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Wordpress Knowledgebase/FAQ Plugin

Wordpress Knowledgebase/FAQ Plugin

Wordpress Knowledgebase/FAQ System

Create a full-fledged Knowledgebase/FAQ System in your Wordpress Website with flexible and customizable features. Basically, a Knowledgebase is used to display and manage articles or information. Or we can say that a Knowledgebase is a database of knowledge where information exists in the form of Articles which lies beneath different Categories. The knowledgebase can have help documents, manuals, troubleshooting information and frequently asked questions (FAQ). Knowledgebase needs to be interactive and should lead users towards the solutions of the problems they are seeking for.

This magnificent plugin can be used to create articles and categories for the subsequent topics to resolve the pain of users as well as of the Website Admin (as he saves time by not replying to every query individually). The categories can be anything from “Getting Started” to “Product Trouble Shooting” and Articles can hold any information from General Instructions to Giant Code Structures.

Support

Dear Customers, if you have a question/query, please raise a ticket at webkul.uvdesk.com. We will do our best to answer as quick as it is possible. Don’t give us a low rate without contacting support on the issue you’ve faced with. We are always happy to help you.

Features of Wordpress Knowledgebase/FAQ System

Knowledgebase’s proficient features defines it even better -

  • Custom Categories
    Different Categories can be created for different Sections/Topics.
  • Category Icons
    Upload Icons for the categories being created.
  • Articles
    Articles have the ability to showcase the necessary Information.
  • Comments
    A complete Comment Thread View on Article page for Public Discussions.
  • Powerful Search
    Powerful Ajax Search for Instant Results.
  • Captcha For Review
    Captcha included for submitting a Review for an Article.
  • Article’s Sorting
    Custom Sorting for Article List.
  • Trending Articles
    A Trending Article section is visible on the Single, Category, and Search Page.
  • Latest and Popular Articles
    The Latest and Popular Articles are visible on the Landing Page.
  • Number of Article’s
    Set the number of articles that will be visible on the landing page.
  • Likes/Dislikes
    Articles can be Up or Down Voted without Sign In.
  • Knowledgebase Banner
    Set Knowledgebase banner as Plain background or upload a New banner or use the Default one.
  • Support Mail to Admin
    Users can directly mail to Admin’s Support Email.
  • Customization
    Look and Feel can be Customized.
  • Social Share
    Articles can be shared by Users on Popular Social Sites.

Other Prominent Features

Responsive Design For Better UX -

Wordpress Knowledgebase plugin follows RWD (Responsive Web Design) and Knowledgebase can be easily viewed across different devices (Desktops, Tablets, and Phones). Knowledgebase appears significant and can be easily used regardless of the device or resolution. Knowledgebase basically works on bootstrap grid system and you need to be include bootstrap library.

Standardised Open Code -

The code for Knowledgebase plugin is easy to read and manage. It comes with standardised and open code which means code can be edited or updated as per the project/website requirements.

Video Tutorial

A full functional demonstration of Wordpress Knowledgebase/FAQ System can be experienced even before a purchase  :grin:

  • A Trending Article section is visible on the Single, Category, and Search Page.
  • Included Latest and Popular Articles on the Landing page.
  • Set the number of articles that will be visible on the landing page.
  • Set Knowledgebase banner as Plain background or upload a New banner or use the Default one.
  • Captcha included for submitting a Review for an Article.
  • Upload Icons for the categories being created.
  • Header title can be customized.
  • New tag system introduced.
  • Categories can be reordered in easy way.

ChangeLog

"Initial release v 1.0.0" "Current release v 2.1.0"
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