Hello thank you for using our module. our Module fits well in Prestashop. It comes with a native support of UTF-8. If you are using any of the RTL languages available with Prestashop, the module should work. In the worse case scenario, the module UI would be in English only, but it should be able to extract your data from your database. Clearly we have not tested our module with any of the RTL language.

I hope it answers your question. Good luck with your business and Prestashop. Onasusweb

Hello,

I took few hours to consider your offer. Yes, we can do that. If your developer sends the code, I will maintain that. Even better, I can offer you 2 of our modules in development as rewards. As soon as you buy the module email me at contact@onasus.com to get the latest version of the module. Then your developer could start working from a more up to date release.

Many thanks, Onasusweb

Good! I’ll talk to him about it.

Any chance that you would add support for generating XML output from your module?

Hello again, Of course. so far no one has ever asked yet. I will generate an XML document based on your preferred schema.

Best regards, Onasusweb

Hello, Thank you for your interest in our module Prestashop Multi Exporter. The parent category of the products is not automatically available in an order summary. Unfortunately the module does not fetch it yet. Please elaborate a little bit on why the category is relevant to you? And we could extend the module with the support of the parent category name.

Best regards, Onasusweb

It’s relevant for my purpose for this reason: Every day i need to know which products have been bought group by categories, because when i go to the wholesale market i can buy faster without losing items

Hello, I guessed right. How many products are we talking about? Our optimisation may depend on how many products you would need to export at a daily basis. Thank you for helping make our module match the needs of our customers.

Best regards,

Well , I did send you an email with the latest version ! Please check your junk email . Otherwise , please contact me via email . Brst, Onasusweb

Hi, im having some troubles, in the last version only export the last order, in the previous one doesn’t work the filters; there is a new version without these errors?

Hello, I have replied to your email. Please send me an email from http://codecanyon.net/user/onasusweb#contact . Codecanyon will send me most of the detailed information I need to provide you with a dedicated support.

Best regards, Onasusweb

Hello, Thank you for using our module.

It seems that your server is not powerful enough to process the request. You would need to allocate more memory. Please discuss with your host provider company.

Best regards, Onasusweb

Thank you for your answer, could you please specify what kind of memory should I allocate more?

Hello, Please contact me at http://codecanyon.net/user/onasusweb#contact and I will be able to answer you properly.

Best regards, Onasusweb

Please contact Codecanyon. thanks

Hello, thank you for using our module. I replied too quickly to your message presuming that you need an update. I replied a day ago and I received your email only another day after. Please play by the rule, it is much more efficient to email support questions to me at http://codecanyon.net/item/prestashop-multi-exporter/8676501/support or http://codecanyon.net/user/onasusweb#contact . Then I can check your license validity and get your email automatically in order to provide you with a bespoke support. Best regards, Onasusweb

Hello, email already have and am waiting for your answer. Anyway, still not logical to sell a module that does not work well.

Well, I replied to your email and it was 2.00 am in my country. We are discussing here about Prestashop and fortnight releases. Find out more about how often Prestashop get updated at https://www.prestashop.com/en/versions-developpeurs. There are nearly 20 intermediate versions in 2015!

My point is we are trying our best to support our customers at any time to the day. I hope it matters to you.

Best regards, Onasusweb

Bonjour, Merci d’utiliser notre module Prestashop export module. Contacter moi à l’adresse http://codecanyon.net/user/onasusweb#contact et je vous répondrai directement. Cordialement, Onasusweb

Bonjour, je n’ai reçu aucune réponse de votre support. Le module ne me sert à rien. L’export des quantités n’existe pas. Merci.

Hello , Thank you for using our module . Please drop me an email at contact@onasus.com . Best regards , Onasusweb

Hello TheSinnerman,

Thank you for using our Prestashop module export products, customers and orders. We have delayed the updates for many reasons. Fisrt Prestashop has changed too often with regard to the entities. Changes that are implemented today are no longer valid 2-3 months later. It does not provide the best conditions to do business related to Prestashop.

However, we haven’t stopped to support our module Multi Export for Prestashop. A new version will be published this weekend to reflect all the updates that we have included the last 12 months.

In the same time, we have developed our application Prestashop catalogue Mass Editor that will be available for FREE to all e-merchants using Prestashop 1.6. Find an introduction video at https://www.youtube.com/watch?v=ECu2xyZpjQo It includes all the features in the actual module and many more to help you manage effectively your store: like product bulk edition for price, and quantity, description, images and other associations. I hope you will be part of our growing community of users.

Clearly this module is back into our top priority list. We will then extend this module to reach the maturity it deserves.

Best regards, Onasusweb

Hello , Thank you for your interest in our module prestashop product exporter. no you can’t . There is a native dedicated Prestashop module for migrating from oscommerce to Prestashop . I will recommend to use it . Best regards , Onasusweb

Thanks for your quick replay, could u refer to a link?

The module comes with Prestashop . You probably don’t need to download separately . Best regards , Onasusweb

Hello , Thank you for your interest in our module prestashop product export and more . Today , the module doesn’t export the full url , just the relative url as it’s stored into the database . However , in the next version , we will extend the module with this feature due to popular demand . Many thanks , Onasusweb

Thanks! I’m waiting the update. Good morning

Good morning, No problem. Please email at contact@onasus.com and I will drop you an email as soon as the update is ready.

Best regards, onasusweb

Bonjour Monsieur Daniel,

Je n’avais pas fait attention au nom ! Je ne vous ai pas oublié pour le premier module justement. Tout plein de projets/opportunités nous tombent sous les bras. Toutefois, la qualité reste notre critère de choix. Je vous contacterai dans la semaine concernant lesdits projets. J’aimerais bien que vous testiez nos produits les plus aboutis sur votre boutique de test et vous aurez une licence annuelle ou définitive.

Merci de votre patience,

Onasusweb

Vous pouvez aussi utiliser la version test de notre site … C’est sympa pour la licence mais je souhaiterai participer financièrement à votre travail .. Pour le principe, c’est normal ! À très bientôt, Daniel

Ok, Merci de votre soutien, on en discutera en privé.

Cordialement,

Onasuweb

Hello , are you Victoria ? Otherwise I have other message . If you are Victoria , please give me 2 hours and I will provide you with a comprehensive answer as I am not at work right now , sorry for the delay . Best regards , Onasusweb

no i’am petra

Hi Petra,

I can see your questions above. I have asked you to send me an email 12 days ago. However I haven’t received any of your email. Sorry if we were not able to reply to you on time. Please send me an email at contact@onasus.com If you provide me with a temporary access to your store, I will be able to do the job for you next week. I will import update all your product descriptions from 1 langage to another.

Best regarsd, Onasusweb

Bonjour Klamort , merci d’avoir acheté notre module . Contactez nous par email à l ’ adresse contact@onasus.com et nous répondrons directement à vos questions .

Cordialement , Onasusweb

Bonjour, avez vous reçu mon email?

Bonjour, Nous avons bien reçu votre message. Nous vous contactons dans la journée. Merci de votre patience. Cordialement, Onasusweb

Hello , Thank you for using our module . Please send me an email at contact@onasus.com . Best regards , Onasusweb

Thank you. Sent you a mail.

Hello, Sorry I replied too fast as this is a question that comes quite often for our other module.

As far as Prestashop multi exporter is concerned, yes it also works with multiple languages and it is compatible with Prestashop 1.6.1.

Best regards, Onasusweb

i want write in support but this is not work

I buy your Product Prestashop Multi Exporter

i make a export. The problem is, i have inside prestashop 1.6.1 – 6 language. the descripten i have only in english. now i want make a export from description and want import with prestashop with the another language. But your export bring me a empty description. Befor i buy i ask you is for multilaguage, you say yes. by export he send out only description from german language and not from english. i want make export from my product in english. Can you explain me what can i do?

Hello , Thank you for using our module . Please send me an email at contact@onasus.com and I can provide you with a support . Best regards , Onasusweb

ok, i just did

Ok, I will reply now via email. Many thanks, Onasusweb

Hello, I’m sorry that the module did not work for you. However, I have not received your email. If you are not happy about the module, please contact Codecanyon to get a refund. We will try our best to improve the quality of the module in the near future including new features. And I wish you all the best with your business and Prestashop.

Best regards, Onasusweb

Bonjour, Merci pour l’intérêt que vous avez pour notre module. Le module a été développé pour aider les commerçants comme vous à exporter leurs données vers d’autres logiciels comme des CRM, des ERP, des places de marché. Nous ne supporterons pas des scenarios autour de la mise à jour de Prestashop pour une raison simple. C’est très technique et aucun développeur n’a probablement encore trouvé de solution automatisée pour exporter la liste des clients et sauvegarder les mots de passe. En vue de vous fournir une réponse adéquate, nous venons encore d’importer une liste de clients sur Prestashop 1.6.0.x mais malheureusement des id et les mots de passe sont différents de ceux du fichier initial. Toutefois, nous pouvons vous effectuer cette migration comme un service facturé á l’extérieur de la plateforme Codecanyon. Merci, Onasusweb

Hello, Thank you for your interest in our module. Normally every single column is extracted in different column. The module can’t provide you with the feature you are asking for at this moment. However we could help you change slightly the behaviour of the module to generate a file format that fits your needs. Best regards, Onasusweb