340 comments found.
Hi, I see this hasn’t been updated since 2022, are you planning to make it compatible with WordPress 6.5 / 2024 + Gutenberg Loop Query templates?
I can’t even find a demo to see it in action anywhere?
Thx
We haven’t released any updates lately, but we haven’t received any complaints or bug reports either.
Unfortunately, we do not have a demo site for this plugin.
Thank you
the shortcode [userpro_bookmarklist] is not working anymore .. you have to use collection instead ..
Please reply to me in Support Ticket.
Cannot activate license. Says ” You have entered an invalid purchase code or the Envato API could be down at the moment. “
Can user Bookmark his favourite categories , so that next time he logs in he is shown only posts from these categories ?
Hi,
Yes.
Can you please tell me how I achieve the above ? As far as I can see, it adds posts or categories to his bookmarks. But next time user visits site, he is to be shown only those posts from his favorite categories ?
Can you open a support ticket and provide admin access?
Done.. please check
Thanks.
2 pre-order questions. Can visitors bookmark single posts at archive level? Is there a non-logged in facility?
Hi,
Can you be more specific? I didn’t quite understand about the archive level. Users must be logged in to post or save information.
Archive level – when viewing posts in an archive (rather than single post). Record favourites anonymously (by session or cookie) when not logged in.
Unfortunately, there are no such possibilities.
Hey guys, the download package contains the messages plugin, not the bookmarks plugin
Hi,
There should also be a plugin installation package… If the installation fails, then initiate a ticket and we will help you.
there is, but inside the zip file is the private messaging plugin, not the bookmarks plugin
I handed it over to the department in charge, but I haven’t received a reply yet, everything will probably be sorted out on Monday.
recent update is not available in downloads. kindly fix
Hi,
What error do you get when you trying to download?
Actually there is no error. I received the email about userpro bookmark update availability but when I download, there is only old version available for download.
Hi I have purchased a license for UserPro and Bookmark for UuserPro along with the theme, will I get support from you for these plugins?
Hello,
Thank You for contacting us,
In most cases no, because we have no contracts with 3rd party theme creators.
Usually they provide purchase codes to their customers, that are already 3-4 years old, and are known to us to be used by a lot of people, which goes against our policy, that is 1 website = 1 license.
In other words theme provider did an integration, but did not actually sold the product.
Have a nice day.
Thank you for your answer.
Support, Can this plugin bookmark user profiles as well?
Hello,
Thank You for contacting us,
It can’t, object You’re trying to book should be a post type.
Have a nice day.
Hi, our user bookmark plugin conflicts with other gallery plugins, when we activate it, our gallery images overlapping eachother,, deactivating solves the problem,
we are using avada theme.
Kindly suggest a fix.
Hello,
Thank You for contacting us,
Try this:
Admin Dashboard-> userpro->user bookmarks->expand “shortcode settings”
Try to play a little with different parameter variations with these settings:
Default Alignment
Inline Display
If it doesn’t help, raise support ticket, include admin credentials and we will attempt to fix it for You.
Hi, it doesn’t seems to work. I have sent you credential details in support email with the link where it is causing the problem. please check and fix.
Thanks
Hello,
I will look into it now.
Have a nice day.
Hi there Each time I install this plugin it breaks my website. My users only see Critical Error, contact website administrator
Hello,
Thank You for contacting us,
Please raise support ticket and if possible provide in it
wp-admin and FTP temporary credentials,
we can try to debug it and solve Your problem, that causes such issue.
And if You can’t provide such credentials, then follow this guide:
https://wordpress.org/support/article/debugging-in-wordpress/Turn on debugging
And provide us with contents of debug.log, it generates/updates automatically, when Your website breaks.
By default it should be here: server->wp-content->debug.log
Have a nice day.
I am very sorry, but I can unfortunately not turn on debugging as my site is extremely busy with lots of traffic. I already found another plugin to use, so if it is okay with you, I would like a refund. For future reference, my site uses the latest Wordpress and the KLEO theme. You might have other people with the same issue. I am sure it is a great plugin, but I could not wait. I have 10000 subscribers and needed a solution asap.
Hope you understand Kind regards Steven
PRESALES: i want buy but….... My users will bookmark hundrerds of posts, do you want to say there is no bookmark pagination in bookmark list or settings for that? .......
Also when i click add to bookmark post = page not refreshing, when i remove from bookmark = page IS REFRESHING! = why? said in desc ajax is used, why pages refreshes, when user want remove smth and page is long.. he need start from beginning ?
Hello,
Thank you for getting in touch with us.
Unfortunately there is no paging functionality.
Please raise a support ticket for further help.
Hi. Why aren’t these plugins (userpro addons) updated anymore?
Hello,
Apologies for that issue.
For a time there was no need to update. However now there is a dedicated person to do those things. So in conclusion it will be updated.
Hi there,
I have two questions:
1. All content for my users is private so I am looking for an option to make “Private” option default when creating a new collection. This means to remove/hide radio buttons “Private” and “Public”
2. How to add text “BOOKMARK ME” as shown in your demo?
Thank you.
Best, Brando
just to add question/issue 3. I noticed one bug now: When I want to create a new category, enter name and click create new category, the page moves on top by adding /# in the slug … please assist.
Hello,
Thank you for getting in touch with us.
1. You should change in plugin_name/functions/ajax.php file, at line 113, in wpb_addcollection function, after equal sign write > ‘private’; // <
Other things such as selection of public private you can hide via css.
2. There is option for ‘Add to collection’ text which you can change.
3. Please raise a support ticket for further assist and provide more information.
Hi there,
1. Will try and let you know. 2. That relates with the button to add content to collection, and what I want is to add and change this label here > https://ibb.co/Jd1RKXr As for now, mine one shows like this without that > https://ibb.co/BBYM4Pm 3. Will do, tnx
Thank you in advance and I look forward to hearing back from you soon.
Hello,
1. Okay.
2. To change go to -> plugin_name/functions/widgets.php line 64th, change default name, also translation in main userpro plugin for Bookmark Me text. Could you elaborate where exactly you put this widget?
Hi there,
This doesn’t work for us > please see here https://ibb.co/TwjjsBp. Please assist.
Also, I see the last time you updated this plugin is 24 April 18 which was a long time ago. Why there are no new updates of this plugin? Please don’t reply with “there is no need” or something like that as there is always room for improvements and innovations.
Will you update this plugin anytime soon, and if yes, when? I need to know and make sure you will keep improving thus I can make further decisions.
Thank you in advance.
Best, Brando
Hello,
There should not be ’>’ symbol after ’=’. Remove it.
Can not tell you for sure as much as I would want to tell you. And yes, I agree with you, there will always be room for improvements.
Have a nice day
Hi Robert,
thank you for your help. I know there is always room for improvement, however, do you take any action or these are just words and wishes?
You didn’t fully reply to my questions. “Will you update this plugin anytime soon, and if yes, when?” These were very specific questions.
Thank you in advance.
Best, Brando
Also, if you stopped with the development and you have no idea when will you update it, you should inform people so they can look for alternatives who updates regularly. In my case, I need someone to trust he will keep developing software as it impacts my business directly. Hope you understand that?
Hello,
Well, this is not planned yet so I can not tell you when this add-on we upated.
Have a nice day.
Presale Question: I’m looking for a plug-in to allow users to bookmark their lessons in Learndash and Shared Course Steps enabled similar to a “WP-Favorites” plugin. The issue is this Shared Course Steps. It changes the way the URL works.
Previously I used a WordPress plugin called WP-Favorites. This worked fine with Learndash until I activated Shared Course Steps. Now the link it saves goes to a course page.
Here’s how the last support person described what may work:
“We went over some “favorites” plugins. Most if not all “favorites” plugins use the get_permalink() function, meaning that it’s going to save the favorite via permalink / URL only.
What may work Learndash with Shared Course Steps enabled is a plug-in that hooks into the LearnDash code using the learndash_get_step_permalink( $post_id, $course_id ); function.”
Is there any chance that this plug-in could work?
Hello,
Unfortunately this plugin is adding to collections in the same way of saving URLS (posts links).
Is it possible to save/bookmark media attachments if they’re inside a gallery on the page? Not the page itself, but the thumbnail image? Or is it possible to customize that feature with this plugin?
Hello,
Apologies for inconvenience.
At the moment this is not possible.
Hello, i have seen your plugin and tested the old version 4.0.1 which it had some issues like given the same bookmarked content to all other users without their permission or without they being doing the bookmarks another issue is that the private collection is not displaying at all have these issues been fixed or should i follow your instructions to fix these issues?
Hello,
Apologies for inconvenience.
Please raise a support ticket.
Hi there, I bought this a couple weeks ago, and just had a few questions: 1) Is there anyway to show the global ‘bookmark count’ for a particular post (i.e. a shortcode that spits out a number)? 2) Is there anyway to show a list of the most popular bookmarked posts (private & public) via a shortcode? 3) Is there any plugin settings to remove the ‘public’ & ‘private’ choice completely when creating a new collection without using CSS {display:none}?
Hello,
1) Unfortunately, no, it requires custom coding. 2) Again, unfortunately, but no. 3) No.
Hi, I’ve seen an old change log, is the plugin compatible with last WP version?
Hello, yes, it is compatible.
Hi there, I purchased the plugin but I have a few issues:
1. I registered for your support forum but never got the confirmation email so I can’t post there. I tried registering again but it said my email was already registered. I checked my spam folder. Can’t register.
2. I don’t want the whole widget below posts. I just want the icon. Your default is the heart icon but it doesn’t work. I checked and I think it may be because you are using the deprecated “fa” for Font Awesome instead of “fas”. I would also like to change the icon to the star and it would be great if I could do that in the admin panel.
3. I want to output a logged in user’s favorites list on a specific page on my site. What code can I use in my page template? I tried the code in your docs but that just outputs the favoriting widget, not the list of favorites.
4. I need to separate out the favorites under headings for different categories. Can you show me how to output favorites in cat=>5 for example? So I would have heading-Video with all cat video links output below, then heading-Audio with all cat audio favorites output below that heading and so on.
5. How can I customize the output for thumbnail, link, excerpt etc?
Thanks, GWD
Hello, could you please raise a support ticket for your issue for further assistance?
I was unable to register for the support forum so I sent the above to the contact us link on the Envato support page. Thanks.
Thank you for getting in touch with us. We will reply you as soon as possible.
