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Discussion on WPBakery Page Builder for WordPress

Discussion on WPBakery Page Builder for WordPress

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Hello, I have checked your front-end editor on both online and local WordPress and I can see that it loads all scripts twice. I used latest version of WordPress and latest version of Visual Composer with twentyfourteen theme, no extra plugin is installed. Here is a screenshot of my network tab: http://i.imgur.com/yghGSQ5.jpg
Can you please explain why it loads the scripts twice?

Hi, could you please open support ticket at support.wpbakery.com and share your site credentials so our support team can investigate it.

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Hi, when I want to register on your support forum, it says the purchase code already exist, I’ve tried all possible email addresses but they are not working, can you help please?
Talking about loading the scripts twice, you can see the same result. Try loading twentyfourteen or any other theme in front-end editor and check your network tab in browser developer tool.

Hello,

I have recently tried to update WPBakery on my website www.thestudentplace.com and it comes up with the message ‘Your licence key is already activated on another site.’ This site was deleted a while ago due to excess spamming and I cannot access it. Is there any other way, I can update it? I can provide my purchase code and envato username if required.

Jason

Hi, before deleting VC from site you should deactivate license first under License tab of VC Settings. As for now you should open support ticket at support.wpbakery.com – share your purchase code and domain where VC was activated so our support team can help you out.

Knowledge Base · Official Support · Facebook · Twitter

Great product – and continually getting better. I have a number of clients that still don’t want to use visual editor.

Your Shortcode Mapper is awesome API and I am inquiring if one can purchase that portion of the code on its own so that one could then use it as a stand-alone shortcode editor?

Runner2009 Burt Gordon

Hi, thank you for nice words – also hope that rest of clients will change their mind – especially after next release – tons of features will be there. As for Shortcode Mapper maybe you can explain in more details if it is a separate product where would mapping go?

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4.5.3 VC have problems with ACF, when content is hidden – there should be no VC buttons..

Hi, could you please open support ticket at support.wpbakery.com and share more details so our support team can get into this an investigate this case.

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Hello, you’d know how to insert a blog post in OnePage? I am not able to incorporate a text excerpt of the article, or I would fill display the entire text.

Thank you for your return.

Best Regards

Hi, you can use Post Grid Element – there are options to form posts in grid or list and, set filters, excerpts and so on. As for excerpt I would recommend adding manual excerpt so you will be 100% sure there is nothing else. Please check our kb at kb.wpbakery.com and vc.wpbakery.com video academy to see how to work with Grid Elements.

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Hello, sorry my question was not clear, I do not want to insert a post excerpt but the FULL CONTENT POST How do I do this?

Best Regards

Hello

i have this issue just when i installed visual composer, even if it’s installed with default wordpress theme, i also have the same error, you can see it in the Console.

this is my site link : http://hogarpilsen.com/

I hope to find a solution for this issue.

Thanks!

Hi, it may be triggered from video background which is I believe part of 3rd party addon for VC, but I would recommend you opening support ticket at support.wpbakery.com so our support team can investigate it in more details and help you out and point to the problem.

Knowledge Base · Official Support · Facebook · Twitter

EDIT : Saw your answer on previous pages, i’ll see with the theme editor.

Hello, first of all, I want to thank all of your team for this plugin, my clients are very happy that they can easily edit their content.

I have one little issue though, on the last website I worked on, I did not have access the front-end editor, there was no button on the page while I’m logged in as admin or in the page editor next to “Classic mode”.

VC Composer v4.5 Wordpress v4.2.2

Kind regards, HppyPnda

Id really love to see the option to control row animations a bit more, maybe delay, speed, etc. In the meantime where is this found, in the stylesheet?

Hi, thank you for your feature request – will add this to our Backlog for consideration. As for now you can look into changing template of row, but this requires some programming skills and use of our API – described at kb.wpbakery.com there are also examples in Developers How To’s section to check.

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Is there a way to push and pull columns in the responsive grid?. In other words, To re-order a column to come first inside a row on mobile instead of last.

Hi, in terms of stacking and column position we rely on Bootstrap and currently there is no such option. Some workaround would be duplicating columns and hiding/showing them on certain device types, so for example column A is hidden on desktop, but displayed on mobile, and column B is again showed on desktop, but hidden on mobile.

Knowledge Base · Official Support · Facebook · Twitter

Thanks. I’ll use jQuery until bootstrap adds this feature. Foundation has it already so I’m sure they have it in mind.

Dear Author, I am using a multisite platform and I see now that there are a lot more of vc elements in the root site. However, my other multisites have less elements. Do you know what might be the problem ? Maybe there are some settings I have to tweak in order to make it work properly ?

Hi, under Visual Composer Settings please check if all elements are enabled also check if certain user role has all elements available (all is unchecked).

Knowledge Base · Official Support · Facebook · Twitter

Hey, Im using a background image on my row and setting it to “no-repeat” but its automatically applying the style “background-position: 0 0 !important;”. I added a custom class to the row, and I want my background position to be centered, but this style is overwriting it. How do I get my background image to be centered when I select “no-repeat”. I do not want it cover or contain.

Hi, you can add very strong css selector in post settings with css like:
.vc_row.wpb_row.vc_row-fluid.vc_custom_1435651208242 {
  background-position: center center !important;
}
Knowledge Base · Official Support · Facebook · Twitter

But please check the correct name of the custom class(vc_custom_1435651208242) in browser inspector. Because it differs everytime you change design options settings for rows.

Knowledge Base · Official Support · Facebook · Twitter

In the past, in the short-code handling function (he function registered using “add_shortcode”), it was possible to use the Wordpress function “shortcode_atts” to set the defaults. However, this is no longer possible. It appears to be due to Visual Composer outputting empty fields in the short-code. If our theory is correct, we wish the old behavior to be restored, otherwise many of our existing sites can not be updated safely.

Update: It appears this only happens the first time adding the component. However if later the person makes a change in the settings and saves using the visual composer dialog, the empty fields are removed. However, this would only be a work around, and it is still a problem, otherwise we would not have noticed it and wasted time trying to figure out why a component is not working.

Hi, we are launching release within few days which will have changes with empty attributes. After update you should check if this behaviour suits you and if not – please open support ticket at support.wpbakery.com

Knowledge Base · Official Support · Facebook · Twitter

How do I get vc to call images securely? Insecure URL: http://kingjamesshowcase.com/wp-content/uploads/2014/08/basketball-court_landscape-bw.png?id=4018 Found in: https://kingjamesshowcase.com/

This is the background image from one of the tables on the homepgae. But this behavior is true for every page.

Hi, we need to investigate it – could you please open support ticket at support.wpbakery.com and describe how you insert image – through Design Options?

Knowledge Base · Official Support · Facebook · Twitter

Just got information from our devs – we get image URL from WordPress itself so if you are using any plugin for SSL this must be solved on the side of this plugin.

Knowledge Base · Official Support · Facebook · Twitter

Hi,

I am trying to change the demo content on the homepage with the frontend editor, but the changes don’t update when I press ‘update’. Any idea why this doesn’t work?

Thanks

Hi, this is strange issue – you should open support ticket at support.wpbakery.com or if you got VC within a theme ask your theme author to take a look at this problem.

Knowledge Base · Official Support · Facebook · Twitter

Hi, is there a way to stop the animation of the grid views, enlarging and popping up? Many thanks,

Hi, you can modify grid item with Grid Builder or create your own unique grid item and there you can choose animation style or no animation at all. Please check our kb for more information: https://wpbakery.atlassian.net/wiki/display/VC/Grid+Builder

Knowledge Base · Official Support · Facebook · Twitter

Hi, I have created my own grid elements and selected ‘single block no animation’ however I am still getting the initial animated dots appearing as the grid is loading, and then the grid element does an animated pop up on the screen. Can you please tell me what I am doing wrong here as I want to remove all animation. thanks.

I encounter your plugin with some frequency, as it seems to be popular these days to bundle it with themes. I have to say, while it has some nice features, I am really frustrated with constant conflicts with other plugins. You guys really need to do something about this situation as it largely renders your tool useless and a huge source of sunk time costs for developers like myself. Simply pushing it off as “oh its a problem with the other plugins/themes” – while it may or may not be true – doesn’t address the fact that the problems occur with remarkable frequency, and in varied configurations. If the problem is not with your code, and you are not able to insulate your code from these problems, I don’t see how you have a sustainable piece of tech that developers will continue to use. We can’t hand off sites to clients with the potential for problems that exists with this plugin with its present architecture. A plugin that only functions properly in isolation, or only in very strict circumstances, is not a viable plugin.

Hi, we are constantly working compatibility with different plugins. In some cases we do it on our side in other on client side. If there are some specific plugins you should open support ticket at support.wpbakery.com so we can take a look at it and also inform other plugin author about potential conflict.

Knowledge Base · Official Support · Facebook · Twitter

Hi, i think the Button 2 URL: undefined problem still exists. Will it be fixed or do I have to use a workaround? Need help

no help? – PURCHASED via BeTheme!

Hi, it seems you have outdated version of VC – please make sure to update. As you received VC within a theme you should ask your theme author to provide update or you can consider purchasing direct license for VC if you wish to unlock direct update option.

Knowledge Base · Official Support · Facebook · Twitter

hello i have problem with vc when i open page with vc front end editor there appears an error on console log developer tools

TypeError: vc.shortcodes.get(...) is undefined this.parent_view = vc.shortcodes.get( this.model.get( 'parent_id' ) ).view; custom_views.js line 31 col 22

Hi, please make sure that your are using latest version of VC – if not, please do update. Otherwise please open support ticket at support.wpbakery.com and share your site credentials so our support team can check it out.

Knowledge Base · Official Support · Facebook · Twitter

Getting this error when trying to edit a row:

Warning: array_map(): Argument #2 should be an array in /home/spilgrim/public_html/wp-content/plugins/js_composer/include/classes/editors/popups/class-vc-shortcode-edit-form.php on line 44

Hi, we are aware of this issue and will provide update shortly – please hold on a bit and make sure to update.

Knowledge Base · Official Support · Facebook · Twitter

Hi, I am trying to upgrade the plugin. When I deactivate it, the message at the top of the page says it has now been deactivated. However, it still shows as active. I can’t delete it, because wordpress says it is still active. Any ideas?

Hi, please follow these guidelines to update VC: https://wpbakery.atlassian.net/wiki/display/VC/Update If there is still problem open support ticket at support.wpbakery.com and share your site credentials so we can look into this.

Knowledge Base · Official Support · Facebook · Twitter

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