22685 comments found.
Hello there Is Visual Composer plugin RTL compatible ?
Hello, we haven’t worked on RTL yet, but this is on our radar.
Knowledge Base ·
Official Support ·
Facebook ·
Twitter
Don’t forget to join our newsletter. Be first to get news and inside secrets from Visual Composer team.
Hi, I have wp bakery in my template i bought from momizat (MultiNews) but i cant upgrade wp bakery
Error: WPBakery Visual Composer You have version 4.9 installed. Update to 4.10. View version 4.10 details. Compatibility with WordPress 4.4.2: Unknown
Hello, if you got VC within a theme there is no option to get direct updates. Direct updates are available only to owners of direct VC license. You should either ask your theme author to update VC on their side and push it to you or consider purchasing direct license for VC.
Knowledge Base ·
Official Support ·
Facebook ·
Twitter
Don’t forget to join our newsletter. Be first to get news and inside secrets from Visual Composer team.
I received an email from Envato Team that strongly encourages updating the Visual Composer that was included in my Theme. I even got the download to this site and the Visual Composer page. However, there are no downloads available unless I purchase them. No other information. What gives?
Hello, direct update option was available during specific period of time which is not expired. At this moment you will need to contact your theme author in order to receive update for VC.
Knowledge Base ·
Official Support ·
Facebook ·
Twitter
Don’t forget to join our newsletter. Be first to get news and inside secrets from Visual Composer team.
have been using VC for over a year and lately the backend editor has been unbearable slow to use, is there something going on with the plugin?
Hello, please open support ticket at support.wpbakery.com so we can look into this for you.
Knowledge Base ·
Official Support ·
Facebook ·
Twitter
Don’t forget to join our newsletter. Be first to get news and inside secrets from Visual Composer team.
I got it fixed, needed to use the Wp-Optimize plugin to delete my page revision history as it was actually the size of my database that was slowing the backend VC editor down
Since the new wordpress update, visual composer has not been working, even with an updated plug in.
Hello, did not experienced such problem – please open support ticket at support.wpbakery.com so we can look into this for you.
Knowledge Base ·
Official Support ·
Facebook ·
Twitter
Don’t forget to join our newsletter. Be first to get news and inside secrets from Visual Composer team.
Hi, If i buy this, will i be able to use it on my many wordpress templated different domains?
Hello, for each of your sites you will require separate Visual Composer license.
Knowledge Base ·
Official Support ·
Facebook ·
Twitter
Don’t forget to join our newsletter. Be first to get news and inside secrets from Visual Composer team.
Hi is there any way to disable visual composer from showing on specific pages?
I use advanced custom fields to add in content blocks and because of this on some pages I do not need to display the visual composer options (it will confuse clients having multiple visual editors on screen)
However some pages will still use the visual composer so on those pages I need to display the options?
More then happy to implement some code…
Many thanks Tom
Hello, right now there is no such option, you can disable VC for specific post type or pages.
Knowledge Base ·
Official Support ·
Facebook ·
Twitter
Don’t forget to join our newsletter. Be first to get news and inside secrets from Visual Composer team.
Hello, How can I setup a custom field to see time into post display grid? Thank you
Hello, you can use post date to display it in grid, but if you are using custom field, then you should add custom field element and then refer to specific field in there.
Knowledge Base ·
Official Support ·
Facebook ·
Twitter
Don’t forget to join our newsletter. Be first to get news and inside secrets from Visual Composer team.
Thank you
Hello!
I have purchased the Flora Theme which user the Visual Composer Plugin. I would like to know, which is the file that I have to edit, in order to make changes to the Post Grid Element.
Thank you in advance!
Sorry I meant the Bitz WordPress Theme.
Hello, you should look into our kb.wpbakery.com documentation where there is description of our API and examples on how to interact with VC elements and VC itself. Depending on your modifications you may want to interact with several files.
Knowledge Base ·
Official Support ·
Facebook ·
Twitter
Don’t forget to join our newsletter. Be first to get news and inside secrets from Visual Composer team.
Hello,
Is it 1 license per site, or multi site?
Hello, yes, for each site you require separate license for Visual Composer.
Knowledge Base ·
Official Support ·
Facebook ·
Twitter
Don’t forget to join our newsletter. Be first to get news and inside secrets from Visual Composer team.
Hi guys, and thank you for this marvellous plugin!
I’ve updated latest version (with the7 theme) and I noticed that now all columns introduced 15px padding on left and right.
This caused a lot of problem in my webisites layout! Are you aware of this change?
Do you know how can I fix the issue without setting 0px padding on all the pages?
thank you in advance.
Daniel
Hello, thanks for kind words. As for your issue – did not experienced such issue on our side. I would recommend informing theme author on this one.
Knowledge Base ·
Official Support ·
Facebook ·
Twitter
Don’t forget to join our newsletter. Be first to get news and inside secrets from Visual Composer team.
Hi,
Could you please tell me which file / parameter / whatnot should I edit or write custom code for, if I wanted to disable the post grid loading animation?
A code example would ofcourse be cool, but I can figure out custom code myself, if you just tell me, which part of the plugin I need to hack to get rid of the grid loading animation.
I tried to find the answer for this by searching the comments section, googling and reading your knowledge base. I also went through most of the plugin files, but with no success.
Please, could you point me to the rigth direction?
best regards, Antti
Hello, this is not that simple just to remove param. Our developers already have this task scheduled for upcoming release – please hold on a bit.
Knowledge Base ·
Official Support ·
Facebook ·
Twitter
Don’t forget to join our newsletter. Be first to get news and inside secrets from Visual Composer team.
Hi,
I noticed, that you have added the option “Initial loading animation” to the Post Grid. Unfortunately it doesn’t seem to work. I have set it to “none” and my custom grid is “single block(no animation)”, but still the three loading dots flash on the page before the grid content (a post) apears. How should I debug this problem?
best regards, Antti
Hi,
I want to update the plugin but i get this message: License is activated on another domain: http://***.nl.
I moved my website to anther hosting and url, how can i update now your plugin on the new domain?
Thanks! 
Help please?
Hello, please visit support.wpbakery.com where under Licenses you can manage your license – deactivate it on one site and then activate on another.
Knowledge Base ·
Official Support ·
Facebook ·
Twitter
Don’t forget to join our newsletter. Be first to get news and inside secrets from Visual Composer team.
Thanks that helped 
Hi there is there a way to hide the welcome tab for users othere then admin in dashboard? PLease advice.
Hello, right now there is no such option, you can disable VC for certain user types via Role Manager in Visual Composer Settings. Or customize it via our API – kb.wpbakery.com
Knowledge Base ·
Official Support ·
Facebook ·
Twitter
Don’t forget to join our newsletter. Be first to get news and inside secrets from Visual Composer team.
Hi – I’ve just bought the theme Uncode and Visual Composer was bundled with it. Plugin seems to be working fine but my media library will not load to show me images. If I drag something into the library I get an error. If I manually select to upload something, it uploads but the library will not show it.
I know it is the Visual Composer plugin that’s doing it because I disabled all plugins until I found out it was this one.
Could you let me know how to fix please?
Hello, please make sure you are using latest version of VC – 4.10 – if not, please do update. If this is not the case you will need to ask your theme author look into this or consider purchasing direct license to access official support at support.wpbakery.com
Knowledge Base ·
Official Support ·
Facebook ·
Twitter
Don’t forget to join our newsletter. Be first to get news and inside secrets from Visual Composer team.
post grid is missing in elements. when i click the plus sign i don’t see it available. VC 4.1.0. Help!
https://www.dropbox.com/s/47yr344lv9pc2sz/Screen%20Shot%202016-02-15%20at%208.21.48%20PM.png?dl=0
Thanks
never mind! theme was overriding the elements – fixed!
Are you aware of an incompatibility with the plugin Ninja Popups? When enabling Ninja Popups the backend editor of visual composer is no longer visible. Please see screenshot. http://prnt.sc/a3o8zf
Hello, did not received such issue – I will forward it to our devs. Thanks.
Knowledge Base ·
Official Support ·
Facebook ·
Twitter
Don’t forget to join our newsletter. Be first to get news and inside secrets from Visual Composer team.
I buy Visual Composer: Page Builder for WordPress 4.10 and Express WordPress Plug-in Installation service, but each time y try to install Page Builder 4.10, that annonce un error. I use my Envato username, Api key and purchase code, but that stil didn’t work. My actuel version is Page Builder 4.2.3. My woord presse version is WordPress 4.4.2 whit them Zine.
Hello, please open support ticket at support.wpbakery.com and share your site login credentials so we can look into this.
Knowledge Base ·
Official Support ·
Facebook ·
Twitter
Don’t forget to join our newsletter. Be first to get news and inside secrets from Visual Composer team.
Hello,
Can i have an older version of the plugin ? If yes how can i download that ?
Thanks,
Hello, you should open support ticket at support.wpbakery.com
Knowledge Base ·
Official Support ·
Facebook ·
Twitter
Don’t forget to join our newsletter. Be first to get news and inside secrets from Visual Composer team.
Grid builder and ACF Images
I’m trying to add an image field that I’ve created in ACF (it is set as Image object) but I end up with a blank field that looks like below:
<div field_56c197e846ab2_labeled="" class="vc_gitem-acf field_56c197e846ab2_labeled" />
To debug:
I’ve also added a ACF text field which appears with no issue and if I set the ACF image field to Image Url the url appears fine.
I’ve tried with numerous themes to exclude the theme as the cause.
Any ideas? Thanks in advance.
Hello, right now we do not allow including ACF images into grid, but this is something we will work on in the nearest future.
Knowledge Base ·
Official Support ·
Facebook ·
Twitter
Don’t forget to join our newsletter. Be first to get news and inside secrets from Visual Composer team.