315 comments found.
The latest update CSS changes really broke the quality of BWL plugin, I have to restore everything back, the alignments completely mess, why you did this?
Hi Road66,
Thanks for your message.
Can you please send me a screenshot of your site broken layout?
In our demo site everything is working fine with new version.
Thanks.
Presales question: I didn’t see mention of this, but is there a “table of contents” feature or widget available in this plugin?
Right now, there is no option available for “table of contents” feature. But, I’ve a plan to add this feature very soon 
Thanks for the idea
Regards,
Mahbub
That would be ideal for my purposes and for anyone using this type of document repository.
I’ll keep an eye out for the update but I may have to move on if it’s far out.
Thank you for answering so Quickly
John
When i upload it, it is integratet in my existing theme?
Yes, it will. If you need any help let me know.
Regards,
Mahbub.
Great, thanks, seems to be an great Plugin
Is there a way to add button and top menu link so that users can submit new FAQ questions?
?
Hi JarekN,
Thanks for you message. Please check following video tutorial- https://www.youtube.com/watch?v=ZnRCZG-Q7XoLet me know if you need more help.
Thanks.
Is there no option to add your own button for “submit quesiton?” I wanted this below the FAQ-list, and not in the sidepanel nor in the side as popout. I think it is possible, but its not covered in your documentation.
getting 404 error
in my permalinks there is no default option.
Hi,
Please purchase the plugin to get premium support.
Thanks.
Long ago I suggested showing first bit of the answer, but hiding rest, in order to push the user to sign up/ register on the website. Is there any news in this regard?
AKA as “teaser”
Sorry mate, no plan to add this feature.
Thanks.
Suggestion: I think you should enable standard support for Google reCaptcha also (coherence on site if using Google Recaptcha also)
Math captcha is working well. So we’ve no plan to add Google reCaptcha at this moment.
Thanks.
After installing, it’s completely broken my BWL Knowledge Base Manager, how it works?
Hi,
Thanks for you message.
Can you please tell me what you installed that BWL Knowledge Base Manager? Please send more details(page URL and admin info) via support page.So that I can check.
http://codecanyon.net/item/bwl-knowledge-base-manager/7972812/support/contactRegards,
Mahbub
please check the email that i sent to you.
Hello? Are you there? I still waiting for your feedback
@Replied.
Please check your email
@Replied.
please check email
Can I create the KB from my current wp categories and posts?
Sorry, it’s not possible.
Thanks
Hi,
I find it interesting that the FAQ except for the loading time of a new page
Maybe interesting (as a new feature) by clicking on the title to open the article in
a) a popup
b) under the title (as http://codecanyon.net/item/bwl-advanced-faq-manager/full_screen_preview/5007135)
Regards
Hi,
You can check following demo of “knowledge base plugin”-
http://projects.bluewindlab.net/wpplugin/bkbm/bwl-knowledge-base-demo-6-accordion-style/Thanks.
HI,
Great
I think this is extension is better than the other
Glad to know that
Thank You!
Hello,
I bought this second plugin. I read the FAQ!
I am having use in accordion (http://projects.bluewindlab.net/wpplugin/bkbm/bwl-knowledge-base-demo-6-accordion-style/ )
How to do ?
Regards
Thanks for the purchase
Here goes the video tutorial.
http://projects.bluewindlab.net/wpplugin/bkbm/knowledegebase/knowledge-base-home-layout-06/For more help please contact via plugin support page.
http://codecanyon.net/item/bwl-knowledge-base-manager/7972812/support/contactRegards,
Mahbub
Hello,
Would it be possible to display the post by order of decreasing number of display ?
(+ sent support request). Thanks
Sorry, it’s not possible at this moment.
Thanks.
Hello
Ok
1 / Can you integrate in your planning, display the post by order of decreasing number of views ?
Another suggestion:
2 / As the display format does not suit me
Can you integrate the ability to only see the list of categories
[bkb_category limit=”0” /]
Thanks
Hello,
1. I’ll try my best.
2. You can check following home layout video tutorial. That only display category names.
http://projects.bluewindlab.net/wpplugin/bkbm/knowledegebase/knowledge-base-home-layout-05/Thanks.
Hello
Thank you for this quick response
1 / great
2 / It’s not exactly my need. another search:
3/ as the layout of the blog articles they do not like.
I am having the display only articles accordion.
Consequently, it should not be the title of categories to be ‘clickable’!
Hi HDCms,
3. Sorry mate, It’s not possible.
Thanks.
HI,
ok … suggestion (option) !
see my email for navigation in the list, I do not find very ergonomic
thanks
Hi,
- There is no navigation feature available in to KB plugin.
Thanks.
Hi, may i know any different between this version and vc version?
Hi Alex,
Thanks for your question.
Yes, there are functional difference between this two version.
VC version require “Knowledgebase manager Plugin” to work. VC version added custom “KB Blocks” in visual composer menu to manage quickly and easily KB contents inside visual composer own layout. You can check following video review about how to manage easily KB items using VC KB addon.
https://www.youtube.com/watch?v=bjavMSqgPaE&feature=youtu.beThanks.
Hi, I got try in admin demo but i could insert the image
Thanks for test admin demo.
I think you tried to insert image, but for security reason we can’t allow to insert image.
Thanks.
So the actual plugin it allow user to insert the image right? For the recaptcha, can i using google recaptcha?
Hi Alex,
- Yes, you can insert image in to KB post.
- Right now, you can only math captcha. Google recaptcha feature currently unavailable.
Thanks.
Hi, for the voting icon, can i change it?
Yes, there are 10 voting icons available and you can upload custom icon too.
Thanks.
Great. If I want to insert those knowledge in a page then place in the footer also can right?
I’m not sure about your question. Can you please explain your question in detail? So that I can give you the exact answer
Thanks.
Hi, Actually i want to create a knowledge base then place in my site footer
Yes, you can do that
I am trying to add custom CSS but your widget is not allowing me to input anything on to it’s custom field.
Hi Carlosrivas,
I’m not sure about your question. Please send me the site URL & more details via support page.
http://codecanyon.net/item/bwl-knowledge-base-manager/7972812/support/contactThanks
Excellent plugin with excellent support!
Hi there, pre purchase question. Is it possible to have a different sidebar for KB posts? I don’t want it to be the same as the normal blog posts. How could I achieve that?
Thanks
Yes, it’s possible. You need to install “Templify Addon” with KB plugin. You can check this in here.
http://codecanyon.net/item/templify-kb-knowledge-base-addon/11888104Let me know, If you need more help.
Thanks.
Hi Mahbub,
how can I set the number of KB posts that are displayed on the category page? I don’t mean the shortcode for the Knowledge Base Page but the automatically generated category page.
Thanks
Hi,
In that case you need to add custom query to meet your requirement. Please send your the category page php file to me. I’ll check and send you custom query code.
http://codecanyon.net/item/bwl-knowledge-base-manager/7972812/support/contactThanks.
Is there a way to convert regular blog posts / categories to KB articles? I have 100+, too much to sit there and re-add all of them. Also, does this install as an actual plugin or does it install as a theme?
Hi Chad,
Thanks for your comment.
1. You can check following plugin -
https://wordpress.org/plugins/convert-post-types/2. It’s install as an actual plugin.
Regards,
Mahbub
Hi .. I was going to buy this one but I asked my friend who bought it earlier and he is now getting this error : Fatal error: Class name must be a valid object or a string in wp-content/plugins/bwl-kb-manager/includes/bkb-cmb/classes.fields.php on line 1324 .. he is not a technician and don’t know how to solve this
please ask your friend to send me a support message with admin panel login info.
Thanks.
Hey,
few pre-sell questions
- Will your plugin work with X-Theme? http://themeforest.net/item/x-the-theme/5871901
- Can I used Disqus system for comments?
- I used on my blog permalinks “http://page.com/2015/12/26/sample-post/” – is it a problem or should I change permalinks structure?
thanks,
1. Yes, it will.
2,3. No.
Thanks.
