330 comments found.
Do you have Email Marketing with AI Addon?
We need to plan it. If you can share the complete idea, we can proceed quickly. Please share it here: alpesh@workdo.io
Is there support documentation for users (our clients)? The setup and such isn’t helpful. I’m hoping there is a user guide for the client/company and their employees.
Is it possible to use firebas chat to replace pusher because it’s better and scalable?
We will plan.
Hi Pre-sale question! For the Dash Saas.
1. Is it possible to connect the whatsapp chat add on to the CRM? So if we see the leads coming in from whatsapp we can see it in the CRM
2. Is there a way to automatically follow up leads through whatsapp?
1. You can check the Whatsapp Chat addon.
2. Not now but we will plan.
Please check ticket 1743662677 ! Thank you so much
Replied back! Please check again. Thanks
Sure
Hi I have created a new access, please check on the ticket again !
Please communicate only through the support desk; there is no need to provide updates each time here.
Okay will do. I already send a message there. Thankyou!
Great
Recommendation for Ticket Support System
Currently, users are unable to submit their support tickets directly to a company, which is a crucial missing feature. To enhance the user experience and streamline support, you should introduce a Company Profile Page with the following key sections: 1. Support Ticket System – Allow customers to submit tickets directly to the company. This is the most critical feature. 2. Contact Us Page – Provide a direct way for customers to reach the company. 3. About Us Page – Display company details, mission, and background.
Advanced Features for Expansion
For a more comprehensive solution, you can extend the company profile with additional features: • Products & Services Listing – Companies can showcase their offerings, making the platform more versatile. • Inventory Management – Optionally allow businesses to manage their inventory within the system. • E-commerce Capabilities – Add a “Buy” feature so companies without a website can sell directly from their profile. • Custom Domain Requests – Enable businesses to request a custom domain if they don’t have a website.
By integrating these features, the platform can evolve into a complete business solution, offering support, sales, and branding—all in one place.
If the features already exist, tell me how I can integrate them into my app.
Hi,
Good suggestions, we will plan it.
HSN CODE Missing in invoice
Do you have a plan to use AI more effectively for tasks like automation, auto-entry, analysis, business planning, budget planning, auto-reminders, next target suggestions, lead tracking, and client searching?
We will need to think on it.
HI, Could you please consider creating the option to not include TAX in transactions, in the UK some clients are not registered for TAX and therefore do not show Tax on transactions.
Many Thanks
Good idea, will do.
Brilliant, thank you!
Hi, do you have any timescale to adding the option to not include Tax?
Many thanks
No
1-If i buy addon POS and WordPress (WooCommerce) – Dash SaaS Add-on, data will they work togather? means both addon most share single inventory or data.
2- As it will be saas, can each client use their on domain?
1. Yes you can check documentation
2. Yes there is a workspace wise domain option.
- I recently purchased WorkDo Dash SaaS, and I’m really impressed with its features. However, I wanted to ask if you have any plans to add an OKR (Objectives and Key Results) & KPI (Key Performance Indicators) module as an add-on.
- Many open-source platforms like ERPNext, Odoo, and Metabase offer compliance tracking based on country-wise labor laws, allowing businesses to set objectives and measure key results related to workforce compliance.
Hi,
We can plan it if you can share more details with us. Please share here alpesh@workdo.io
Hello, When is the next update please?
Very soon.
great
Hi. Is Nginx necessary? I ask because “hostinger” cloud/shared hosting has not root permission to install it. Thanks Michele
Hi, No. We prefer apache with a shared server.
I suggest improving the multiple payment option, as it is an essential feature.
For example, if a customer buys an apple for $100 but only has $10 in cash, they should be able to pay the remaining amount using a card ($20) and a gift voucher ($70).
In another scenario where a customer buys an apple for $70, there should be a designated field to enter the amount they are paying. For example, if the customer pays $100, the system should accurately calculate and display the balance to be returned.
Hi,
Thanks for your great suggestion, we will plan soon.
what’s the link to script updating to lates version?
Please check here https://workdo.io/documents/documentation-for-set-up/#upgrade-process
I see you posted make addon. Can you work on n8n addon
We will plan soon.
please answer the Ticket : 1737645426
Sure
Still waiting for the last question of the ticket 1737645426, i want to know how to add custom currency ass my country currency isnt on currencency list
Yes we will reply soon.
I repply back
Sure will do.
Please can this solution be hosted on Shared hosting
Yes.
Hello, I noticed that every customer must set up the email SMTP setting the emails can be set. Can this be done in the superuser setting? Whereby every customer can use the SMTP setup I did on the super admin page. Maybe a checkbox that says it is used by all. So that I don’t need to do a new email setting at the customer level all the time I have a new client except for the customer who explicitly requests that he wants to use its email SMTP setting.
By default, the system will use the superadmin SMTP details. However, if the customer prefers to use their own SMTP settings, they can configure it within their company’s settings.
okay thanks
Please communicate here https://support.workdo.io/
Hi, if two tenant has the same client with same email address, how it manages client login for each tenant / company ?
Hi, never mind i find my answer. Thanks
Good to know.
Can invoices be sent from the system to individuals who don’t have an account on the system? For example, if I sell a subscription to a customer who then gains access to the system, can that customer use the system to send invoices to their employees personal email adresses? If this is possible, are the invoices sent from the system’s domain email address, and are these invoice emails branded with the system/SaaS name?
Hi,
The company owner can add their own SMTP for the same and it will be use for sending email. If they have not added then it will be use Superadmin SMTP.
Ah great! Follow up questions: These invoices can be sent to anyone@gmail.com for example?
Is there an option to brand the invoices sent by my customers to their clients?
For example on how sometimes livechat widgets show a copyright or brand link in the footer region, powered by “saas name”
I would really like to know if the invoices can be branded in the footer also with clickable link.
Also, can i charge per invoice sent by my customers? Like a pay as you go model?
Hi,
You will need to do custom code changes for the same.
