22690 comments found.
Hi, I had visual composer included as part of the bundle of another theme. While I was using it, I checked the option to prevent this page from creating further dialogs – that option that pops up when you delete a row – and now I cant delete anything.
How can I undo the block so that I am able to delete? Thank you.
Hello, did not experienced such issue on our end. As received within a theme you should contact your theme author so he can look into this and help you out.
Knowledge Base ·
Official Support ·
Facebook ·
Twitter
Hello, i have a problem with the “blog post slider” elements, because i can change/remove the ” leave a comment” sentence which linked to the blog page. how can i do that, i want to change it because i denied comments and there is no option in the setting. Thanks.
Hello, you are referring to element which is not in default list of VC elements. This means it can be added to VC by your WP theme author. I would suggest contacting theme author directly to get more information.
Knowledge Base ·
Official Support ·
Facebook ·
Twitter
hello! I purchaged a wordpress theme “Peera” which had inside the visual composer plugin. Due to some security problems from envato I had to download a free update from code canyon. Now I cannot activate the visual composer? And the site does not work www.baila.gr
Hello, the problem could be because of integration issues between VC and theme. I would suggest asking your theme author to look into integration and if necessary he can contact us so we can work together to help you out.
Knowledge Base ·
Official Support ·
Facebook ·
Twitter
Hello again, the problem is that the author never answered to my questions because the theme is no longer available.
Hi, just read through the comments and found one about the problem with single image on FIrefox (it’s not responsive any more). Any news on the fix? Thanks
Hello, our developers are looking into this and we will provide update on this shortly.
Knowledge Base ·
Official Support ·
Facebook ·
Twitter
Hi, I bought Kocka Theme with Visual Composer 4.7.4 but the Grid Builder is missing. Is it included or should I buy a license directly from you?
I mean… the Post Grid and Media Grid elements
Hello, it could be so that your WP theme author disabled those elements within a theme. I would suggest asking theme author to provide more information on this issue.
Knowledge Base ·
Official Support ·
Facebook ·
Twitter
Hi VC Team, thanks for your outstanding work. I run several multisite instances and theres a feature missing / bug. If you want to use network shared media the images in a vc component can be chosen but if you click save the images are not saved / taken into the preview. Thanks in advance Tim
Hello, thanks for pointing that out – I will forward this information to our team so they can look into this. Thanks.
Knowledge Base ·
Official Support ·
Facebook ·
Twitter
Just updated… WHAT HAPPENED TO THE “TEXT COLOR” OPTION!!!?? TRULY frustrating! Can never have a seamless update! Always running into a problem that i shouldn’t have to “work around”.... Get it together guys, thank you!
I’m not 100% sure what you all changed from version 4.7.4 but definitely need to change whatever it is BACK.
The saying goes “If it ain’t broke, then DON’T fix it”
Hello, please open support ticket at support.wpbakery.com and share your site login credentials and more information on error so our support team can help you out.
Knowledge Base ·
Official Support ·
Facebook ·
Twitter
Getting this wonderful error. /wp-content/plugins/js_composer/include/classes/editors/popups/class-vc-shortcode-edit-form.php on line 50
Hello, please open support ticket at support.wpbakery.com and share your site login credentials and more information on error. If you got VC within a theme – you will need to contact your theme author and ask to provide support as direct support is available for direct customers or you can consider purchasing direct license for VC to access official support.
Knowledge Base ·
Official Support ·
Facebook ·
Twitter
I have been trying to find more information on the element before i purchase shown on this YT video https://www.youtube.com/watch?v=-ror9p4pAWU Soundcloud Element I want to see if it will be possible to create a grid of soundcloud files
Hello, soundcloud element is an element available in VC through addon. So you will first need to purchase VC and then purchase 3rd party addon you saw in the video to have soundcloud element.
Knowledge Base ·
Official Support ·
Facebook ·
Twitter
Thanks for the reply I suppose the question was more “where” do I find the addon? There was no info on the video but it clarly showed a soundcloud element , I think you call them. This was in the back end by the way . Is there a list somewhere that I can track it down as i have googled away to no success
Yes, all the addons developed for VC are listed at vc.wpbakery.com/addons
Knowledge Base ·
Official Support ·
Facebook ·
Twitter
Nope not there as far as i can see but it does not “list” elements I checked the video to see if i had been dreaming but no there it is a red square with a wave on it saying soundcloud https://www.youtube.com/watch?v=-ror9p4pAWU
Hello, I just updated my Firefox browser to the latest version 41.0.2 and it seems that the images when using this plugin overflow the specified dimensions. The images overflow into the sidebar. Is this something that will get fixed with an updated release of the plugin?
Hello, could you please open support ticket at support.wpbakery.com and share link where we could see the problem so our support team can look into this for you.
Knowledge Base ·
Official Support ·
Facebook ·
Twitter
Urgent Update! this version of VLC does not work with any theme, or rather I can not change the page is the frontend (vc remains the symbol of that charge indefinitely) that the backend, I get an error on the page
http://imgur.com/a/mhTDbHello, Visual Composer 4.8 works without any problems. It could be so that there is some specific case on your site. I would suggest opening support ticket at support.wpbakery.com and share your site credentials so our support team can look into this.
Knowledge Base ·
Official Support ·
Facebook ·
Twitter
I found the plugin that generates the error: is the TEMPLATERA if enabled me I created problems that I mentioned earlier. Please update it and fix it
Very Very slow my WebSite with Visual Composer, please fix it.
Hello, please open support ticket at support.wpbakery.com and share your site credentials so our support team can look into this for you.
Knowledge Base ·
Official Support ·
Facebook ·
Twitter
Hi and thanks for a great plug-in, i have a question.. when i use a grid post and pagination , after im going to the next page .. is there an option that it will go up to the first post of the current page ? Thanks
Hello, right now there is no such option to control it out of the box so you will need to look into option extending it via VC API – described at kb.wpbakery.com – but please take into account that it will require coding skills.
Knowledge Base ·
Official Support ·
Facebook ·
Twitter
can you be more specific on the method i need to change please ? i need the method that trigger the pagination click. Thanks
We are using VC included with Qaro Theme license. There seems to be a conflict with WP Fastest Cache that makes the VC Post Grid not appear until the cache is cleared. Is there a cache plugin that plays nice with your plugin? Thanks.
Hello, did not experienced such problem before. I know a lot users use Total cache and other alternative plugins without any problems.
Knowledge Base ·
Official Support ·
Facebook ·
Twitter
Hello Again … I have contacted the theme author for my problem as you told me. But they say that the problem is due to the way new visual composer handle “default value”. Can you please fix it ? Or can you contact Theme author in order to explain theme how they should use the new VC composer ? [please if you don’t remember my problem can you search my pseudo and re read 1st post]
Hello, yes, we did changed how default values being accepted in VC in order reduce number of params and not to make a shortcode mess. We also asked everyone who extended VC to make sure they follow the new standards of default params. On our side we are not able to change custom things added to VC by theme author so they should adjust their VC customization. If there are difficulties they are facing – they can contact our support at any time to clarify details at support.wpbakery.com
Knowledge Base ·
Official Support ·
Facebook ·
Twitter
Hi, thanks for the plugin, I was wondering if there was a way to make the tabs centered and/or full width. I know it was not an option a year ago, but do you have a custom code to do that now ? Thanks Louis
Hello, with new tabs there is option to centre them, but for making full width tab titles you will need to add custom CSS. Actually this is a good point for improvement of tabs.
Knowledge Base ·
Official Support ·
Facebook ·
Twitter
Hey there I have just updated my Visual Composer plugin to the latest version and now ALL my images posted in the Single Image element has changed to thumbnail size. It used to be full (actual size of the image).
How can I change them back? I can’t go to every image posted on my store and change them individually. Any ideas?
Thank you
Hello, haven’t experienced such problem before. I would suggest you open support ticket at support.wpbakery.com and share your site login credentials or if you got VC within a theme – ask your theme author to look into this for you.
Knowledge Base ·
Official Support ·
Facebook ·
Twitter
Hey
Do you have any suggestion as to how to set default image size in the single element on VC then? Since it’s all set to THUMBNAIL now.
I’ve already spoken to my theme author but they are working on it.
Thank you.
Hi you can use Element Presets, but it won’t convert existing ones automatically.
Knowledge Base ·
Official Support ·
Facebook ·
Twitter
Hi!
i have a problem with the visual composer. The plugin is too slow look what happens on one of the pages which try to pull a certain pages.
http://www.eselstudio.com/eselprojects/public/ http://www.eselstudio.com/eselprojects/private/The pages are not blank they are collection of other pages but for some reason they took too long for load. I’m using masonry and exclude some pages? What is the problem?? You can see the problem with images here:
http://wordpress.stackexchange.com/questions/206691/visual-composer-masonry-too-long-load-time?noredirect=1#comment299933_206691Hello, this is strange behaviour – it seems that grid is loading really slow for you. The problem could be related to image size within your grid, but I would first check if you have latest version of VC and if not, update it. If it is still slow check you server settings and maybe try to increase memory size a bit. We are also currently working on optimization of VC to make it faster.
Knowledge Base ·
Official Support ·
Facebook ·
Twitter
The images are five with 120 kb… They are not so big… But I will cut there size… I have made a ticket to the host company to see if they have issue with the memory size. I will write again to get you a response. Thank for now!
It is not the images now i have decrease there size with 40%... Not a improvement. The host company tell that we use 256 mb memory size which is not bad at all… What can we do to work around this…
My Theme supplier thinks there is some conflict with VC and default CSS. Somewhere in: a:hover{ background-color:#F7F7F7; color:#000; }
Do you have any suggestion how to fix this?
Hello, please check template you are using in grid element – maybe you have set background for Hover zone. If not, please open support ticket at support.wpbakery.com and share your site login credentials so our support team can look into this for you and help you out.
Knowledge Base ·
Official Support ·
Facebook ·
Twitter
whats happened to this short-code: “[vc_teaser_grid….” and if I search for it on Google I find a lot of sites that now have this shortcode instead of the grid
Hello, this is an old grid element which we had removed and suggest to use new grid elements which are more powerful and has more amazing controls.
Knowledge Base ·
Official Support ·
Facebook ·
Twitter