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Discussion on WPBakery Page Builder for WordPress

Discussion on WPBakery Page Builder for WordPress

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When using the “Client” blocks the hover state image gets stuck ‘on’ for Mac Safari users. Please advise how to fix this issue.

Like to image that shows the issue https://drive.google.com/file/d/0B2Yxxa4yKjpYMVpTMmJ0cWlHbW8/view?usp=sharing The grey icons are the normal state, the green are the hover state, as you can see after hovering the green hover image stays on when it should not.

Hello, this seems to be an element added to VC by your WP theme author – I would suggest contacting theme author directly to get more information on how to interact with this element.

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hi – how to display video posts on homepage? when I add “WP Recent Posts” element it only shows text link to post page. I need to have most-recent youtube video post playing/showing on homepage. thx…I’ve bought 9 licenses

Hello, standard post display and their style is defined by your WP theme. I would suggest looking into theme options and documentation if there is an option to display posts with video.

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Also we do have idea on extending our grid in future to offer video display option in grid as well.

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You have an outdated version of Visual Composer Design Options. It is required to review and save it. but when i do that i get this error:You do not have sufficient privileges to access this page . please help

You have an outdated version of Visual Composer Design Options. It is required to review and save it. but when i do that i get this error:You do not have sufficient privileges to access this page . please help

and for support they ask me a licencie but i already buy it

Hello, it could be so that either your theme disabled Design Option or there is no permission to access the folder. Anyway to track it please open support ticket at support.wpbakery.com and share your site login credentials – the support should be available now without any problems.

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Hello,

I bought a theme with a visual composer,

Can I update the plugin?

thank you

Federico

Hello, direct updates of Visual Composer is available for direct customers only. If you wish to set up auto-update option you will need to consider purchasing direct license for VC.

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Hello ! I need some help please concerning Row Background Slider display on a Logistic theme (http://logistic.freevision.me/) page; slider isn’t displayed, no errors appear; looking in code div id=”ozy-background-cycler” is not applied; but video background works; any help is welcomed !

Hello, I would suggest contacting theme author directly as he/she should have more information on their customization.

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Just updated to 4.8.0.1 and my rows are not acknowledged; everything is stacked on top of each other resulting in a really broken looking site. Help?

Hello, I have just checked it on our side and everything seems ok. Please open support ticket at support.wpbakery.com and share your site login credentials so our support team can check it out for you.

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Why and for what you changed vc_row structure? We need to recreate our themes for version 4.8.0.1 ? You are crazy?

Hello, could you please share you concerns in more details via support.wpbakery.com so our devs can provide you with more information.

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It’s overwhelming how people find it difficult to even upgrade a purchased software due to the way Envato and others control the authors. It may be wise for already well established authors like VC to move out and have their own sales operations to avoid all this. People will come to them even without Envato… I have nothing against Envato or anyone else for that matter but I believe that plugins and theme authors as well as buyers should have freedom to do things.

Hello, thank you for trusting in WPBakery and Visual Composer. Although there are some drawbacks with Envato – on the same way it helps to make sure all the transfers are secure and you are secured from authors who do not act fair.

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Hello. I performed the last update but now I have a problem on displaying Google calendar on a page where it always was. I downloaded the code from the website of google calendar as usual, but the schedule appears crushed now although I had set measures larger obviously. can you help me? thank you. the page is: http://www.albenga5.org/calendario/

Hi, could you please open support ticket at support.wpbakery.com and share your site credentials so our support team can investigate your issue and help you out.

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I have the latest update of visual composer and not the element element grid that can make me appear to display Cheers

Hello, it could be so that this element has been disabled through your WP theme – I would suggest asking your theme author to look into this. If this is not the case – open support ticket at support.wpbakery.com and share your site login credentials.

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Hi i just bought the plugin to update the one from my karma theme but vc won’t save my details api etc so can’t get a support ticket to help as I have not registered the product …an endless loop help please

Hello, you can open support ticket at support.wpbakery.com and share your site credentials so our support team can look into this for you.

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I also missed the update window for 4.7.4 – can you send the zip file with the updated version of VC? Email is zac.james@realscore.com

Hello, right now updates are managed by your WP theme author so you will need to contact them to receive update. Direct updates after 3 weeks period is available only for direct license owners.

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Hi, Is it possible in VC to have an image that floats above, or spans two rows of content? For example – look at the star wars toy in this website: http://features.cnet.com/it-really-is-a-small-world-after-all/it-really-is-a-small-world-after-all

(Half of that image is on the header, and the bottom half is next to the main content text.)

Hello, you can modify margin of images to control it through Image Design Options.

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ok thank you

I’m using 4.8.0.1 now. I would like to use the testimonials, but I can’t find it in Visual Composer… any help?

Hello, there is no such element as Testimonials in default version – maybe you had this element through the theme. Also you can build testimonials yourself by using image, text and custom heading and save them as a template.

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i´m using 4.8.0.1 and now, after updating to the newest version, my pictures into a three row are in their full dimension. i remember, we have that a second time. how can i fix it, that my pictures are full but in their “cache”? to see what i mean:http://gracemanor.nexija.com/ the pics under the three blocks

Hello, we are releasing update within day or two to solve this issue – please hold on a bit and make sure to update.

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it is just the Firefox, Chrome is ok… thank you for your fast reaction!!!

Hello – I am needing to download the updated for this plugin. I missed the 3-week window to be able to do that for free from this email I received from Envato for the latest security update (Visual Composer Plugin Update Steps

Log in to codecanyon.net and proceed to download the latest version of Visual Composer to your computer from this URL: http://codecanyon.net/item/visual-composer-page-builder-for-wordpress/242431 Locate and unzip the downloaded plugin file. Connect to your server using an FTP client and upload the js_composer directory (from the downloaded zip file) to the wp-content/plugins/ directory. (Note: This will overwrite the old Visual Composer files with the secure versions.) Log into WordPress and navigate to the Plugins page to confirm the Visual Composer plugin is version 4.7.4). Can you please provide me with a link so that I can download it? I’ve also checked with my theme zip file and that hasn’t been updated. Greatly appreciate the help! Ann—ann@alias-group.com

Hello, in your case updates are managed by your WP theme author now – you will need to contact theme author and ask for an update. Direct updates now are available for direct customers of VC.

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Hello, sorry for my english, I’m french. A have a problem with ActionBox. Default in the written text is h2. How can I change h3 eg ? Same with IconBox. Thank you

Hello, there is no such element as Action Box in default version of VC – it could be added to VC via your theme author so I would recommend contacting theme author regarding this issue.

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Hi just wondering if you can help. I have have been contacted by a client who purchased their own theme and they have forwarded me an email about a security threat in Visual Composer, and have requested i upgrade their website. But now reading the email i see that the patched update was only available for download for 3 weeks ending the 1st of November. Looks like that window has passed. I have also downloaded the theme (Qode Bridge) again but looks like they haven’t updated it in their theme either. As its only a few days past the 1st Nov is it possible you supply a copy of VC 4.7.4 for me to patch their site. Thanks for your help.

Hello, in such case you should contact theme author so he can provide you with an update, as now updates are available only to direct license owners of Visual Composer.

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The plugin fails when using Gravity Forms. I have tried to submit a ticket on your support system unsuccessfully several times as your system states; ” I have no valid license” which is completely inaccurate as I purchased and paid for my license here on Code Canyon and my existing install is activated. Gravity forms works perfectly on pages not modified using VC, but if I add the short code to a VC page the form hangs and subsequently fails.

Hello, maybe your license was not yet synchronised with our Support Portal. Please try once again and if there is still problem – please send your license key via private message so we can check it out.

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Hello, please try login one more time – there was a small issue we solved already.

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