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when i click to bookmarks link on a specific users profile, nothing happens…
Hello. Could you please raise support ticket and share your website URL?
Already did, thanks!
Great! We will give you answer as soon as possible.
How can I hide the word (private) that is displayed next to the collection name?
I can’t find it anywhere in files.
Hello. Could you please give us more details or send screenshot in support ticket? We need to know about what exact place you are talking. Thanks in advance.
I mean on the front-end. When I create a private default collection, the word (private) is added to the name automatically. How can I have only “collection name”, and not “collection name (private)”?
Hello, sorry for delayed answer. Please answer us back to the support ticket you have raised.
Hi, I just answered in the ticket. Looking forward to your reply. Thanks
Great. We replayed back to you.
how can we find the bookmarks in the database?
Hello, please find in the usermeta table, in the row “_userpro_collections” at “meta_key” collumn.
Any way to see other members collections on their profiles? The plugin shows only logged in users collections…
There are settings “Display public bookmarks to non login users”
(UserPro -> User Bookmarks).
But that isn’t what I asked for, I want to show users collections on their profile pages. When you look at someone else’s profile, I want you to see “THAT” person’s list.
Did you turned on setting “Display bookmarks on the users profile”?
Yes it is. But it only shows logged in users collections not the profile which displaying…
Thank you for the explanation. You can add it manually in the code. Please follow path userpro-bookmarks\functions\api.php and replace $output; variable with $this->bookmarks($args); You will get all user bookmarks. Please check attachments in the support ticket too.
I tried this but nothing changes… Do I have to change all the ”$output” variables?
We are still investigating this issue and will give you the solution tomorrow latest.
Hello, any solution yet?
Hello, keep in touch in the support ticket, we will investigating your issue.
Is it possible to change the text “Bookmarks” and “Collections” to something else more relevant to my website?
Hello, thank you for your query. How many active languages will be in your website? If only one then you have to edit .po files (there are a lot of articles how to do that (ex., https://www.ait-themes.club/knowledge-base/how-to-change-fixed-words-in-theme/) and you can find different tools which help you to do that (ex., https://poedit.net/). If more than one then we suggest to use WPML plugin for that reason. Our plugin has integration with WPML. Please let us know where exactly those labels are (profile page or in other place). We will point you the place where you have to edit that.
Is that possible to “lock” the collections available for the user ? (I don’t want my user to name the collection, I want that he choose between two defined and locked collections for example).
Is that possible to show how many time a post was added to bookmark ? (bookmark count)
Hello, thank you for your query.
By default users can’t change collection name, they can only add new one. Could you explain more? Do you need to disable users from adding new collections?
About bookmark count: you can add bookmark post widget in the bottom of post and there is a count how many times this post was bookmarked by users.
I want that, instead of naming a new collections, user can only choose between two collections (for example Wishlist and Tradelist), instead of naming it, choosing between two.
There is a setting Display new collection button for this. Please check in your WordPress admin dashboard UserPro -> User Bookmarks -> General Settings -> Display new collection button.
Hello! Thank you for a great powerfull plugin! Perfect work!!
I have one problem: bought the “Bookmarks” addon and it works nice, until I watch Bookmarks in Profile (mine or any others) – there are no bookmarks in list.
The Popup window says: “0 Bookmarks in Collection”.
But they are. And the list via shortcode shows them correctly.
I deactivated all other plugins – still not working.
What could cause the problem?
Hello, thank you for your query. Our team is aware of this issue. We are solving it and planning to release update ASAP. Please raise a support ticket and we will inform you when this will be solved.
I will wait then. Thank you!!
And thanks again for plugin itself: guys – you are doing a great work! Good Luck!!
Thank you for kind words! Best regards from our team
Are you going to update this plugin to support php 7? Get this error with PHP Compatibility checker:
250 | ERROR | Indirect access to variables, properties and methods will be evaluated strictly in left-to-right order since PHP 7.0. Use curly braces to remove ambiguity.
Hello, thank you for your query. Our plugin is compatible with PHP 7 version, but it might be some errors left. We really appreciate your help and collaboration. Could you please raise a support ticket and give us more details to investigate and solve this?
I don’t think I have to open a ticket,m just install PHP Compatibility checker (https://wordpress.org/plugins/php-compatibility-checker/) and you will clearly see the errors.
How could you want me to pay to renew support so you can upgrade this plugin to support PHP 7.1? Is this a joke, Id rather buy Youzer which is 100% error free on php 7.. Whats the deal? Are you releasing a fix for us?
We will fix it in our next release for sure. Thank you for letting us know and your collaboration. If you want to have this fixed code earlier, please raise support ticket – we will inform you and provide the updated version.
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