Wordpress Knowledgebase/FAQ System
Create a full-fledged Knowledgebase/FAQ System in your WordPress Website with flexible and customizable features. Basically, a Knowledgebase is used to display and manage articles or information. Or we can say that a Knowledgebase is a database of knowledge where information exists in the form of Articles which pes beneath different Categories. The knowledgebase can have help documents, manuals, troubleshooting information and frequently asked questions (FAQ). Knowledgebase needs to be interactive and should lead users towards the solutions of the problems they are seeking for.
This magnificent plugin can be used to create articles and categories for the subsequent topics to resolve the pain of users as well as of the Website Admin (as he saves time by not replying to every query individually). The categories can be anything from “Getting Started” to “Product Trouble Shooting” and Articles can hold any information from General Instructions to Giant Code Structures.
Features of Wordpress Knowledgebase/FAQ System
Custom Categories –
Different Categories can be created for different Sections/Topics.
Category Icons –
Upload Icons for the categories being created.
Articles have the abipty to showcase the necessary Information.
A complete Comment Thread View on Article page for Pubpc Discussions.
Powerful Search –
Powerful Ajax Search for Instant Results.
Captcha For Review –
Captcha included for submitting a Review for an Article.
Article’s Sorting –
Custom Sorting for Article pst.
Trending Articles –
A Trending Article section is visible on the Single, Category, and Search Page.
Latest and Popular Articles –
The Latest and Popular Articles are visible on the Landing Page.
Number of Article’s –
Set the number of articles that will be visible on the landing page.
Articles can be Up or Down Voted without Sign In.
Knowledgebase Banner –
Set Knowledgebase banner as Plain background or upload a New banner or use the Default one.
Support Mail to Admin –
Users can directly mail to Admin’s Support Email.
Look and Feel can be Customized.
Other Prominent Features
Wordpress Knowledgebase plugin follows RWD (Responsive Web Design) and Knowledgebase can be easily viewed across different devices (Desktops, Tablets, and Phones). Knowledgebase appears significant and can be easily used regardless of the device or resolution. Knowledgebase basically works on bootstrap grid system and you need to be include bootstrap ppary.
The code for Knowledgebase plugin is easy to read and manage. It comes with standardised and open code which means code can be edited or updated as per the project/website requirements.
"Initial release v 1.0.0" "Current release v 3.1.0"
v 3.1.0 Update : FAQ schema data option added. Fixed : Bugs Fixed.
v 3.0.1 Fixed : Bugs Fixed.
v 3.0.0 New : Customize search box border color. New : Multiple themes option. New : Select widget position according to the theme. Update : Bootstrap dependency removed. Update : language translation supported.
v 2.2.0 Update : Now compatible with the php v 7.2 as well.
v 2.1.1 Update : Single Page heading tag updated.
v 2.0.0 New : A Trending Article section is visible on the Single, Category, and Search Page. New : Included Latest and Popular Articles on the Landing page. New : Set the number of articles that will be visible on the landing page. New : Set Knowledgebase banner as Plain background or upload a New banner or use the Default one. New : Captcha included for submitting a Review for an Article. New : Upload Icons for the categories being created. New : Header title can be customized. New : New tag system introduced. New : Categories can be reordered in an easy way.
v 1.0.0 Initial release