373 comments found.
Hi your Software is missing important features like 1)Product Attributes 2)Online Store
Hello, I didn’t fully understand the purpose of the document add-on. Could you please explain why this feature is useful? This will help me decide whether to purchase the add-on or not. Thank you.
I also see that there are four WhatsApp add-ons. Could you please explain the differences between them?
Thank you for your question.
For a clear explanation of the Document add-on and the differences between the WhatsApp add-ons based on your use case, please reach out at alpesh@workdo.io. Our team will guide you in detail.
How can we update our old version with your latest release?
Thank you for your question.
To update to the latest version, please follow the upgrade steps mentioned in this guide: https://workdo.io/documents/dash-saas-setup-guide/.
Thanks for your swift response.
the demo doesnt allow for creating a new employee with new name?
Thank you for your question.
In the demo, some features (like creating new employees) are restricted for security reasons. Once you purchase the product, you will have full access and can use these features without limitations.
Farniture business management Addon available?
Thank you for your question.
Currently, we don’t have a specific add-on for furniture business management.
If you still have questions or have specific requirements, feel free to share them at alpesh@workdo.io for custom development.
Hi – Is there an ability to manage/configure the left menu? I would like to be able to change the order or stack some of the menu items.
Thank you for your question.
Reordering or customizing the left menu is not available by default, but it can be done with small custom development.
If you still have questions or need assistance, please create a support ticket here: https://support.workdo.io/.
Good day! pre purchase question, does you attendance app has real time location?
Thank you for your question.
Currently, real-time location tracking is not available in the attendance system. However, it can be implemented through custom development based on your requirements.
If you still have questions or would like to proceed, feel free to share your requirements at alpesh@workdo.io.
Hello,
I am evaluating WorkDo Dash SaaS for a multi-tenant use case and I have a few technical questions before purchasing:
1. Is the system built as a true multi-tenant architecture from the beginning, or is SaaS functionality added on top of a single-tenant system?
2. Since the system is modular, are all modules following the same tenant-aware database structure (tenant_id / company_id)? Or do some modules handle data differently?
3. Are all core tables (users, tasks, modules data, logs, etc.) properly indexed with tenant_id for performance?
4. How does the system handle large data growth across multiple modules (tasks, activities, logs, etc.)? Is there any archiving or cleanup strategy?
5. Do reports and dashboards run directly on transactional tables, or is there an optimized/reporting structure?
6. Is it possible to isolate or move a single tenant to a separate database if needed in the future?
7. Are caching and queue systems (Redis, background jobs, workers) used for performance optimization?
8. Can you share a sample database schema or structure for a few core modules?
I am specifically looking for a scalable and consistent SaaS architecture across all modules, so your answers are very important.
Thank you.
Thank you for your question.
For detailed or technical inquiries, feel free to reach out at alpesh@workdo.io
Hi, presale question.
Can reminder notifications be automatically triggered via SMS or WhatsApp based on configurable time offsets (e.g., 24 hours and 2 hours) before the appointment start time?
Thank you for your question.
Currently, reminder notifications are not automatically triggered for appointments via SMS or WhatsApp. However, this can be achieved with custom development based on your required timing (e.g., 24 hours or 2 hours before).
For further discussion, feel free to share your requirements at alpesh@workdo.io
Thank you for your response! Do you plan to add that feature? Because it is really needed for everyone not only for me.
On the other hand, is this possible with email notification currently?
Thank you for your suggestion—we truly appreciate it.
Yes, we’re considering this feature for future updates.
For further discussion or specific requirements, feel free to reach out at alpesh@workdo.io
Thank you! On the other hand, is this possible with email notification currently?
Currently, email notifications are available for appointment creation and status updates only.
If you need additional or custom notification logic, it can be implemented through custom development. Feel free to share your requirements at alpesh@workdo.io.
In the latest version of WorkDo Dash SaaS, I would like to understand how the multi-company (workspace) functionality works.
Currently, I am unable to find any option to create a new workspace or switch between existing workspaces on the dashboard.
Kindly assist with guidance on how to:
Create a new workspace/company Switch between multiple workspaces
Thank you.
Thank you for your question.
We’ve shared the detailed update with you via email alpesh@workdo.io. Please check your inbox, and feel free to reply there if you need any further assistance
Thank you for your prompt response. Highly commendable I must admit. Please, any plans to release the multi-workspace feature? This is one of the most interesting and unique feature that attracted me to your solution
You received our updates via email at alpesh@workdo.io.
Hi workdo dash New update not working properly when i try to update script its not updating so i can install fresh then login and change password, login details, color change etc i got same issue Forbidden You don’t have permission to access this resource. Kindly Solve This Issue
This issue is usually related to server permissions or configuration during the update process.
Please submit a ticket on our support portal with your details: https://support.workdo.io/ and our team will assist you.
Hi, where is the changelog ? Could you please share the link or place of it?
You can view the changelog here: https://workdo.io/changelog/workdo-dash-saas-open-source-erp-with-multi-workspace/
It includes all recent updates, improvements, and fixes
Hi, Its a presale question if answered please. Do you have any add on for CNG, Petrol Station at the moment or any plan to make it available in near future please. Thanks
Thank you for your interest.
At the moment, we don’t have a specific add-on for CNG or petrol stations. However, we’re always working on new features and industry-specific solutions, so it may be considered in future updates.
If you have specific requirements, feel free to share them—we’d be happy to note them for our roadmap
I have installed the system and paid for the Rota add on, installed it and added to subscription but there is no rota link showing in the admin panel of the user? Its also activated correctly.
Please share the issue details on our support portal: https://support.workdo.io/ and our team will assist you quickly.
hallo, does the mobile app support POS functionality
Thank you for your question.
Currently, POS functionality is not available in the mobile app.
okay – any plans to implement it – also i have noticed you have multiple mobile apps instead of one
Attendance – Dash Mobile App Project Management – Dash Mobile App Support Ticket – Dash Mobile App Sales – Dash Mobile App Lead Management – Dash Mobile App
can you just make 1 super app
Thank you for your suggestion.
We truly appreciate your feedback. We’ll consider this for our future roadmap as we continue to improve and enhance our products.
hallo – for the dd ons like restaurant, tours and travel, appointment etc
can they be embedded on clients website or can system be mapped to work on the clients own domain
The add-ons are designed to work within the main system and cannot be embedded or run directly on a client’s separate domain.
If you have a specific use case in mind, feel free to share it with us at alpesh@workdo.io — we’ll be happy to guide you with the best possible setup
best example i can give you is tawk live chat and how you can embed it on your website but operate it from the tawk website
this erp should have such functionalities is what am saying coz nowdays almost every person has his own website where they want to handle the clients from
Thank you for the clarification
We understand your use case—similar to how tools like live chat can be embedded and managed centrally.
At the moment, this functionality is not available in the system. However, it’s a valuable suggestion, and we’ll consider it for future updates.
If you’d like to discuss your specific requirements in more detail, feel free to reach out at alpesh@workdo.io
Hi, I hope you are doing well. I would like to inquire whether it is possible, when selling products through a website built with WordPress, to integrate the online store’s frontend with your ERP system.
Thank you for your question.
Integration with a WordPress-based store frontend would require custom development.
Please share your detailed requirements at alpesh@workdo.io, and we’ll review your use case and guide you further.
Hello, I bought now! There are any doc, to develop internal add-ons?
Thank you for your purchase.
We provide the full source code, so you can develop and customize internal add-ons based on your requirements. If you need any questions, feel free to share your query at alpesh@workdo.io.
Hello, are you received my security report warning?
We’re not able to locate your security report from this context. Kindly share the details at alpesh@workdo.io, and our team will review it and get back to you.
Hi Everyone, would anyone be willing to assist with updating my script? I will pay
Thank you for your message.
Please share your detailed requirements at alpesh@workdo.io, and we’ll review your request and assist you with the update.
Hello, does this CRM system support multi-level access, including: Super Admin (SaaS administrator) Company-level login End-customer/client login (to view orders and support requests)
Thank you for your question.
Yes, the system supports multi-level access including Super Admin (SaaS Admin), Company-level users, and end customers/clients with their own login access.
If you have any specific access control requirements, please submit your query via our support portal: https://support.workdo.io/ Our team will guide you further.
I know there are 5 apps for Dash SaaS. Is there a possibility of a PWA addon?
Thank you for your question.
Currently, a PWA add-on is not available. The system offers a mobile app instead.
If you have any specific requirements, feel free to share them at alpesh@workdo.io.
