22686 comments found.
Can I use it all in my domain including sub domain and sub directory? Tks.
Hi, if this is the same page and sub domains get redirected there is no problem. If these are different resources/page then you will need separate licenses. I would recommend you look into Envato licenses for more information.
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Hi, I got Visual Composer through buying “the Retailer” theme, but shortly after buying it I was told to update. I’m having issues with the site, but I apparently can’t get support until all of my plugins are updated. Do I get free updates? Do I need to verify somewhere?
Hi, if received within a theme there is no option to update VC directly. In order for you to update there are 2 options: 1) ask your theme author to update VC and push it to you 2) or consider purchasing direct license for VC to get direct update option.
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Can someone please tell me how I to set a destination link for every image? I use Masonry Media Grid. When visitors click on a image they all will go to the same site. How to set individual links for every image? Thank you!
Hi, you should look into Post Masonry Grid – there you will have option to redirect user to certain post.
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Also than possible to just only show a photo, like media grid and redirect to a product page?
Hi, Since the 4.7 update, the bullet list check isn’t working anymore. In ‘classic mode’ its [vcex_bullets] instead of [vcex_bullets style=”check”]..
Hi, vcex_bullets seems to be 3rd party addon or something added by your WP theme – I would recommend contacting addon author directly to get more information on this one and how it can be fixed.
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Hi, am having trouble doing the update, always gives error. Can you give me a step-by-step?
Hi, please make sure to follow these steps: https://wpbakery.atlassian.net/wiki/display/VC/Update If there is a problem open support ticket at support.wpbakery.com so our support team can look into this for you.
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When adding multiple instances of a custom shortcode mapped in via My Shortcodes, they all look the same on the edit page. One needs to click to edit to tell one from the other. It would be nice on the My shortcodes page, when editing the mapping if there were checkboxes for each field where you could select one or more to appear as a “preview” of the shortcode’s settings in the visual editor.
Basically so the visual editor can display some details like other content elements such as Title where it displays:
Title Title: Your title here Style: Boxed With Icon
...for shortcodes I’d like to see if I checkmarked Field1 and & Field2:
custom_shortcode Field1Heading: value Field2Heading: value
Also it would be nice if there was a heading field for the shortcode itself so you could have a more user friendly display of the shortcode like:
Custom Shortcode Heading Field1Heading: value Field2Heading: value
So, just some ideas I had.
Hi, thanks for your review and idea – I will add it to our Backlog for consideration on how it can be implemented.
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Hi, I use this plugin with the theme ‘Shopkeeper’. It is working really well. Unfortunately some settings to make a ‘tab’ page doesn’t work anymore. I can’t make some tabs anymore. In 4.5 it was still possible. Will this come back?
Hello, you are referring to VC 4.7? Could you please describe issue in more details.
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I have 4.6.2. Because my theme doens’t update it.. But when I insert an VC template in to a page, for example ‘Product description with tabs’, than when I try to customize the ‘tabs’ I get this error: You are using outdated element, it is deprecated since version 4.6.
if inerisco <? php echo do_shortcode (‘shortcode’);?> visual composer does not work as well as ever?
Hello, could you please describe problem in more details?
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Hello, it seems that either theme or 3rd party addon interacts there and display this information. First make sure there is no 3rd party addon that can do this – if there is – I would recommend asking addon author to look into this. Second make sure this is not something added by theme – you can ask it to theme author. If none of this is the case – please open support ticket at support.wpbakery.com and share your site credentials so our support team can look into this.
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I want to give my appreciation and respect to the VC team! You have gone above and beyond delivering the finest tool ever made for wordpress. In fact I cannot imagine using wordpress without VC…
One small request i have thats been bugging me for years though,,, the social buttons.
Although they break on SSL websites, i dont ever actually use them. But however VC has some CSS that i have to override no matter which social sharing plugin i use. In fact, even if i just embed the simple twitter/tweet button directly from twitter embed code, i still have this CSS problem..
please remove this line of CSS:
.fb_like, .twitter-share-button, .entry-content .twitter-share-button, .wpb_googleplus, .wpb_pinterest, .wpb_tab .wpb_content_element, .wpb_accordion .wpb_content_element { margin-bottom: 21.73913043px; }
/I have to manually override this line of code on every single website./ .fb_like, .twitter-share-button, .entry-content .twitter-share-button, .wpb_googleplus, .wpb_pinterest, .wpb_tab .wpb_content_element, .wpb_accordion .wpb_content_element { margin-bottom: 0; }
Hi, thanks for kind words – appreciate that a lot. As for your request – just forwarded this to our developers so they can look into this and help to sort it out.
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Hello,
Fontawesome last version is 4.3.
Plugin included 4.2.
Can you please update it?
Thanks.
Hi, thanks for pointing that out – will forward this to our devs to look into this.
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in the file include/templates/shortcodes/vc_gitem_zone.php the function get_the_ID() doesnt return value of post ID, how do i resolved it ? please advice
Plug-in version – 4.6.2
Hi, first please update your plugin up to the latest. If the problem still exists open support ticket at support.wpbakery.com and share your site credentials.
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Good afternoon. I purchased a template that is already included visual composer (theme called the 7) When I try to paste a block of HTML my show or the characters, or white box instead of the code, and then hide all the blocks that are below it. Please help fix – have all tried. Even on other hosting put – all the same.
Plug-in version – 4.6.2
Hi, this is the problem of older VC not compatible with latest version of VC. Please make sure to update your VC version. As received within a theme there are 2 options: 1) ask your theme author to update VC on their side and push it to you 2) or consider purchasing direct license for VC to get direct updates.
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Sorry, but i’m don’t understand, why other template, where the version of VC 4.5.3 – everything works well? (
Hey, can you answer please for my question?
great support …
VC breaks my site after update. Wordpress white screen… not good
Hi, could you please open support ticket at support.wpbakery.com and share your site credentials so our support team can investigate your issue and help you out.
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hi,
As I turn the page shift effect in the tabs and accordions ?
Every time I open a tab or an accordion , the page scrolls down low, and I do not like . Is there any way to disable these effects? Pls i need solution 
I mean these items : http://i.imgur.com/QtxlCmO.png
Hi, maybe you can provide some screen capture with example as it did not scrolled down low at my end.
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I want to remove the following effect : http://i.imgur.com/GpjDEdh.gif
Hi, ok, this looks like a strange behaviour. First please make sure you are using latest version of VC, if not, please do update. If this does not help you will need to open support ticket at support.wpbakery.com and share your site credentials or if you got VC within a theme you will need to ask your theme author to look into this or you can consider purchasing direct license for VC if you wish to access official support.
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I mentioned this a month ago that nested content isn’t saved in VC templates. It doesn’t matter what theme you’re using or which VC addon plugin you are using or the type of content nested. This issue occurs even when you copy and paste the code example directly from the wpbakery wiki for making a nested shortcode. I’ve got the latest version of VC, wordpress and even templatera. I already submitted a support ticket a month ago about this and I’m surprised that a pointless flashy new interface took priority over this highly important fix.
Hi, I will forward this to our team and set high priority for this one to be checked and solved.
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thank you
Hi thanks for the great plugin. Is there any way to remove the link to an image when using the Masonry Media Grid? (it currently opens up in PrettyPhoto). Thanks!
Hi, thanks for kind words. As for your question – you can modify grid item template you are using with Grid Builder and remove link from it.
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Thanks! That worked!
Image Gallery, set 2 per row, seems not work anymore….
Hi, just checked it on our end and everything worked ok. Could you please open support ticket at support.wpbakery.com and share your site credentials so our support team can investigate your issue and help you out.
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Just bought VC and VC One Page Builder to create a couple of different looking pages in my Nano theme WP website and it just ruined my theme! So I had to deactivate it and I don’t know how to use it alongside my theme… Argh… Nothing is ever simple! 52$ for 2 plugins I can’t use 
Hi, could you please open support ticket at support.wpbakery.com and share your site credentials so our support team can investigate your issue and help you out.
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I’m trying to submit a support request but there’s no way to create a new account on the support page. It only gives me the option to sign-in. I have no account on WPBakery and do see a way to create one.
I simply want to know how you handle installations on localhost - I want to work locally before I upload it to the live server.
Hello, just checked – under login there is an option to enter license key and create account. Do you have such option? As for localhost installations – just add VC plugin like normally you do through plugin section.
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Thanks I’ll take a look. My question was about licensing. Do I need another license to run it locally or can I register it locally and on my server?