generated when you try to activate it.

Thanks!

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Prodesin Purchased

over 9 years ago

A fatal error in the site, so the plugin cannot be instaled. Send us a mail to alvaro@prodesin.com and i´ll give u acces to the site.

Bookly-Support Author Team

over 9 years ago

Hi,

We have sent you an email.

Thanks!

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catecorp Purchased

over 9 years ago

Hi, You can assign each of bookly services to a WooCommerce product? as I read in the documentation only WooCommerce works as payment gateway, rather than manage products as booking..

Thanks!

Bookly-Support Author Team

over 9 years ago

Hi,

All services will be assigned to one product, the product that will be set in settings. Though think of this product just as a bridge between Bookly and WooCommerce. When you’ll book an appointment you’ll still book the services from Bookly(and not the product from WooCommerce).

Thanks!

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over 9 years ago

Hi there! We have variable length services (usually between 1 – 3 hours, but sometimes up to a full day). Is it possible to have a client select session duration during their checkout?

Bookly-Support Author Team

over 9 years ago

Hi, thanks for the interest!

Currently this not supported, as Bookly is designed to work with time slots and the duration is fixed.

Thanks!

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maurwerrbach Purchased

over 9 years ago

I bought Bookly a few months ago and cannot for the life of me figure out how I can get email notifications when someone schedules an appointment. The client gets an appointment confirmation email but I do not. I have missed several appointments because of it and have changed my configurations several times to fix it.

Bookly-Support Author Team

over 9 years ago

Hi, thanks for contacting us!

Please check the default status of the created appointments, and if the relevant appointments are enabled.

In case the behavior persists please send us an email to support@ladela.com with this inquiry and the purchase code.

Thanks!

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douglasdavidmelo

over 9 years ago

Hi!

Pre-order question…

Is there any way to insert team member comissions in the backend?

If so… Can I export the Payment Reports just with the comissions to present to each one of them?

Thanks!

Bookly-Support Author Team

over 9 years ago

Hi, thanks for the interest!

Currently staff member commissions are not supported.

Thanks!

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FrancescaBejoy Purchased

over 9 years ago

When customer makes a booking, the appt shows up twice in the appts listing and 2 emails are sent to the staff member. This recently started happening without any changes to bookly settings. Is this a bug in a recent update?

Bookly-Support Author Team

over 9 years ago

Hi,

That’s strange, could you please check if you have any caching plugins. In case you do, I advise to disable and perform a test.

Though if that’s not the case, please send us an email with this inquiry and the purchase code.

Thanks!

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TheBeingWell Purchased

over 9 years ago

Hello. I have Bookly set up to send booking confirmations and announcements at the time of booking to the client and staff member. These are not being sent. I’ve checked that the staff member info is correct on the profile. I’ve also checked the auto-trash and the message is not there.

Thanks

Bookly-Support Author Team

over 9 years ago

Hi,

Please check the default status of created appointments, and if correct email notifications are enabled. Besides that try to change the value for this field “Send email as” from HTML to text. If the behavior persists please send us an email to support@ladela.com with this inquiry.

Thanks!

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nsiddharth Purchased

over 9 years ago

Hi There, just came back to say great plugin, can you consider to add these options in your future release.

Booking reference number.
Able to book for number of days, so this can also be used for Car bookings etc.
Date fields in custom fields.

Bookly-Support Author Team

over 9 years ago

Hi, thanks for your post!

1) This is supported, check the appointments menu.

2) This is not an simple task, though we will support it eventually.

3) Thanks for idea, we’ll take it into consideration for future releases.

Thanks!

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nsiddharth Purchased

over 9 years ago

HI, Thanks for the reply, about reference number, I tried to find it in Appointment menu but don’t see any option of reference number, is there any documentation available for this.

Bookly-Support Author Team

over 9 years ago

You are welcome,

The first column at the Appointments page is “No.” – the order number of the particular booking.

Thanks!

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over 9 years ago

pre sale question, is this a script for a site of its own or can this be embeded into a current site up and running. not wordpress. or does it have to be done using a iframe?

Bookly-Support Author Team

over 9 years ago

Hi, thanks for the interest!

This is plugin that can only be installed on a WordPress website.

Thanks!

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ianwhitmore Purchased

over 9 years ago

Currently there is no validation on the phone number for a customer. I can enter 3 or 4 numbers and the form and appointment still go through.

Is this normal? Will you be adding validation in the future or do you have any reference for how to integrate validation with your plugin?

Bookly-Support Author Team

over 9 years ago

Hi,

Yes, this is normal, the field will accept only numbers. We will think about it for future releases.

Thanks!

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ianwhitmore Purchased

over 9 years ago

My question was whether or not it only accepts numbers but my concern that it will accept ONLY 3 or 4 numbers and not a full phone number.

Is this normal? Do people have 4 digit phone numbers?

Bookly-Support Author Team

over 9 years ago

Hi,

Yes, it’s normal and it will accept numbers that have more that 3-4 digits.

Thanks!

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dfrayne Purchased

over 9 years ago

I have disabled all pricing, but the “Details” page still shows “The price for the service is $0.00” Is it possible to hide or disable that line? I found an older response in the Comments but it might have been for an older version since it did not work for me. Thanks.

Bookly-Support Author Team

over 9 years ago

Hello,

Thank you for purchasing Bookly.

You should not only remove prices, but also to disable all payment methods at the Settings/Payments page.

Thanks!

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Bookly-Support Author Team

over 9 years ago

Hi,

Sorry, I misled you. You need to access the appearance menu, then remove this code [[SERVICE_PRICE]] and adjust the text on this step.

Thanks!

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alexana1961 Purchased

over 9 years ago

Hi It’s very nice application but I have a question Is it possible to make access to each individual employee? So that they can only see their schedule.

Bookly-Support Author Team

over 9 years ago

Hi,

Thank you for the feedback.

Create WP user with Editor role and associate this user with a staff member in Bookly.

Thanks!

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ChloeChapman Purchased

over 9 years ago

Hi, does Bookly allow for appointments to be set up as 2-hour windows (i.e. 8-10am, 10am-12pm, etc)? Also, can we set limits to the number of appointments that can be made per appointment window?

Bookly-Support Author Team

over 9 years ago

Hi,

Thank you for your interest in Bookly.

Yes, Bookly allows services durations up to one day.
You can control the number of people who is invited. Change the Capacity parameter in Service Settings please.

Thanks!

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williaz Purchased

over 9 years ago

Hi there, I’ve just installed the plugin and so far it is very good. I have it in testing at the moment and want to know is it possible for the “Note” that someone adds in the booking form to be included in the email that is sent to the staff member. There doesn’t appear to be a short code to include this part of information in the email that is sent.

I know it can be viewed on calendar but would be useful for them to see the note within the email to avoid extra checks.

This is the URL for testing the plugin https://www.wmimmigration.com/free-consultation/

Bookly-Support Author Team

over 9 years ago

Hi,

Thank you for purchasing our product.

Notes is a field that was created in the Custom Fields section and you need to use [[CUSTOM_FIELDS]] or [[CUSTOM_FIELDS_2C]] codes in staff member’s email notification template.

Thanks!

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over 9 years ago

hello your company are FRAUD and CHEATER no error solve YOUR ALL SCRIPT’s ARE INCOMPLETE AND ERROR’s only time waste please REFUND MY MONEY immediately. I will take a legal action as well as Bookmark on social Networking site. waiting for reply

Bookly-Support Author Team

over 9 years ago

Hi,

As far as I can see you aren’t our customer, so what’s this message about?

Thanks!

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TICTech2023 Purchased

over 9 years ago

Hello,

I’m not getting the email notification of the booking until about 90 mins after sending ?

Is there a setting to change this or anything else that may be causing this ?

Thanks,

JD

Bookly-Support Author Team

over 9 years ago

Hi, thanks for purchasing our product!

Please contact your hosting provider regarding such matters, or try using an SMTP plugin.

Thanks!

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over 9 years ago

I am shocked… Your plugin works fine 6 days but not on Monday. I have set time schedule from 10.00 PM to 5.30 PM, Time slot length is 30 min. I have got my expected result on everydays without Monday. Monday show time only 10.00 PM to 11.30 PM You will get clear idea from following 2 screenshots. thanks… http://prntscr.com/bv3tvr http://prntscr.com/bv42eg

*Looks to me I didn’t any major mistake cuz I have clear understanding on this plugin.

Bookly-Support Author Team

over 9 years ago

Hi,

Please send us an email to support@ladela.com with this inquiry and the purchase code so we could assist you with this matter.

Thanks!

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High rating = More sales = More functions and flexibility
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pegara Purchased

over 9 years ago

Hi,

Good Day!

I recently bought the plugin and I want to clarify something about the booking time in regards to DST.

Can you please explain how the plugin works in regards to this matter?

Bookly-Support Author Team

over 9 years ago

Hi, thanks for purchasing our product!

It works well with DST, to avoid issues with it you need to choose a city instead of fixed hours in WordPress’s settings.

Thanks!

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$199

Included: Quality checked by Envato
Included: Future updates
Included: 6 months support from Nota-info

Extend support to 12 months $169.75 $72.75

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Price is in US dollars and excludes tax and handling fees

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Nota-info

Last Update	24 March 2026
Gutenberg Optimized	Yes
High Resolution	Yes
Compatible Browsers	Firefox, Safari, Opera, Chrome, Edge
Compatible With	Elementor, WooCommerce 9.x.x, WPML
Files Included	JavaScript JS, CSS, PHP
Software Version	WordPress 6.9.x
Tags	appointment booking, appointment calendar, appointment scheduler, booking, booking calendar, booking system, reservation calendar
Created	12 years ago

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