This author's response time can be up to 2 business days.
I need to have different appointment times (40 minute sessions) with 6 entries for each. Is that possible?
Yes, you can set it up through code, it’s easy to do and we have description in FAQ on the site.
Is there any update plan soon?
Yes. We’re now working on updating our site and products and we expect to release updates very soon.
Hi there, We tried to upgrade with …./upgrade.php but when we fill in our licence key and username we get an error. We got CURL enabled. Thank you.
We are getting the whole time this message…we tried everyting…/booking/ etc. but stile nothing. Bookingwizz_wp installed in the plugin map
Checking BookingWizz Installation
Step 1 of 3
This plugin requires original bookingwizz v5.5 to be present on this server.Please enter path to bookingwizz below
Install Directory: (e.g. /booking/ note the trailing slash! )
When we enter ”/booking/” it says “Booking script has been successfully installed” It is driving us crazy.. yesterday it was working and now suddenly it stopt. Plz help!
Would be nice if we could get a answer. This is very frustrating!
We provide support only through our support system (during weekdays only) – please open ticket at criticalgears.com/support-tickets and support staff will assist you further.
We registered, renewed our support for 6 months made a ticket. ...And we are waiting now for 2 working days on a answer. Thumbs up!
Forget the above. We removed the plugin and database. We are done with it! Found a very good aternative solution. Thanks for the “support”
Apologies for long delay in reply. Your ticket was updated 7 hours ago.
If you won’t be using bookingwizz – you can request a refund through envato.
Is it posible that an event chang color automaticly when the event is booked full? Now every time i have to do this by hand and we have events twice a day… so a lot of searching. Let me know please! Thanks!
Unfortunately, no such option. Would have to be custom developed for you.
Ok, thats a pittiy. Because we my client have 2 events everyday… so i have to go to events and color it every time. But thanks for the reponse
Fixed this myself works great…
Friend does not have in php? my site is html and wanted to deploy a system of these
You will need PHP in order to use our system.
On the WordPress back end I now get this error:
Warning: mysql_query(): Can’t connect to local MySQL server through socket ’/var/run/mysqld/mysqld.sock’ (2) in /homepages/XX/XXXXXXX/htdocs/news/wp-content/plugins/bookingwizz_wp/booking_wizard.php on line 490
Warning: mysql_query(): A link to the server could not be established in /homepages/XX/XXXXXXXXXX/htdocs/news/wp-content/plugins/bookingwizz_wp/booking_wizard.php on line 490
Warning: Cannot modify header information – headers already sent by (output started at /homepages/XX/XXXXXXXXXX/htdocs/news/wp-content/plugins/bookingwizz_wp/booking_wizard.php:490) in /homepages/XX/XXXXXXXX/htdocs/news/wp-admin/includes/misc.php on line 1116
Warning: Cannot modify header information – headers already sent by (output started at /homepages/XX/XXXXXXXX/htdocs/news/wp-content/plugins/bookingwizz_wp/booking_wizard.php:490) in /homepages/XX/XXXXXX/htdocs/news/wp-includes/option.php on line 919
Warning: Cannot modify header information – headers already sent by (output started at /homepages/XX/XXXXXXXX/htdocs/news/wp-content/plugins/bookingwizz_wp/booking_wizard.php:490) in /homepages/XX/XXXXXX/htdocs/news/wp-includes/option.php on line 920
I added the XX’s for privacy since this is a public forum, but originally they point to the path used by those php pages.
I bought your WordPress plugin, & I have issues with it. Why wont you answer my problems?
I wrote the above issue 2 months ago, yet no reply. What do I have to do for a resolution?
Please respond, I beg you. I can give you my website address, my purchase code; whatever you need.
Please respond. Please I beg you! I am a legitimate customer.
We had some issues over past several weeks and going through the support tickets now. All tickets will be dealt with within this week.
Hi, it’s been 5 months & about 23 days since I first posted my problem; do you have a resolution for me?
I haven’t heard anything back from you guys since the message you posted above about having issues with tickets.
I am absolutely begging you. Please, please, please help me!
hswank, sorry for the delay – we just replied to every support request we had outstanding in our ticketing system. If you haven’t received a reply from us – please check spam folder, or alternatively – just send your email address to us so we could share the updated files with you.
Bought this plugin and the wordpress add on – it doesnt work. Buyer beware… It gives you a white screen when you activate the plugin. i.e It conflicts with other plugins (I dont think it works with Visual Composer).
Please open support ticket at criticalgears.com/support-tickets/ and we’ll take a look at this for you. We do have updated files which we can send you as well (newer version, not available on codecanyon).
We had customers with visual composer and it works fine with bookingwizz.
Hi, can you email me the newer versions (I also have the Booking Wizz PHP bought on here) firstname.lastname@example.org thanks
Files sent, Johan
Hi, to anyone reading this… please ignore my post sent an hour or so ago… the guys at CriticalGears have just emailed me the updates files – so… now I feel bad/stupid for having a go at them… as they have sorted the issue…
Please note that this, and the standalone reservation system is not compatible with MySQL 5.7 or PHP7, as it uses mysql_connect, which is long gone.
You are right – the version on codecanyon does not support PHP7. We do have version which supports it – which is distributed through support ticketing system at this time.
Hi. I Created a ticket at your support site, but I haven’t heard from you yet?? I really need some assistance regarding an issue with “oopsy, error occured when tryin to create new event”
As per our records – we replied to your support ticket 3 weeks ago and never heard back again. If you still have issues – please re-open the ticket and we’ll be happy to assist further.
Is there a new version for PHP7? And i found a problem on MAC with FIREFOX… you can not make a booking!? That’s not nice. other browsers are working still.
We have version which works fine on PHP7 – please open support ticket at criticalgears.com/support-tickets/ so we could share it with you.
Ok thats cool… but because my post was 23days ago and my client could not wait so long i fixed the problem allready. I was just a FireFox problem… I think it was a Youtube download plugin (add on) that stoped my popups to work.
Glad to hear you managed to resolve it V-Jake1
Curious if the download version on CC is now updated for php7? I would hope so after 8 months I see several customers had asked for. I do not need to renew “support” just to get the updated version. It should be available in my downloads on CC. I did not see anywhere that this item is no longer supported or updated.
Hi Activebiz, Thank you for your interest. Please open support ticket through ticketing system and we will gladly send you an updated version for PHP7
Hey! I have error “No such file or directory” when I checking BookingWizz Installation from WP. Its step 1 of 3.
Can you help me please ASAP? My ticket ID in your system: #14089
Hi Blackfoxvr, your ticket has been answered the same day. Our reply policy is 5 business days.
I am trying to register for the support forum but its telling me my purchase code isnt right (both the main plugin and the WP plugin) – thats the first problem.
Secondly, I have followed the instruction details to the finest detail, but this will just not work.
> I installed the main “booking” folder into the root domain.
> I then installed the booking_wp folder into the plugins folder
> Then activated the plugin, and then I am getting an error, which then means that the wp-admin section of my site is inaccessible unless I delete the “booking_wp” folder again
The error message being received is this:
“The site is experiencing technical difficulties. Please check your site admin email inbox for instructions.”
This is as much as i can give you as the email that comes through is the same generic email that comes through whenever this message appears.
I would appreciate some help. I;ve just paid for both plugins, I expect them to work or for me to not have to jump through so many loopholes in order to at least get the damn thing working.
I’d like to hope I will get a quick response, as I am quickly thinking that this may be more trouble than it is worth…
Hi Shaun, as of February 26, 2016 the forum is no longer used for providing support to our customers. Could you please open support ticket here http://www.criticalgears.com/support-tickets/ and we will be happy to assist you from there.
I will have questions before purchasing.
I want to set up online quote requests for seminar rooms:
1 / Choice of date (agenda with the ranges available, the administrator must be able to lock dates if he does not want to sell on scheduled days)
2 / Choice of the seminar room (3 possibilities)
3 / Suggest 2 choices for the client for the break at 10 a.m.
4 / Suggest 3 choices for lunch
5) Suggest 2 choices for the client for the break at 4 p.m.
6) To be able to put a promo code for all reservations on D-2
Once all the selections have been made, each option has a price (product sheet with description), the customer can book and pay online.
Thank you for your interest in our product.
What you’ve described will require custom development.
If you’d like – you can contact us through our codecanyon profile form to obtain the quote for this.
I can not activate the plugin (I bough both the standalone and plugin).
It says “Something went terribly wrong! Try again later” . when entering the license code and domain.
WHat is wrong with it?
We’ve replied to your support ticket – please take a look.
I have pre-sale questions:
1) Is it possible to hide the calendar so that users can just pay for a service without selecting a date/time? After payment once they are ready they can login and book a time for the service they paid for?
2) Can you combine services into a package? For example if I wanted to offer 3 one hour sessions instead of purchasing one hour session three times they can just purchase a package of three one hour sessions?
1) Unfortunately, no, there is no such option.
2) At the moment there are no packages functionality.
Hello, I would like to ask if it is possbie, for the plugin to generate a link for a calendar of a specific employee, as well as a booking link that lists all the employees. Is it possible?
Unfortunately, at the moment there is no “employee” functionality.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
View license details
Price is in US dollars and excludes tax
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