skyoftech

skyoftech supports this item

Supported

14 comments found.

Amazing plugin! Its very useful! :)

Thank you so much, dinank123 ;)

Hi !

It is a very good Module. But one thing,

Support multiple shop and multiple language

One Probelem is, that Categorys are showing only in english even if there are other languages. You an just select the english categorys in the Setting Page of your module.

Many thanks for helping if possible. Thank You.

Hi FexBarker,

Thanks so much for contacting us

Please submit your ticket at http://www.magentech.com/submit-a-ticket/submit-ticket Please provide ftp account of your site and note your username on Themeforest, our staff will debug and fix it asap.

Thanks & Best Regard,

Hi, 2 questions:

1. This is’n use native prestashop search? Native has some crytical bugs for me and I’m looking for replacement 2. It is not using url rewrite at all?... https://monosnap.com/file/rFQQQoarx4HfBCfRVcTWu25fZF6EXL#

Hi Konfedka,

Thanks so much for paying your attention to our module

Our module used native Prestashop search.

We aren’t sure that we get your question clearly, so could you please send us a screen shot about bugs you met? we need to have closer look this issue.

Thanks & Best Regard,

no, bugs are in native prestashop search with cyrillic symbols at the end of search words. Your module itself not affected, it’s a ps problem

Hi, I want to buy this module but i have pre-sale question, can this be hooked in the menu bar or atleast be sticky when we scroll down the page ?

Thanks

Hi vinfer07,

Thanks so much paying your attention to our theme

You can add this module in the menu bar. Please refer this guide to manage hooks.

http://doc.prestashop.com/display/PS16/Managing+Hooks

If you are in need of further assistance, we are here and ready to help you.

Thanks & Regard,

Hello ! I purchased this amazing module but I’m facing a problem … I have tested with all differents hooks, the module doesn’t want to show … The only time I see the search bar is when I’m in the live edit from module position. But trying footer, display, top etc, the module is not there on FO …

Can you please help ? :) Thanks !

Hi you guys,

Thanks so much for contacting us

Could you please submit your ticket at http://www.magentech.com/submit-a-ticket/submit-ticket ?

Please provide ftp account of your site and note your username on Themeforest, we need to have closer look to debug this issue.

Thanks!

Hello, I wrote you but I didn’t get any answer …

Hi DoudouJack,

We are so sorry that our support service is not available on Saturday & Sunday due to our weekend break.

Could you please give us your ticket ID here?

Our staff will check the error and send you the feedback within today.

Thanks & Regard,

Hello, I tried installing the module from the backend. I saw the msg saying that the module downloaded successfully. However the same module is not visible on the module list. Also i tried uploading the module via ftp . Same problem is occuring..

Dear sir,

Please submit ticket and give us your website information, we need check it for you.

Thanks!
FAQ’s . Official Support

I have raised the ticket yesterday only. Please look into it.

Thanks! Please check your ticket, sir!
FAQ’s . Official Support

Not Satisfied. I have raised the ticket 3 days ago. However till now i have not seen any progress. The modules doesnt show up on the list. have sent you guys multiple screenshots, login credentials provided. Still the problem remains same. Very disappointed.

Dear sir,

We fixed all your problem, please check your issue.

Thanks!
FAQ’s . Official Support

Hi, I have a trouble with the prestashop search native module… some products are not displayed on the search. Does your module help me to display all the results? (we have 25K products)

Dear sir,

Please give me your site info so I can check that. You can create a ticket in here: http://magentech.com/member-area/submit-a-ticket/submit-ticket

Thanks & regards!

FAQ’s . Official Support

Hi,

I have purchased your module, its just amazing. I would like to ask, could you please install for me?

Thank you

Dear sir,

Please refer user guide and do as the guide. If you can’t install, you should buy extension installation service. http://www.magentech.com/documentation/sp-search-pro/

Thanks!
FAQ’s . Official Support . Facebook . Twitter

Hi again, I have purchased your module and also installed it, BUT module is not showing in my modules list. What should i do please?

Thank you

Ok, we got it.

Thanks!

Hi,

I am really sorry for bothering you again. I would you like to ask. If Could you install it for me, would be greatly appreciated. The point is, better Developer touches the code

Thank you very much Regards

Dear sir,

Please go to our website, register an account and then go to forum post your issue, technical support will help you check. Please remember that your information and purchase code need to be filled, and don’t worry because these information is kept in admin area, nobody can see except you and admin.

Thanks!
FAQ’s . Official Support . Facebook . Twitter

I think you are not going to install. Could you please refund?

Dear sir,

You should read user guide to install this module.

Thanks!


FAQ’s . Official Support . Facebook . Twitter

Lame excuses guys. There is written Support 5 months left. Its Okay never mind. May be i will not use your module at all. I regret that i have purchased it. Bye

Dear sir,

You can’t require us install it for you instead of read user guide before getting any support. We support you, not mean we have to do for you.

Moreover, this module is simple to install, if you want us to install for you, you should go to our forum, and give us information, wecan check and help you.

Thanks

yget

yget Purchased

Hello. I have just uploaded the module. It says that the module is installed, but nothing is found.

yget

yget Purchased

I cannot find the uploaded module in the backoffice.

Dear sir,

We checked but not found any your ticket from our support channel. Please go to our support center to post your issue to get our help: http://support.ytcvn.com

Please give us product name/ purchase code and website information to check it soon, and save time for you.

It will be replied within 24 hours ( except for holidays and vacation).

Thanks!


FAQ’s . Official Support . Facebook . Twitter

Hello I tried by reference (demo v1) it displays all products instead of just dem_1? And even demo_5 first instead of demo_1

Dear sir,

So could you please clarify your question? We can not see what you mean :)

Thank you!

Hello,

It is simple

I tested your demo. I searched for a product by its reference: demo v1 Your search has returned all products starting with demo_ * It lacks relevance and displays first demo_5

merci

Dear sir,

Our module was made up from the default things of PrestaShop. You can check again by searching key word “demo_1” on default Search Module (http://prnt.sc/esmkfm). It will brings the same results as our module.

Thank you!

Hi, I have purchased your module (SP Search Pro) and also installed it, but module is not showing in my modules list. What should i do please? Thank You

I tried to register at http://magentech.com/member-area/submit-a-ticket/submit-ticket to send a ticket and I could not. I sent a ticket to http://support.ytcvn.com

Hi sir,

We received your ticket. We will respond you as soon as possible!

Thank you so much!

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