Hello friend,

Thank you for contacting us.

We will get back to you on this very soon.

Thank you, WeCreativez

Hello friend,

Thank you for contacting us.

Could you please explain this in more details? I mean, where do you want to add these icons?

We would love to here from you.

Thank you, WeCreativez

Please check this https://developer.apple.com/documentation/webkit/promoting_apps_with_smart_app_banners

Hello friend,

Thank you. Please let us check and get back to you very soon.

Thank you, WeCreativez

Olá, meu amigo,

Sim, você pode mostrar/ocultar o widget de acordo com os posts e páginas. Já temos esta opção.

Se você tiver algum problema com nosso plug-in, estamos aqui para ajudá-lo.

Obrigado, WeCreativez

Thank you

Deactivate the Firewall, if you have to deactivate any plugin or option to test, please do so. I already generated a full backup of the site

Thanks for your reply,

I know that I am insistent with the messages; but I’m desperate, thanks again and sorry for the inconvenience.

Hello friend,

Don’t worry we are here to help you fast and quickly.

Thank you for taking the backup. Please allow us few hours to check and get back to you with solution over the support email.

Thank you, WeCreativez

thank you very much, stay tuned

Hello friend,

Thank you for contacting us.

Could you please share some more details. Like, are you facing issues with inbuilt analytics or with Google tag manager?

Waiting for your reply.

Thank you, WeCreativez

Hello, of course I’ll explain

All this is also explained in the email that I sent you from your Support Ticket. The problem comes when I enter the Analytics section (See image: https://ibb.co/DCc0wmr), the data of any person who leaves their data is not registered, if a person clicks on the WhatsApp icon (to chat with someone), it does not register the click either, it does not register anything in that section.

If I am logged into the Wordpress administrator, if the click is registered, and if someone leaves data, if they remain registered in the Analytics section of the wordpress (https://ibb.co/DCc0wmr)

I explained all this to you in the email that I sent you a few days ago, I also attached the access data to Wordpress.

Hello friend,

Thank you for the comment. Somehow, your email was in the spam folder. We just replied to your support email.

Could you please check your email?

Thank you, WeCreativez

Hello friend,

We are done with the documentation. You can read more at the following documentation link: https://docs.wecreativez.com/document/wordpress-whatsapp-support/#google-analytics-4

You can trigger custom Google tag manager event with our `wws_message_sent` trigger.

If you still having any issues then please contact us via the support link and one of our technical experts will provide you priority support through the ticket system.

Thank you, WeCreativez

It doesn’t display how to use with Google Tag Manager, which is what we’re asking about.

I think I did not update the document correctly, it only looks like configuring it with Google Analytics

Hello friend,

Please check the following link to track the our click event using the Google Tag Manager.

It required plugin version 2.4.0 or higher, so please update the plugin version to the latest version.

Thank you, WeCreativez

Hello friend,

We are done with the documentation. You can read more at the following documentation link: https://docs.wecreativez.com/document/wordpress-whatsapp-support/#google-analytics-4

You can trigger custom Google tag manager event with our `wws_message_sent` trigger.

If you still having any issues then please contact us via the support link and one of our technical experts will provide you priority support through the ticket system.

Thank you, WeCreativez

It doesn’t display how to use with Google Tag Manager, which is what we’re asking about.

I think I did not update the document correctly, it only looks like configuring it with Google Analytics

Hello friend,

Please check the following link to track the our click event using the Google Tag Manager.

It required plugin version 2.4.0 or higher, so please update the plugin version to the latest version.

Thank you, WeCreativez

Hello friend,

Thank you for contacting us.

Please allow us 24 hours. We will send you the documentation link on Google tag manager for tracking.

Thank you, WeCreativez

Hello friend,

We are done with the documentation. You can read more at the following documentation link: https://docs.wecreativez.com/document/wordpress-whatsapp-support/#google-analytics-4

You can trigger custom Google tag manager event with our `wws_message_sent` trigger.

If you still having any issues then please contact us via the support link and one of our technical experts will provide you priority support through the ticket system.

Thank you, WeCreativez

Hello friend,

We are done with the documentation. You can read more at the following documentation link: https://docs.wecreativez.com/document/wordpress-whatsapp-support/#google-analytics-4

You can trigger custom Google tag manager event with our `wws_message_sent` trigger.

If you still having any issues then please contact us via the support link and one of our technical experts will provide you priority support through the ticket system.

Thank you, WeCreativez

Wow thanks

You are most welcome my friend.

Please feel free to contact us if you have any issues. We are here to help you.

Thank you, WeCreativez

Hello friend,

Could you please contact us via the support link? So, one of our technical experts will check the license issue and provide you with the fastest support.

Waiting for your support email.

Thank you, WeCreativez

Hello friend,

Thank you for contacting us.

Yes, the plugin is for a lifetime and you will get updates for a lifetime.

Please feel free to ask us any questions, we are here to help you out.

Thank you, WeCreativez

Hello friend,

Thank you for contacting us.

Yes, you can hide widget on selected pages.

Please feel free to ask us any questions, we are here to help you out.

Thank you, WeCreativez

can i hide in a pag what contains certain URL? example: hide when www.combo.com/rob/...

Hello friend,

Thank you for contacting us.

You can hide the widget on a selected page or post it from the plugin settings. If you want to hide widgets on URL bases like www.combo.com/rob/* then please contact us via the support link. They will provide you the snippet for it.

Thank you, WeCreativez

Hello friend,

Thank you for contacting us.

Please contact us via the support link so, that one of our technical experts will check the issue deeply.

Thank you, WeCreativez

Hello my dear friend,

Thank you for contacting us.

We received your support request and we are working on it. Please allow us few more hours to get back to you with the solution of your questions.

We will get back to you very soon.

Thank you, WeCreativez

Hello friend,

Yes, it is very possible to show WhatsApp based on each author post. Here we need some customization in the plugin to make it possible.

Please feel free to contact us. We are here to help you.

Thank you, WeCreativez

Hello friend,

Thank you for contacting us.

Did you try to clear the cache after installation of the plugin?

Waiting for your reply.

Thank you, WeCreativez

Hi! Thank you for reply. Actually, yes, I cleaned cache and I ran file optimization.

Hello friend,

Please contact us via the support link so, that one of our technical experts will check the issue deeply.

Thank you, WeCreativez

Hello my friend

Thank you so much for letting us know about this PHP 8 issue.

We fixed the issue in the version 2.3.2. Please update plugin to the latest version.

Please feel free to ask us any questions. We are here to help.

Thank you,

WeCreativez

Hi, just found these two warnings after updated to php 8, you might want to know

PHP Warning: Attempt to read property “name” on array in /wp-content/plugins/wordpress-whatsapp-support/includes/admin/class-wws-admin-settings-api.php on line 693

PHP Warning: Attempt to read property “term_id” on array in /wp-content/plugins/wordpress-whatsapp-support/includes/admin/class-wws-admin-settings-api.php on line 692

Hello friend,

Thank you so much for lettings us know about the errors.

Could you please share the full log of error on support@wecreativez.com ?

We would love to help you out.

Thank you, WeCreativez

Hello friend,

Thank you for contacting us.

Currently, you can exclude the widget on selected page or post but if you want to show only on pages then it is very possible small snippet of code.

Please feel free to ask us any questions. We are here to help.

Thank you, WeCreativez

Did you have link of tutorial that small snippet of code?

Hello friend,

Thank you for contacting us.

Yes, you can place the widget top left, top center, top right, botton left, bottom center, and bottom right.

Please feel free to ask us any questions. We are here to help.

Thank you, WeCreativez