16 comments found.
Do you provide PrestaShop 1.7.6 support? I need search Bar and Product page only. Do you provide such type of search?
Hello,
Thank you so much for contacting us.
SP Search Pro Module compatible with Prestashop 1.7.6.x. You can use this module here: http://demo.magentech.com/extensions/prestashop/content/20-sp-search-pro
If you like our module please purchase right now.
Please let us know if you have any questions.
Thanks!
I need to create a cms page with a search engine that only looks for lots in a category, is it possible? The lots must be invisible and be shown only if the visitor writes their reference
Dear sir,
Thank you so much for being interested in our module. It is pity that PrestaShop does not support to insert module into CMS Page.
Best Regards!
Hi, I have purchased your module (SP Search Pro) and also installed it, but module is not showing in my modules list. What should i do please? Thank You
I tried to register at http://magentech.com/member-area/submit-a-ticket/submit-ticket to send a ticket and I could not. I sent a ticket to http://support.ytcvn.com
Hi sir,
We received your ticket. We will respond you as soon as possible!
Thank you so much!
Hello I tried by reference (demo v1) it displays all products instead of just dem_1? And even demo_5 first instead of demo_1
Dear sir,
We see that you has not purchased our Module due to not being marked “purchased ” on your username. Please purchased it and then get support from us.
If not, please send us your purchase code to check again!
Thank you!
Hi,
Now, before buying a module, I ask questions about how it works. I was often disappointed.
So I’m asking you a question about how your module works to see if it meets my needs.
If you do not answer, so be it.
Have a good day
Dear sir,
So could you please clarify your question? We can not see what you mean 
Thank you!
Hello,
It is simple
I tested your demo. I searched for a product by its reference: demo v1 Your search has returned all products starting with demo_ * It lacks relevance and displays first demo_5
merci
Dear sir,
Our module was made up from the default things of PrestaShop. You can check again by searching key word “demo_1” on default Search Module (http://prnt.sc/esmkfm). It will brings the same results as our module.
Thank you!
Hello. I have just uploaded the module. It says that the module is installed, but nothing is found.
I cannot find the uploaded module in the backoffice.
Dear sir,
We checked but not found any your ticket from our support channel. Please go to our support center to post your issue to get our help: http://support.ytcvn.comPlease give us product name/ purchase code and website information to check it soon, and save time for you.
It will be replied within 24 hours ( except for holidays and vacation).
Thanks!
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I think you are not going to install. Could you please refund?
Dear sir,
You have to read our user guide: http://www.magentech.com/documentation/sp-Search-Pro/ And if you want us to install it, you have to buy the Installation service for Module.
Thanks!
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Official Support
I think you should support by installing and modifying your developed Module. I have installed the Module but needs to be modified.
Thank you
Dear sir,
You should read user guide to install this module.
Thanks!
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Lame excuses guys. There is written Support 5 months left. Its Okay never mind. May be i will not use your module at all. I regret that i have purchased it. Bye
Dear sir,
You can’t require us install it for you instead of read user guide before getting any support. We support you, not mean we have to do for you.
Moreover, this module is simple to install, if you want us to install for you, you should go to our forum, and give us information, wecan check and help you.
Thanks
Hi again, I have purchased your module and also installed it, BUT module is not showing in my modules list. What should i do please?
Thank you
Dear sir,
Please submit ticket, we will check it for you.
Thanks!
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Hi, thank you for reply. I have followed the instructions but no luck. After i upload the module, suppose it should show on my Modules list, right? Do you have skype Please?
Thanks
Please submit ticket, we need to check directly for you to find error,
Thanks!
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Hi, yes i have Submitted a ticket two days ago, but no result. Honestly, its not the way contacting with you guys. Email and wait for an answer 3-4 days??? Do you have skype or tel number? You have a Bug on your module
Dear sir,
Please tell me your ticket number? i will reply and add your skype ID to support.
Thanks!
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Hi, i dont know my ticket number. But surely i can give you my Skype ID: dima09800402
Thank you
Ok, we got it.
Thanks!
Hi,
I am really sorry for bothering you again. I would you like to ask. If Could you install it for me, would be greatly appreciated. The point is, better Developer touches the code
Thank you very much Regards
Dear sir,
Please go to our website, register an account and then go to forum post your issue, technical support will help you check. Please remember that your information and purchase code need to be filled, and don’t worry because these information is kept in admin area, nobody can see except you and admin.
Thanks!
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Hi,
I have purchased your module, its just amazing. I would like to ask, could you please install for me?
Thank you
Dear sir,
Please refer user guide and do as the guide. If you can’t install, you should buy extension installation service. http://www.magentech.com/documentation/sp-search-pro/Thanks!
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Hi, I have a trouble with the prestashop search native module… some products are not displayed on the search. Does your module help me to display all the results? (we have 25K products)
Dear sir,
Please give me your site info so I can check that. You can create a ticket in here: http://magentech.com/member-area/submit-a-ticket/submit-ticketThanks & regards!
Not Satisfied. I have raised the ticket 3 days ago. However till now i have not seen any progress. The modules doesnt show up on the list. have sent you guys multiple screenshots, login credentials provided. Still the problem remains same. Very disappointed.
Hello, I tried installing the module from the backend. I saw the msg saying that the module downloaded successfully. However the same module is not visible on the module list. Also i tried uploading the module via ftp . Same problem is occuring..
Dear sir,
Please submit ticket and give us your website information, we need check it for you.
Thanks!
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Official Support
I have raised the ticket yesterday only. Please look into it.
Thanks!
Please check your ticket, sir!
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Hello ! I purchased this amazing module but I’m facing a problem … I have tested with all differents hooks, the module doesn’t want to show … The only time I see the search bar is when I’m in the live edit from module position. But trying footer, display, top etc, the module is not there on FO …
Can you please help ?
Thanks !
Hi you guys,
Thanks so much for contacting us
Could you please submit your ticket at http://www.magentech.com/submit-a-ticket/submit-ticket ?
Please provide ftp account of your site and note your username on Themeforest, we need to have closer look to debug this issue.
Thanks!
Hello, I wrote you but I didn’t get any answer …
Hi DoudouJack,
We are so sorry that our support service is not available on Saturday & Sunday due to our weekend break.
Could you please give us your ticket ID here?
Our staff will check the error and send you the feedback within today.
Thanks & Regard,
Hi, I want to buy this module but i have pre-sale question, can this be hooked in the menu bar or atleast be sticky when we scroll down the page ?
Thanks
Hi vinfer07,
Thanks so much paying your attention to our theme
You can add this module in the menu bar. Please refer this guide to manage hooks.
http://doc.prestashop.com/display/PS16/Managing+HooksIf you are in need of further assistance, we are here and ready to help you.
Thanks & Regard,
Hi, 2 questions:
1. This is’n use native prestashop search? Native has some crytical bugs for me and I’m looking for replacement 2. It is not using url rewrite at all?... https://monosnap.com/file/rFQQQoarx4HfBCfRVcTWu25fZF6EXL#
Hi Konfedka,
Thanks so much for paying your attention to our module
Our module used native Prestashop search.
We aren’t sure that we get your question clearly, so could you please send us a screen shot about bugs you met? we need to have closer look this issue.
Thanks & Best Regard,
no, bugs are in native prestashop search with cyrillic symbols at the end of search words. Your module itself not affected, it’s a ps problem
Hi !
It is a very good Module. But one thing,
Support multiple shop and multiple language
One Probelem is, that Categorys are showing only in english even if there are other languages. You an just select the english categorys in the Setting Page of your module.
Many thanks for helping if possible. Thank You.
Hi FexBarker,
Thanks so much for contacting us
Please submit your ticket at http://www.magentech.com/submit-a-ticket/submit-ticket Please provide ftp account of your site and note your username on Themeforest, our staff will debug and fix it asap.
Thanks & Best Regard,
