14 comments found.
Hi there
I commented yesterday but haven’t received a follow up. Not sure if it was missed.
I have a few sections in my form, where there are multiple checkboxes to tick. When some boxes are ticked, we get an entry in the PipeDrive CRM. When lots of boxes are ticked, the entry appears as an empty field. Yet in the ‘entries’ part of WPForms – all the correct info appears. So it’s something to do with the CRM plugin or a configuration on PipeDrive. Any ideas? Or is there an email to contact for support with image attachements?
Thankyou.
Hello! Thanks for your request!
We responded to your request ( https://codecanyon.net/comments/26350489 ) 20 hours ago https://codecanyon.net/comments/26350929
Please let me know if everything works out.
Hi there
I have a problem, where I have a multiple checkbox which doesn’t seem to be submitting into PipeDrive via the WPForms. But when logged into PipeDrive I can add them. If I click ‘view entry’ in the back of WPForms, all these checkboxes which are checked are then visible. Is there any email I can contact to get assistance?
Hello! Thanks for your request!
I apologize for the inconvenience.
The problem is fixed in the latest version. Please download the latest version of the plugin.
Please let me know if everything works out.
hi there
i’m having a problem here where the form entry is submitted within wpforms (shows in the wp bakend) but the form is not showing in the pipeline crm. one entry did, the rest havent. pleae see log attached. any ideas? [2021-03-19 16:16:30] wpformspd.INFO: pipedrive decode response {success do not have permissions to do this.”,error_info check developers.pipedrive.com for more information about Pipedrive API.”,data} []
(WP_HTTP_Requests_Response: {\data\})"} []
Hello! Thanks for your request!
Such an error may indicate that you have specified in the `owner` field the ID of a user who is not in your Pipedrive
Check please.
Hi, is it possible to set the “Source” field in the Leads Inbox to “Web Forms” for leads generated through the plugin/wpforms submissions? Currently, leads come in as general “All sources” in pipedrive.
Thanks!
Hello! Thanks for your request!
Unfortunately this is not manageable, all leads get assigned source `API` https://developers.pipedrive.com/docs/api/v1/#!/Leads/addLead
Please let me know if you have any questions.
This plugin not working as expected.
I create some custom fields in Pipedrive. here a screenshot (http://prntscr.com/yyn3dj)
These custom fields not showing in your plugin dashboard. here a screenshot (http://prntscr.com/yyncm7)
So, How I can send those data?
Hello! Thanks for your request!
I can assume you just need to flush the fields cache.
page yoursite/wp-admin/admin.php?page=wpforms-settings&view=pipedrive
Please let me know if everything will work out.
I already connect WPForms with Pipedrive using your plugin but it’s not working properly. Let me know how I can connect this so that after submitting the form all data go to Pipedrive.
Here a screenshot http://prntscr.com/xzln6aHello! Thanks for your request!
As I can see, you selected type `Lead` and for some reason did not configure the fields, even the lead `Title` is empty.
For type `Lead`, tabs `Lead fields`, `Person fields` and `Organization fields` are used, you can see this by hovering over the question mark next to the type.
If, when submitting a form, you do not need `Lead`, but something else, select the type you need and setting the fields.
Please let me know if everything will work out.
It still not working. I can’t get all the information in Pipedrive. only name and content. please check these screenshots
1. form (http://prntscr.com/y1rslu) 2. WPForms (http://prntscr.com/y1rvyy) 3. Pipedrive (http://prntscr.com/y1rz50)
Thanks for your reply!
Please specify which field is the problem with and what information do you send to it?
okay, let me describe more clearly.
So when anyone submit this form (http://prntscr.com/y1rslu). I want all the field data to go to Pipedrive. how can I achieve this?
I already create a WPForms and connect Pipedrive API and your Pipedrive CRM plugin. here a screenshot ( http://prntscr.com/y1rvyy )
but the problem is I only get the name and content field data, not all the field data in Pipedrive. here a screenshot (http://prntscr.com/y1rz50)
I think the plugin has some problems. Please solve the issue or I want a full refund
Thank You
Hello! Thanks for your reply!
1. “how can I achieve this?” – yes, just indicate in which field what should be sent
2. “not all the field data” – what exactly and in what field are you not getting?
3. “I think the plugin has some problems” – actually the problem is not with the plugin, you just need to configure the fields.
4. Let’s try to find out. Please specify which field is the problem with and what information do you send to it.
`Title` – Are you getting the value you want? What value are you sending?
`Owner` – Are you getting the value you want? What value are you sending?
`Note` – Are you getting the value you want? What value are you sending?
`Label` – Are you getting the value you want? What value are you sending?
`Value` – Are you getting the value you want? What value are you sending? If you are trying to send ”$15000 – $20000”, it will be 0, since you cannot specify such a value through the Pipedrive interface, right? This field can only accept a number.
`Expected close date` – Are you getting the value you want? What value are you sending?
Fields like phone and email – place in `Person fields`, these are not lead fields, as well as in the pipedrive interface, right?
All you need is to specify which form fields, which fields of the pipedrive entities should be sent. It is a simple and flexible interface that is built similarly to our other pipeddrive plugins. The setup was easily handled by hundreds of other users. For example https://codecanyon.net/collections/7027517-pipedrive-crm-integration-plugins?sort_by=sales_count
Please let me know if everything will work out.
Only this 2 field data I can’t get. this 2 is a select input. frontend screenshot (http://prntscr.com/y58j7g)
Pipedrive screenshot (http://prntscr.com/y58v0a)
What can I do to get this fields data. and another things is how can I add more custom fields.
are you available for a small meeting?
please share your email where I can knock
Thanks for your reply!
Now everything is clear. The problem is that you don’t get custom fields in the lead fields (the point is that the lead does not have its own custom fields and this entity uses custom deal fields).
Please download the latest version. After that, take a look at `lead fields` in settings again. You should now get the missing fields.
Please let me know if everything will work out.
After update the plugin I test again. same issue. service and price not get the data. here a screenshot (http://prntscr.com/y91jz8)
I set the settings properly. here a screenshot (http://prntscr.com/y91v4t)
If you still not understand my problem please set a meeting. here my mail
akr@wemotif.comThanks for your reply!
For a value in a select / multiselect to be selected, you need to send exactly the same.
For example, Pipedrive has a field with values – 123, 1234, value1, Value2
Let’s say you are trying to send:
1. 123 – success
2. 111 – no result
3. value1 – success
4. Value1 – no result (since there is no such value in the list, that is, the case of characters is important)
The correctness of the operation of the selection logic has to be checked and everything is stable. If you pass in the correct value, you get the expected result.
`Value` – If you are trying to send ”$15000 – $20000”, it will be 0, since you cannot specify such a value through the Pipedrive interface, right? This field can only accept a number.
`Price Range` – as I can see this field is not present in the form settings. Did you add it after setting up the integration? If so, then you need to reset the field cache.
Please let me know if everything will work out.
HI guys, really sorry I have paid for WPforms pipedrive integration instead of contact 7 form , I am so sorry, can this be refunded and I buy the correct one.. didn’t realise there are sooooo many.
I haven’t used the download
Hello! Thanks for your request!
Please create request http://themeforest.net/refund_requests/new
Done thank you
Hi,
The integration was working (tested 6 days ago with success), however it appears that in the last few days something has changed and leads are no longer being generated. Has there been a change on the plugin or Pipedrive API side of things?
Thanks!
Hello! Thank you for your choice!
I apologize for the inconvenience.
Please enable logging (you will see the checkbox in the integration step where the api token was specified). Make a test submission and send a log file.
envato@itgalaxy.companyHere is the error: [2020-09-17 17:28:04] wpformspd.INFO: pipedrive decode response {success dataset is not valid”,error_info of the \”person_id\” or \”organization_id\” must be set.”} []
It works when the email address belongs to someone also in pipedrive account (which is why test worked) however it fails to generate new lead from a new email address
Thanks for your reply!
A lead cannot be created without a person or organization. When you specify the email of an existing person, the existing person is used, but when the person does not exist, then a filled field `Name` is required to create a person.
The form requires: Name, Email, and Title to submit. In the Settings, the Fields are set under Person: Name, Email and Lead Fields: Title. If the person’s email does not exist in Pipedrive, it fails to create a new person
Please make a test submission and send a log file.
envato@itgalaxy.companyOk it seems to be working now! I rebuilt the form with the 3 required fields and it seems to submit now.
Great! Thanks for your reply!
Please let me know if you have any questions.
Hi, is it possible to have a form create a Lead in Pipedrive rather than a Deal, Activity, etc? Thank you
Hello! Thanks for your choice!
Please download the latest version. Lead creation is now possible. Remember to reset the plugin field cache after installing the new version.
Please let me know if you have any questions.
Thanks for the quick turnaround!
Hello! Thank you for your choice!
I apologize for the inconvenience.
Please enable logging (you will see the checkbox in the integration step where the api token was specified). Make a test submission and send a log file.
envato@itgalaxy.companyLogging is enabled, but log is not updating on submitting the form.
Hello! Thanks for your reply!
Please provide temporary access to the administrative panel.
There is no zip file when I download the file. Where do I find the Wordpress plugin file
Hello! Thanks for your request!
You can download the archive with the plugin in your download list – https://codecanyon.net/downloads
Please let me know if you have any questions.
Nice work, GLWS
Great Work, Congratulations GLWS
Congratulations, Nice Work, GLWS