379 comments found.
Hi support
Can we setup a particular day to be Bi Weekly? for example i want to allow only second saturdays to be bookable.. how is this done?
Regards
Hi Airoujuwa,
The only way to set this up is through using a recurring event, setting it to reoccur every 2 weeks.
If you will have any other questions – please open support ticket at http://www.convergine.com/support-tickets/
Where would the word file be, so I can translate the words into german. Or did someone already translate it into german and want to share it with me?
Hi Remonell,
Thank you for purchasing our product!
It is in booking/languages/ Please read through documentation about languages – http://www.criticalgears.com/documents/bookingwizz-documentation/#toc-how-to-languages
For any further support questions – please open support ticket at http://www.criticalgears.com/support-tickets/ We’ll be happy to help!
Hi Can it do the following Name, contact #, email address, select an activity, # of participants, select a date, select a time, select suburb, comments (eg which activity package you are interested in, do you have a venue location?
Ideally as a pop up?
Thanks
Hi connectus,
Thank you for your interest in our product.
You can collect the info as per your questions, except for suburb. Please try live demo at http://www.convergine.com/booking/ – this is the core system. If you will use it with wordpress plugin addon – you will be able to place calendar on any page/post and then the form will appear in the lightbox popup
Thanks for that, where is the demo on that site?
For suburbs, if your plugin has the ability to create custom form text or drop down field?
Please try live demo here:
Front-end:
http://www.convergine.com/scripts/booking/Back-end:
http://www.convergine.com/scripts/booking/admin.phpuser: admin
password: pass
You would need to edit the code to add new form fields.
Pre-sales question, is it possible to integrate this script with gravity forms? i would like to pass the total values and select times/dates and then checkout with stripe through gravity forms
Hi Jezza1961,
Thank you for your interest in our product.
Unfortunately, no, there is no such option, unless you want to custom integrate it yourself. However, if stripe is the only reason to use gravity forms – then you can simply get our bookingwizz credit cards plugin and then you’ll be able to process stripe payments in bookingwizz – customers will be paying you during the booking.
Hi, I like the look of this plugin but before purchasing can someone tell me if all the bookings are stored in a database anywhere and if they can be exported to a csv file? I need all the information in a format like an excel spreadsheet. Thanks
Hi wearecoda,
Thank you for your interest in our product
Bookings are stored in database, yes, however there is no UI to export them from within BookingWizz at the moment. You can export it manually using phpmyadmin on your hosting account.
Hi,
On the dashboard, website booking have this columns:
Event, Name, Email, Phone, Booked On, Dates, Spots, Coupon, Status
Manual booking has this columns:
Description, Recurring Event, Service, Date Reserved From, Date Reserved To.
There is no button to add Attendees on manual booking and the columns should read the same both on website bookings and manual bookings. Please fix this issue as there is no way to add attendees to manual bookings, thanks
Hi mxwealth,
Thank you for your suggestion. This is not a bug which has to be fixed though. This is how manual booking was intended to work because that section is not only for booking an attendee – it is used for both types of calendars and events, and also to block off manual time like vacation when/if business owner needs to block all days from booking. We may eventually modify this section to be “per type” of booking and show relevant fields per selected manual booking – but there is no ETA for this feature.
ok, thank you for your reply BUT if you take the reservation over the phone, where do you input the phone or the email of the client?
At the moment there are 2 options – either do it on behalf of the client from front-end or add client details in the description field in manual booking.
Hi CriticalGears,
We have purchased both BookingWizz v5.5 booking system and BookingWizz add on for wordpress. We have faced some challenges while integrating it on our website. I have logged a ticket on your support website. Ticket #3723.
Request you to please reply with the solution asap.
We replied to your support inquiry.
Hi CriticalGears, we are looking for a plugin for scheduling a demo on our website. We want following features :
1) There would be 2 time slots each on every Tuesday and Friday. 2) Visitors can schedule/book time slots until 3 days before the demo. 3) Automated Email and reminder. 4) Calendar should be synchronized with Google/Outlook/other calendar (Optional) 5) It should not require registration however should give them an option to fill their details. The details should be email to us and/or should be exportable to XLS,CSV,PDF.
Does your plugin comply with the above? Please reply.
Hi singhbhupendra,
Thank you for your interest in our product.
1) yes
2) yes
3) yes
4) only manually. Admin can export all the bookings from system and upload them manually to calendar software. Only FROM the system, not back TO system.
5) There is no registration in bookingwizz at this time – every booking is accompanied by a few fields which customer has to fill out every time (name / email / phone / comments)
Details are kept in the system and emailed to admin. Option to print schedule in PDF exists. Option to export xls/csv – unfortunately not at the moment.
Hi CriticalGears,
Thanks for the information.
One quick question, can we customize booking form and fields?
Please let us know.
Regards, singhbhupendra
Hi,
You can, but only through code editing (there’s no UI for that at the moment)
Hi CriticalGears,
We have purchased both BookingWizz v5.5 booking system and BookingWizz add on for wordpress. We have faced some challenges while integrating it on our website. I have logged a ticket on your support website. Ticket #3708.
Request you to please reply with the solution asap.
Regards, singhbhupendra
We replied to your support inquiry.
Do you have qr code entry check as authentic ? I want every ticket a different qr only allowed to be read once.
Excuse my english.
Hi iNeskui,
Thank you for your interest in our product.
At the moment – no, but it can be custom developed.
Hi,
Interested in your plugin, is it able to…
- Allow certain dates to be made available in the calendar e.g only the 17th and 18th of March?
- To book the whole day or if possible half a day rather than using time-slots? Or would I need to set a time-slot 9 – 5 for example?
- Have the ability to have a capacity or spaces available for each day independently i.e on the 17th 10 spaces, 18th 50 spaces. Once all spaces have been filled, no more bookings?
Thanks
Hi Damian,
Thank you for your interest in our product.
1) You can either create an event for those 2 days, or create a hourly availability and then create 2 manual bookings, 1 from january 1 to March 17, and second from March 19 to Dec 31.
2) There are 2 options – you can either use multi day functionality and allow booking minimum 1 day (no half days) or you can use time slots and allow customers to select minimum 4 hours for example, if your day is 8 hours (work hours) then they will be forced to select half day.
3) Each day/time slot will have it’s own availability – you can define it in settings of the calendar. Please try the live demo to see how it works.
Hi, PRE-SALES QUESTION
I am interested in this plugin, the booking whiz and the credit card payment processing add-ons.
I have been asked by a client to do an online lawn/grass cutting system and I have a few questions: I was wondering if your plugin can have custom fields or drop-downs? they will require drop downs for the size of garden with price additions depending on the option chosen along with options of service they require e.g. basic, premium with different price options and finally is there an option to have reoccurring booking and does your plugin link to google calendar or an online calendar application for the client to view availability on their mobile phone? Thanks.
Hi Andrew,
Thank you for your interest in our product.
1) there are options like that in latest development version – please contact us through the profile http://codecanyon.net/user/criticalgears#contact – we’ll send you demo link.
2) No option for reoccuring booking on the front end. Only admin can manually add reoccuring bookings through back end.
3) Plugin sends email to customers after booking with their event in .ics format which they can add automatically to their calendar (any calendar, including google). Admin can export all bookings into .ics file format in 1 action and then manually import it into any calendar software. Unfortunately – manually only. There is no automation at this time.
Hope this helps!
Thank-you
Hi HouseOfStrauss,
Unfortunately, no. 1 file will need to be edited ( 1 line of code ). This will be included in the next release, before the deadline of September 30, 2016 set by PayPal. Alternatively – you can post your question on support forum or open support ticket on our site.
Hi, I bought the plugin but not accepting the License key it says: “License key belongs to a different product” I followed the instruction from downloading from here to installing
Hi bbitar,
Thank you for purchasing our product.
You have to use original BookingWizz license key ( http://codecanyon.net/item/booking-system/87919 ) when activating wordpress addon, as explained in the manual. WP addon cannot function without original core files.
Hey CriticalGears, I am looking for a booking system for a small bed and breakfast that has two rooms and is running on Wordpress. Is this plugin a good match for that purpose? ( book multiple days, discounts, select which room, check in and out time, etc etc – the typical hotel stuff)
Hope to hear from you soon! 
Hi Vememe,
Thank you for your interest in our product.
Everything what you mentioned is present in plugin, except for option to select check in /out time by customer. This info can be added in the description of the service (as simple text), but it’s not something customer can select themselves on the front end.
Please note that in order to use BookingWizz for Wordpress you must have the core system present on the server as well – > http://codecanyon.net/item/booking-system/87919
Hey Criticalgears,
I just bought both, installed Bookings fine, but the wordpress add-on says “Can’t connect to local MySQL server through socket ’/var/lib/mysql/mysql.sock’ (2)” when i try to use it. Any hints of where to look?
Hi Vememe,
Thank you for purchasing our product. Please double check with your hosting provider – which PHP version your site is running on. If it’s PHP 5.6 – we’ll need to send you files which support mysqli instead of mysql.
Please create support ticket, once you hear back from hosting provider – http://www.criticalgears.com/support-tickets/ and we’ll help you further
Hi,
We are creating a website for an exhibition. We want to give visitor the choice to select the space (In square meters) on the map of the exhibition. Also we want the visitor to see which space has been booked and which space is left?
Can this be achieved with your plugin?
Kindly let us know.
Hi farooqishere,
Thank you for your interest in our product.
It can be done only through custom development. If you’d like to get a quote please send inquiry through the form: http://codecanyon.net/user/criticalgears#contact
Hi , i was searching some plugins for booking and i liked this. I have some questions:
On my website anyone can enter and register Your place (yoga and pilates centers, gym…) . It’s possible i create one calendar for each places (unlimited) and the users manage individually without interfere in the others?
Hi encontreseuesporte,
Thank you for your interest in our product.
Unfortunately, there is no option for multi-vendor calendars at this time. You can create calendars for those vendors/places – but there is no option for them to manage it as there is only 1 admin in the system which is you.
Hi,
I have a client who wants a website with a booking plugin. They have a low budget, so I am trying to find out if it’s possible to solve this problem.
They want the following: - Should be able to book for 1-12 people. The price should vary in how many they are.
- Should be able to book within a specific times on specific dates. E.g. Only between 08:00-21:00. Not Wednesday, but the rest of week. And so on.
- The price should vary on when the booking is done. E.g: Before 16:00 should be cheeper.
Could this be done with this plugin?
Best regards
Hi oleandreasvekve,
Thank you for your interest in our product.
Everything EXCEPT for the last point – is possible to do with BookingWizz. There is no option to specify prices if booking is done before or after specific time – however it can be custom developed for you. If interested, please send request using contact form http://codecanyon.net/user/criticalgears#contact
Thank you. Does the plugin have possibility to add several price groups, or whatever to call them. E.g: students, childrens, and so on?
Our software has functionality which allows you to create “options”, which serves as an extra field on the booking form. So technically, you could define a base price as a small amount (or free) and then create couple additional “options” and call them “How many children?”, “How many students?” etc, and those will be presented as a dropdown to the person who books, he/she will be able to select a number from the dropdown and that way get the final price for the booking. This “options” functionality is not present in current demo. If you’d like to try it our – please send us request through http://codecanyon.net/user/criticalgears#contact
hi, I tried to install nd have this error: Access denied for user ’’@’localhost’ (using password: NO), please help
Hi mxwealth,
Thank you for purchasing our product!
We just replied to your support request on the forum, please review.
hi the files didn’t work, still can’t install this software Access denied for user ’’@’localhost’ (using password: NO)
Hi mxwealth,
I’ve replied to your support forum post and sent you an email to your info@.. mailbox. Please take a look.
Hi !! I’ve purchased your bw and its very functional for me. But i hev problems with visual setup. changing colors, witdh… how can i do this?? . Some editor? is it difficult to change colors ?thank u very much
Hi Flyingdumbo,
Thank you for purchasing our product.
We’ll be happy to help with any support related questions through our support forum – http://support.convergine.com
Hello. I’m looking for a special kind of plugin, which can manages multi reservation, more than 9 differente places with many time slot. And I also want to know what are the different types of payment included. Thanks you
Hi Jon66,
Thank you for your interest in our product.
You can create 9 different services which will give you 9 calendars (1 calendar for each place you manage) and then you can setup the availability for each separately.
As for the payment types – by default system has paypal redirect and “offline invoice” options – which basically means that you will need to manually collect payment from customer. We have an addon for this system which adds credit card payment processors – you can read about it here: http://codecanyon.net/item/bookingwizz-credit-card-payments/2424321
Also please note that this wordpress plugin is just an ADDON for the main system – http://codecanyon.net/item/booking-system/87919 – so if you decide to go with our product, you must purchase both if you need integration with WP.
Please try live demo before purchasing, link is in description http://codecanyon.net/item/booking-system/87919
