22690 comments found.
Hi there,
Since the recent update I have a serious problem with the column layout. Everywhere I center my content with two empty columns on each side, the content appears to be floating left, not centered.
Do you guys have a fix? it’s a serious issue.
Hello, did not experienced such problem on our side. Could you please open support ticket at support.wpbakery.com and share your site login credentials and also link to the page where our support team can see the problem and help you solve it asap.
Knowledge Base ·
Official Support ·
Facebook ·
Twitter
Hi There,
Is there a way to get the Button element to take the user back to the previous page they were on?
Cheers, Ben
Hello, there is no such auto-function so you will need to consider extending VC through our API – described at kb.wpbakery.com. I will also add this to our idea Backlog for future considerations – thanks for sharing it.
Knowledge Base ·
Official Support ·
Facebook ·
Twitter
Hi There,
Thanks a lot for the reply. I will look into that on the knowledge base.
I have one more query, I am wanting to change the button text on the portfolio item hover over, It currently says ‘view case’ but I’d like to change that. Is this possible or something I would also need to do through your API?
Cheers, Ben
Hi there, Is there a way to sort the images in the Masonry Media Grid? I mean, if I add a new picture it goes automatically in the bottom, and so I have to move it to the top manually. This is quite boring because I’m adding pictures daily.
Is there a way to sort the images by date?
Hello, you can re-drag images in param window by setting order you want.
Knowledge Base ·
Official Support ·
Facebook ·
Twitter
Hi there,
I have been using Visual Composer with almost every site I made, but I really miss one functionality. Maybe you have an extension for it, but I can’t seem to find it.
I want to specify posts by their title, not category or tag. So if you have a grid of 4 articles, I want to specify for each element which article should show. It’s kinda hard to explain, but maybe this video makes it easier to understand (at 3:10): https://www.youtube.com/watch?v=8McbOYGI1LcCheers
Another example: http://prntscr.com/91x4wt
Instead of exclude, I would like the same functionality to select which posts I want to show.
In the source you can specify List of ID’s and then add posts you wish to include.
Knowledge Base ·
Official Support ·
Facebook ·
Twitter
I cannot save anything on this specific setting. I have tried multiple times. I am running Chrome.
http://prntscr.com/91una5Hello, make sure to first set border in left side “onion” control – once you specify border thickness you will be able to set border color and style.
Knowledge Base ·
Official Support ·
Facebook ·
Twitter
That did it. Thank you so much.
Hi there,
First of, thanks for your fantastic plugin.
I was just wondering, how can I add spacing between coluns to separate blocks, as seen on the screen: https://goo.gl/HpUZ9y In the backend it looks like this: https://goo.gl/7NXcqtI’m using the row with colums in the general row.
Looking forward for your reply!
Hello, Backend view is more schematic. As for gaps, you can do it with margin, yet there will be adjustments necessary for prevent stacking. But – we are about to release update for VC which will include gap control for columns, so please hold on just a little bit and I promise you it will be really easy to add those gaps, plus more cool features will be available there as well.
Knowledge Base ·
Official Support ·
Facebook ·
Twitter
I cant delete or save any tabs on my visual composer. Is this a license key issue ?
Hello, we did not experienced such problem on our side. You should open support ticket at support.wpbakery.com or if you got VC within a theme – ask your theme author for assistance. Also make sure you are using latest version of VC.
Knowledge Base ·
Official Support ·
Facebook ·
Twitter
Hello
Latest version has no more images for templates??? That was so much easier to choose from the thumbnails or am I missing something?
Thanks.
Hello, you can reveal template and see exact view of the template in backend style. This will give you more understanding on how to layout actually looks.
Knowledge Base ·
Official Support ·
Facebook ·
Twitter
Hello
Thank you for your reply but I think here is a misunderstanding. IN teh previous version I would click on the template icon and all the screenshots were visible so that was very easy to choose. Of course I am in backend style.
Now with the new version I see only a list – when I open that shows only the layout – I mean the layout in the backend so I have to preview to see if I like it INSTEAD of seeing the screenshots right there and choose so I know what I have right there..
May be I am missing something or a secret way to see the screenshots that I have not discovered in the new version?
Hope I am clear enough. Thanks 
We had icons there, not actual screenshot (maybe some changes added to VC via your WP theme), nevertheless the new system with preview is a first step towards more advanced template system with more advanced and intuitive preview coming in the future.
Knowledge Base ·
Official Support ·
Facebook ·
Twitter
This plugin is maxing my CPU and memory resources. I am using 4.8.0.1. Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 8208 bytes) etc…. I have already set my max memory to 512KB.
I can fix this problem by removing your plugin. Is there some way to fix?
Hello, I would suggest try to increase memory a bit and see how it acts.
Knowledge Base ·
Official Support ·
Facebook ·
Twitter
I’m also having the Columns problem with my site. Latest version of VC broke my column layout. My site looks pretty rough right now, and I need to fix it ASAP. I understand it might be the theme dev’s fault, but that doesn’t help me fix the problem. Can you send me the previous version of Visual Composer to install? I need 4.8 or 4.8.01 maybe? Seems like 4.8.1 is the issue.
Hello, please open support ticket at support.wpbakery.com and share your site login credentials so our support team can look into this asap.
Knowledge Base ·
Official Support ·
Facebook ·
Twitter
Hello, I have VC with bridge theme. I have a media grid with 78 images, I am using pagination, I notice that all images load at the same time which slows down media grid loading, is there a away to load only images on each page? What happens is that the page loads fast and only after 3 or 4 seconds the media grid appears. Thank you
Hello, currently there is no such option, but we have improvements of grid scheduled and will soon look into this. Thanks for pushing us.
Knowledge Base ·
Official Support ·
Facebook ·
Twitter
Hi I hope someone can help me with this bug. When Im at the backend of my website the pen tool to adit a block is not there so I can not adjust any of the content. Would be great if you can help me out with this. Best, Merel
Hello, please open support ticket at support.wpbakery.com and share your site login credentials so our support team can look into you site and help you out.
Knowledge Base ·
Official Support ·
Facebook ·
Twitter
the template you buy does not come with activation code
Hello, all direct purchases of Visual Composer gets direct purchase/license key which is used for deactivation. It could be so that you got VC within a theme – please read more about difference: https://wpbakery.atlassian.net/wiki/pages/viewpage.action?pageId=17235972
Knowledge Base ·
Official Support ·
Facebook ·
Twitter
Hello nice plugin ! 
Hello, thanks a lot for nice words, hope it will help you a lot and save you time.
Knowledge Base ·
Official Support ·
Facebook ·
Twitter
Hello! I use your plugin with theme build-in. As you are a developer I just want to ask your opinion regarding sliders performance. I am going to use several (up to 20) small sliders on single page. Which one slider (Nivo slider, Flex slider or Image Carousel) is most optimized for it? What one should I choose for faster page loading and operating? Thank you!
Hello, in general I would not suggest using so much sliders on one page as it will affect performance. If you still need to I would suggest performing a speed test to determine which one fits best in your case.
Knowledge Base ·
Official Support ·
Facebook ·
Twitter
Hello
I’ve got a feature request regarding the image carousel/image gallery.
They are both great HOWEVER…
The image carousel has an auto rotate option but only one image is displayed at a time. The image gallery has no auto rotate option but allows more than one image to be displayed.
I have a use case where we need an image gallery but with the image carousel auto rotate option.
Also the image gallery doesn’t allow you to set any responsiveness options so the number of images displayed is the same on mobile as it is on the desktop.
My image gallery has 4 images displayed but when on a mobile or tablet in portrait mode this needs to be 1 & 2 images displayed.
So at the moment the image gallery isn’t really a useable widget without the responsiveness feature and lack of auto rotation.
thanks
Ross
Hello, it is possible to use media grid to display one or serveral images at once and set auto-rotate or disable auto-rotate.
Knowledge Base ·
Official Support ·
Facebook ·
Twitter
hi , I cannot see the elements of the font icon manager when i want to create info list. how to fix it please?
Hello, info list is not default element of Visual Composer – it could be added to VC either by your WP theme author or 3rd party addon – I would recommend contacting author of element directly to get more information on how to operate with it.
Knowledge Base ·
Official Support ·
Facebook ·
Twitter
Is the a way to hide VC row when is_user_logged_in?
I have tried almost everything (from creating a shortcode with the php code to using POST SNIPPETS) but no avail.
Thanks
Hello, currently there is no such option, but we have this in our Backlog. Thanks for your feature request.
Knowledge Base ·
Official Support ·
Facebook ·
Twitter
Hi,
I see in the new update, a new tab called deprecated with tabs, accordions, buttons are no longer supported. Will it be removed from future updates or just you don’t support the elements? What will happen to those elements we have already built contents with it?
Hello, there are new buttons, tabs and accordions available with more options so it is recommended to use those elements instead of old ones. At some point we will remove old elements from the list.
Knowledge Base ·
Official Support ·
Facebook ·
Twitter
Ah that’s great then! Thanks a lot!